getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Communications Management Software with Chat - Page 6

Last updated: May 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

238 software options

Azuba CCM Platform logo

Turn fragmented communications into meaningful conversations

learn more
Azuba's platform enhances customer communication by providing a unified hub for seamless data exchange & interactions across multiple channels. Azuba's CCM Platform supports efficient healthcare workflows with customizable solutions, improving efficiencies, patient care & customer relationships.

Read more about Azuba CCM Platform

Users also considered
20 Bananas logo

Software for managing and taking orders

learn more
20 Bananas offers a cloud-based platform with an order taking app for sales agents, an eCommerce app for professional clients, and a website for wholesale distributors. All in one with a conversational interface.

You can manage with Excel files or connect with your ERP using the documented API for developers.

Read more about 20 Bananas

Users also considered
OneHash CRM logo

World's 1st FaaS(FOSS+SaaS)

learn more
A customer, who is sometimes known as a client or purchaser is the one who receives goods, services, products from a seller for a monetary consideration. Every customer needs to be assigned a unique id. Customer name itself can be the id or you can set a naming series for ids to be generated.

Read more about OneHash CRM

Users also considered
Membit logo

For compliant, monitored employee WhatsApp.

learn more
Membit’s Compliant Conversation Platform makes employee’s private WhatsApps customer chats monitored, and efficient in your CRM.

Read more about Membit

Users also considered
SleekFlow logo

SleekFlow | The AI Suite for Revenue-Driving Conversations

learn more
SleekFlow is an AI Suite for Revenue-Driving Conversations.

From first-click conversion to long-term retention, SleekFlow is redefining the B2C relationship and turning every conversation into a data-backed growth opportunity.

Read more about SleekFlow

Users also considered
NinjaChat logo

Live Chat Software

learn more
500apps' All-in-One Business Suite features NinjaChat, a Live Chat Software that provides the best customer support for your website visitors. By integrating your live chat with multi-channel communication.

The All-in-One Business Suite by 500apps offers 50 apps for a flat $14.99.

Read more about NinjaChat

Users also considered
JivoChat logo

Live chat with agent apps for iOS & Android

learn more
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more

Read more about JivoChat

Users also considered
Howazit logo

Howazit collects feedback from customers and acts upon it.

learn more
Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

Read more about Howazit

Users also considered
Qiscus logo

Cloud-based customer communications management solution

learn more
Qiscus is a powerful cloud-based customer communications management solution that enables enterprises to handle customer data, leads, omnichannel CRM, and customer engagement operations. It allows users to create a single view of your entire organization’s sales funnel so you can more effectively respond to prospects and leads, improve sales performance by real-time notifications and alerts, automate repetitive tasks, and save time through intelligent automation.

Read more about Qiscus

Users also considered
Help Scout logo

Cloud-based customer support platform

learn more
Help Scout is a shared inbox, help center, and live chat software that gives your team the tools needed to easily manage customer communications. The platform offers a range of features, including AI-powered tools, integrations, and analytics, to empower both your team and your customers.

Read more about Help Scout

Users also considered
ChatLingual logo

Multilingual customer support software

learn more
ChatLingual is a multilingual contact centre solution that supports customer interactions in multiple languages in real-time across chat, email, SMS, and social channels.

Read more about ChatLingual

Users also considered
Assertive Business logo

With Assertive Business we transform your business success.

learn more
At Assertive Business, we offer a wide range of multi-channel communication services, from planning and executing email marketing campaigns to managing social media and chatbots.

Read more about Assertive Business

Users also considered
VoiceSage logo

Communication and marketing management software

learn more
VoiceSage is a communication management software designed to help businesses in retail, healthcare, financial services, utilities, housing association, and other industries communicate and engage with the target audience. The platform enables organizations to screen outbound calls, enabling internal teams to interact with valuable prospects.

Read more about VoiceSage

Users also considered
SKEDit logo

Put your Communication on Autopilot

learn more
SKEDit scheduling app allows users to schedule communication messages across different platforms.

Read more about SKEDit

Users also considered
INO CX logo

All-in-One Business Communication Solution

learn more
INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

Read more about INO CX

Users also considered
Broadcaster BOT logo

Connect the world with your company.

learn more
BroadcasterBot, the business platform for conversing with your customers through various communication channels from a single tool with multiple artificial intelligence-powered bots and agents, integrating WhatsApp Business, Facebook Messenger, Google Business Chat, and RCS channels.

Read more about Broadcaster BOT

Users also considered
Quiq logo

We don't just respond. We resolve.

learn more
Quiq is the agentic AI agent customer journey platform that turns customer needs into fast, reliable resolution.

Read more about Quiq

Users also considered
NFON Contact Center logo

AI-enabled solution for omnichannel customer support.

learn more
NFON Contact Center Hub transforms Customer Communications Management with omnichannel AI-driven service ensuring efficiency.

Read more about NFON Contact Center

Users also considered
Wapp Blaster logo

Customer communications management software

learn more
Wapp Blaster is a mobile and SMS marketing software that helps businesses attach videos and photos to send messages in bulk. Key features include dynamic messages creation, auto group posting, multi-language functionality, anti-blocking algorithm, contacts extractor, and anti-block functionality.

Read more about Wapp Blaster

Users also considered
Froged logo

THE one tool for onboarding, engagement & customer support

learn more
FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

Read more about Froged

Users also considered
Medallia Concierge logo

Text messaging for customer service & team collaboration

learn more
Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more

Read more about Medallia Concierge

Users also considered
Textr Team logo

Call, and Connect.

learn more
Textr Team meets all your business texting & calling needs covered and more with our affordable pricing.

Read more about Textr Team

Users also considered
SPLICE Dialog Suite logo

Inspiring Customer Connections

learn more
SPLICE Software creates inspired customer connections by delivering consistent, on brand, multi-channel communications through call, text, email, and voice first automation. Add efficiency to both inbound and outbound communications well creating a better staff and customer experience.

Read more about SPLICE Dialog Suite

Users also considered
Square Messages logo

Messaging system to consolidate all customer communication

learn more
Square Messages is the only messaging hub you need for your business. Send and receive texts, emails, and more all from one place. It's built to work with other tools, so
you can build better relationships.

Read more about Square Messages

Users also considered
Heymarket logo

Business text messaging for teams

learn more
Heymarket provides business text messaging for marketing, sales, support & operations teams, with shared inboxes, mobile apps, message templates, and more

Read more about Heymarket

Users also considered