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Customer Communications Management Software Integrated with Salesforce Platform (2026)
Last updated: April 2026
21 software options
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Cloud-based contact center software
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based document and proposal and tracking software.
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI for customer service to sell more and serve better
Read more about Zenvia Customer Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one multi-channel solution for customer messaging
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Shared WhatsApp inbox and CRM integration for sales teams
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management and customer experience software unite
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Empower Frontline Workers With Business Text Messaging
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Conversational AI Platform
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One-to-one. With Everyone
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Knowledge Management Platform for Customer Service
Read more about USU Knowledge Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified management tool for customer service conversations
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An intelligent customer service experience.
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Power the Toughest Conversations
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Certainly is a powerful Conversational AI Chatbot builder
Read more about Certainly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One platform to reach your audience via all mobile channels
Read more about CM.com Communications Platform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational messaging platform for customer connections
Read more about Clerk Chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The future of CCM is simplified, secured, and scalable
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AI-enabled solution for omnichannel customer support.
Read more about NFON Contact Center
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Software for managing customer engagement
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