getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Engagement Software with Activity tracking - Page 7

Last updated: June 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

370 software options

Responso logo

Customer Engagement for eCommerce

learn more
Responso is an e-commerce customer service program offered in the SaaS model, the functionalities of which allow you to automate many repetitive tasks.

Read more about Responso

Users also considered
Konvert logo

Konvert Delivers B2B e-Learning for All

learn more
Konvert is a B2B SaaS platform that integrates and repositions a learning management system (LMS) and digital asset management (DAM) as cost-efficient and smart tools for driving sales enablement, customer education and content marketing.

Read more about Konvert

Users also considered
LiveHelp logo

Live chat platform for customer care & customer engagement

learn more
LiveHelp is a live chat solution that enables organizations to provide real-time online customer care on products or services within a variety of industries

Read more about LiveHelp

Users also considered
Scratcher logo

Gamification platform for marketers, eCommerce & businesses

learn more
Scratcher is a gamification platform designed for marketers, e-commerce, and businesses. It includes a drag-and-drop editor enabling merchants to design, set up, and manage their interactive customer experiences.

Read more about Scratcher

Users also considered
Retain logo

Engage customers before they reach collections

learn more
Retain is a scalable, client-branded digital delivery tool to help you manage and optimize customer engagement, automate your digital communications and keep your headcount low.

Read more about Retain

Users also considered
Selligent logo

Multi-channel marketing solution fusing insight & engagement

learn more
Selligent is a multi-channel marketing solution for identifying customers, analyzing behavior across channels, and interpreting data with custom reports

Read more about Selligent

Users also considered
Quidget logo

Handle up to 80% of Tier-1 support with AI

learn more
Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

Read more about Quidget

Users also considered
journy.io logo

Customer journey mapping tools

learn more
journy.io is a customer data platform designed to help businesses capture customer engagement metrics to drive conversion, activation, adoption, retention, and growth, while fighting churn.

Read more about journy.io

Users also considered
Touchpoint MX logo

Touchpoint MX: NZ marketing automation with email & SMS

learn more
Touchpoint MX orchestrates customer engagement across email, SMS and surveys. Personalise by behaviour and lifecycle, automate key moments, capture feedback, and measure impact. ISO 27001 certified and supported in NZ for brands that need reliable, compliant engagement.

Read more about Touchpoint MX

Users also considered
NHANCE NOW logo

Customer experience management platform for businesses

learn more
NHANCE NOW CX PLATFORM is a cloud-based customer experience platform which assists businesses of all sizes with intelligence gathering and analytics. Key features include customer lifecycle management, feedback collection, marketing automation, chat, documentation, and automated reminders.

Read more about NHANCE NOW

Users also considered
INSIDE logo

Cloud-based visual AI-powered customer engagement solutions.

learn more
Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.

Read more about INSIDE

Users also considered
Leadoo logo

Converting existing traffic into leads & online sales

learn more
Want to convert more sales and/or leads from your existing website traffic? Leadoo is built for one purpose: results. Leadoo, the World's first and only Lead-Driven Marketing Platform, turns your passive website visitors into qualified leads, in interactive and friendly ways.

Read more about Leadoo

Users also considered
Opportunity CRM logo

CRM for small to midsize businesses

learn more
Opportunity® CRM is a platform with integrated business intelligence that helps businesses manage internal processes by encouraging interaction between people or departments.

Read more about Opportunity CRM

Users also considered
easiware logo

No more claims, only conversations

learn more
easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

Read more about easiware

Users also considered
Amperity logo

AI-powered customer data management

learn more
Amperity is an intelligent CDP (customer data platform) that allows businesses to connect customer data from across multiple platforms, sources, and databases, into one single source of truth in order to aid with marketing and customer experience management, and to optimize conversions.

Read more about Amperity

Users also considered
TCS Customer Intelligence & Insights logo

Cloud-based tool for customer data management.

learn more
TCS Customer Intelligence & Insights is an AI-driven customer analytics solution that helps organizations deliver personalized, relevant, and connected customer experiences. By leveraging data from multiple sources, the solution provides a 360-degree view of the customer, enabling businesses to gain actionable insights and make informed decisions.

Read more about TCS Customer Intelligence & Insights

Users also considered
Appgain logo

Customer Engagement Platform

learn more
Appgain helps you increase customer engagement.
OmniChannel Messaging | Marketing Automation | Deep Linking Infra | Link and App Retargeting For Web
and Mobile Apps | ONE Single Platform

Read more about Appgain

Users also considered
Web Callback logo

Callback solution designed to reduce site abandonment

learn more
Web Callback by Voxolib allows site visitors to establish real human contact, improving the experience for customers and prospects. Web Callback can reduce site abandonment by up to 25% and increase online sales. Site owners can easily export call data via CSV/XLSX or API.

Read more about Web Callback

Users also considered
BSPK logo

Grow sales with an easy-to-use CRM and clienteling iOS app

learn more
Convert sales with an intuitive and fun iOS clienteling app with proven success and a 90% adoption rate. Sales associates and management can organize customer data and easily connect with multiple communication channels through BSPK.

Read more about BSPK

Users also considered
Upland Panviva logo

Knowledge management solution for businesses

learn more
Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control.

Read more about Upland Panviva

Users also considered
Wiser logo

AI Powered Recommendations App for Shopify

learn more
Wiser is an AI-powered personalized recommendations engine for Shopify which is empowering brands like Kappa, Disney, Star Wars and many more for their product recommendations.

Read more about Wiser

Users also considered
Prime Cloud logo

Customer loyalty program management

learn more
Prime Cloud by Loyalty Prime is a cloud-based loyalty program management solution that allows retail businesses to create, manage, and track customer loyalty programs. The platform also allows users to manage member accounts, promotions, rewards redemption, referrals, segmentation, campaigns & more.

Read more about Prime Cloud

Users also considered
Adobe Journey Optimizer logo

Customer engagement solution

learn more
Adobe Journey Optimizer enables brands to deliver personalized, timely experiences across channels, ultimately driving loyalty and business growth. It unifies real-time data into actionable profiles, supports complex journey orchestration, and leverages AI for optimized interactions.

Read more about Adobe Journey Optimizer

Users also considered
Yunique logo

Well-Window to Your Next Level of Customer Experience

learn more
We help companies to build a personalized and scalable relationship experience with their customers. Yunique is a personalized service solution that helps you to increase loyalty and guarantee the success of your customers.

Read more about Yunique

Users also considered
Snaps logo

Conversational AI platform for eCommerce businesses

learn more
Snaps is a cloud-based conversational AI platform designed to help eCommerce businesses interact and engage with customers across their buying journeys and provide personalized assistance in searching required products.

Read more about Snaps

Users also considered