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Userflow

Userflow lets your whole team build in-app tours and surveys

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Userflow Pricing, Features, Reviews and Alternatives

Userflow product overview

Price starts from

$

250

/momonth
Per User

What is Userflow?

The fastest way to fast user onboarding

Key benefits of using Userflow

- Strong UX
- Advanced version, environment and theme control
- No/Low code
- Analytics

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Knowledge Base

Training options

Documentation
Live Online
In Person

Userflow pricing information

Value for money

5.0

/5

8

Price starts from

$

250

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Userflow features

Functionality

4.8

/5

8
Total Features17 10 categories

Most valued features by users

Reporting/Analytics
Drag & Drop
Workflow Management
Alerts/Notifications
User Onboarding
Data Quality Control
Audience Targeting
Contextual Guidance

Functionality contenders

Userflow users reviews

Overall rating

4.9

/5

8

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

7

1

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Finally, a user onboarding SaaS that don't suck

Reviewed 8 months ago

We completely revamped our user onboarding with Userflow, treating as if it was part of our product by even merging it with some buttons/links in our app. We'll also definitely use it for NPS surveys. Highly recommend this tool.

Pros

The product is extremely powerful. It's the only one I've found that can handle complex UIs so smoothly. Their in-house CSS selectors technology is exactly what you need to not push IDs everywhere in your app.

Cons

The Segment integration is not native. Except that, it's perfect.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use but powerful onboarding software

Reviewed 7 months ago

Very happy customer, will continue to use the product as we grow and would definitely recommend it to others.

Pros

The software is FAR more advance than anything else I have tried. The best part is, it's very user friendly to setup complex user flows. If you need help, the customer support is also fantastic. Compared to Intercom's product tour feature, this absolutely blows it away.

Cons

The software I would not say is cheap, especially for a bootstrapped company - but there is nothing out there that is cheaper. However, user onboarding is absolutely vital to any software company and there is nothing that is more powerful or as cheap as Userflow.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Better than some of more popular brand

Reviewed 16 days ago
Pros

I have tried multiple survey form builder that can create a survey form easily and has many way to distribute the survey easily, and this software is on top for all my requirement.

Cons

The free or trial version lacks of the feature that are offered in the premium version. There is no way for new user to test the full version of the software before subscribing to the premium version. This is wrong and they should fix it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Userflow- Great Customer Onboarding Tool

Reviewed 5 months ago

Likely to recommend for use, as its quite simple to learn and easy to track tasks,

Pros

it's easy to use and well organized, as it has transparency for other team members for tracking issues.

Cons

Limited on what I can access from my mobile phone on Userflow platform. Takes a long time to load and occasionally failing completely to be accessible on my Android OS device

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to set up, Useful, Great Functionality

Reviewed 8 months ago
Pros

The set-up is easy and does things that other onboarding tools do not do. In our case the main issue that it solved is how to deal with guides on dynamic URL

Cons

Not really miss anything, but maybe integration with CRM software would be a useful thing

Userflow FAQs and common questions

Userflow has the following pricing plans:
Starting from: $250.00/month
Pricing model: Subscription
Free Trial: Available


Userflow has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Userflow supports the following languages:
English


No, Userflow does not have an API available.


Userflow integrates with the following applications:
Zapier, Segment, Amplitude, Mixpanel, HubSpot CRM


Userflow offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base

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