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Customer Engagement Software with Campaign Management (2026) - Page 3

Last updated: April 2026

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329 software options

AiTrillion logo

All-in-one Marketing Automation Platform

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AiTrillion is a SaaS-based Artificial Intelligence enabled, all-in-one marketing platform for eCommerce sellers.

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Medallia Concierge logo

Text messaging for customer service & team collaboration

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Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more

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Textla logo

SMS marketing platform for small & medium sized firms

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Textla is an SMS marketing platform for SMBs and low-tech teams, empowering businesses to reach their customers via text messages. It enables professionals to schedule SMS campaigns, create keyword opt-ins, communicate 1:1 via inbox, track analytics, and see deliverability.

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Survicate logo

Collect, analyze, and act on customer feedback

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Survicate is a complete customer feedback platform to collect, analyze, and act on insights that drive customer engagement. Run surveys across sources, spark conversations, and gather real-time input. Use AI to analyze feedback. Connect with 40+ tools to act on the data.

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ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

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ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.

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11Sight logo

The shortest path to revenue.

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#1 Inbound Video Call Platform for Revenue Teams.

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Messente logo
Category Leaders

Software for sending SMS, WhatsApp, and Viber messages

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Messente is a business messaging platform that enables organizations to send SMS, Viber, and WhatsApp messages globally to 197 countries. The platform offers omnichannel messaging through a single API, authentication services with one-time passwords, and notification capabilities. Messente includes features like adaptive routing, fraud detection, and number validation to ensure reliable message delivery.

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LeadSquared logo

Marketing automation and sales execution platform

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LeadSquared is a complete CRM & marketing automation software to help businesses capture, nurture, manage & track their leads in one place. The cloud-based solution is designed for enterprises & SMEs and provides tools for lead capturing, lead nurturing, sales management, marketing analytics & more.

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Customer.io logo

Transforms data into tailored customer journeys.

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Customer.io is a data-driven customer engagement platform enabling businesses to create personalized journeys across channels. It features a visual workflow builder for automating messages, omnichannel support for email, SMS, push, and in-app communications, and robust data integration. Customer.io uses first-party data and AI insights to deliver targeted messaging while ensuring compliance with GDPR, HIPAA, and SOC 2 Type II standards.

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Nextiva Contact Center logo
Category Leaders

Omni-Channel Customer Relationship Management

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Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

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SurveyLab logo

Survey software and questionnaire tool

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SurveyLab is professional online survey software for any size of business, non-government organizations and professionals. SurveyLab is an online survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics.

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BombBomb logo

Authentically intelligent video messaging

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BombBomb is the category creator and enterprise leader in video messaging.

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Oktopost logo

We make it measurable

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Oktopost is the only social media management platform architected for B2B. Oktopost enables marketers to manage social content at scale, amplify reach, and integrate social with a marketing and sales stack.

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VideoAsk logo

Get personal with face-to-face interactions: at scale

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VideoAsk lets you have one-to-one, asynchronous conversations with customers. It’s the perfect way to put a face to your name, build trust and forge personal connections, at scale.

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Emma by Marigold logo

Multi-channel marketing that works for you.

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Emma by Marigold is an email marketing platform which focuses on segmentation, automation, and an easy-to-use email builder for teams of all sizes to leverage their customer data, increase engagement, and drive more revenue from email. Users can create and collaborate on email campaign content.

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Upnify CRM logo

Web-based customer relationship management (CRM) solution

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Upnify CRM is a customer relationship management solution that allows business owners to keep track of their contacts, maximize business opportunities, and make their conversations more productive. The software supports managers in all phases of the sales process, from the beginning to the end.

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Loyal Zoo logo

Digital loyalty card service for SME retailers and eateries

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Engage one -time customers with a loyalty program that will grab their attention. Loyalzoo enables no hassle loyalty that helps to keep customers forever

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Giftbit logo

Digital rewards for seamless incentive programs

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Use Giftbit to buy, send & track digital gift cards to engage & reward your customers. Send individually or in bulk with our simple web-app. Prefer to automate? Integrate directly with our API or trigger via Zapier with the apps you already use!

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servis.ai logo

Powerful, easy-to-use BOMP your whole team will love.

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FreeAgent is a fully-featured Customer Service platform that effectively enables your team to resolve issues and reduce the need for future inquiries.

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Zoho SalesIQ logo

Discover the future of customer engagement

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Live chat software to increase sales and improve customer service.
Engage in real time and send targeted messages to your prospects and customers.

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Mobile Text Alerts logo

#1 SMS Marketing Service for Businesses

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Mobile Text Alerts helps businesses grow their sales through SMS marketing. Our online dashboard and mobile app allows users to send and receive mass text messages, manage subscribers, segment lists, engage in 2-way conversations, connect integrations and interact with messaging analytics.

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Sopro logo

B2B Lead Generation - Flood Your Inbox With Qualified Leads

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Sopro is a global multi-channel prospecting service that helps B2B businesses sell more. Combining expert teams with smart tech, Sopro builds bespoke audiences, runs multi-channel outreach, monitors and acts on buyer intent, and delivers qualified leads straight to your CRM.

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SendJim logo

Direct mail management software

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SendJim is a direct-mail software meant to help build a relationship with your current customers and build your route density with your customer's neighbors through targeted mailings that can be triggered by actions in your CRM.

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Customerly logo

AI-first customer service: Automate, engage, and retain cust

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Customerly is the first-in-class AI customer service platform that combines advanced automation, NPS & CSAT surveys, and email marketing. With customizable workflows and intent-based AI Agents, it helps SaaS companies automate support, engage customers, and drive retention effortlessly.

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emBlue logo

Integrate channels, become omnichannel

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Segment your audience based on interests, activity in your campaigns, or behaviors on your website. Then, create effective remarketing campaigns and increase your results.

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