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Scal-e Logo

Omnichannel marketing system with customer loyalty programs

Scal-e - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Scal-e?

Scal-e is a web-based marketing solution that reaches audiences through customer loyalty programs and customer data management to gain a 360 degree view on customer tendencies. The system comes with 5 modules including data management, audience builder, omnichannel orchestration, customer retention, and customer intelligence. The omnichannel module allows for multi-channel marketing campaigns that can be distributed through email, SMS, print, social media, wechat, and more to reach a multitude of prospects and existing customers. Additionally, the solution comes with a regulatory management engine that protects customer privacy through data encryption.

Scal-e provides customer loyalty management that analyzes customer trends and gives incentives to returning customers based on previous activity. The system also comes with a feedback options that allow customers to rate their online experience through forms, multiple choice questions, and statistics. In addition, the data management module displays statistics through custom dashboards that give a complete overview of how campaigns are operating with ROI analysis.

Starting from

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No pricing info

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Scal-e's features

2-Way Messaging
A/B Testing
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Address Validation
Alerts/Notifications
API
Audience Targeting
Audit Management
Audit Trail
Automated Responses
Automatic Backup
Batch Communications
Behavior Analytics
Behavior Tracking
Behavioral Analytics
Brand Tracking
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Channel Management
Chat/Messaging
Client Portal
Commission Management
Communication Management
Compliance Management
Contact Database
Contact Management
Content Management
Contextual Targeting
Conversion Tracking
Coupons
CRM
Customer Activity Tracking
Customer Database
Customer Engagement
Customer History
Customer Journey Mapping
Customer Profiles
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable Reports
Customizable Templates
Dashboard Creation
Data Analysis Tools
Data Capture and Transfer
Data Cleansing
Data Connectors
Data Discovery
Data Extraction
Data Governance
Data Import/Export
Data Integration
Data Mapping
Data Masking
Data Migration
Data Profiling
Data Quality Control
Data Security
Data Synchronization
Data Verification
Data Visualization
Database Support
Discount Management
Distributor Management
Document Storage
Drip Campaigns
Dynamic Content
eCommerce Management
Email Distribution
Email Management
Email Marketing
Email Tracking
Engagement Tracking
ETL - Extract Transfer Load
Event Triggered Actions
Feedback Management
Gamification
GDPR Compliance
Geotargeting
Gift Card Management
Hierarchy Management
In-Database Processing
Information Governance
Interactive Content
Keyword Filtering
Landing Pages/Web Forms
Lead Capture
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
Live Chat
Location-Based Marketing
Loyalty Cards
Loyalty Program
Marketing Automation
Marketing Calendar
Mass Texting
Master Data Management
Match & Merge
Member Portal
Membership Management
Message Personalization
Metadata Management
Mobile Alerts
Mobile Coupons
Monitoring
Multi-Account Management
Multi-Campaign
Multi-Channel Attribution
Multi-Channel Communication
Multi-Channel Management
Multi-Channel Marketing
Multi-Country
Multi-Domain
Multiple Data Sources
Multivariate Testing
Notification Scheduling
On-Demand Communications
Order Management
Performance Metrics
Personalization
Point of Sale (POS)
Post Scheduling
Predictive Analytics
Predictive Modeling
Process Management
Promotions Management
Prospecting Tools
Push Notifications
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Recommendations
Referral Tracking
Relationship Mapping
Reporting & Statistics
Reporting/Analytics
Rewards Management
ROI Tracking
Sales Reports
Scheduled Messaging
Secure Data Storage
Segmentation
Self Service Portal
Shortcodes
SMS Marketing
SMS Messaging
Social Advertising
Social Marketing
Social Media Monitoring
Social Promotion
Survey/Poll Management
Surveys & Feedback
Task Scheduling
Template Management
Third-Party Integrations
Tiered Commissions
Transaction History
User Management
Visual Analytics
Visualization
Web Notifications
Website Visitor Tracking

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Scal-e pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range

Value for money

4.9

/5

15

Starting from

ic-pricetag

No pricing info

Scal-e support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Webinars
In Person
Documentation
Live Online
Videos

Scal-e reviews

Overall rating

4.9

/5

15

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.67/10
Rating distribution

5

4

3

2

1

14

1

0

0

0

Pros
Working in a highly customer-centric focus myself, I appreciate that they are like-minded, and they have been helping me a lot on how to maximize my investment with them.
Moreover, the team is always ready to help, it is very pleasant to work with them and to build up a relationship.
The software is easy of use and it was also pretty fast to perform all the initial setup. We very much like their "solution by industry" which helped us to start a live pilot in a matter of days.
Cons
It's hard to navigate the galaxy of marketing software packages. After several disappointments, I did my research to finally find the "Real CDP" label.
Some integrations were missing, but were addressed very quickly by the team.

Scal-e FAQs

Q. What type of pricing plans does Scal-e offer?

Scal-e has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Scal-e?

Scal-e has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Scal-e support?

Scal-e supports the following languages:
English, French, Chinese (Simplified), Spanish, Portuguese


Q. Does Scal-e support mobile devices?

Scal-e supports the following devices:
Android, iPad, iPhone


Q. Does Scal-e offer an API?

Yes, Scal-e has an API available for use.


Q. What other apps does Scal-e integrate with?

Scal-e integrates with the following applications:
Google Analytics 360, Odoo , MongoDB, Yahoo Mail, Twitter/X, Klara, Tableau, YouTube


Q. What level of support does Scal-e offer?

Scal-e offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base

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