Exceed.ai Pricing, Features, Reviews & Comparison of Alternatives


Virtual assistant for sales & marketing teams

4.91/5 (11 reviews)

Exceed.ai overview

Exceed.ai is a virtual assistant designed to help sales and marketing teams capture and nurture leads using machine learning, artificial intelligence, and conversational bot technology to have effective two-way interactions with customers via email or chat forms. As an online solution, Exceed.ai enables users to reach out to leads anytime, anywhere, through any internet-enabled device.

Exceed.ai operates as a prospecting tool, enabling prospects to have human-like conversations with a virtual sales assistant through automated email communication or website chat forms. Designed to give prospects a ‘human experience’ until they qualify to speak to a real human agent, Exceed.ai utilizes machine learning technology to follow and replicate successful sales rep interactions. Other automation features include lead qualification and intelligent response processing, which enable the virtual assistant to understand lead responses and identify sales-ready opportunities.

Exceed.ai also offers a meeting scheduler, dynamic nurturing technology and personalization tools, such as firmographics and user profile data, which allow users to make meetings with leads and tailor lead conversations. Exceed.ai technology helps users manage leads, from initial engagement to handover to a real sales agent. The Exceed.ai sales assistant engages leads, then assists and responds to them, answering FAQs and responding to requests, before nurturing and guiding them through the funnel with follow-ups. Exceed.ai qualifies leads based on human-like conversations, before handing them over to the sales reps for closing.


Pricing options
Value for money
View Pricing Plans


Business size



United States, Canada

Supported languages

Exceed.ai screenshot: Track engaged, escalated, qualified, and assigned leads from the activity dashboardExceed.ai screenshot: Engage, nurture and qualify each prospect with personalized email communication for inbound and outbound campaignsExceed.ai screenshot: Gain centralized access to lead information from the leads pipeline list Exceed.ai screenshot: Check scheduled meetings and see pending actions from the central dashboardExceed.ai screenshot: Access and search contact information and check current lead statusesExceed.ai screenshot: Exceed.ai's sales assistant politely interacts with leads through a chat-like form or via email

Exceed.ai reviews


Very good

Value for money
Ease of use
Customer support

The Most Powerful Software Currently Available, Great Customer Care

Used daily for less than 6 months
Reviewed 2019-03-28
Review Source: Capterra

Simply put, this is the most advanced software we were able to find. There are many AI software platforms, but what really pushed Exceed.AI into the forefront for our team was their exceptional customer service. Their reps took the time to learn and understand our company, our business model, and our goals. Then, they've walked with us through each step of the implementation and continue to monitor our usage to make sure our settings are optimized for our specific use case. They check in at least biweekly, even going as far as logging into our account to make tweaks at our request. They save us time, save us money, and go the extra mile to make sure they're on the same page as us.

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Harold Tan

Excellent customer service, continual improvement

Used daily for 6-12 months
Reviewed 2019-03-28
Review Source: Capterra

We are solving the issue of website lead conversion and prequalification, which has lead to the benefit of a record number of prequalified leads for the sales reps.I like that they are constantly working on improving their system based on customer feedback. Since using Exceed we've been able to significantly increase our website conversion rate, which has led to savings in marketing ad spend. Exceed has been able to pay for itself.

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Refael Zikavashvili

Great value for your money!

Used daily for 6-12 months
Reviewed 2018-12-13
Review Source: Capterra

I really liked the product. Amazing dedicated customer success. They are more than just a software company, they consult and make sure you succeed.50% of our leads are never followed up with . Exceed allowed us to make sure all our untouched leads are nurtured and followed up with out adding any head count. To return our investment we had to close 1 deal every two month. We got 5-6 qualified leads every month and closed on average two. All this without adding head count

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Debbie Sanderken

Breakthrough product with a simple understandable value proposition

Used daily for less than 6 months
Reviewed 2018-07-17
Review Source: Capterra

Make sure every leads is worked followed up and nurtured Hand over only qualified leads to your inside sales team Remove repetitive error prone tasks your SDR and rep are performing.Little downside using Exceed, since we use it to qualify and nurture our untouched leads. Several days the product was up and running, it then take a few weeks to fine tune it. After that we were able to increase the number of qualified meetings on the reps calendar by 19%.

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Sagee Ben Zedeff

It felt like having another sales person that I didn't have to worry about!

Used daily for less than 6 months
Reviewed 2018-07-30
Review Source: Capterra

It really is like another sales person that I don't have to worry about. It's a must have tool for any sales team. Exceed.ai is the employee that is always available. Not only does it respond, nurture and qualify leads in a timely manner, but it was able to touch leads we weren't getting around to engaging with. We didn't have to worry about setting up meetings manually, or leads dropping off when a meeting needed to be scheduled, as Exceed.ai's meeting scheduling feature took care of that for us - right in the email. It also answered user questions and was able to learn and optimize if it was unsure of something.

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Exceed.ai pricing

Pricing options
Free trial
View Pricing Plans

Contact Exceed.ai for detailed pricing information.

Exceed.ai features

Activity Dashboard
Email Integration
Reporting & Statistics

Activity Tracking (56 other apps)
Automatic Notifications (47 other apps)
CRM Integration (110 other apps)
Collaboration Tools (46 other apps)
Contact Database (49 other apps)
Customizable Templates (43 other apps)
Data Import/Export (40 other apps)
Lead Capture (41 other apps)
Lead Management (42 other apps)
Monitoring (45 other apps)
Real Time Data (54 other apps)
Sales Analytics (49 other apps)
Sales Reporting (53 other apps)
Sales Tracking (44 other apps)
Search Functionality (49 other apps)
Third Party Integration (73 other apps)

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Exceed.ai

Key features of Exceed.ai

  • Subscribe/unsubscribe
  • Machine learning
  • Natural language processing
  • Virtual assistant
  • Mass email delivery
  • Data management
  • Lead qualification
  • Intelligent response processing
  • Firmographics & user profile data
  • Email communication & chat forms
  • Rules-based automation
  • Activity dashboard
  • Chatbot
  • Custom fields
  • Drip campaigns
  • Reporting & analytics
  • Performance metrics
View All Features


Exceed.ai offers a multi-channel solution, allowing virtual sales representatives to engage with prospects through email, webchat, or conversational forms.

The virtual sales assistant uses machine learning and artificial intelligence to learn how to interact effectively with customers.

Personalization tools, such as firmographics and user profile data, help the virtual sales rep tailor conversations for each lead.

Intelligent response processing technology enables virtual sales reps to understand and respond appropriately to leads and their various questions, interests and objections.

Exceed.ai integrates with popular software including Office 365, HubSpot, and Salesforce, helping users to work more efficiently.