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Top Rated Customer Engagement Software with Public administrations - Page 13

Last updated: September 2026

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493 software options

Front logo

AI-enabled customer service platform for collaboration

Front is a customer operations platform that enables customer-facing teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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QLess logo

Queue management system

QLess is a queue management platform that transforms the customer experience for physical and virtual visitor management. This system empowers businesses to eliminate stressful lobbies, offer flexible appointment scheduling, and provide real-time updates to keep customers informed. With features such as callback queuing and service intelligence, QLess helps organizations deliver exceptional customer engagement.

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WebEngage logo

Marketing Automation & Customer Data Platform for Enterprise

WebEngage is a customer data platform & marketing automation suite that makes user engagement & retention simplified and highly effective for consumer tech enterprises and SMBs.

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The Loop Experience Platform logo

Engage Everywhere

Loop® is a real-time experience management platform for location-based operations that have physical locations to manage as well as digital and social touchpoints. The Loop Experience Platform includes a suite of channels for collecting insights and engaging with customers.

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Custellence logo

Customer journey mapping tools solution with mapping cards

A web-based customer engagement solution that creates customer journey mapping tools to gather information on user experiences, customer data, and overall satisfaction with features such as drag and drop editing, customizable maps, data visualization, a media library, collaboration tools, and more.

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Smaply logo

Customer experience solution with customer profile sharing

Smaply is a tool for journey mapping and management. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is quicker.

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Trring Me logo

Cloud-based communication management platform

We'll enable you to smartly categorize your customer chats to provide personalized and targetted information to all groups and stakeholders, a Customizable chatbot that allows businesses to manage customer interactions via automated responses, reports, broadcasts, and more.

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Simplify360 logo

Customer experiences tools Software

One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

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BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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Knowlarity logo

Communicate. Collaborate. Accelerate.

Knowlarity is a leading cloud communication company that offers intuitive solutions such as virtual numbers, cloud contact centers, IVR systems, AI-powered speech analytics, chatbots/voicebots, TrueCaller verified business calling, WhatsApp Business API, and more.

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Feefo logo

Harness the power of verified reviews.

Founded in 2010, Feefo works with 6,500+ brands worldwide. Feefo invites verified customers to leave feedback, which results in reliable, fake-free feedback. Its reviews help boost customer confidence, as well as providing the foundation for smarter, data-driven decisions and actionable insights.

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ClientPoint logo

Cloud-based document and proposal and tracking software.

ClientPoint is a cloud-based document and proposal creation, management and automation solution suitable for mid-sized businesses and enterprises. The solution can be used for almost all industries, especially for sales, business and marketing teams to help generate and store documents, proposals, send them to clients and optimize the proposal and document management lifecycle.

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Aluminati logo

Alumni management solution for organizations

Aluminate Community Builder is a cloud-based alumni management solution that helps organizations streamline processes for managing memberships, recruitment, event planning and more. Users can create profiles with information such as name, contact details, biography, employment history, and skills.

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IRIO logo

Fully customizable mobile marketing platform.

IRIO offers MMS/SMS marketing solutions to improve loyalty, engagement and conversion rates.

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Mobile Text Alerts logo

#1 SMS Marketing Service for Businesses

Mobile Text Alerts helps businesses grow their sales through SMS marketing. Our online dashboard and mobile app allows users to send and receive mass text messages, manage subscribers, segment lists, engage in 2-way conversations, connect integrations and interact with messaging analytics.

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Ideagen Collaboration Portal logo

Enterprise Collaboration with Total Control

A secure enterprise client portal designed for external stakeholder collaboration with government-grade security standards.

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Engage360 logo

? AI-Driven Omnichannel Marketing Platform

Vizury Engage360 ia an AI-driven Omnichannel marketing platform that aims to bring efficiency in your marketing spends by integrating CRM channels like emails, notifications, messaging, chatbot apps together with paid programmatic advertising channels through social, native, display & video ads.

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Small Business WiFi logo

Guest WiFi platform to track engagement with visitors

Leverage your existing WiFi to help grow your business, and provide actionable insights. With a cost per lead from as little as 30p utilize Purple's Small Business WiFi solution to enhance your customer engagement.

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Engage 365 logo

Customer loyalty and reward platform

A Microsoft Dynamics 365 based loyalty platform that allows you to deliver great reward programs- Engage365.
Drive lasting customer loyalty with Engage365.

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Chameleon logo

Product tour and survey creation for new user onboarding

Chameleon is a digital adoption platform for building and publishing customizable product tours and surveys to aid with onboarding new users to a business' website. Installation is carried out with low code requirements, or with integration from JS Snippet, Google Tag Chrome extension or Segment.

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Akita logo

Customer Success Software

Akita is a full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customers.

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iAdvize logo

The AI Shopping Assistant that turns more shoppers into cust

iAdvize, the AI Shopping Assistant that turns more shoppers into customers with sales-first AI that knows when and how to sell.

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Mehery logo

Multi-channel customer engagement tool

Mehery is a customer engagement tool that allows businesses to connect with customers across multiple channels like WhatsApp, Facebook Messenger, Telegram, and more from one unified workspace. Key features include smart broadcasting, automated workflows, chatbots, analytics, and open APIs for easy integration.

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Vepaar logo

All-In-One Solution for Managing Your Online Business

Vepaar is a cloud-based customer relationship management software that helps businesses handle operations related to eCommerce stores, customer interaction, and more.

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Baremetrics logo

Subscription analytics & insights for Stripe,Braintree +more

Baremetrics pulls data from your Stripe account to provide you with a variety of metrics. Build customer profiles, send email reports & notifications, and more.

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