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Customer Engagement Software - Page 12

Last updated: November 2026

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658 software options

Guest Suite logo

Every reason to choose you, wherever they find you

Guest Suite is a French customer review management, online reputation, and presence management platform. Automated review collection, AI-powered review responses, Google Business Profile optimization, and multi-platform distribution. From independent businesses to multi-location networks.

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Touchpoint MX logo

Touchpoint MX: NZ marketing automation with email & SMS

Touchpoint MX orchestrates customer engagement across email, SMS and surveys. Personalise by behaviour and lifecycle, automate key moments, capture feedback, and measure impact. ISO 27001 certified and supported in NZ for brands that need reliable, compliant engagement.

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NHANCE NOW logo

Customer experience management platform for businesses

NHANCE NOW CX PLATFORM is a cloud-based customer experience platform which assists businesses of all sizes with intelligence gathering and analytics. Key features include customer lifecycle management, feedback collection, marketing automation, chat, documentation, and automated reminders.

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Square Marketing logo

Email and SMS marketing automation tool

Square Marketing is a tool that allows businesses to customize and automate email and text campaigns to boost customer engagement. Expand your business with personalized, one-time and automated
email and text campaigns to keep your customers engaged.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Opportunity CRM logo

CRM for small to midsize businesses

Opportunity® CRM is a platform with integrated business intelligence that helps businesses manage internal processes by encouraging interaction between people or departments.

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Whisbi logo

The power of Live Engagement

Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

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ChorusCX logo

Improve Your Contact Center Customer Experience

Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.

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Nuacem AI logo

AI powered customer communication platform

Customer Engagement refers to how actively and meaningfully a business interacts with its customers across different touchpoints.

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Amperity logo

AI-powered customer data management

Amperity is an intelligent CDP (customer data platform) that allows businesses to connect customer data from across multiple platforms, sources, and databases, into one single source of truth in order to aid with marketing and customer experience management, and to optimize conversions.

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Quick Hub logo

Reputation management solution

QuickHub offers a powerful suite for business growth. Quick Reviews enhances reputation with feedback management. Quick Chat provides real-time support and engagement. Quick Social simplifies social media management. Quick Campaigns drives results with impactful marketing strategies.

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TCS Customer Intelligence & Insights logo

Cloud-based tool for customer data management.

TCS Customer Intelligence & Insights is an AI-driven customer analytics solution that helps organizations deliver personalized, relevant, and connected customer experiences. By leveraging data from multiple sources, the solution provides a 360-degree view of the customer, enabling businesses to gain actionable insights and make informed decisions.

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OnRamp logo

B2B organizations with high-touch customer onboarding

OnRamp is dynamic customer onboarding software that helps onboarding managers make any high-touch customer onboarding process simple.

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Glia logo

Cloud AI and human platform for financial services

Cloud-based unified AI and human interaction platform for banks and credit unions, combining voice AI, digital messaging, and agent.

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Appgain logo

Customer Engagement Platform

Appgain helps you increase customer engagement.
OmniChannel Messaging | Marketing Automation | Deep Linking Infra | Link and App Retargeting For Web
and Mobile Apps | ONE Single Platform

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SurveySensum logo

SurveySensum is a leading customer feedback platform.

SurveySensum is a customer feedback platform that helps businesses gather insights from their customers. They offer a variety of services, including consulting, survey creation, and data analysis. They work with businesses of all sizes and in a variety of industries.

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Uptok logo

Offer video sessions on Shopify and other eCommerce stores

Face-to-face video sessions with high-intent shoppers on your e-commerce store. Conduct demos, suggest products and offer discounts seamlessly with our Shopify app. The session stays connected from page to page. Ensures maximum face time between your salespeople and the most active shoppers.

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Web Callback logo

Callback solution designed to reduce site abandonment

Web Callback by Voxolib allows site visitors to establish real human contact, improving the experience for customers and prospects. Web Callback can reduce site abandonment by up to 25% and increase online sales. Site owners can easily export call data via CSV/XLSX or API.

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BSPK logo

Grow sales with an easy-to-use CRM and clienteling iOS app

Convert sales with an intuitive and fun iOS clienteling app with proven success and a 90% adoption rate. Sales associates and management can organize customer data and easily connect with multiple communication channels through BSPK.

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Komo logo

Audience engagement platform

Komo is the audience engagement platform shaking up the way organizations capture first-party data and drive revenue. It helps marketing teams with creating simple, creative, and user-friendly building blocks that engage and convert their target audience.

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Upland Panviva logo

Knowledge management solution for businesses

Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control.

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Wiser logo

AI Powered Recommendations App for Shopify

Wiser is an AI-powered personalized recommendations engine for Shopify which is empowering brands like Kappa, Disney, Star Wars and many more for their product recommendations.

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Qrcodeg logo

Dynamic and static QR code creation platform

Track scans, locations, and devices for every printed QR code. Edit destinations anytime without reprinting. Apple Wallet support keeps codes one tap away on customer phones. Logo embedding with a free account, vector SVG output. Starts at $11/year, no auto-renewals.

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Lumavate logo

Low-code mobile app platform for marketers

Lumavate is a low-code mobile app development platform for marketers across a range of industries, including entertainment, healthcare, retail, financial services and manufacturing. Lumavate enables marketers to quickly design, build, publish and manage mobile apps on their own.

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IndiVideo logo

Build stronger customer connections with personalized video.

The core purpose of IndiVideo is to equip Marketing and Sales teams with the ability to create and send personalized videos quickly and easily at scale. On a single action, your videos can dynamically change and adapt to the needs of each customer, all in real-time.

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