We transitioned from a bulk marketing offer platform that took a high percentage of each client booking. Leadoo helped with the transition. Clients were able to be picked up straight from our website rather than not progressing any further. We were able to retain a lot of clients that we would normally not have picked up or would have gone straight to the offer platform.
I wish we had it sooner! It has been such a successful tool in my business in capturing and converting traffic coming through the website. It is a great way to showcase what you offer, allow the clients to ask and get answers they are searching for without having to call someone or go out of their way. Really amazing!
It is hard to find any cons, as the integration into the website and software was easy, hassle free and up and running very quickly. The main area I struggle with is the back end, editing some of the bots and making chnages. However I believe this to be my Tech flaws as was given full training in the back office and even still the team are great at making changes requested by the client quickly if you are unable to do so yourself.
Thank you so much Anna for the heartwarming review! It is such a pleasure to count you as one of our user We are always happy to discuss any ways we could improve even more your experience. Team Leadoo.
Likelihood to recommend: 10/10
The attention to detail and grasp of the requirements were excellent
Comes up bit to quickly and may benefit from smaller pop up window
Thanks a lot Marc! We are always striving for 10+ customer satisfaction.
When it comes to your preference with the bot windows and design, we already offer the possibility to fully customize the UI of your bots. I will ping one of our CSM to be in touch with you shortly to make all the needed changes for you.
Let us know if there is anything else we could to improve even more your experience.
- Team Leadoo.
Likelihood to recommend: 8/10
Good experience, hope some improvements will be delivered on time!
Very simple and intuitive, easy to learn
Can be manual to create the bot, needs some analytics on the livechat
Thank you so much Laetitia for your review! It is such a pleasure to count SGS as one of our clients We are always happy to discuss any ways we could improve even more your experience. Our product team is actually working with the feedback received from you so we will keep you updated once the analytics are available. Also as we offer the possibility for a high level of personalization it can create some manual work to have a fully customized bot, however, don't hesitate to reach out to your CSM as our optimization service is included in the fee and we would love to help you out! Team Leadoo
Likelihood to recommend: 9/10
Leadoo offers a free demo. Paid plans include annual subscriptions, details of which are outlined below:
Essentials - €599 per month, paid annually
Pro - €899 per month, paid annually
Custom - Details on request
Additional agents at €20/agent/month