Customer Engagement Software

Best Comparison List of Vendor Applications & Tools
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221 apps

Apollo.io  

18
Customer engagement software with configurable workflows
Apollo.io is a customer engagement software that helps businesses find prospects, verify emails, manage lead scoring, and establish two-way communication. The task management module allows employees to extract prospect-relevant case studies, department size information, and news articles. Read more about Apollo.io
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Customer engagement software with configurable workflows
Apollo.io is a customer engagement software that helps businesses find prospects, verify emails, manage lead scoring, and establish two-way communication. The task management module allows employees to extract prospect-relevant case studies, department size information, and news articles. Read more about Apollo.io
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GroHawk  

9
Customer feedback & engagement & NPS score calculator
GroHawk helps online and offline businesses of all sizes hear what their customers think about them so they can grow their business with client feedback in mind. Read more about GroHawk
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Customer feedback & engagement & NPS score calculator
GroHawk helps online and offline businesses of all sizes hear what their customers think about them so they can grow their business with client feedback in mind. Read more about GroHawk
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Answerbase  

11
Meet your customers’ and company's information needs
Answerbase’s knowledge management platform strengthens customer engagement, grows search traffic and increases conversions. Read more about Answerbase
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Meet your customers’ and company's information needs
Answerbase’s knowledge management platform strengthens customer engagement, grows search traffic and increases conversions. Read more about Answerbase
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Engati  

18
Chatbot builder & manager for customer engagement
Engati is a cloud-based platform for building chatbots without the need for programming knowledge. Bots built within Engati can be published across Facebook Messenger, Skype, Viber, Slack, Kik, Telegram, and embedded in websites, and can be used for eCommerce, banking, media, health care, and more. Read more about Engati
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Chatbot builder & manager for customer engagement
Engati is a cloud-based platform for building chatbots without the need for programming knowledge. Bots built within Engati can be published across Facebook Messenger, Skype, Viber, Slack, Kik, Telegram, and embedded in websites, and can be used for eCommerce, banking, media, health care, and more. Read more about Engati
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Totango  

18
Accelerate Revenues with Customer Engagement Management
Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. Read more about Totango It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.
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Accelerate Revenues with Customer Engagement Management
Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. Read more about Totango It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.
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Story  

19
Content marketing platform for businesses
Story is a cloud-based solution designed to help businesses manage workflows relating to marketing content across multiple digital platforms to drive customer engagement and ROI. It lets users deliver data-driven content to a targeted audience across leading social media channels. Read more about Story
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Content marketing platform for businesses
Story is a cloud-based solution designed to help businesses manage workflows relating to marketing content across multiple digital platforms to drive customer engagement and ROI. It lets users deliver data-driven content to a targeted audience across leading social media channels. Read more about Story
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Aspect Via  

14
Cloud contact center and workforce optimization solution
Ideal for 150+ agents, the Aspect Via Platform offers modular contact center and workforce optimization applications in the cloud. Read more about Aspect Via
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Cloud contact center and workforce optimization solution
Ideal for 150+ agents, the Aspect Via Platform offers modular contact center and workforce optimization applications in the cloud. Read more about Aspect Via
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Pushnami  

9
Subscriber Engagement & Monetization Platform
Send the right message at the right time. Read more about Pushnami
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iZooto  

17
Web push notifications for mobile web & desktop
Retarget your website visitors with personalized notifications and drive conversions. Read more about iZooto
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Web push notifications for mobile web & desktop
Retarget your website visitors with personalized notifications and drive conversions. Read more about iZooto
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Antavo  

15
Loyalty Management Platform for Fashion and Retail
Antavo is a loyalty management platform for B2C retailers & brands to create gamified loyalty programs online, in store and on mobile. Read more about Antavo
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Loyalty Management Platform for Fashion and Retail
Antavo is a loyalty management platform for B2C retailers & brands to create gamified loyalty programs online, in store and on mobile. Read more about Antavo
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IVCbox  

7
Customer communication tool with live chat & video calls
Customers can simply write a message via live chat, have their questions answered by video call or get instant replies from chatbot at any time of the day. Read more about IVCbox
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Customer communication tool with live chat & video calls
Customers can simply write a message via live chat, have their questions answered by video call or get instant replies from chatbot at any time of the day. Read more about IVCbox
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Salesmachine  

11
Customer Success Platform for trial conversion & retention
Track key actions performed on your product in realtime. Detect most engaged leads & customer thanks to the Health Score. Follow customers activity and health in user lifecycle to increase conversion rate and reduce churn. Read more about Salesmachine
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Customer Success Platform for trial conversion & retention
Track key actions performed on your product in realtime. Detect most engaged leads & customer thanks to the Health Score. Follow customers activity and health in user lifecycle to increase conversion rate and reduce churn. Read more about Salesmachine
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ServiceGuru Kiosk  

7
Kiosk solution for customer service feedback collection
ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity. Read more about ServiceGuru Kiosk
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Kiosk solution for customer service feedback collection
ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity. Read more about ServiceGuru Kiosk
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uptain  

7
Abandonded shopping cart recovery for eCommerce
uptain is an abandoned shopping cart recovery solution for eCommerce which helps businesses engage and retain customers in online shops using smart exit-intent popups and personalized emails. uptain offers a number of plugins with Magento, Wordpress, Shopware, OXID, Shopify, JTL, Plentymarkets etc. Read more about uptain
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Abandonded shopping cart recovery for eCommerce
uptain is an abandoned shopping cart recovery solution for eCommerce which helps businesses engage and retain customers in online shops using smart exit-intent popups and personalized emails. uptain offers a number of plugins with Magento, Wordpress, Shopware, OXID, Shopify, JTL, Plentymarkets etc. Read more about uptain
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Custellence  

13
Customer journey mapping tools solution with mapping cards
A web-based customer engagement solution that creates customer journey mapping tools to gather information on user experiences, customer data, and overall satisfaction with features such as drag and drop editing, customizable maps, data visualization, a media library, collaboration tools, and more. Read more about Custellence
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Customer journey mapping tools solution with mapping cards
A web-based customer engagement solution that creates customer journey mapping tools to gather information on user experiences, customer data, and overall satisfaction with features such as drag and drop editing, customizable maps, data visualization, a media library, collaboration tools, and more. Read more about Custellence
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Remesh  

9
AI-powered market research platform
Remesh is a cloud-based feedback platform which employs machine learning to engage customers in conversation & collect, analyze & present responses in real-time. Read more about Remesh
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AI-powered market research platform
Remesh is a cloud-based feedback platform which employs machine learning to engage customers in conversation & collect, analyze & present responses in real-time. Read more about Remesh
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Agendize  

6
Agendize Appointment Scheduling
Book More Customers & Save Time Managing Them! Read more about Agendize
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Agendize Appointment Scheduling
Book More Customers & Save Time Managing Them! Read more about Agendize
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360 WiFi  

7
Wifi marketing & customer acquisition for bars & restaurants
360 Wifi from Kingdon is an automated marketing software that helps restaurants & bars to attract new customers and increase average ticket size. Read more about 360 WiFi
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Wifi marketing & customer acquisition for bars & restaurants
360 Wifi from Kingdon is an automated marketing software that helps restaurants & bars to attract new customers and increase average ticket size. Read more about 360 WiFi
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Heyday  

8
Conversational AI platform for eCommerce & retailers
Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses. Read more about Heyday
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Conversational AI platform for eCommerce & retailers
Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses. Read more about Heyday
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Khoros Communities  

8
Community & self-service knowledge base for enterprises
Khoros Communities is a brand community platform that allows organizations to host and manage peer-to-peer spaces for customers to find answers, develop expertise & share experiences. Features include content moderation, custom branding, reports & analytics, gamification, content syndication & more. Read more about Khoros Communities
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Community & self-service knowledge base for enterprises
Khoros Communities is a brand community platform that allows organizations to host and manage peer-to-peer spaces for customers to find answers, develop expertise & share experiences. Features include content moderation, custom branding, reports & analytics, gamification, content syndication & more. Read more about Khoros Communities
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Qzzr  

11
Create embeddable and shareable quizzes
Qzzr is a quiz creation tool which enables marketers, companies, publishers, and agencies to create custom embeddable quizzes for lead generation and engagement. Read more about Qzzr
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Create embeddable and shareable quizzes
Qzzr is a quiz creation tool which enables marketers, companies, publishers, and agencies to create custom embeddable quizzes for lead generation and engagement. Read more about Qzzr
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VeriShow  

5
Video Chat, Cobrowsing, Screen sharing, Certified signature
Video Chat, Cobrowsing, Screen Sharing, Document sharing, Certified online signature for customer service and for secure online transactions. Sessions can be recorded, encrypted and store at client's location. Solution can be white-labeled. Salesforce or other CRM integration available too. Read more about VeriShow
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Video Chat, Cobrowsing, Screen sharing, Certified signature
Video Chat, Cobrowsing, Screen Sharing, Document sharing, Certified online signature for customer service and for secure online transactions. Sessions can be recorded, encrypted and store at client's location. Solution can be white-labeled. Salesforce or other CRM integration available too. Read more about VeriShow
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AppFollow  

6
App store optimization and review management solution
AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor analysis. Its key features include channel attribution, revenue tracking, social sharing, sentiment analysis, keyword tracking, task assignment and conversion tracking. Read more about AppFollow
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App store optimization and review management solution
AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor analysis. Its key features include channel attribution, revenue tracking, social sharing, sentiment analysis, keyword tracking, task assignment and conversion tracking. Read more about AppFollow
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Como  

8
End-to-End Customer Engagement Inside Your POS
Como Sense is a cloud-based customer management solution which provides the tools to manage customer engagement and loyalty, with POS and email integration. Read more about Como
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End-to-End Customer Engagement Inside Your POS
Como Sense is a cloud-based customer management solution which provides the tools to manage customer engagement and loyalty, with POS and email integration. Read more about Como
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Gleantap  

4
Customer engagement platform for e-commerce & hospitality
Gleantap is a customer engagement and loyalty software with the aim of helping businesses to retain customers through SMS, push notifications & email campaigns. Read more about Gleantap
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Customer engagement platform for e-commerce & hospitality
Gleantap is a customer engagement and loyalty software with the aim of helping businesses to retain customers through SMS, push notifications & email campaigns. Read more about Gleantap
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