Nickelled is a cloud-based customer engagement solution designed to help businesses of all sizes create interactive walkthroughs. The platform enables users to build manuals, tutorials and step-by-step guides for products, websites, applications, and program navigation.
Open Social helps organizations create, deploy, and manage online spaces to streamline communication, collaboration, and engagement operations. The white-labeling capabilities lets users personalize the platform with custom colors, images, taxonomies, header and footer menus, and other elements.
Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.
Connect Space provides an integrated suite of tools for event planning and management, designed for state associations and corporate planning teams of all sizes. The application provides modules for opportunity management, event planning, analysis, on-site event operations management, and more.
Solitics is a cloud-based analytics software designed to help businesses create marketing strategies and gather and evaluate customer data in a unified portal to optimize customer engagement, marketing, data analysis, conversion rates, and other operations. The platform complies with ISO security standards and automatically encrypts communications to ensure secure storage, sharing, and access to data.
Touchpoint MX is an omni-channel marketing platform that helps B2C businesses engage customers with unique marketing campaigns. It offers tools and features for loyalty, auctions, promotions, surveys, mobile, web, and email.
Treasure Data is a cloud-based customer data platform that powers the entire business to shape customer-centricity in the age of the digital customer. The software does this by connecting all data into one smart customer data platform to power purposeful engagements that drive value for every customer.
PxidaCX empowers you to easily monitor customer engagement and benchmark it with your closest competitors to understand your strengths and weaknesses. You can see clear recommendations, updated in real time, on how to improve customer engagement.
urLive is a web-based video customer engagement solution, which provides features such as activity tracking, communication management, alerts/notifications, engagement tracking, customer relationship management, and video conferencing.
Huddle provides secure cloud-based content collaboration for enterprise and government clients. With Huddle, users can share and store files, collaborate on documents or ideas and manage projects with colleagues, clients, partners & suppliers.
Pipefy is the Work Management platform that empowers do-ers to organize and control their work in a single place, allowing anyone to streamline and automate any process on their own.
LearnUpon works with global organizations who want to make learning a central part of their growth strategy and supports over 1,300 customers worldwide including Zendesk and Gusto.
Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve customer experience, amplify their online presence, increase conversions and sales, and more
Typeform is the versatile data collection tool that makes asking easy and answering fun, whether it's forms, quizzes, surveys, or something completely new.
Use Salesforce Service Cloud's customer self-service, online communities, live chat and social customer support features to improve online customer engagement.
Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.
Alchemer is the only solution that helps you transform into a truly customer-centric organization by making sure the voice of the customer is heard loud and clear across every decision you make. Hyper-personalized and actioned around the customer - from finding them to keeping them.