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Customer Engagement Software - Page 8

305 software options

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PushAd

4.6
(11)

PushAd is a SaaS marketing automation tool supporting ROI.

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Push notifications enable users to subscribe fast and be up to date with your website's content and they enable you to engage potential customers effectively.

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IVCbox

5.0
(7)

Customer communication tool with live chat & video calls

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Customers can simply write a message via live chat, have their questions answered by video call or get instant replies from chatbot at any time of the day.

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Sparkcentral

4.2
(15)

Customer service platform for asynchronous messaging

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Sparkcentral by Hootsuite is a SaaS platform designed to help businesses manage customer service operations across various asynchronous messaging channels such as WhatsApp, Viber, Messenger, email, or web chat along with social platforms Facebook and Instagram.

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Verloop

4.7
(9)

Customer support automation bot platform

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Verloop.io is a customer support automation platform. Engage and provide exceptional support experiences to your customers across channels. Deploy our bot on your website, app, Facebook page, and WhatsApp number.

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Capacity

4.5
(11)

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Salesmachine

4.5
(11)

Customer Success Platform for trial conversion & retention

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Track key actions performed on your product in realtime. Detect most engaged leads & customer thanks to the Health Score. Follow customers activity and health in user lifecycle to increase conversion rate and reduce churn.

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Open Social

4.8
(8)

Community, member, and engagement management software

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Open Social helps organizations create, deploy, and manage online spaces to streamline communication, collaboration, and engagement operations. The white-labeling capabilities lets users personalize the platform with custom colors, images, taxonomies, header and footer menus, and other elements.

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Pypestream

4.8
(8)

Cloud-based messaging and conversational AI platform

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Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.

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uptain

4.8
(8)

Abandonded shopping cart recovery for eCommerce

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uptain is an abandoned shopping cart recovery solution for eCommerce which helps businesses engage and retain customers in online shops using smart exit-intent popups and personalized emails. uptain offers a number of plugins with Magento, Wordpress, Shopware, OXID, Shopify, JTL, Plentymarkets etc.

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AirVote

4.9
(7)

QR smileys to monitor service levels in public restrooms

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Business owners use AirVote QR smileys to monitor service levels through the eyes of their customers. This self-service platform is free forever for moderate use. Ideal customer: any brick-and-mortar business with a public restroom or a portable restroom operator

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ServiceGuru Kiosk

4.9
(7)

Kiosk solution for customer service feedback collection

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ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity.

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VideoPeel

4.9
(7)

Video capturing platform for collecting customer testimonial

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VideoPeel is a cloud-based video capturing platform designed to help businesses across industries such as eCommerce, education, and healthcare collect video testimonials and messages from customers and share them across advertising channels.

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Custellence

4.2
(13)

Customer journey mapping tools solution with mapping cards

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A web-based customer engagement solution that creates customer journey mapping tools to gather information on user experiences, customer data, and overall satisfaction with features such as drag and drop editing, customizable maps, data visualization, a media library, collaboration tools, and more.

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Picnic

4.6
(9)

Gamification for community engagement

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Picnic™ adds fun, engaging interactive features to web pages, mobile devices and apps

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Agendize

5.0
(6)

Agendize Appointment Scheduling

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Book More Customers & Save Time Managing Them!

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Userlist

5.0
(6)

Customer engagement platform to send targeted messages

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Userlist is a cloud-based customer engagement platform that enables enterprises to onboard clients and streamline communication by sending behavior-based notifications to a targeted group via emails or text messages.

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AppFollow

4.6
(8)

App store optimization and review management solution

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AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor analysis. Its key features include channel attribution, revenue tracking, social sharing, sentiment analysis, keyword tracking, task assignment and conversion tracking.

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QZZR

4.3
(11)

Create embeddable and shareable quizzes

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Qzzr is a quiz creation tool which enables marketers, companies, publishers, and agencies to create custom embeddable quizzes for lead generation and engagement

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360 WiFi Marketing

4.7
(7)

Wifi marketing & customer acquisition for bars & restaurants

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360 Wifi from Kingdon is an automated marketing software that helps restaurants & bars to attract new customers and increase average ticket size

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Khoros Communities

4.4
(9)

Community & self-service knowledge base for enterprises

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Khoros Communities is a brand community platform that allows organizations to host and manage peer-to-peer spaces for customers to find answers, develop expertise & share experiences. Features include content moderation, custom branding, reports & analytics, gamification, content syndication & more.

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Batch

4.5
(8)

The leading platform for push notifications for mobile & web

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Batch provides the most specialized push notifications engagement platform on the market for mobile & web, combining high-volume throughput and advanced targeting options.

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ARCS

5.0
(5)

Cloud-based panel management tool for research institutions

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ARCS is a panel management software designed to help research organizations manage participants and streamline processes for research studies. Supervisors can utilize the member portal to schedule study sessions, build personalized profiles for participants, and conduct screenings through surveys.

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Gleantap

5.0
(5)

Customer engagement platform for e-commerce & hospitality

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Gleantap is a customer engagement and loyalty software with the aim of helping businesses to retain customers through SMS, push notifications & email campaigns

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Twik

5.0
(5)

Real-time business intelligence and website optimization

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By personalizing CX and UX, twik drives visitors to increase their retention/engagement and conversions thus increasing customers satisfaction at any given website. When visitors get what they intent to they are more engaged and satisfied.

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Userflow

5.0
(5)

Userflow lets your whole team build in-app tours and surveys

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The fastest way to fast user onboarding

Userflow is the fastest and most user-friendly product tour and survey builder on the market.

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