Customer Engagement Software

Best Comparison List of Vendor Applications & Tools
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222 apps

Vivocha  

2
Next Generation Customer Interaction Platform
Vivocha is the simplest and most effective multi-channel online customer engagement service. Read more about Vivocha
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Next Generation Customer Interaction Platform
Vivocha is the simplest and most effective multi-channel online customer engagement service. Read more about Vivocha
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Vocally  

2
Feedback capture and analysis solution
Vocally by Docsie is a feedback management solution, which helps organizations manage user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior & gain visibility into improvement opportunities. Read more about Vocally
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Feedback capture and analysis solution
Vocally by Docsie is a feedback management solution, which helps organizations manage user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior & gain visibility into improvement opportunities. Read more about Vocally
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iperceptions  

2
A global leader in Voice of the Customer (VoC) solutions
iPerceptions is a leading digital customer research company that extends the value of Voice of the Customer beyond measuring the past, to recognizing visitors’ intentions in real-time for personalized experiences. With over 100M voice of customer datapoints collected every year across 1,200 brands and in 35 languages in over 80 countries, iPerceptio… Read more about iperceptionsns is the trusted research solution of customer centric organizations.
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A global leader in Voice of the Customer (VoC) solutions
iPerceptions is a leading digital customer research company that extends the value of Voice of the Customer beyond measuring the past, to recognizing visitors’ intentions in real-time for personalized experiences. With over 100M voice of customer datapoints collected every year across 1,200 brands and in 35 languages in over 80 countries, iPerceptio… Read more about iperceptionsns is the trusted research solution of customer centric organizations.
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Woobox  

5
Customer engagement app suite for social media promotions
Engaging sweepstakes for social media sites. Read more about Woobox
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Adxstudio Portals  

2
Microsoft Dynamics CRM-integrated web portals
Adxstudio Portals is a portal-based web engagement platform with Dynamic CRM integration for community, retail, government, and customer service sectors. Read more about Adxstudio Portals
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Microsoft Dynamics CRM-integrated web portals
Adxstudio Portals is a portal-based web engagement platform with Dynamic CRM integration for community, retail, government, and customer service sectors. Read more about Adxstudio Portals
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Baremetrics  

1
Subscription analytics & insights for Stripe,Braintree +more
Baremetrics pulls data from your Stripe account to provide you with a variety of metrics. Build customer profiles, send email reports & notifications, and more. Read more about Baremetrics
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Subscription analytics & insights for Stripe,Braintree +more
Baremetrics pulls data from your Stripe account to provide you with a variety of metrics. Build customer profiles, send email reports & notifications, and more. Read more about Baremetrics
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Boostools  

1
On-site & push notification marketing solution
On-site messages for powerful engagement & lead generation. 50+ fully customizable template designs to edit in minutes & launch campaigns for every on-site engagement marketing goals. Read more about Boostools
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On-site & push notification marketing solution
On-site messages for powerful engagement & lead generation. 50+ fully customizable template designs to edit in minutes & launch campaigns for every on-site engagement marketing goals. Read more about Boostools
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FreshLime  

1
Customer retention data platform
FreshLime is a cloud-based customer retention platform designed to grow local businesses by increasing client retention. The solution provides users with a 360-degree view of their customers, and enables targeted interactions including personalized email, text messaging, and social media posts. Read more about FreshLime
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Customer retention data platform
FreshLime is a cloud-based customer retention platform designed to grow local businesses by increasing client retention. The solution provides users with a 360-degree view of their customers, and enables targeted interactions including personalized email, text messaging, and social media posts. Read more about FreshLime
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LiveHelp  

1
Live chat platform for customer care & customer engagement
LiveHelp is a live chat solution that enables organizations to provide real-time online customer care on products or services within a variety of industries. Read more about LiveHelp
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Live chat platform for customer care & customer engagement
LiveHelp is a live chat solution that enables organizations to provide real-time online customer care on products or services within a variety of industries. Read more about LiveHelp
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OmniCore  

1
Personalized live customer experience & engagement
OmniCore by SaleMove is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors. Read more about OmniCore
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Personalized live customer experience & engagement
OmniCore by SaleMove is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors. Read more about OmniCore
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Panviva  

1
Knowledge management solution for businesses
Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control. Read more about Panviva
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Knowledge management solution for businesses
Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control. Read more about Panviva
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Preferrd  

1
Professional reviews management with full Google integration
Preferrd is a reviews management platform providing cloud-based reviews management software for professional services. With full Google review integration companies use Preferrd to build trust and increase sales by collecting, managing and showcasing reviews. Read more about Preferrd
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Professional reviews management with full Google integration
Preferrd is a reviews management platform providing cloud-based reviews management software for professional services. With full Google review integration companies use Preferrd to build trust and increase sales by collecting, managing and showcasing reviews. Read more about Preferrd
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Resulticks  

1
Omnichannel, data-driven marketing automation platform
Resulticks is a marketing automation platform powered by local or third party data sources, machine learning and AI that enables brands across industries to leverage a real time conversation marketing cloud for the creation, management, tracking, and reporting of campaigns across multiple channels… Read more about Resulticks
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Omnichannel, data-driven marketing automation platform
Resulticks is a marketing automation platform powered by local or third party data sources, machine learning and AI that enables brands across industries to leverage a real time conversation marketing cloud for the creation, management, tracking, and reporting of campaigns across multiple channels… Read more about Resulticks
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Whisbi  

1
The power of Live Engagement
Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat. Read more about Whisbi
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The power of Live Engagement
Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat. Read more about Whisbi
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Xperience  

1
Cloud-based contact center solution
Altitude Xperience is a cloud-based contact center solution that provides real-time​ analytics support to campaign managers. Read more about Xperience
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Cloud-based contact center solution
Altitude Xperience is a cloud-based contact center solution that provides real-time​ analytics support to campaign managers. Read more about Xperience
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Akita  

1
Customer Success Software
Akita is a full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customers. Read more about Akita
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Customer Success Software
Akita is a full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customers. Read more about Akita
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CustomerGauge  

1
Customer experience management platform for B2B companies
CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place, a program can be up and running much faster than comparable in-house programs. Read more about CustomerGauge
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Customer experience management platform for B2B companies
CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place, a program can be up and running much faster than comparable in-house programs. Read more about CustomerGauge
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Nosto  

1
Personalized shopping experiences for e-commerce businesses
Improved engagement with intelligent popups from Nosto. Read more about Nosto
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Pobuca Loyalty  

1
Customer loyalty platform
Pobuca Loyalty is a web-based, multi-channel customer loyalty platform designed to develop and grow repeat customers. The software offers lead management tools, email and SMS campaign templates, proximity marketing, campaign scheduling, advanced analytics, campaign reports, and more. Read more about Pobuca Loyalty
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Customer loyalty platform
Pobuca Loyalty is a web-based, multi-channel customer loyalty platform designed to develop and grow repeat customers. The software offers lead management tools, email and SMS campaign templates, proximity marketing, campaign scheduling, advanced analytics, campaign reports, and more. Read more about Pobuca Loyalty
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WorldCard Team  

1
Contact management solution for small to medium businesses
WorldCard Team is a contact management solution designed to help small to medium organizations gather and store contact information through scanning of business cards. Key features include multilingual card recognition, user account management, data synchronization, and classification. Read more about WorldCard Team
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Contact management solution for small to medium businesses
WorldCard Team is a contact management solution designed to help small to medium organizations gather and store contact information through scanning of business cards. Key features include multilingual card recognition, user account management, data synchronization, and classification. Read more about WorldCard Team
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Tour My App  

1
Increase user activation and engagement
Improve user engagement by displaying in-app guided tours that help users perform tasks in your web application. Show a “getting started” tour when they log in for the first time. Highlight advanced or unused features when the time is right. Read more about Tour My App
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Increase user activation and engagement
Improve user engagement by displaying in-app guided tours that help users perform tasks in your web application. Show a “getting started” tour when they log in for the first time. Highlight advanced or unused features when the time is right. Read more about Tour My App
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Acromobile  

0
Mobile customer engagement software
Acromobile is a mobile-specific customer engagement software used to manage your brand on mobile platforms. The solution, built on the Force.com platform, helps you offer more services and brand engagement points for your customers through their mobile devices. Read more about Acromobile Acromobile provides growing businesses with the ability to launch their own iOS and Android mobile apps. Acromobile covers three key areas: Marketing, Sales and Service. Through Acromobile you can offer your customers the ability to carry out transactions and make purchases, as well as access customer support from their mobile devices. You can use the app to create landing pages for events and products as well as promotions, and you can publish and share all kinds of content.
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Mobile customer engagement software
Acromobile is a mobile-specific customer engagement software used to manage your brand on mobile platforms. The solution, built on the Force.com platform, helps you offer more services and brand engagement points for your customers through their mobile devices. Read more about Acromobile Acromobile provides growing businesses with the ability to launch their own iOS and Android mobile apps. Acromobile covers three key areas: Marketing, Sales and Service. Through Acromobile you can offer your customers the ability to carry out transactions and make purchases, as well as access customer support from their mobile devices. You can use the app to create landing pages for events and products as well as promotions, and you can publish and share all kinds of content.
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Akio  

0
Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio
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Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio
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Bunchball Nitro  

0
Cloud based gamification platform
Bunchball Nitro is a cloud based gamification platform that provides high-value online engagement to marketers, employers and media sellers. Read more about Bunchball Nitro
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Cloud based gamification platform
Bunchball Nitro is a cloud based gamification platform that provides high-value online engagement to marketers, employers and media sellers. Read more about Bunchball Nitro
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ChurnSpotter  

0
Reduce Churn by engaging At-Risk Customers
ChurnSpotter enables you to engage your customers in a timely and personalized manneer in order to reduce Churn and grow your MRR. Read more about ChurnSpotter
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Reduce Churn by engaging At-Risk Customers
ChurnSpotter enables you to engage your customers in a timely and personalized manneer in order to reduce Churn and grow your MRR. Read more about ChurnSpotter
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