Customer Engagement Software

Best Comparison List of Vendor Applications & Tools
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222 apps

Interakt  

4
Supercharged Customer Engagement and Support platform.
Interakt is an All-In-One Customer Engagement and Support platform, which lets convert leads to paying customers with powerful marketing automation applications. Read more about Interakt
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Supercharged Customer Engagement and Support platform.
Interakt is an All-In-One Customer Engagement and Support platform, which lets convert leads to paying customers with powerful marketing automation applications. Read more about Interakt
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Kilterly  

4
Customer Success Software
Kilterly simplifies customer engagement efforts through data insight and automated communication to ensure customers are getting the most out of your product. Read more about Kilterly
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Customer Success Software
Kilterly simplifies customer engagement efforts through data insight and automated communication to ensure customers are getting the most out of your product. Read more about Kilterly
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ServiceDock  

4
Customer experience management for retail & service chains
ServiceDock helps multi-unit businesses like retail chains & restaurant groups monitor and improve the customer experience in their stores. Capture more feedback via our messaging-based surveys, get insights instantly in our live dashboard and retain more customers by following up in real-time. Read more about ServiceDock
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Customer experience management for retail & service chains
ServiceDock helps multi-unit businesses like retail chains & restaurant groups monitor and improve the customer experience in their stores. Capture more feedback via our messaging-based surveys, get insights instantly in our live dashboard and retain more customers by following up in real-time. Read more about ServiceDock
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Picnic  

6
Gamification for community engagement
Picnic™ adds fun, engaging interactive features to web pages, mobile devices and apps. Read more about Picnic
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Gamification for community engagement
Picnic™ adds fun, engaging interactive features to web pages, mobile devices and apps. Read more about Picnic
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Airim  

5
Smart Customer Education
Reduce dropoff rates and increase customer engagement by showing self-help articles intelligently in your website or app. Read more about Airim
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Smart Customer Education
Reduce dropoff rates and increase customer engagement by showing self-help articles intelligently in your website or app. Read more about Airim
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Creedenz CXM  

5
Pushes customer engagement further than traditional CRMs
Creedenz CXM facilitates Enterprise business users to encourage, drive and manage customer engagement across core areas of sales, marketing, services and more. Read more about Creedenz CXM
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Pushes customer engagement further than traditional CRMs
Creedenz CXM facilitates Enterprise business users to encourage, drive and manage customer engagement across core areas of sales, marketing, services and more. Read more about Creedenz CXM
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Clarabridge CX Social  

8
Customer Engagement & Insights for Social Brands
CX Social from Clarabridge - formerly Engagor - is a customer engagement and insights platform for social brands and enterprises. Read more about Clarabridge CX Social
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Customer Engagement & Insights for Social Brands
CX Social from Clarabridge - formerly Engagor - is a customer engagement and insights platform for social brands and enterprises. Read more about Clarabridge CX Social
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Entytle  

4
Predictive analytics and data feedback software
Entytle is a Cloud-based software designed to help grow your B2B business through predictive analytics. Identify opportunities with your existing customers. Read more about Entytle
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Predictive analytics and data feedback software
Entytle is a Cloud-based software designed to help grow your B2B business through predictive analytics. Identify opportunities with your existing customers. Read more about Entytle
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PathFactory  

4
Give your B2B buyers frictionless buying experiences
PathFactory is a Content Insight & Activation Platform that delivers the on-demand experience for B2B by enabling buyers with the most relevant information at every step of their unique journey. Read more about PathFactory
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Give your B2B buyers frictionless buying experiences
PathFactory is a Content Insight & Activation Platform that delivers the on-demand experience for B2B by enabling buyers with the most relevant information at every step of their unique journey. Read more about PathFactory
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Toonimo  

4
Audio-Visual Guidance to your Website
Drive user engagement with human voice and personalized walkthroughs. Guide your online customers with an in-store service oriented approach with Toonimo. Read more about Toonimo
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Audio-Visual Guidance to your Website
Drive user engagement with human voice and personalized walkthroughs. Guide your online customers with an in-store service oriented approach with Toonimo. Read more about Toonimo
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Qualaroo  

5
Customer insight surveys and analysis
Qualaroo is a customer feedback software that helps to gather and understand customer insights through targeted website surveys and analytics.  Read more about Qualaroo
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Customer insight surveys and analysis
Qualaroo is a customer feedback software that helps to gather and understand customer insights through targeted website surveys and analytics.  Read more about Qualaroo
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RandomPicker  

6
Online random generator for raffles & giveaways
RandomPicker is an online random generator for drawing winners for unbiased raffles, sweepstakes, & giveaways. Read more about RandomPicker
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Online random generator for raffles & giveaways
RandomPicker is an online random generator for drawing winners for unbiased raffles, sweepstakes, & giveaways. Read more about RandomPicker
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Sendlane  

5
Email marketing automation for eCommerce Stores!
Short Description Behavior-based automation proven to help turn email marketing into your #1 growth engine for your eCommerce store. Read more about Sendlane
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Email marketing automation for eCommerce Stores!
Short Description Behavior-based automation proven to help turn email marketing into your #1 growth engine for your eCommerce store. Read more about Sendlane
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Amity  

7
The Most Powerful Customer Success Software.
Amity can automatically collect customer interactions so you won’t have to waste time switching to other applications. Read more about Amity
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The Most Powerful Customer Success Software.
Amity can automatically collect customer interactions so you won’t have to waste time switching to other applications. Read more about Amity
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Antlere  

3
Multi-channel Net Promoter Score (NPS) survey software
Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty. Read more about Antlere
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Multi-channel Net Promoter Score (NPS) survey software
Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty. Read more about Antlere
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Get Satisfaction  

4
Drive Customer Engagement
Get Satisfaction is cloud collaboration software that helps you to: - Build online communities - Increase revenue from existing customers - Improve customer satisfaction and customer engagement - Capture ideas on how to build better products faster - Reduce support costs Love your customers! Build online communities that allow productive… Read more about Get Satisfactionconversations between companies and their customers. More than 70,000 companies use Get Satisfaction to provide a more social support experience, build better products, increase SEO and improve customer loyalty. Get Satisfaction focuses on outcomes in order to create value for both company and customer alike. As opposed to the confusing and ineffective taxonomy of traditional forums, we focus conversations around four simple, outcome-oriented topic types. This helps keep conversations focused and productive.
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Drive Customer Engagement
Get Satisfaction is cloud collaboration software that helps you to: - Build online communities - Increase revenue from existing customers - Improve customer satisfaction and customer engagement - Capture ideas on how to build better products faster - Reduce support costs Love your customers! Build online communities that allow productive… Read more about Get Satisfactionconversations between companies and their customers. More than 70,000 companies use Get Satisfaction to provide a more social support experience, build better products, increase SEO and improve customer loyalty. Get Satisfaction focuses on outcomes in order to create value for both company and customer alike. As opposed to the confusing and ineffective taxonomy of traditional forums, we focus conversations around four simple, outcome-oriented topic types. This helps keep conversations focused and productive.
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Service Creatio  

4
The Omnichannel Customer Service and Support
Service Creatio (formerly bpm'online service) is a cloud solution that allows the management of customer requests and automates service operations by following pre-defined processes for full-cycle service management. Service agents can handle cases and service requests in a unified environment. Read more about Service Creatio
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The Omnichannel Customer Service and Support
Service Creatio (formerly bpm'online service) is a cloud solution that allows the management of customer requests and automates service operations by following pre-defined processes for full-cycle service management. Service agents can handle cases and service requests in a unified environment. Read more about Service Creatio
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Callmaker  

2
Automatic callbacks for website visitors within 25 seconds
Callmaker provides companies with call ordering widgets and automatically calls website visitors within 25 seconds of their phone number being submitted. Read more about Callmaker
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Automatic callbacks for website visitors within 25 seconds
Callmaker provides companies with call ordering widgets and automatically calls website visitors within 25 seconds of their phone number being submitted. Read more about Callmaker
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Dimelo  

2
Unified management tool for customer service conversations
Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
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Unified management tool for customer service conversations
Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
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Survata  

2
Consumer research made simple.
Survata runs consumer surveys for businesses. You create a survey on our site, then we find targeted respondents to answer the survey. This finally makes consumer research simple. We offer quality results in a fast (sometimes 24 hour turnaround) and affordable (only $1. Read more about Survata00/respondent) manner.
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Consumer research made simple.
Survata runs consumer surveys for businesses. You create a survey on our site, then we find targeted respondents to answer the survey. This finally makes consumer research simple. We offer quality results in a fast (sometimes 24 hour turnaround) and affordable (only $1. Read more about Survata00/respondent) manner.
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twik  

2
Real-time business intelligence and website optimization
By personalizing CX and UX, twik drives visitors to increase their retention/engagement and conversions thus increasing customers satisfaction at any given website. When visitors get what they intent to they are more engaged and satisfied. Read more about twik
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Real-time business intelligence and website optimization
By personalizing CX and UX, twik drives visitors to increase their retention/engagement and conversions thus increasing customers satisfaction at any given website. When visitors get what they intent to they are more engaged and satisfied. Read more about twik
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Audiense  

4
Consumer insights & marketing platform for Twitter
Audiense (formerly SocialBro) is a marketing platform for Twitter that enables users to analayze and engage with their Twitter community . Read more about Audiense
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Consumer insights & marketing platform for Twitter
Audiense (formerly SocialBro) is a marketing platform for Twitter that enables users to analayze and engage with their Twitter community . Read more about Audiense
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SAP Digital CRM  

4
Simple but powerful CRM ready to grow with your business
Starting at just $23 per user, SAP Digital CRM is a simple, yet powerful CRM solution that’s designed to help smaller sales teams get up and running in minutes. Read more about SAP Digital CRM
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Simple but powerful CRM ready to grow with your business
Starting at just $23 per user, SAP Digital CRM is a simple, yet powerful CRM solution that’s designed to help smaller sales teams get up and running in minutes. Read more about SAP Digital CRM
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Moxie Concierge  

8
Connect Employees, Collaborate, and Share Knowledge
Concierge, Moxie's secure enterprise social software, connects employees, customers and trusted partners to share knowledge and accelerate innovation in the workplace. Read more about Moxie Concierge
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Connect Employees, Collaborate, and Share Knowledge
Concierge, Moxie's secure enterprise social software, connects employees, customers and trusted partners to share knowledge and accelerate innovation in the workplace. Read more about Moxie Concierge
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Optinize  

2
Visual customer engagement platform
Optinize is a visual customer engagement platform that empowers marketers to deliver highly targeted and personalized messages across channels and devices. Read more about Optinize
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Visual customer engagement platform
Optinize is a visual customer engagement platform that empowers marketers to deliver highly targeted and personalized messages across channels and devices. Read more about Optinize
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