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Best Customer Engagement Apps Integrated with Salesforce Sales Cloud

82 software options

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Customer rating



Qualtrics CustomerXM

4.7
(224)

Customer experience management (CXM) platform

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Integrates with Salesforce Sales Cloud, Marketo Engage, Jira, …

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Delighted

4.9
(33)

Easiest to use customer and employee experience platform.

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Integrates with Salesforce Sales Cloud, Airtable, Donesafe, …

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Medallia Experience Cloud

4.5
(28)

The pioneer and market leader in Experience Management

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Integrates with Salesforce Sales Cloud, Marketo Engage, Twilio, …

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Freshdesk

4.5
(2.3K)

Online helpdesk system and customer service software

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Integrates with Salesforce Sales Cloud, Auvik, Xero, …

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Zendesk

4.4
(2.6K)

Service-first CRM company that builds support & sales tools

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Integrates with Salesforce Sales Cloud, monday.com, StackTome, …

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Ambassify

4.6
(11)

Advocate marketing for brands

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Integrates with Salesforce Sales Cloud, Marketo Engage, HubSpot Service Hub, …

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Customer Thermometer

5.0
(12)

Actionable feedback for customer-obsessed businesses.

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Integrates with Salesforce Sales Cloud, IFTTT, Marketo Engage, …

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Birdeye

4.7
(382)

Experience Marketing Platform

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Integrates with Salesforce Sales Cloud, AppointmentPlus, Xero, …

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Waitwhile

4.7
(54)

Waitlist app & queue management system for every business

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Integrates with Salesforce Sales Cloud, Zapier, Mailchimp

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Slack

4.7
(20.9K)

A single place for team communication and workflows

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Integrates with monday.com, Backlog, CallPage, …

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Ebsta

4.8
(102)

Customer engagement platform with Chrome extensions

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Integrates with Salesforce Sales Cloud, Microsoft 365, Bullhorn for Salesforce, …

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Thought Industries

4.6
(67)

Powering the Business of Learning

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Integrates with Salesforce Sales Cloud, Twitter, Segment, …

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Zoho Desk

4.5
(1.6K)

Cloud-based help desk platform

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Integrates with Salesforce Sales Cloud, Twilio, Zoho Assist, …

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Maropost

4.3
(11)

On-Demand digital marketing and campaign management solution

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Integrates with Salesforce Sales Cloud, Attentive, Smile.io, …

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Front

4.5
(211)

One place to take care of all your customers

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Integrates with Salesforce Sales Cloud, Twilio, Herald, …

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LiveChat

4.6
(1.1K)

Premium Customer Service Software for Live Chat & Help Desk

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Integrates with Salesforce Sales Cloud, Twilio, VidGrid, …

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Falcon.io

4.2
(182)

Unified social media marketing and management platform

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Integrates with Salesforce Sales Cloud, MARMIND, Twitter, …

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Acquire

5.0
(20)

Multi-channel Customer Communication Platform

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Integrates with Salesforce Sales Cloud, Telegram, Twitter, …

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BombBomb

4.5
(101)

Video messaging tool for more clear, effective communication

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Integrates with Salesforce Sales Cloud, PieSync, IXACT Contact, …

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Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Integrates with Salesforce Sales Cloud, NetSuite, Zendesk, …

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Higher Logic

4.4
(94)

Leading Cloud-Based Community Platform

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Integrates with Salesforce Sales Cloud, MentorEase, Real Magnet, …

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Heyday

4.6
(11)

Conversational AI platform for eCommerce & retailers

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Integrates with Salesforce Sales Cloud, Twilio, LoyaltyLion, …

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Huddle

4.3
(45)

Secure document collaboration & project management

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Integrates with Salesforce Sales Cloud, Google Workspace, Microsoft 365, …

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Alchemer

4.5
(281)

Listen. Empower. Engage.

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Integrates with Salesforce Sales Cloud, Twitter, Easy Insight, …

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Pipefy

4.6
(265)

the Work Management platform

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Integrates with Salesforce Sales Cloud, ADP Workforce Now, Xero, …

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