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Customer Experience Software
Last updated: April 2026
7 software options
Sponsored
Pipedrive
5
1.9K
4
888
3
138
2
34
1
27
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Read more about Pipedrive
Fullstory
5
45
4
18
3
4
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Every data point has a story to tell
Read more about Fullstory
Lumoa
5
5
4
7
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Go from customer feedback to action without the guesswork.
Read more about Lumoa
Thematic
5
14
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer feedback analysis
Add data from all channels for the full customer view. Build a product strategy off customer understanding and impact. See emergent issues as they arise.
Read more about Thematic
Chattermill
5
16
4
7
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer feedback analysis software
Read more about Chattermill
Intercom
5
738
4
283
3
74
2
16
1
20
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer service with helpdesk
Read more about Intercom
Dovetail
5
67
4
27
3
1
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-native operating system for customer intelligence.
Read more about Dovetail
