getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Experience Software with Live Chat (2026) - Page 7

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

182 software options

Octane AI logo

Conversational AI platform for Shopify merchants

learn more
Octane AI is an eCommerce solution designed to help Shopify and Shopify Plus merchants collect buyers’ insights to personalize cross-channel experiences. Administrators can capture the attention of visitors by allowing them to opt-in for email, SMS, and Facebook marketing campaigns via on-site pop-ups.

Read more about Octane AI

Users also considered
Freshdesk Omni logo

Omnichannel customer support software

learn more
Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

Read more about Freshdesk Omni

Users also considered
Small Business WiFi logo

Guest WiFi platform to track engagement with visitors

learn more
Guest WiFi has been a customer expectation for almost two decades however businesses see little return from this offering. Enhance your existing network with Purple's Small Business WiFi to boost your customer experience and collect valuable insights about your visitors and business operations.

Read more about Small Business WiFi

Users also considered
Odigo logo

Odigo provides Contact Center as a Service (CCaaS) solutions

learn more
A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

Read more about Odigo

Users also considered
DeepConverse logo

The complete customer support automation platform

learn more
DeepConverse helps businesses automate and scale their customer conversations.

Read more about DeepConverse

Users also considered
ServiceTonic logo

ServiceTonic targets small and medium size enterprises

learn more
ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered
Pega Customer Service logo

Software for managing customer service operations

learn more
Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

Read more about Pega Customer Service

Users also considered
Whisbi logo

The power of Live Engagement

learn more
Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

Read more about Whisbi

Users also considered
Snaps logo

Conversational AI platform for eCommerce businesses

learn more
Snaps is a cloud-based conversational AI platform designed to help eCommerce businesses interact and engage with customers across their buying journeys and provide personalized assistance in searching required products.

Read more about Snaps

Users also considered
Exeevo Omnipresence logo

Cloud CRM Platform for the Life Sciences Industry

learn more
Exeevo Omnipresence is one multichannel CRM solution created specifically for the life sciences industry. Its use cases include Marketing, Commercial, Field CRM, Medical Affairs CRM, Event management, Content Management, Expert and Patient Engagement.

Read more about Exeevo Omnipresence

Users also considered
Nuacem AI logo

AI powered customer communication platform

learn more
Customer Experience is the overall perception customers have of a brand based on every interaction they have—from discovery to purchase to support.

Read more about Nuacem AI

Users also considered
Yunique logo

Well-Window to Your Next Level of Customer Experience

learn more
We help companies to build a personalized and scalable relationship experience with their customers. Yunique is a personalized service solution that helps you to increase loyalty and guarantee the success of your customers.

Read more about Yunique

Users also considered
DevRev logo

DevRev OneCRM, purpose-built for technology companies

learn more
DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. It helps individuals bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most and creating a company-wide culture of product and customer-centricity.

Read more about DevRev

Users also considered
Uptok logo

Offer video sessions on Shopify and other eCommerce stores

learn more
Face-to-face video sessions with high-intent shoppers on your e-commerce store. Conduct demos, suggest products and offer discounts seamlessly with our Shopify app. The session stays connected from page to page. Ensures maximum face time between your salespeople and the most active shoppers.

Read more about Uptok

Users also considered
Trring Me logo

Cloud-based communication management platform

learn more
We'll enable you to smartly categorize your customer chats to provide personalized and targetted information to all groups and stakeholders, a Customizable chatbot that allows businesses to manage customer interactions via automated responses, reports, broadcasts, and more.

Read more about Trring Me

Users also considered
ThinkOwl logo
(0)

A complete AI solution for all your customer support needs.

learn more
Artificial Intelligence + Helpdesk Software = Better Relationships. ThinkOwl is an artificial intelligence based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation.

Read more about ThinkOwl

Users also considered
Fonvirtual Virtual PBX logo
(0)

Private branch exchange (PBX) solution

learn more
Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements.

Read more about Fonvirtual Virtual PBX

Users also considered
Akio.CX logo
(0)

Multi-channel customer relations management platform

learn more
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

Users also considered
OMQ logo
(0)

Customizable, AI-powered customer service

learn more
OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

Read more about OMQ

Users also considered
Saysimple logo
(0)

Dynamic Customer Engagement Platform

learn more
We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

Read more about Saysimple

Users also considered
Enterprise Accelerator logo
(0)

Data analysis platform to monitor customer interactions

learn more
Enterprise Accelerator is a data analysis solution designed to help businesses utilize call recordings, transcripts support emails, chat conversations, and social media mentions to interpret voice interactions across multiple departments including call centers, marketing, customer experience, and sales. Administrators can monitor call outcomes, agents' adherence to scripts, and assess performance based on KPIs.

Read more about Enterprise Accelerator

Users also considered
CallVU logo
(0)

Digital call experience platform for call centers

learn more
CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

Read more about CallVU

Users also considered
SOGEDES.X logo
(0)

Cloud-based omnichannel call and contact center solution

learn more
SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

Read more about SOGEDES.X

Users also considered
eGain Suite logo
(0)

Cloud platform provider for customer engagement automation

learn more
eGain knowledge-powered customer engagement software automates digital-first, omnichannel experiences for global brands. Infused with AI and analytics, eGain’s top-rated cloud platform enables effortless customer journeys with virtual assistance, customer self-service, and modern agent tools.

Read more about eGain Suite

Users also considered
VoiceOwl logo
(0)

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

learn more
Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

Read more about VoiceOwl

Users also considered