getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Experience Software with Live Chat (2026) - Page 3

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

182 software options

Groove logo

Cloud-based helpdesk solution for small businesses

learn more
Use Groove to streamline the customer experience through more efficient ticket management, self-service knowledge base, customer satisfaction ratings, & more.

Read more about Groove

Users also considered
Thought Industries logo

Leading Customer Learning & Intelligence Platform

learn more
Give customers the experience they deserve with interactive online training. Guide clients to success leveraging learner paths and recommended content. Build unique, branded training experiences with simplified course creation, distribution, reporting, and management from a single, robust solution.

Read more about Thought Industries

Users also considered
Kayako logo

AI-enabled unified customer service platform

learn more
Kayako - Customer Experience Software made personal and simple with a unified customer service platform that helps you build closer relationships.

Read more about Kayako

Users also considered
CxEngage logo

Video, audio & web conferencing platform

learn more
Lifesize is an audio, web & video conferencing tool which supports chat functionality, an integrated search-based directory, plus video call recording & sharing

Read more about CxEngage

Users also considered
Jahia logo

Digital experience and content management platform

learn more
Jahia helps businesses manage website and application development projects by creating digital frameworks for delivering a personalized customer journey. The content management system lets users create, edit, review, and publish structured and unstructured content and manage web pages, SEO & more.

Read more about Jahia

Users also considered
Dashly logo

Marketing and customer conversation management platform

learn more
Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages.

An unlimited number of seats for every plan.

Read more about Dashly

Users also considered
Sprinklr logo

Social media management, analytics & strategy planning.

learn more
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

Read more about Sprinklr

Users also considered
Froged logo

THE one tool for onboarding, engagement & customer support

learn more
FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

Read more about Froged

Users also considered
OneHash CRM logo

World's 1st FaaS(FOSS+SaaS)

learn more
Customer experience is the interaction a customer has with your business. As they approach from an unknown user to being a fully happy customer. OneHash has improved customer service, faster response time and personalize customer communications.

Read more about OneHash CRM

Users also considered
Zoho CRM Plus logo

Unified Customer Experience platform

learn more
Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience.

Read more about Zoho CRM Plus

Users also considered
Vonage Contact Center logo

Cloud Contact Center & Inside Sales Software for Salesforce

learn more
Vonage Contact Center, formerly NewVoiceMedia, is designed to leverage Salesforce capabilities & data to deliver the best Customer Experiences - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data.

Read more about Vonage Contact Center

Users also considered
WalkMe logo

Transform the User Experience

learn more
WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using AI, analytics, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile app or website.

Read more about WalkMe

Users also considered
Cayzu logo

Cloud Based Ticket Management & Help Desk Software

learn more
Cayzu shows all conversations from multiple channels on a single screen. With ticket management, workflow automation, real-time insights, & a knowledge base.

Read more about Cayzu

Users also considered
WeBee logo

Customer communications management software

learn more
WeBee is a customer communications management software that helps businesses in the hospitality sector manage bookings, contactless check-in, payments, guest orders, and more. The platform enables managers to pre-book various hotel amenities, such as transfers and restaurant bookings.

Read more about WeBee

Users also considered
ReviewInc logo

Reputation management and customer experience software unite

learn more
ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

Read more about ReviewInc

Users also considered
ThriveDesk logo

Customer experience software for small businesses

learn more
ThriveDesk is a live chat software designed to help small businesses manage real-time customer communications across channels. Key features include shared inbox, knowledge base, customer relationship management, tagging, private notes, and reporting.

Read more about ThriveDesk

Users also considered
Desku logo

AI First Customer Service Software | AI Agents | AI CoPilot

learn more
Desku is AI Customer Service Software With features such as LiveChat, AI CoPilot for Agents, Eva AI Chatbot, Ticketing, and AI Powered Automations.

Read more about Desku

Users also considered
Engageware logo

Intelligent Online Appointment Scheduling Software

learn more
Engageware Scheduler is the world’s leading Intelligent Online Appointment Scheduling solution – serving businesses of all sizes – from the world’s largest retail, banking and technology organizations to thousands of small and midsize businesses.

Read more about Engageware

Users also considered
Sharpen logo

Happy Agents. Happy Customers.

learn more
Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive customer experience.

Read more about Sharpen

Users also considered
Boei logo

Customer engagement tool for managing online communications

learn more
Boei is a customer engagement software that allows visitors to get in contact via their choice of social media platform by clicking a button. Installation is done with one line of HTML code placed in the body of a page. After the code is implemented, the button will be displayed on the site.

Read more about Boei

Users also considered
CallPage logo

Website button & pop-up widget for automated call backs

learn more
CallPage helps convert web-visitors into sales calls by providing immediate responses from company reps through a customizable button and widget

Read more about CallPage

Users also considered
Endear logo

CRM platform to manage clients, sales, and retention

learn more
Endear is a CRM and clienteling platform built to help omni-channel retail brands boost sales and retention.

Read more about Endear

Users also considered
ProductMix logo

Product Owners Managers, Product People, Product Designers

learn more
Leanbe is an AI-powered product management software that enables teams to make data-driven decisions from idea collection to announcement implementation. It streamlines the process, aligns teams for continuous growth, and bridges the gap between leaders and users through a single platform.

Read more about ProductMix

Users also considered
Quiq logo

Business messaging solution - SMS, FB Messenger, Kik, & Chat

learn more
Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat

Read more about Quiq

Users also considered
elevio logo

Self-service support & customer education platform

learn more
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

Read more about elevio

Users also considered