App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
easyfeedback Pricing, Features, Reviews and Alternatives
easyfeedback FAQs
easyfeedback product overview
What is easyfeedback?
easyfeedback is a web-based survey tool, which helps organizations collect and analyze feedback from customers and employees through custom questionnaires. Features include remote access, real-time evaluation, content randomization, customizable branding, automated workflows, quiz creation, and email notifications.
Key benefits of using easyfeedback
- Design & Usability: Best possible response rates thanks to individual layout & design and gamification approach.
- Flexible invitation options: Sending invitations via survey link, QR code or website integration.
- Collaboration & Teams: Work together with colleagues on surveys or form self-sufficient teams.
- Gain deep insights: Multiple functions to filter, compare and analyze surveys.
Typical customers
Platforms supported
Support options
Training options
Not sure about easyfeedback? Compare it with a popular alternative
Starting from
49
Per year
Per Feature
Starting from
15
/user
Per month
easyfeedback pricing information
Value for money
4.6
/5
24
Starting from
49
Per year
Per Feature
Pricing options
Value for money contenders
easyfeedback features
Functionality
4.3
/5
24
Total features
39
3 categories
Most valued features by users
Functionality contenders
easyfeedback users reviews
Overall Rating
4.5
/5
24
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.17/10
14
9
1
0
0
Herbert R.
Overall rating contenders
Herbert R.
Computer Software, 201-500 employees
Used monthly for 2+ years
Review source
Share this review:
We us easyfeed on a borad scale: Customer Experience Survey, Staff Experience Survey, Project (Business Development) Ratings, Assessments, etc.
Easy to use, high flexibility, low maintenance, affordability.
We miss the functionality of individual result ratings.
Claudia U.
Newspapers, 201-500 employees
Used daily for 2+ years
Review source
Share this review:
easyfeedback has given us an easy way to ask for user feedback, to recruit probands for inhouse-user tests, gather leads for events and collect input for our journalism - always protecting the personal data of our readers. We now regularly use easyfeedback surveys to collect data on journalistic questions and publish stories based on that input. easyfeedback has become a vital component of our data-driven storytelling journalism (latest example is our coronavirus diary: https://www.sueddeutsche.de/leben/ergebnisse-corona-umfrage-1.4865673).
In our media organisation we use easyfeedback intensively and regularly for our high-traffic news sites, apps, newsletters and podcasts. We value it as a powerful survey tool with a reasonable pricing structure and a very quick and competent support team. It is a real advantage that it has a good user experience and is therefore quick to learn. That made it easy to convince teams across the business...
1) We would love even more layout options, e. g. the option to use our own fonts, manage logos better. 2) It would be great to save the full questionnaire in one long jpeg for quick structure checks, archiving and proof reading (without having to click through all paths of the survey. At the moment we use a browser screenshot tool but the mouse over menus of always appear when screenshotting and hide the text of some questions.)
Hello Claudia, we are thrilled by your feedback. We will use your ideas to further improve our product and keep your experience with us on a high level. For all your current and upcoming projects we wish you continued success! Your easyfeedback Team
Werner N.
Media Production, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
We use it on an everyday base for our media products and awards. Never had any bigger problems with it.
Easy to use, very flexible and reliable. Good customer support. Compliant with DSGVO.
Usabilty and results could be a little more fancy and should be modernized.
Antonio B.
Sports, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
Overall it is very useful tool for our costumers and product development.
Easy to set up questionnaires. Invite and control email responses of your clients and costumers. Good filter options to view questionnaire data. Nice design and quick loading times.
The api documentation could be a bit better, examples how to set up with different coding environments. Also results are limited.
Hello Antonio, thanks for your honest feedback. Of course we are happy that you like the features we offer and that we provide added value for your company. We will use your feedback to further improve our product. We are currently working on the API documentation and result reporting, and we are constantly trying to improve it and show our users all the possibilities. Your easyfeedback team
Fabienne B.
Telecommunications, 51-200 employees
Used weekly for 2+ years
Review source
Share this review:
We use easyfeedback for automated customer surveys at 3 different touchpoints along the customer journey
We (medium-sized company in the telecommunications industry / 90 employees) have been using easyfeedback for external customer surveys since 2017.The tool is very intuitive to use, especially when designing surveys. Not only can you use your own domains within the surveys, you can also use your own corporate design elements. A variety of evaluation options facilitate reporting within your own company. If the extensive FAQs and instructions on the website are not enough, the friendly and competent customer service will step in to find a solution as quickly as possible.
There are no features on easyfeedback that we dont like.
© 2010-2023 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.