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Customer Experience
Page 21

Customer Experience Software for Mid Size Business (2026) - Page 21

Last updated: March 2026

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Features

Reporting/Analytics(492)

Real-Time Notifications(283)

Mobile Access(153)

Data Import/Export(321)

Customizable Fields(269)

Integrated with

QuickBooks Online(17)

Microsoft 365(24)

Microsoft Outlook(40)

Google Calendar(39)

ActiveCampaign(37)

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Free(159)

Open Source(18)

Free Trial(336)

One Time License(3)

Subscription(442)

Devices supported

Mac(180)

iPad(153)

Android(164)

Linux(136)

Web-based(574)

iPhone(164)

Windows(214)

Organization types

Small Business(549)

Non Profit(220)

Large Enterprises(539)

Public Administrations(206)

Freelancers(238)

Mid Size Business

User rating

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575 software options

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Sponsored

binds.co

(0)

White-labeled survey tool to measure customer satisfaction

binds.co is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk.

Read more about binds.co

Users also considered

CallVU

(0)

Digital call experience platform for call centers

CallVU is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base.

Read more about CallVU

Users also considered

EngageCX

(0)

Customer communications and document management software

EngageCX is available for Mid Size Business and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support, Chat, 24/7 (Live rep).

Read more about EngageCX

Users also considered

Jeeva

(0)

help leaders transform their companies into customer-centric

Jeeva is available for Mid Size Business.

Read more about Jeeva

Users also considered

Scuba

(0)

Transform customer experience with continuous intelligence

Scuba is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Phone Support.

Read more about Scuba

Users also considered

Userwell

(0)

User Feedback Management Software

Userwell is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum.

Read more about Userwell

Users also considered

Cemantica

(0)

Customer Journey Management Platform

Cemantica is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk.

Read more about Cemantica

Users also considered

Joonbot

(0)

No-code Chatbot

Joonbot is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum.

Read more about Joonbot

Users also considered

Qmatic

(0)

Customer journey management solution for enterprise clients

Qmatic is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep).

Read more about Qmatic

Users also considered

Touchpoint CX

(0)

Empower employees to improve customer experience

Touchpoint CX is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support.

Read more about Touchpoint CX

Users also considered

Bugwolf

(0)

User testing tools for quality auditing

Bugwolf is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Chat.

Read more about Bugwolf

Users also considered

INDE BroadcastAR

(0)

Interactive 3D Augmented Reality Experience

INDE BroadcastAR is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk.

Read more about INDE BroadcastAR

Users also considered

ConfirmKit

(0)

User research platform for teams and product people

ConfirmKit is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat.

Read more about ConfirmKit

Users also considered

unitQ

(0)

Understand your users in real time

unitQ is available for Mid Size Business.

Read more about unitQ

Users also considered

Metaforce

(0)

Customer communication management (CCM) platform

Metaforce is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support.

Read more about Metaforce

Users also considered

Roundesk

(0)

Telecom and customer relationship software provider

Roundesk is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Roundesk

Users also considered

Feedback Survey Kiosk

(0)

Customer feedback solution

Feedback Survey Kiosk is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Feedback Survey Kiosk

Users also considered

VoiceOwl

(0)

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

VoiceOwl is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support.

Read more about VoiceOwl

Users also considered

Skeepers Feedback Management

(0)

Understand and improve your customer experience

Skeepers Feedback Management is available for Mid Size Business.

Read more about Skeepers Feedback Management

Users also considered

Insightech

(0)

Understand why website users don't convert to grow revenue

Insightech is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base.

Read more about Insightech

Users also considered

Rapidr

(0)

Build Remarkable Products by Listening to your Customers.

Rapidr is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, Chat.

Read more about Rapidr

Users also considered

ER Express

(0)

Virtual queues & intake for hospitals and vets

ER Express is available for Mid Size Business and offers the following support options: Chat, 24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

Read more about ER Express

Users also considered

Me-Grow Enterprise

(0)

Integrated Insights Management Platform (AI-powered)

Me-Grow Enterprise is available for Mid Size Business and offers the following support options: Email/Help Desk.

Read more about Me-Grow Enterprise

Users also considered

mySQM Customer Service QA

(0)

FCR Insights Software

mySQM Customer Service QA is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum.

Read more about mySQM Customer Service QA

Users also considered

TRACX

(0)

SaaS social media and customer experience optimization tool

TRACX is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support.

Read more about TRACX

Users also considered

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