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Top Rated Customer Experience Software with Mid size business - Page 21

Last updated: September 2026

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566 software options

Pulse Insights logo
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AI resolves customer friction in real-time

Pulse Insights is an AI-powered customer intervention platform that detects friction points on websites in real time. The software monitors visitor hesitation, errors, and confusion across checkout, navigation, and key user flows, then asks contextual questions to identify the root cause of problems. It delivers pre-approved responses instantly to address issues such as checkout hesitation, navigation failures, and onboarding drop-off before visitors leave the site.

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ConfirmKit logo
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User research platform for teams and product people

ConfirmKit is a user research platform that helps product organizations of all sizes to discover what their users really want. ConfirmKit helps product teams to conduct, analyze and store qualitative data from user interviews, highlight patterns / trends in data, and ultimately improve their product

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Cemantica logo
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Customer Journey Management Platform

Cemantica is a powerful modular platform for users to manage customer experience (CX) programs, build customer journey maps, and integrate voice of the customer (VoC data) all in one

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OPINATOR logo
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Customer experience (CX) management platform

OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

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Vitaminise logo
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Customer Engagement Software for Insurance

Vitaminise is a next-gen CX automation software consisting of five products developed by DICEUS for insurance companies. It is suitable for insurance companies with multiple insurance products, including health, car, and P&C insurance.

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FoxMetrics logo
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Marketing metric tools for optimizing eCommerce experiences

FoxMetrics is an eCommerce marketing product suite spanning shopping cart recovery, customer personalization, surveying and analytics for boosting conversions

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Metaforce logo
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Customer communication management (CCM) platform

Metaforce Centerpoint is a customer communication management (CCM) platform that helps businesses control customer communication, from print and PDF to interactive digital dialogs.

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YoHe logo
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Feedback collection platform

YoHe is a platform that has all the feedback tools that you need.

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Videate logo
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Create How-To Videos at Ludicrous Speed!

Videate is redefining the creation of software tutorials and training content, offering a significant boost to customer experience. This forward-thinking platform, which is in the process of securing a patent, removes the need for traditional manual screen recordings and voiceover efforts.

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Forsta logo

Cloud-based platform for creating online surveys

Forsta (formerly FocusVision Decipher) is a cloud-based survey software designed to help businesses create customizable surveys in multiple languages to collect customers' feedback. Managers can visualize results in the form of tables or charts and filter received data based on targeted client segments.

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Modyo logo
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Transforming digital experiences with the frontend ecosystem

Empower your digital teams to build your websites and apps faster. Create and reuse digital experiences across your organization.

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moveXM logo
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Customer satisfaction is no coincidence.

moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

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Ethnio logo
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UX research participant recruiting and scheduling software

Ethnio is a UX research participant recruiting software that is designed for businesses in healthcare, travel, media, eCommerce, automotive, entertainment, and other industries. It allows staff members to create, track, schedule, and tag participants based on individual requirements.

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Medallia Digital Experience Analytics logo
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The tool you need to deliver remarkable customer experiences

There's a whole world of user behavior out there. Discover it for yourself. It's time to step into your customers' shoes. Our technology empowers optimization.

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ThinkOwl logo
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A complete AI solution for all your customer support needs.

Artificial Intelligence + Helpdesk Software = Better Relationships. ThinkOwl is an artificial intelligence based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation.

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Dynamics 365 Customer Voice logo
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Scalable digital comment management solution.

Microsoft Dynamics 365 Customer Voice is a comment collection, analysis, and management tool, which gives companies access to in-depth customer insights about their products and services, contributing to trend insight and strategic decision-making.

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Diligent Compliance & Ethics Training logo

Deliver Effective Compliance & Ethics Training

A vast digital library of Compliance & Ethics training on regulatory standards in specific industries.

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AI Rudder logo
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Cloud AI contact center for enterprise B2C ops

AI Rudder is a cloud-based contact center automation platform using AI voice, chat, and omnichannel agents to automate high-volume B2C.

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Intent-Based Promotions logo
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eCommerce On-Site Promotion Solution

Helping top online retailers to lower promo spend while simultaneously saving margins and keeping ROIs and profits high.

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Fiilster logo
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Collect feedback regularly. No IT required. GDPR compliant.

Fiilster helps businesses collect and act on customer feedback systematically — not just once, but as an ongoing process. Share surveys via link, QR code, or mobile. Real-time dashboard, branded surveys, GDPR compliant, EU data hosting.

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Metacommerce logo
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Modern consumer engagement and loyalty technology.

Metacommerce is a customer engagement and loyalty platform that helps brands identify, engage, and reward loyal consumers and audiences in a post-cookie landscape.

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TINT logo
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The social media display platform used by 45,000 brands

TINT is a complete social media marketing solution. With TINT you can collect, curate, and promote all your best content on any screen, anywhere.

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Platform One logo
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The next generation of Experience Management.

Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

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iRoom logo
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Digital guest communication platform for hotels

iRoom is a digital guest service platform designed for hotels to manage communication between guests and reception staff. The software features QR code-based room service, real-time chat with AI-powered translation across multiple languages, and food ordering capabilities. It includes room monitoring, Telegram notifications for staff, do not disturb functionality, and guest review collection. The platform operates as a web-based system that requires no app installation for guests.

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sterloCare logo
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sterloCare-Digitize care, Streamline ops, Elevate compliance

sterloCare is a healthcare solution designed to help hospitals improve service, quality and compliance, and streamline the operations of all departments. It integrates with existing HIS and is available for cloud or on-premise deployment.

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