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Customer Experience
Page 22

Customer Experience Software for Mid Size Business (2026) - Page 22

Last updated: March 2026

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Features

Reporting/Analytics(492)

Real-Time Notifications(283)

Mobile Access(153)

Data Import/Export(321)

Customizable Fields(269)

Integrated with

QuickBooks Online(17)

Microsoft 365(24)

Microsoft Outlook(40)

Google Calendar(39)

ActiveCampaign(37)

Pricing model

Free(159)

Open Source(18)

Free Trial(336)

One Time License(3)

Subscription(442)

Devices supported

Mac(180)

iPad(153)

Android(164)

Linux(136)

Web-based(574)

iPhone(164)

Windows(214)

Organization types

Small Business(549)

Non Profit(220)

Large Enterprises(539)

Public Administrations(206)

Freelancers(238)

Mid Size Business

User rating

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eGain Suite

(0)

Cloud platform provider for customer engagement automation

eGain Suite is available for Mid Size Business and offers the following support options: Knowledge Base, Phone Support, FAQs/Forum, Email/Help Desk, 24/7 (Live rep), Chat.

Read more about eGain Suite

Users also considered

Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

Mobile Service Cloud is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Mobile Service Cloud

Users also considered

ReFrame Engage

(0)

Conversational intelligence and customer engagement software

ReFrame Engage is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat, 24/7 (Live rep).

Read more about ReFrame Engage

Users also considered

AI-Powered Voice Assistants

(0)

Customer experience software for eCommerce businesses

AI-Powered Voice Assistants is available for Mid Size Business and offers the following support options: Email/Help Desk.

Read more about AI-Powered Voice Assistants

Users also considered

Press'nXPress

(0)

Capturing customer feedback in real-time at any interaction

Press'nXPress is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support.

Read more about Press'nXPress

Users also considered

Reeview

(0)

Review and reputation management software

Reeview is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat, 24/7 (Live rep).

Read more about Reeview

Users also considered

FORTVISION

(0)

Manage Personalized Journeys for Every User.

FORTVISION is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

Read more about FORTVISION

Users also considered

SOGEDES.X

(0)

Cloud-based omnichannel call and contact center solution

SOGEDES.X is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep), Chat.

Read more about SOGEDES.X

Users also considered

BetterFeedback

(0)

Qualitative customer feedback analysis software

BetterFeedback is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Chat.

Read more about BetterFeedback

Users also considered

Platform One

(0)

The next generation of Experience Management.

Platform One is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base, FAQs/Forum.

Read more about Platform One

Users also considered

SankeyJourney

(0)

Visualize Your Customer's Journey with SankeyJourney

SankeyJourney is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support.

Read more about SankeyJourney

Users also considered

SMG

(0)

Changing how brands act on customer + employee insights

SMG is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about SMG

Users also considered

Proto AICX Chat

(0)

CX automation for support teams

Proto AICX Chat is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Chat.

Read more about Proto AICX Chat

Users also considered

Roundesk

(0)

Telecom and customer relationship software provider

Roundesk is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Roundesk

Users also considered

Discoveriez

(0)

Japanese digital transformation platform

Discoveriez is available for Mid Size Business and offers the following support options: Email/Help Desk.

Read more about Discoveriez

Users also considered

Proto AICX Chat

(0)

CX automation for support teams

Proto AICX Chat is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Chat.

Read more about Proto AICX Chat

Users also considered

KARTE

(0)

Customer experience tool for the real estate & other sectors

KARTE is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat.

Read more about KARTE

Users also considered

Platform One

(0)

The next generation of Experience Management.

Platform One is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base, FAQs/Forum.

Read more about Platform One

Users also considered

SankeyJourney

(0)

Visualize Your Customer's Journey with SankeyJourney

SankeyJourney is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support.

Read more about SankeyJourney

Users also considered

Lyriko

(0)

Cloud-based and on-premise platform for customer engagement.

Lyriko is available for Mid Size Business and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, 24/7 (Live rep).

Read more about Lyriko

Users also considered

PAM 360

(0)

Cloud-based visitor management tool for navigation.

PAM 360 is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base.

Read more about PAM 360

Users also considered

Vitaminise

(0)

Customer Engagement Software for Insurance

Vitaminise is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Vitaminise

Users also considered

etrack1

(0)

For customer centres with passionate customer service manage

etrack1 is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base.

Read more about etrack1

Users also considered

SMG

(0)

Changing how brands act on customer + employee insights

SMG is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about SMG

Users also considered

Operata

(0)

Real-time performance monitoring for cloud contact centers

Operata is available for Mid Size Business.

Read more about Operata

Users also considered

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