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Customer Experience
Page 23

Customer Experience Software for Mid Size Business (2026) - Page 23

Last updated: March 2026

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Features

Reporting/Analytics(492)

Real-Time Notifications(283)

Mobile Access(153)

Data Import/Export(321)

Customizable Fields(269)

Integrated with

QuickBooks Online(17)

Microsoft 365(24)

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Google Calendar(39)

ActiveCampaign(37)

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Mac(180)

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Android(164)

Linux(136)

Web-based(574)

iPhone(164)

Windows(214)

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Small Business(549)

Non Profit(220)

Large Enterprises(539)

Public Administrations(206)

Freelancers(238)

Mid Size Business

User rating

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TRACX

(0)

SaaS social media and customer experience optimization tool

TRACX is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support.

Read more about TRACX

Users also considered

eGain Suite

(0)

Cloud platform provider for customer engagement automation

eGain Suite is available for Mid Size Business and offers the following support options: Knowledge Base, Phone Support, FAQs/Forum, Email/Help Desk, 24/7 (Live rep), Chat.

Read more about eGain Suite

Users also considered

Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

Mobile Service Cloud is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Mobile Service Cloud

Users also considered

ReFrame Engage

(0)

Conversational intelligence and customer engagement software

ReFrame Engage is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat, 24/7 (Live rep).

Read more about ReFrame Engage

Users also considered

AI-Powered Voice Assistants

(0)

Customer experience software for eCommerce businesses

AI-Powered Voice Assistants is available for Mid Size Business and offers the following support options: Email/Help Desk.

Read more about AI-Powered Voice Assistants

Users also considered

Press'nXPress

(0)

Capturing customer feedback in real-time at any interaction

Press'nXPress is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support.

Read more about Press'nXPress

Users also considered

Reeview

(0)

Review and reputation management software

Reeview is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat, 24/7 (Live rep).

Read more about Reeview

Users also considered

FORTVISION

(0)

Manage Personalized Journeys for Every User.

FORTVISION is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

Read more about FORTVISION

Users also considered

Saysimple

(0)

Dynamic Customer Engagement Platform

Saysimple is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support.

Read more about Saysimple

Users also considered

Medallia Digital Experience Analytics

(0)

The tool you need to deliver remarkable customer experiences

Medallia Digital Experience Analytics is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Medallia Digital Experience Analytics

Users also considered

binds.co

(0)

White-labeled survey tool to measure customer satisfaction

binds.co is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk.

Read more about binds.co

Users also considered

Screver

(0)

Customer & Employee Feedback Management Platform

Screver is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat.

Read more about Screver

Users also considered

Enterprise Accelerator

(0)

Data analysis platform to monitor customer interactions

Enterprise Accelerator is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat.

Read more about Enterprise Accelerator

Users also considered

Airdocs

(0)

Solve Your Customer Communication Problems With One Platform

Airdocs is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base.

Read more about Airdocs

Users also considered

Customer Lobby

(0)

Cloud-based customer engagement software

Customer Lobby is available for Mid Size Business.

Read more about Customer Lobby

Users also considered

Lyriko

(0)

Cloud-based and on-premise platform for customer engagement.

Lyriko is available for Mid Size Business and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, 24/7 (Live rep).

Read more about Lyriko

Users also considered

PAM 360

(0)

Cloud-based visitor management tool for navigation.

PAM 360 is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base.

Read more about PAM 360

Users also considered

Vitaminise

(0)

Customer Engagement Software for Insurance

Vitaminise is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Vitaminise

Users also considered

Claimlane

(0)

Claimlane removes the need for manual claims processing

Claimlane is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum.

Read more about Claimlane

Users also considered

VeriChannel

(0)

Secure and unified platform for omni-channel delivery

VeriChannel is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about VeriChannel

Users also considered

SimplyReview

(0)

Sotware for collecting video and text reviews from customers

SimplyReview is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, 24/7 (Live rep).

Read more about SimplyReview

Users also considered

Qnvert

(0)

Cloud-based customer engagement solution

Qnvert is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Chat.

Read more about Qnvert

Users also considered

moveXM

(0)

Customer satisfaction is no coincidence.

moveXM is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support.

Read more about moveXM

Users also considered

Emojot CCM

(0)

Customer feedback management solution

Emojot CCM is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base.

Read more about Emojot CCM

Users also considered

GetWelcom

(0)

Hotel guest experience management platform

GetWelcom is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Chat.

Read more about GetWelcom

Users also considered

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