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Top Rated Customer Experience Software with Free trial - Page 8

Last updated: September 2026

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382 software options

Guest Service logo

Guest relationship management software

GuestService is the ideal contact-free guest relationship management tool. You can handle guest referrals, reserve services, and break down your business. In addition, you can make progress with guests without having to integrate with third-party applications.

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Squirro logo

Data finds purpose with Squirro

Data finds purpose with Squirro, the first enterprise-ready generative AI for search, insights, and automation. Trusted by central banks and over 30 industry leaders. Squirro develops top-notch Retrieval Augmented Generation and Semantic Search technology with an unlimited universe of connectors.

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Zoomph logo

Digital Intelligence Reimagined

Helping sports teams, agencies and brands measure the value of their sponsorships, partnerships and understanding their audiences.

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HGEM logo

Manage guest experience, not just measure it.

Most operators measure guest experience in fragments: one tool for mystery shops, another for feedback, a third for reviews. HGEM is an AI-powered guest experience management platform for hospitality that reads all three together. AI finds what to fix and guest recovery triggers automatically.

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BEYABLE logo

#1 CRO Platform

Turn abandoning and hesitating visitors into customers by on-site behavioral targeting. Huge bunch of marketing scenarios and options available.

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Surveyed logo

Review management and market research software

Surveyed is an AI-based video survey software that allows businesses to create surveys with video and text responses to gain valuable feedback from customers. It utilizes AI to analyze responses and generate insights on customer preferences to improve products and services. The software provides pre-made templates and a dashboard to view results.

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SightMill logo

Net Promoter Score (NPS) survey platform

Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value.

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Promoter Ninja logo

Send Net Promoter Score (NPS) surveys to customers

Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers via email

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journy.io logo

Customer journey mapping tools

journy.io is a customer data platform designed to help businesses capture customer engagement metrics to drive conversion, activation, adoption, retention, and growth, while fighting churn.

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evasys logo

Cloud-based feedback automation platform

evasys is a cloud-based feedback automation platform that helps businesses automate survey processes, including creation, execution and result analysis.

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Guest Suite logo

Every reason to choose you, wherever they find you

Guest Suite is a French customer review management, online reputation, and presence management platform. Automated review collection, AI-powered review responses, Google Business Profile optimization, and multi-platform distribution. From independent businesses to multi-location networks.

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cxomni logo

The Leader in Customer Journey Management

cxomni is a leading Journey Management platform combining mapping, analytics, and AI to optimize experiences and drive improvements.

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PrediCX logo

Machine learning labelling engine

PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data

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Wootric logo

Modern customer experience and feedback management tool

Modern Customer Experience (CX) management software. NPS, CSAT & CES micro surveys help you improve your customer journey.

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Froged logo

THE one tool for onboarding, engagement & customer support

FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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Alchemer logo

AI-powered feedback and reputation management.

Alchemer helps CX teams capture feedback across the entire customer journey, analyze it with AI-powered sentiment and theme detection, and route insights to the right teams—turning fragmented feedback into a clear, actionable view of the customer experience.

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SeoRitmo logo

AI-powered SEO tool

SeoRitmo is an AI-powered SEO tool that helps businesses improve their online visibility and performance without the need for extensive SEO knowledge. The platform provides customized templates and strategies, allowing users to create and execute digital marketing plans effortlessly. SeoRitmo acts as an AI consultant, guiding businesses towards profitability in the digital landscape.

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SurveySensum logo

SurveySensum is a leading customer feedback platform.

SurveySensum is a customer feedback platform that helps businesses gather insights from their customers. They offer a variety of services, including consulting, survey creation, and data analysis. They work with businesses of all sizes and in a variety of industries.

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Uptok logo

Offer video sessions on Shopify and other eCommerce stores

Face-to-face video sessions with high-intent shoppers on your e-commerce store. Conduct demos, suggest products and offer discounts seamlessly with our Shopify app. The session stays connected from page to page. Ensures maximum face time between your salespeople and the most active shoppers.

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MiaRec logo

Turn Customer Conversations into Actionable Intelligence.

MiaRec is an AI-native conversation intelligence platform for contact centers that helps improve CX, reduce churn, and uncover revenue opportunities.

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Krezzo logo

OKR & Business Performance Management

Krezzo is a business performance management and OKR solution for better team alignment. Implement and scale with OKRs by unifying professional services, learning experiences and knowledge sharing, as well as a purpose built OKR platform for tracking and managing priorities visually, breaking down silos for growth, reducing bureacracy, all in one platform.

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Exeevo Omnipresence logo

Cloud CRM Platform for the Life Sciences Industry

Exeevo Omnipresence is one multichannel CRM solution created specifically for the life sciences industry. Its use cases include Marketing, Commercial, Field CRM, Medical Affairs CRM, Event management, Content Management, Expert and Patient Engagement.

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ProductHQ logo

The best way to turn feedback into amazing products.

ProductHQ simplifies the process, starting from idea collection through product roadmap organization and concluding with feature promotion.

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Shorter Loop logo

Product management solution

Shorter Loop is a platform for team ideation, strategy, and agile scaling with continuous discovery and roadmapping.

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Kapiche logo

Feedback analytics platform

Kapiche is a feedback analytics platform that analyses customer feedback data, empowering users to improve decision-making and positively impact their company’s bottom line.

Combine multiple data sources and analyze 1,000s of customer feedback responses in minutes, with no set up.

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