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Customer Experience Software - Page 10
Last updated: Oct 11th 2024
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704 software options
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Insocial helps businesses collect feedback across the entire customer journey. From shop visits to chatbot conversations. Any interaction can be measured. Users can create and manage personalized surveys to identify strengths, communication efficiency, and areas of improvement.
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A solution optimized for cost, speed and quality, Gupshup's smart messaging platform helps acquire, engage, and retain customers with a single API to access every communication channel your customers use for all your business messaging needs.
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MarketSurge is the one-stop shop for lead management. The application enables businesses to manage communication and contacts from a unified platform.
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Experience.com is a customer experience (CX) suite designed to manage the satisfaction and engagement of customers throughout their journey. With the CX Campaigns, professionals can automate survey requests, personalize outbound campaigns, send anonymous surveys, and more.
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ZyraTalk is the all-in-one AI customer service solution that automates conversations for any business need. Experience mind-blowing AI capabilities to increase leads, automate customer support, and streamline processes like hiring with ZyraTalk.
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Users also considered
Mayday is a cloud-based knowledge base that improves customer service efficiency and customer satisfaction. 30,000 reps use it to search for relevant knowledge to answer better and faster to their customers.
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Aimtell is a push notification tool for desktop & mobile websites which allows businesses to segment & target their website visitors in order to re-engage & optimize conversions. The cloud-based platform offers features for scheduling & automating the notification process & setting up event triggers
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Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes.
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Segment and target your customers with relevant dynamic content, messages and offers in real time and increase conversions by as much as 30%
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RavenCSI’s infrastructure is housed in Azure and is configured to use only SOC2 compliant services. Data associated with RavenCSI utilizes industry-standard encryption technology and is encrypted while in motion and at rest. It includes infrastructure to support white label services and data transfer via RESTful API.
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PanTerra has created a revolutionary product called Streams, offering a simple interface with a single portal/application for all of your business communication needs. Work happy knowing that Streams will allow you to communicate in any medium that your team requires.
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OnScreen step by step walkthroughs to help business users complete any task live in any application.
Business process guides created in minutes by power users or trainers. Trusted by top Enterprise organizations to improve training & onboarding users on SAP, Salesforce, or any business application.
Business process guides created in minutes by power users or trainers. Trusted by top Enterprise organizations to improve training & onboarding users on SAP, Salesforce, or any business application.
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All-in-one SaaS platform that provides multiple solutions across the customer lifecycle, including Customer/Employee Experience Management, Customer Success Management, Online Reputation Management, Social Listening and Tracking, Workflow Management, and Analytics and Operational Intelligence.
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VQ Online is a web-based quality assurance platform used to improve contact center agent and team performance. Great for 50-5000+ agents. Per user or flat rate pricing. Extremely cost-effective for growing centers with as little as 50 agents.
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Teradata Database allows individuals to break down and distribute complex analytics workloads to improve performance. Key features include access control, data dictionary & workload management, programming languages support, data storage & analysis, reporting, fallback protection, and more.
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Starred builds recruitment feedback software for Talent Acquisition teams that want to deliver the best possible candidate experience. Our software integrates directly in your ATS and collects actionable feedback on autopilot.
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Arvia is a Live Video Shopping Solution that helps eCommerce companies drive engagement and sales. With Arvia Live Video Shopping, you can instantly connect to your online shoppers with video calls without leaving your website.
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ImageEngine is a website optimization software designed to help businesses detect visitors’ devices such as smartphones, tablets, or, PCs and optimize and deliver high-quality images via a content delivery network (CDN). It enables marketing teams to analyze search engine optimization (SEO) rankings for websites, manage sales conversion operations, and track web performance scores.
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EnjoyHQ is a cloud-based research repository platform designed to help organizations centralize and share UX research data with stakeholders & team members. Key features include user management, a collaborative workspace, app review translations, customer segmentation, and sentiment analysis.
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Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses.
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re:spondelligent is a cloud-based review management solution for monitoring, tracking, and responding to online reviews from across multiple platforms. Service-based businesses can utilize the platform to manage customer feedback and gain insights into the customer experience.
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Cauliflower is a customer feedback analysis tool that uses AI to provide actionable insights on customer feedback, for CX & product teams, marketeers and consultants.
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InnerTrends is a platform developed for marketers, salespeople, developers, and managers of startups and SMBs. It offers reports and recommendations for service providers to improve their onboarding, customer retention, and engagement metrics without relying on data scientists.
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