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Customer Experience Software - Page 10

322 software options

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Online Surveys

3.6
(10)

Instant customer feedback with online surveys and polls

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Use various colours and fonts to create customizable white labeled online surveys or polls to receive instant and valuable feedback from customers. Extra features include customizable greetings and closing pages, along with help in structuring and ordering questions.

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Smaply

4.2
(5)

Customer experience solution with customer profile sharing

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Smaply is a web-based journey mapping solution for businesses of all sizes that provides an insight into a customers experience while browsing the web that comes with features such as storyboard creations, data visualization, channel management, team collaboration, customer profiles, and more.

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Amity

3.9
(7)

The Most Powerful Customer Success Software.

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Amity is the world's most powerful Customer Success software. Amity, senses changes in customer health recommends the right actions and measures effectiveness.

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LoginRadius

3.6
(9)

Customer Identity and Access Management Platform

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Improve the UX for your customers by providing them with a registration system that’s fast, secure, and easy to use.

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Antlere

4.7
(3)

Multi-channel Net Promoter Score (NPS) survey software

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Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty

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CYS

4.7
(3)

Software for creating and processing surveys and audits

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CYS is a software solution for creating surveys and processing feedback into clear reports. There are standard questionnaires and various templates available, but it is also possible to start with a clean slate.

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Gnatta

4.7
(3)

Customer engagement tool for omnichannel communication

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Gnatta is a customer experience software designed to help businesses of all sizes manage customer communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on date or time.

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ThoughtBuzz

4.7
(3)

Social Media monitoring and analytics

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ThoughtBuzz is a social media monitoring and analytics software that measures the success of your social media campaigns and content audits. ThoughtBuzz lets you identify social media key influencers based on engagement and provides a full spectrum analysis.

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ClickTale

3.8
(6)

In-page web analytics

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ClickTale is a website analytics platform that helps to analyse the behaviour of your website visitors and mobile app users.

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StoryPulse

4.3
(4)

Closed loop customer assessment & response management tool

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StoryPulse is a customer engagement platform that provides businesses with tools to create customizable assessments and capture clients’ feedback using surveys. Sales professionals can create qualitative or quantitative assessments, add multiple questions in polls, and sort them in a specific order.

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SAP Customer Data Cloud

4.1
(4)

Creating Trusted Customer Relationships

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Gigya's Customer Identity Management Platform helps companies build better customer relationships by turning unknown site visitors into known, loyal and engaged customers.

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Client Heartbeat

3.7
(6)

Track customer satisfaction to know their contentment level.

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We provide companies with a tool to track customer satisfaction and see what customers really think about their service. Client Heartbeat uses personalized surveys to gather customer feedback, then pops it into an intuitive dashboard so you can measure changes customer satisfaction levels. The tool uses industry benchmarking data and past customer satisfaction scores to intelligently identify your unhappy customers and increase customer retention.

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Experiture

5.0
(2)

Cloud-based marketing platform

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Experiture is an online marketing platform that provides marketing automation and customer engagement solutions to small & mid-sized businesses

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InAppStory

5.0
(2)

Make a long story short via Stories in your app.

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Embedded Stories to your app or web that improve customer engagement and drives sales and loyalty.

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JumpSeat

5.0
(2)

LEARN SIMPLY. WORK CONFIDENTLY.

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LEARN SIMPLY. WORK CONFIDENTLY. Technology should always make life easier. With JumpSeat, you can learn seamlessly and work confidently without even getting out of your chair. In-flight training that provides real-time guidance on any web-based technology platform.

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Logicalware

5.0
(2)

Customer communication management

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Logicalware is a cloud-hosted customer service support for the management of inbound Email, Social media and live chat enquiries. MailManager ensures that customer enquiries are automatically distributed to, enabling them to respond efficiently, analyses customer service workflows and more.

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RingCentral Engage Digital

5.0
(2)

Unified management tool for customer service conversations

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RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees.

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SatisMeter

5.0
(2)

In-app feedback platform for collecting NPS data

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SatisMeter is an in-app feedback solution that collects NPS data based on distinc usage patterns from web and mobile apps, as well as email

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Survey Analytics

5.0
(2)

Enterprise customer research platform

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Survey Analytics helps companies listen. Our interconnected and scalable suite of powerful tools allow you to collect 360 feedback both internally and externally. We also offer great developer tools such as an API and SDK for full integration to meet the needs of your custom environment.

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Zoomph

5.0
(2)

Digital Intelligence Reimagined

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Helping sports teams, agencies and brands measure the value of their sponsorships, partnerships and understanding their audiences.

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AnyRoad

3.8
(5)

Web-based tour & activity management platform

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AnyGuide is a tour & activity management platform which enables businesses of all sizes to manage tour operator bookings, payments & invoicing processes

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Survey Galaxy

3.8
(5)

Create and deploy online surveys and questionnaires

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Survey Galaxy's online survey software allows you to create professional looking online surveys and questionnaires and deploy them via the Internet. It is fast, easy and low cost. No software to download, ideal for all types of surveys and questionnaires. Survey Galaxy is the survey tool that is suitable for all types of businesses, large and small, perfect for market research, customer feedback and employee satisfaction surveys.

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Woobox

3.4
(8)

Customer engagement app suite for social media promotions

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Innovative customer experience management.

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FuseDesk

4.0
(4)

Help Desk, Support Ticketing, and Messaging Platform

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FuseDesk is your Multi-Channel Customer Experience Platform empowering your team to meet your prospects and customers where they are from email to support tickets to live chat, FaceBook Messenger, SMS, and beyond. Win more raving fans with the only helpdesk you'll ever need - today.

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Inline Manual

4.3
(3)

Digital adoption platform facilitating customer engagement

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Inline Manual is a cloud-based digital adoption platform designed to help businesses improve customer engagement by creating engaging walkthroughs, tips or tutorials for users to complete tasks and gain specific results across enterprise applications.

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