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Customer Experience (CX) Software - Page 8

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Eber logo

Eber

(0)

Better Experience

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Eber is a loyalty marketing platform and all-in-one member solution for businesses to easily manage and grow their customer, loyalty, and revenue.

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Evam logo

Evam

(0)

Real-time customer journey orchestration platform

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Collects & processes billions of events in real-time to create unique customer journeys through automated marketing campaigns.

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Hom Suite logo

Hom Suite

(0)

Get the Job done with HOM.

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Get the Job done with HOM. HOM is an “all-in-one” platform that simplifies hotel operations and team communication, increases productivity and guest satisfaction.

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Pointel DCCM logo

Pointel DCCM

(0)

Deliver consistent CX even during dynamic conditions

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Pointel dynamic contact center manager (DCCM) is a web-based collaborative and straightforward tool for operators to safely change critical operational parameters such as routing, balancing call loads, agent queues, and skills and achieve service level agreements (SLAs).

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Qemotion logo

Qemotion

(0)

Emotional and semantic analysis software

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Qemotion is a cloud-based semantic and emotional analysis solution designed to help businesses evaluate the opinions of employees and customers via a unifed portal. The platform includes artificial intelligence technology, which lets organizations identify customer issues, track ratings and reviews, and take appropriate measures to ensure an optimized customer experience.

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ScientiaMobile logo

ScientiaMobile

(0)

Mobile device analytics and customer experience platform

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ScientiaMobile is designed to help businesses streamline mobile user experience, device analytics, and image optimization operations. The application offers a device detection solution, which enables professionals to correctly interpret user agents (UAs), avoid false positives, and track trends of ongoing device models.

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Surveyapp logo

Surveyapp

(0)

Software for creating and managing feedback and surveys

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Gather instant, actionable feedback from your customers or staff with Surveyapp’s user-friendly surveys, conducted in-person using a tablet, or a survey kiosk or over the web and by email.

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WaiterX logo

WaiterX

(0)

Dining in the palm of your hand!

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Waiter X is the best restaurant software out there. It allows diners to manage their entire dining experience through their cell phone. No more waiting for a waiter to take your order or bring you your food and check. With Waiter X, you're in control.

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Hootsuite logo

Hootsuite

4.4
(3.1K)

Social Media Management & Scheduling for SMBs and Enterprise

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Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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Userlike logo

Userlike

4.6
(635)

Live chat and customer messaging for businesses of all sizes

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Userlike is live chat software for website and mobile messaging support. Help your customers via a chat window on your site or your customers' favorite messaging app such as WhatsApp, Facebook and more.

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Hotjar logo

Hotjar

4.7
(428)

Behavior Analytics for any business selling online.

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Great customer experience requires daily focus. Use Hotjar Session Recordings to see how people interact with your website and identify pain points or blockers in the customer journey.

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Survio logo

Survio

4.5
(441)

Powerful features served with simplicity

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Modern and intuitive design, mobile-friendly interface, omni-channel operation, powerful analytics or seamless integration. That’s what makes Survio a must-have solution customizable to any business, industry or professional background.

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Grade.us logo

Grade.us

4.8
(239)

White-labeled review marketing platform for agencies & SEOs

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Grade.us is the review management software that helps marketers, agencies, SEOs and enterprises get great reviews on the important review sites with email and text drip campaigns. It monitors reviews across websites, and amplify the best reviews on website and social media channels.

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Yotpo logo

Yotpo

4.6
(305)

Yotpo, the leading eCommerce marketing platform.

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Take the guesswork out of customer experience: See exactly what your customers think about your products and get instant feedback on new releases.

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Influitive logo

Influitive

4.7
(229)

Customer-Powered Growth

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The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees to shorten sales cycles, amplify marketing, increase retention and drive product innovation.

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KnowledgeOwl logo

KnowledgeOwl

4.7
(208)

Knowledge base and documentation software

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KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. Users can create online portals, manuals, and help sites for customers and employees.

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Drift logo

Drift

4.5
(162)

Live chat & in-app messaging for sales & marketing

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Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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Crewhu logo

Crewhu

4.9
(93)

Web-based employee engagement and customer satisfaction tool

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Crewhu is a web-based recognition and gamification platform designed to help businesses across various industry verticals collect customer satisfaction feedback, gamify performance metrics, and recognize employees based on their performance. It lets organizations reward employees using automated badges for a variety of occasions including birthdays and company anniversaries.

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CheckMarket logo

CheckMarket

4.5
(147)

Cloud-based enterprise survey software solution

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Cloud-based enterprise survey software solution. Users in more than 150 countries use CheckMarket to conduct beautiful surveys, get insights and act on the results.

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Contentsquare logo

Contentsquare

4.8
(85)

#1 Digital Experience Analytics Leader for Enterprise Brands

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Contentsquare is the #1 cloud-based digital experience analytics platform designed to help businesses visualize and evaluate the customer journey and behavior on their website, mobile experience or app.

Discover features like Session Replays, Customer Journey Mapping, Heatmaps, AI Alerts & more.

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Kenect logo

Kenect

4.8
(80)

Cloud-based reputation management software

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Kenect is a cloud-based reputation management software, which helps businesses engage with customers, generate online reviews, and capture payments through text messages. It enables employees to send text messages to customers via an inbox and route them to teams across various locations or departments.

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SAP Customer Experience logo

SAP Customer Experience

4.2
(208)

Enterprise CRM software

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SAP CRM On-Demand is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.

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Reputation logo

Reputation

4.3
(156)

Reputation management solution for multi-location businesses

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Reputation.com is a reputation management solution, which helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

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Salesforce Essentials logo

Salesforce Essentials

4.3
(153)

CRM for small business

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Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines, support requests, and more

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AiTrillion logo

AiTrillion

4.9
(61)

All-in-one Marketing Automation Platform

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AiTrillion is a SaaS-based Artificial Intelligence enabled, all-in-one marketing platform for eCommerce sellers.

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