Customer Experience Software

Best Comparison List of Vendor Applications & Tools
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237 apps

Perkville  

6
Rewards & loyalty program app
Perkville is a customer rewards and loyalty software that helps to create and manage loyalty programs, customer referral programs, social campaigns and promotions. The app lets you create custom rewards programs, offering rewards for social media promotion and referrals. Read more about Perkville You can track all your customers' loyalty programs with daily reports, while your customers can check their point balance online. Perkville integrates with your point of sale system for smoother customer management.
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Rewards & loyalty program app
Perkville is a customer rewards and loyalty software that helps to create and manage loyalty programs, customer referral programs, social campaigns and promotions. The app lets you create custom rewards programs, offering rewards for social media promotion and referrals. Read more about Perkville You can track all your customers' loyalty programs with daily reports, while your customers can check their point balance online. Perkville integrates with your point of sale system for smoother customer management.
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ClickTale  

4
In-page web analytics
ClickTale is a website analytics platform that helps to analyse the behaviour of your website visitors and mobile app users. Read more about ClickTale
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In-page web analytics
ClickTale is a website analytics platform that helps to analyse the behaviour of your website visitors and mobile app users. Read more about ClickTale
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Smaply  

4
Customer experience solution with customer profile sharing
Smaply is a web-based journey mapping solution for businesses of all sizes that provides an insight into a customers experience while browsing the web that comes with features such as storyboard creations, data visualization, channel management, team collaboration, customer profiles, and more. Read more about Smaply
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Customer experience solution with customer profile sharing
Smaply is a web-based journey mapping solution for businesses of all sizes that provides an insight into a customers experience while browsing the web that comes with features such as storyboard creations, data visualization, channel management, team collaboration, customer profiles, and more. Read more about Smaply
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Collect Loyalty  

2
Powerful in-store and online loyalty and referral program
Create your own Loyalty and Referral Program with built-in customer emails and Apple Passbook and smartly integrated with leading point-of-sale and eCommerce software. Try Collect Loyalty for free.  Read more about Collect Loyalty
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Powerful in-store and online loyalty and referral program
Create your own Loyalty and Referral Program with built-in customer emails and Apple Passbook and smartly integrated with leading point-of-sale and eCommerce software. Try Collect Loyalty for free.  Read more about Collect Loyalty
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Experiture  

2
Cloud-based marketing platform
Experiture is an online marketing platform that provides marketing automation and customer engagement solutions to small & mid-sized businesses. Read more about Experiture
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Cloud-based marketing platform
Experiture is an online marketing platform that provides marketing automation and customer engagement solutions to small & mid-sized businesses. Read more about Experiture
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JumpSeat  

2
LEARN SIMPLY. WORK CONFIDENTLY.
LEARN SIMPLY. WORK CONFIDENTLY. Technology should always make life easier. With JumpSeat, you can learn seamlessly and work confidently without even getting out of your chair. In-flight training that provides real-time guidance on any web-based technology platform. Read more about JumpSeat
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LEARN SIMPLY. WORK CONFIDENTLY.
LEARN SIMPLY. WORK CONFIDENTLY. Technology should always make life easier. With JumpSeat, you can learn seamlessly and work confidently without even getting out of your chair. In-flight training that provides real-time guidance on any web-based technology platform. Read more about JumpSeat
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Logicalware  

2
Customer communication management
Logicalware is the UK-based software developer of a cloud-hosted customer service support solution for the efficient management of inbound Email, Social media and live Chat enquiries. MailManager is easy to set up and ensures that your customers’ enquiries are automatically distributed to the right people, enabling them to respond quickly, consi… Read more about Logicalwarestently and efficiently. In depth administration capabilities also enable you to effectively manage, track and report on all areas of your customer service. MailManager is used across a wide variety of industries, including Call Centres, E-commerce & Online Retailers and Insurance Companies and clients include Ryanair, Maplin, GoSkippy, Dobbies, WWF (UK) and Spark Energy. Through consultation and close collaboration, we tailor our solutions to fit our clients’ needs. We analyse and map your customer service workflows to optimise MailManager for your business and determine the level of systems integration and customisation required.
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Customer communication management
Logicalware is the UK-based software developer of a cloud-hosted customer service support solution for the efficient management of inbound Email, Social media and live Chat enquiries. MailManager is easy to set up and ensures that your customers’ enquiries are automatically distributed to the right people, enabling them to respond quickly, consi… Read more about Logicalwarestently and efficiently. In depth administration capabilities also enable you to effectively manage, track and report on all areas of your customer service. MailManager is used across a wide variety of industries, including Call Centres, E-commerce & Online Retailers and Insurance Companies and clients include Ryanair, Maplin, GoSkippy, Dobbies, WWF (UK) and Spark Energy. Through consultation and close collaboration, we tailor our solutions to fit our clients’ needs. We analyse and map your customer service workflows to optimise MailManager for your business and determine the level of systems integration and customisation required.
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Survey Analytics  

2
Enterprise customer research platform
Survey Analytics helps companies listen. Our interconnected and scalable suite of powerful tools allow you to collect 360 feedback both internally and externally. We also offer great developer tools such as an API and SDK for full integration to meet the needs of your custom environment. Read more about Survey Analytics
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Enterprise customer research platform
Survey Analytics helps companies listen. Our interconnected and scalable suite of powerful tools allow you to collect 360 feedback both internally and externally. We also offer great developer tools such as an API and SDK for full integration to meet the needs of your custom environment. Read more about Survey Analytics
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Zoomph  

2
Digital Intelligence Reimagined
Helping sports teams, agencies and brands measure the value of their sponsorships, partnerships and understanding their audiences. Read more about Zoomph
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Digital Intelligence Reimagined
Helping sports teams, agencies and brands measure the value of their sponsorships, partnerships and understanding their audiences. Read more about Zoomph
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twik  

2
Real-time business intelligence and website optimization
twik improves any website's customer experience and user experience (CX, UX, C+UX) by identifying any visitor's interests, psychographics and demographics in realtime and anonymously resulting in delivering tailor made messaging, content and creatives whilst maintaining brand attribution. Read more about twik
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Real-time business intelligence and website optimization
twik improves any website's customer experience and user experience (CX, UX, C+UX) by identifying any visitor's interests, psychographics and demographics in realtime and anonymously resulting in delivering tailor made messaging, content and creatives whilst maintaining brand attribution. Read more about twik
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AnyGuide  

5
Web-based tour & activity management platform
AnyGuide is a tour & activity management platform which enables businesses of all sizes to manage tour operator bookings, payments & invoicing processes. Read more about AnyGuide
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Web-based tour & activity management platform
AnyGuide is a tour & activity management platform which enables businesses of all sizes to manage tour operator bookings, payments & invoicing processes. Read more about AnyGuide
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FuseDesk  

4
Help Desk, Support Ticketing, and Messaging Platform
FuseDesk is your Multi-Channel Customer Experience Platform empowering your team to meet your prospects and customers where they are from email to support tickets to live chat, FaceBook Messenger, SMS, and beyond. Win more raving fans with the only helpdesk you'll ever need - today. Read more about FuseDesk
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Help Desk, Support Ticketing, and Messaging Platform
FuseDesk is your Multi-Channel Customer Experience Platform empowering your team to meet your prospects and customers where they are from email to support tickets to live chat, FaceBook Messenger, SMS, and beyond. Win more raving fans with the only helpdesk you'll ever need - today. Read more about FuseDesk
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Survey Galaxy  

4
Create and deploy online surveys and questionnaires
Survey Galaxy's online survey software allows you to create professional looking online surveys and questionnaires and deploy them via the Internet. It is fast, easy and low cost. No software to download, ideal for all types of surveys and questionnaires. Read more about Survey Galaxy Survey Galaxy is the survey tool that is suitable for all types of businesses, large and small, perfect for market research, customer feedback and employee satisfaction surveys.
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Create and deploy online surveys and questionnaires
Survey Galaxy's online survey software allows you to create professional looking online surveys and questionnaires and deploy them via the Internet. It is fast, easy and low cost. No software to download, ideal for all types of surveys and questionnaires. Read more about Survey Galaxy Survey Galaxy is the survey tool that is suitable for all types of businesses, large and small, perfect for market research, customer feedback and employee satisfaction surveys.
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Moxie Concierge  

8
Connect Employees, Collaborate, and Share Knowledge
Concierge, Moxie's secure enterprise social software, connects employees, customers and trusted partners to share knowledge and accelerate innovation in the workplace. Read more about Moxie Concierge
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Connect Employees, Collaborate, and Share Knowledge
Concierge, Moxie's secure enterprise social software, connects employees, customers and trusted partners to share knowledge and accelerate innovation in the workplace. Read more about Moxie Concierge
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Usabilla  

3
User feedback solutions for websites, emails & apps
Usabilla is a user feedback solution for collecting qualitative and quantatitive user feedback across digital channels including websites, apps and emails. Read more about Usabilla
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User feedback solutions for websites, emails & apps
Usabilla is a user feedback solution for collecting qualitative and quantatitive user feedback across digital channels including websites, apps and emails. Read more about Usabilla
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OneAll  

2
Social login, single sign-on & social sharing
OneAll is a social login, single sign-on and social network sharing software to integrate social media experiences and data to your site. OneAll works with over 30 social networking sites to offer one click login and/or registration, eliminating forgotten usernames and passwords and gathering demographic information from social sites. Read more about OneAll OneAll also lets users link their social profiles with your site and enables social sharing through comments, reviews and more. The app also offers social insights to better understand user engagement and trends.
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Social login, single sign-on & social sharing
OneAll is a social login, single sign-on and social network sharing software to integrate social media experiences and data to your site. OneAll works with over 30 social networking sites to offer one click login and/or registration, eliminating forgotten usernames and passwords and gathering demographic information from social sites. Read more about OneAll OneAll also lets users link their social profiles with your site and enables social sharing through comments, reviews and more. The app also offers social insights to better understand user engagement and trends.
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iperceptions  

2
A global leader in Voice of the Customer (VoC) solutions
iPerceptions is a leading digital customer research company that extends the value of Voice of the Customer beyond measuring the past, to recognizing visitors’ intentions in real-time for personalized experiences. With over 100M voice of customer datapoints collected every year across 1,200 brands and in 35 languages in over 80 countries, iPerceptio… Read more about iperceptionsns is the trusted research solution of customer centric organizations.
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A global leader in Voice of the Customer (VoC) solutions
iPerceptions is a leading digital customer research company that extends the value of Voice of the Customer beyond measuring the past, to recognizing visitors’ intentions in real-time for personalized experiences. With over 100M voice of customer datapoints collected every year across 1,200 brands and in 35 languages in over 80 countries, iPerceptio… Read more about iperceptionsns is the trusted research solution of customer centric organizations.
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Woobox  

5
Customer engagement app suite for social media promotions
Innovative customer experience management. Read more about Woobox
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Gigya  

3
Creating Trusted Customer Relationships
Gigya's Customer Identity Management Platform helps companies build better customer relationships by turning unknown site visitors into known, loyal and engaged customers.  Read more about Gigya
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Creating Trusted Customer Relationships
Gigya's Customer Identity Management Platform helps companies build better customer relationships by turning unknown site visitors into known, loyal and engaged customers.  Read more about Gigya
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Inline Manual  

2
Digital adoption platform facilitating customer engagement
Inline Manual is a cloud-based digital adoption platform designed to help businesses improve customer engagement by creating engaging walkthroughs, tips or tutorials for users to complete tasks and gain specific results across enterprise applications. Read more about Inline Manual
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Digital adoption platform facilitating customer engagement
Inline Manual is a cloud-based digital adoption platform designed to help businesses improve customer engagement by creating engaging walkthroughs, tips or tutorials for users to complete tasks and gain specific results across enterprise applications. Read more about Inline Manual
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MaritzCX  

2
Customer experience management with data collection & reports
MaritzCX offers a customer experience management platform with surveys, case management, dashboards, reporting, text analytics – with market research services. Read more about MaritzCX
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Customer experience management with data collection & reports
MaritzCX offers a customer experience management platform with surveys, case management, dashboards, reporting, text analytics – with market research services. Read more about MaritzCX
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Decibel  

1
The tool you need to deliver remarkable customer experiences
There's a whole world of user behavior out there. Discover it for yourself. It's time to step into your customers' shoes. Our technology empowers optimization. Read more about Decibel
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The tool you need to deliver remarkable customer experiences
There's a whole world of user behavior out there. Discover it for yourself. It's time to step into your customers' shoes. Our technology empowers optimization. Read more about Decibel
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InviteManager  

1
Customer entertainment planning & automation
InviteManager is a customer entertainment automation solution that enables companies of all sizes to plan and manage corporate events, whilst staying compliant. Read more about InviteManager
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Customer entertainment planning & automation
InviteManager is a customer entertainment automation solution that enables companies of all sizes to plan and manage corporate events, whilst staying compliant. Read more about InviteManager
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Panviva  

1
Knowledge management solution for businesses
Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control. Read more about Panviva
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Knowledge management solution for businesses
Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control. Read more about Panviva
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Preferrd  

1
Professional reviews management with full Google integration
Preferrd is a reviews management platform providing cloud-based reviews management software for professional services. With full Google review integration companies use Preferrd to build trust and increase sales by collecting, managing and showcasing reviews. Read more about Preferrd
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Professional reviews management with full Google integration
Preferrd is a reviews management platform providing cloud-based reviews management software for professional services. With full Google review integration companies use Preferrd to build trust and increase sales by collecting, managing and showcasing reviews. Read more about Preferrd
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