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Customer Experience

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The Alchemer Platform is the ideal solution for teams, departments, or for an entire organization looking to close the feedback loop with their customers and employees.

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Uberall helps multi-location businesses show up and stand out when nearby customers search for products or services. Winner of the 2023 MarTech Breakthrough Awards as Best Customer Experience Software, Uberall will help you create seamless experiences that span online and offline channels.

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Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.

Read more about Creatio CRM

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Unlimited surveys, free account, & easy-to-use to gather feedback for product development, UI/UX optimization, marketing, and more. 100+ million insights collected.

Read more about Qualaroo

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Whatfix augments your customer experience with personalised onboarding & help and lets you optimise all your interactions with users for maximum effectiveness

Read more about Whatfix

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SimpleCRM enhances customer experience through multi-channel communication, AI insights, and personalized interactions. It streamlines workflows, ensures SLA compliance, offers a Customer360 view, and uses analytics to boost satisfaction

Read more about SimpleWorks

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

Read more about Sprinklr

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Jahia helps businesses manage website and application development projects by creating digital frameworks for delivering a personalized customer journey. The content management system lets users create, edit, review, and publish structured and unstructured content and manage web pages, SEO & more.

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Reputation is a reputation management solution, that helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

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Customer Thermometer is the 1-click CSAT measurement tool with award-winning support, seamless platform integration and powerful reporting. We drive real-time feedback for NPS, CSAT and other metrics that boost customer experience. Installation is easy and takes just minutes. Trial us for free!

Read more about Customer Thermometer

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Cemantica is a powerful modular platform for users to manage customer experience (CX) programs, build customer journey maps, and integrate voice of the customer (VoC data) all in one

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Improve the UX for your customers by providing them with a registration system that’s fast, secure, and easy to use.

Read more about LoginRadius

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Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

Read more about Platform One

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Data finds purpose with Squirro, the first enterprise-ready generative AI for search, insights, and automation. Trusted by central banks and over 30 industry leaders. Squirro develops top-notch Retrieval Augmented Generation and Semantic Search technology with an unlimited universe of connectors.

Read more about Squirro

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

Read more about Eloquant

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Improve your customers’ experience by minimizing wait time and always keeping visitors informed about the queuing situation via screens, Mobile Tickets, or Messaging Service. Gather data to get Business Intelligence insights.

Read more about Qmatic

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Antavo helps business design the loyalty program of thei dreams. The scalable, pure-play loyalty technology is easy to integrate, thanks to the robust APIs.

Read more about Antavo

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Opportunity® CRM by Digital4Change® is a platform with integrated business intelligence that helps businesses manage internal processes by encouraging interaction between people or departments.

Read more about Opportunity CRM

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Zuar Portal offers a fast and scalable solution for creating customized analytics hubs, while providing secure and global access to the data required by executives, employees, vendors, customers, and other stakeholders.

Read more about Zuar Portal

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Teradata Database allows individuals to break down and distribute complex analytics workloads to improve performance. Key features include access control, data dictionary & workload management, programming languages support, data storage & analysis, reporting, fallback protection, and more.

Read more about Vantage

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Create experiences customers love with AI-powered surveys & analytics. Quickly gather and analyze feedback using NPS®, CSAT, and VoC programs to identify opportunities for improvement. Integrate insights with 200+ business tools like Salesforce and Tableau, empowering teams to take action.

Read more about SurveyMonkey

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Full-featured customer service software for phone, email, chat & messaging apps that runs in your browser. Designed for customer-facing teams, Dixa helps brands deliver omnichannel customer experiences through smart routing, a built-in CRM, integrations & more. Take your CX to the next level today!

Read more about Dixa

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InMoment is a modern Customer Experience (CX) solution that combines data, technology, and human expertise.

InMoment's data scientist- and PhD-led Strategic Insights team goes beyond technology to help companies recognize and prove the power and value of experience initiatives.

Read more about InMoment

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Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors.

Read more about Sagicc

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re:spondelligent is an AI-powered review management platform built for multi-location restaurants and hotels. It centralizes reputation management across 100+ review platforms in 135+ languages from a single dashboard.

Read more about re:spondelligent

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Related categories

Contact Management

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