SemanticForce - 2025 Pricing, Features, Reviews & Alternatives

SemanticForce is a media intelligence and customer service platform equipping users with deep semantic and visual analysis. It enables businesses to perform deep listening, advanced analytics and offers them a helpdesk platform. The tool provides a 360 market view that covers news, social media, reviews, pricing, ads, and threats intelligence within one ecosystem.

SemanticForce can be used by marketing and communication professionals and customer support teams. The platform empowers businesses with cross-media coverage, multi-lingual sentiment and analytics, advanced segmentation, proprietary BI, and reporting tools. It helps businesses achieve comprehensive coverage of review platforms and insights about products and locations. The reporting platform features proprietary visualization components and a built-in insights layer. The helpdesk allows organizations to identify messages requiring immediate reaction. It combines multiple channels including social networks, messengers, app stores, review sites, and forums within a single window. Teams can reply to inquiries and engage with customers and scale performance with AI. It enables customers to track millions of conversations, interpret customer data, identify opportunities and optimize strategies. Users can analyze news and social media publications to identify trends and raise topics that are important for the audience. The tool provides real-time access to the latest news from various sources.

SemanticForce enables businesses to gain insights into pricing and availability across thousands of e-commerce sites. Teams can analyze competitive products using a comparative view to examine products with similar characteristics. The tool identifies malicious domains, bots, trolls, and disinformation. Organizations can prevent brand and profile impersonation and other social media threats. Enterprises can track ads across competitors and retailers. It offers advanced categorization and detects sentiment at the brand and aspect levels. The tool detects visual mentions: logos, objects, and scenes. Its ProfileForce technology provides advanced audience intelligence. Businesses can discover the interests, behaviors, and patterns of their audience.