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Customer Loyalty Software with Customer History

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Comarch Loyalty Marketing Platform logo
4.5
6

Powering hundreds of loyalty programs worldwide.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    4.2
    Features
    4.2
    Customer support
    4.5
Pros and Cons from Comarch Loyalty Marketing Platform users   
No pros & cons found
Kangaroo logo
4.7
93

An all-in-one Loyalty and Marketing Platform for businesses.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Kangaroo users   
avatar
avatar
+15
We have had a great experience so far. I would like to express my sincere appreciation to Ms. Hala Zeidan and the support team for guiding us throughout the entire process.
Complaints to the company was the layout on the administrator's website.
Our customers love the rewards, personalized offers, and tiered benefits, which boost their loyalty. Early access to promotions and straightforward redemption enhance their experience.
One feature that does not work well for us is the app. Admittedly this is due to our unique use case.
We are part of the top 5 users of Kangaroo Rewards in the franchise that I am in and it's been a great experience so far.
Missing some features that another product had. Need to be able to let people know when they have a discount.
All clients that use it are addicted to it and love the rewards that come with it. It is a client way to show appreciation to all our loyal costumers.
We face some problems in the updated. Requires a lot of human interference.
Nice simple product to use. Nice to be able to provide customers with rewards.
The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.
The backend is intuitive and simple to use, and a helpful tool for any business looking to implement any customer loyalty program.
My main positive feedback is that it's great Loyalty program.
I have had a lot of benefits while using it because it's easy to use and share with others.
I appreciate that the Kangaroo Rewards program integrates with Lightspeed POS and Shopify eCommerce platforms. Also, it connects to Klaviyo for email marketing.
Throughout the process of setting up a customer loyalty mobile app, Kangaroo has been a tremendous partner in offering turnkey solutions and customer service throughout the entire project.
The software is highly customisable, and the team are proactive in reaching out to make sure you are getting the most from your ongoing investment.
For the most part they have been very responsive and it has worked for my needs.
Customer engagement is high with this program. The customer support team is very helpful and easy to contact with quick response times and resolutions.
We have had a great experience so far. I would like to express my sincere appreciation to Ms. Hala Zeidan and the support team for guiding us throughout the entire process.
Complaints to the company was the layout on the administrator's website.
Our customers love the rewards, personalized offers, and tiered benefits, which boost their loyalty. Early access to promotions and straightforward redemption enhance their experience.
One feature that does not work well for us is the app. Admittedly this is due to our unique use case.
We are part of the top 5 users of Kangaroo Rewards in the franchise that I am in and it's been a great experience so far.
Missing some features that another product had. Need to be able to let people know when they have a discount.
All clients that use it are addicted to it and love the rewards that come with it. It is a client way to show appreciation to all our loyal costumers.
We face some problems in the updated. Requires a lot of human interference.
Nice simple product to use. Nice to be able to provide customers with rewards.
The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.
The backend is intuitive and simple to use, and a helpful tool for any business looking to implement any customer loyalty program.
My main positive feedback is that it's great Loyalty program.
I have had a lot of benefits while using it because it's easy to use and share with others.
I appreciate that the Kangaroo Rewards program integrates with Lightspeed POS and Shopify eCommerce platforms. Also, it connects to Klaviyo for email marketing.
Throughout the process of setting up a customer loyalty mobile app, Kangaroo has been a tremendous partner in offering turnkey solutions and customer service throughout the entire project.
The software is highly customisable, and the team are proactive in reaching out to make sure you are getting the most from your ongoing investment.
For the most part they have been very responsive and it has worked for my needs.
Customer engagement is high with this program. The customer support team is very helpful and easy to contact with quick response times and resolutions.
We have had a great experience so far. I would like to express my sincere appreciation to Ms. Hala Zeidan and the support team for guiding us throughout the entire process.
Complaints to the company was the layout on the administrator's website.
Our customers love the rewards, personalized offers, and tiered benefits, which boost their loyalty. Early access to promotions and straightforward redemption enhance their experience.
One feature that does not work well for us is the app. Admittedly this is due to our unique use case.
We are part of the top 5 users of Kangaroo Rewards in the franchise that I am in and it's been a great experience so far.
Missing some features that another product had. Need to be able to let people know when they have a discount.
All clients that use it are addicted to it and love the rewards that come with it. It is a client way to show appreciation to all our loyal costumers.
We face some problems in the updated. Requires a lot of human interference.
Nice simple product to use. Nice to be able to provide customers with rewards.
The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.
The backend is intuitive and simple to use, and a helpful tool for any business looking to implement any customer loyalty program.
My main positive feedback is that it's great Loyalty program.
I have had a lot of benefits while using it because it's easy to use and share with others.
I appreciate that the Kangaroo Rewards program integrates with Lightspeed POS and Shopify eCommerce platforms. Also, it connects to Klaviyo for email marketing.
Throughout the process of setting up a customer loyalty mobile app, Kangaroo has been a tremendous partner in offering turnkey solutions and customer service throughout the entire project.
The software is highly customisable, and the team are proactive in reaching out to make sure you are getting the most from your ongoing investment.
For the most part they have been very responsive and it has worked for my needs.
Customer engagement is high with this program. The customer support team is very helpful and easy to contact with quick response times and resolutions.
Customer Frontlines logo
4.7
247

Customer experience management (CXM) platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.4
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Customer Frontlines users   
avatar
avatar
avatar
+15
Our experience has been great. They were great to work with during our implementation and are always willing to work with us on a project or if we have questions.
Inability to drag and drop items in multiple choice formatted questions. Restrictions on piping in text from certain question types, e.g. drill down.
Very positive, and from what I have personally seen, the best in the market (although you must pay for access the best solution!).
The problem: what they called "flexible" and "adaptable" really meant that I had to build everything on my own dashboard ... and these aren't exactly intuitive platforms for the non-expert.
Simple to quickly get the hang of and with excellent functionality ensures business users (and everyone else for that matter) that they have access to a great product enabling survey feedback.
Some of the features with text IQ is a little confusing.
Not only does Qualtrics have basically every feature you could want, it makes sure you are publishing surveys that are accessible for screen readers. Customer support is fantastic, as well.
There have been occasions where I'm forced to log in again because it timed out, but I was in the middle of using it.
They have a lot of suggestions on best practices to make the surveys most effective. They have several features and partners that you can add on once you start moving beyond the basics.
Integration with other platform by creating the embedded variable give you a lot of flexibility. And the best part is the customer support - very responsive with the optimized answers to your queries.
Features like StatsiQ are awesome for being able to read the responses in bulk without a statistical background.
The product is very easy to use. I like that the format is clean cut and clear with not a lot of information to sort through.
I take a lot of online surveys and Qualtrics seems to be one of the best in terms of functionality and ease of use. I've never encountered an issue with this tool.
Infinite survey question options, great online support, strong user community, very low learning curve.
Our organization enjoys the amount of visual data this software provides for us. We are easily able to deploy data gathering tools, like surveys, and get a quick real time overall view of the data.
I mostly like how quickly we were able to get surveys created and running. We were able to integrate our solution with Salesforce.
The feature set is reasonable for the price point, and analytics go far beyond cheaper or free tools such as Google forms.
Basic data visualization is good for keeping track of the descriptives. Customer support comes at a price though works well if your firm is inclined to make Qualtrics use efficient.
Our experience has been great. They were great to work with during our implementation and are always willing to work with us on a project or if we have questions.
Inability to drag and drop items in multiple choice formatted questions. Restrictions on piping in text from certain question types, e.g. drill down.
Very positive, and from what I have personally seen, the best in the market (although you must pay for access the best solution!).
The problem: what they called "flexible" and "adaptable" really meant that I had to build everything on my own dashboard ... and these aren't exactly intuitive platforms for the non-expert.
Simple to quickly get the hang of and with excellent functionality ensures business users (and everyone else for that matter) that they have access to a great product enabling survey feedback.
Some of the features with text IQ is a little confusing.
Not only does Qualtrics have basically every feature you could want, it makes sure you are publishing surveys that are accessible for screen readers. Customer support is fantastic, as well.
There have been occasions where I'm forced to log in again because it timed out, but I was in the middle of using it.
They have a lot of suggestions on best practices to make the surveys most effective. They have several features and partners that you can add on once you start moving beyond the basics.
Integration with other platform by creating the embedded variable give you a lot of flexibility. And the best part is the customer support - very responsive with the optimized answers to your queries.
Features like StatsiQ are awesome for being able to read the responses in bulk without a statistical background.
The product is very easy to use. I like that the format is clean cut and clear with not a lot of information to sort through.
I take a lot of online surveys and Qualtrics seems to be one of the best in terms of functionality and ease of use. I've never encountered an issue with this tool.
Infinite survey question options, great online support, strong user community, very low learning curve.
Our organization enjoys the amount of visual data this software provides for us. We are easily able to deploy data gathering tools, like surveys, and get a quick real time overall view of the data.
I mostly like how quickly we were able to get surveys created and running. We were able to integrate our solution with Salesforce.
The feature set is reasonable for the price point, and analytics go far beyond cheaper or free tools such as Google forms.
Basic data visualization is good for keeping track of the descriptives. Customer support comes at a price though works well if your firm is inclined to make Qualtrics use efficient.
Our experience has been great. They were great to work with during our implementation and are always willing to work with us on a project or if we have questions.
Inability to drag and drop items in multiple choice formatted questions. Restrictions on piping in text from certain question types, e.g. drill down.
Very positive, and from what I have personally seen, the best in the market (although you must pay for access the best solution!).
The problem: what they called "flexible" and "adaptable" really meant that I had to build everything on my own dashboard ... and these aren't exactly intuitive platforms for the non-expert.
Simple to quickly get the hang of and with excellent functionality ensures business users (and everyone else for that matter) that they have access to a great product enabling survey feedback.
Some of the features with text IQ is a little confusing.
Not only does Qualtrics have basically every feature you could want, it makes sure you are publishing surveys that are accessible for screen readers. Customer support is fantastic, as well.
There have been occasions where I'm forced to log in again because it timed out, but I was in the middle of using it.
They have a lot of suggestions on best practices to make the surveys most effective. They have several features and partners that you can add on once you start moving beyond the basics.
Integration with other platform by creating the embedded variable give you a lot of flexibility. And the best part is the customer support - very responsive with the optimized answers to your queries.
Features like StatsiQ are awesome for being able to read the responses in bulk without a statistical background.
The product is very easy to use. I like that the format is clean cut and clear with not a lot of information to sort through.
I take a lot of online surveys and Qualtrics seems to be one of the best in terms of functionality and ease of use. I've never encountered an issue with this tool.
Infinite survey question options, great online support, strong user community, very low learning curve.
Our organization enjoys the amount of visual data this software provides for us. We are easily able to deploy data gathering tools, like surveys, and get a quick real time overall view of the data.
I mostly like how quickly we were able to get surveys created and running. We were able to integrate our solution with Salesforce.
The feature set is reasonable for the price point, and analytics go far beyond cheaper or free tools such as Google forms.
Basic data visualization is good for keeping track of the descriptives. Customer support comes at a price though works well if your firm is inclined to make Qualtrics use efficient.
White Label Loyalty logo
4.7
10

Simple solution for complex needs

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.8
Pros and Cons from White Label Loyalty users   
avatar
+9
The pilot was a great experience as WLL proved to be very reliable, responsive, proactive, timely, easy to work with.
A few features are missing on the multi-tannet management side. But ELL are working on it.
Great software with all the right features and benefits for users. Easy to use with great aesthetics.
The AI learning aspects are a little hit and miss and sometimes quite a bit of manual intervention is required.
The relationship is really good and they are flexible to our needs. The way their technology integrates is great, which makes our life easy.
The overall experience has been good with a good working relationship.
Great hub of content and information to build a good knowledge base.
We highly recommend WLL and are honored to be working with such a professional team.
We were able to implement a Reward system for Members of the Society. The solution has landed well, and our members find it easy to use.
WLL was able to understand and bring out our vision, which gave us confidence they were the right partner.
From an admin perspective - it is also helpful and uncluttered.
Easy of use, clarity, simple integration, API first.
The pilot was a great experience as WLL proved to be very reliable, responsive, proactive, timely, easy to work with.
A few features are missing on the multi-tannet management side. But ELL are working on it.
Great software with all the right features and benefits for users. Easy to use with great aesthetics.
The AI learning aspects are a little hit and miss and sometimes quite a bit of manual intervention is required.
The relationship is really good and they are flexible to our needs. The way their technology integrates is great, which makes our life easy.
The overall experience has been good with a good working relationship.
Great hub of content and information to build a good knowledge base.
We highly recommend WLL and are honored to be working with such a professional team.
We were able to implement a Reward system for Members of the Society. The solution has landed well, and our members find it easy to use.
WLL was able to understand and bring out our vision, which gave us confidence they were the right partner.
From an admin perspective - it is also helpful and uncluttered.
Easy of use, clarity, simple integration, API first.
The pilot was a great experience as WLL proved to be very reliable, responsive, proactive, timely, easy to work with.
A few features are missing on the multi-tannet management side. But ELL are working on it.
Great software with all the right features and benefits for users. Easy to use with great aesthetics.
The AI learning aspects are a little hit and miss and sometimes quite a bit of manual intervention is required.
The relationship is really good and they are flexible to our needs. The way their technology integrates is great, which makes our life easy.
The overall experience has been good with a good working relationship.
Great hub of content and information to build a good knowledge base.
We highly recommend WLL and are honored to be working with such a professional team.
We were able to implement a Reward system for Members of the Society. The solution has landed well, and our members find it easy to use.
WLL was able to understand and bring out our vision, which gave us confidence they were the right partner.
From an admin perspective - it is also helpful and uncluttered.
Easy of use, clarity, simple integration, API first.
Giftbit logo
4.6
44

Simple, powerful digital rewards and incentives software.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.2
    Customer support
    4.6
Pros and Cons from Giftbit users   
avatar
avatar
avatar
+15
Giftbit offers various gift cards to choose from and also offers the sending of gift cards in bulk. They also offer Visa Gift card for just additional 2.95$, which is most loved by our users.
This company is a complete scam and their customer service is useless.
Our referral sources love it and always say how cool it is they get to select so many great options. ALSO I am able to track and see who has not used a gift card and easily resend to them.
Too bad that you can't choose your own amounts for certain vendors, only fixed.
It makes sending birthday, anniversary, thank you gifts and recognition awards so easy and I can't express how much I appreciate that.
Overall I had a terrible experience and would not recommend using them.
I love the simplicity of the platform and how easy it is to send our clients gift cards. I also like the reporting feature.
The template build feature stinks. At times I just want to send something quick and it takes longer than it should.
Overall great - ease of use and efficiency were amazing with the automations and templates.
With only a few clicks, you can send a gift to a large group of people. It's been a life-saver, especially in this COVID/remote world.
Love that you can save templates to use quickly but you can also create new templates just as easily. They have an extensive list of gift cards that satisfy anyone's preferences.
This streamlined option for sending large quantities of gift cards is worth the hiccups along the way due to some great features and exceptional customer service.
Loved the Zapier integration with our survey system. Super easy to customize.
They were super fast, helpful and resolved everything for me, free of charge, even when I made some mistakes that probably cost them some money.
It was easy to use and send out gift cards for our focus group participants. Helpful to track the acceptance rate.
Easy to use and navigate. Superb customer service.
It user friendly format, functionality and cost effectiveness.
With the zapier integration literally makes this software sooo easy to use.
Giftbit offers various gift cards to choose from and also offers the sending of gift cards in bulk. They also offer Visa Gift card for just additional 2.95$, which is most loved by our users.
This company is a complete scam and their customer service is useless.
Our referral sources love it and always say how cool it is they get to select so many great options. ALSO I am able to track and see who has not used a gift card and easily resend to them.
Too bad that you can't choose your own amounts for certain vendors, only fixed.
It makes sending birthday, anniversary, thank you gifts and recognition awards so easy and I can't express how much I appreciate that.
Overall I had a terrible experience and would not recommend using them.
I love the simplicity of the platform and how easy it is to send our clients gift cards. I also like the reporting feature.
The template build feature stinks. At times I just want to send something quick and it takes longer than it should.
Overall great - ease of use and efficiency were amazing with the automations and templates.
With only a few clicks, you can send a gift to a large group of people. It's been a life-saver, especially in this COVID/remote world.
Love that you can save templates to use quickly but you can also create new templates just as easily. They have an extensive list of gift cards that satisfy anyone's preferences.
This streamlined option for sending large quantities of gift cards is worth the hiccups along the way due to some great features and exceptional customer service.
Loved the Zapier integration with our survey system. Super easy to customize.
They were super fast, helpful and resolved everything for me, free of charge, even when I made some mistakes that probably cost them some money.
It was easy to use and send out gift cards for our focus group participants. Helpful to track the acceptance rate.
Easy to use and navigate. Superb customer service.
It user friendly format, functionality and cost effectiveness.
With the zapier integration literally makes this software sooo easy to use.
Giftbit offers various gift cards to choose from and also offers the sending of gift cards in bulk. They also offer Visa Gift card for just additional 2.95$, which is most loved by our users.
This company is a complete scam and their customer service is useless.
Our referral sources love it and always say how cool it is they get to select so many great options. ALSO I am able to track and see who has not used a gift card and easily resend to them.
Too bad that you can't choose your own amounts for certain vendors, only fixed.
It makes sending birthday, anniversary, thank you gifts and recognition awards so easy and I can't express how much I appreciate that.
Overall I had a terrible experience and would not recommend using them.
I love the simplicity of the platform and how easy it is to send our clients gift cards. I also like the reporting feature.
The template build feature stinks. At times I just want to send something quick and it takes longer than it should.
Overall great - ease of use and efficiency were amazing with the automations and templates.
With only a few clicks, you can send a gift to a large group of people. It's been a life-saver, especially in this COVID/remote world.
Love that you can save templates to use quickly but you can also create new templates just as easily. They have an extensive list of gift cards that satisfy anyone's preferences.
This streamlined option for sending large quantities of gift cards is worth the hiccups along the way due to some great features and exceptional customer service.
Loved the Zapier integration with our survey system. Super easy to customize.
They were super fast, helpful and resolved everything for me, free of charge, even when I made some mistakes that probably cost them some money.
It was easy to use and send out gift cards for our focus group participants. Helpful to track the acceptance rate.
Easy to use and navigate. Superb customer service.
It user friendly format, functionality and cost effectiveness.
With the zapier integration literally makes this software sooo easy to use.
FiveStars logo

FiveStars

4.6
1.2K

Providing Loyalty and Marketing for 15,000 Local Businesses

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.5
Pros and Cons from FiveStars users   
avatar
avatar
avatar
+15
It's easy to use and our customers like the system. They enjoy knowing they are getting a reward for being loyal to us.
They didn’t wanted to to anything about their mistake!, they told me that’s what it was showing on their computer and that’s what it was, I had to call my bank to dispute the transaction.
I enjoy how easy it is to have multiple businesses stored in the app for loyalty reward tracking.
And as users, they don’t notify us to use our points before the company opts out. Resulting in waste of points and eventually loss of customers.
My overall experience is pleasant, I think Five stars is great because it helps the business owners to gain more attraction/ traffic and the customers point of view is receiving discounts/ bonuses.
It's hard to remember which places use five stars and in the app it's annoying to have to press the bubble again to get out of the business rather than just pressing out (it won't let you).
Fivestars started out as a great concept for me. I was using it all the time and I would get great rewards at local places I loved. It was nice to get a discount at the places I normally shopped.
Worthless, lying salesperson & worst customer service.
I like that it provides a central system that many places can integrate with, to make it easier for the users to keep track of their rewards. I like the coupons they send too.
Every visit is a great visit. Customer service is great and very helpful.
Its ease of access for both the customers and the employees, and the increase to customer retention 100% make it worth it to install in ANY small business.
Price is reasonable for a pretty powerful platform. Documentation and setup guides are great.
The fact that it's so easy to navigate and find out which restaurants are available on that app for any kinds of rewards possible. Shows the place and the number of point rewards available.
Our experience has been great with Fivestar. The customer service is top notch.
Crossroads is awesome for everyone. Use of their system is so easy and rapid.
Overall, I do like this product and think other businesses can benefit from it.
Overall Fivestars is nice and easy to use because it’s through your phone number.
I have a fivestar account for once upon a child and a local icecream shop. I like that it keeps track of my rewards for both in one place.
It's easy to use and our customers like the system. They enjoy knowing they are getting a reward for being loyal to us.
They didn’t wanted to to anything about their mistake!, they told me that’s what it was showing on their computer and that’s what it was, I had to call my bank to dispute the transaction.
I enjoy how easy it is to have multiple businesses stored in the app for loyalty reward tracking.
And as users, they don’t notify us to use our points before the company opts out. Resulting in waste of points and eventually loss of customers.
My overall experience is pleasant, I think Five stars is great because it helps the business owners to gain more attraction/ traffic and the customers point of view is receiving discounts/ bonuses.
It's hard to remember which places use five stars and in the app it's annoying to have to press the bubble again to get out of the business rather than just pressing out (it won't let you).
Fivestars started out as a great concept for me. I was using it all the time and I would get great rewards at local places I loved. It was nice to get a discount at the places I normally shopped.
Worthless, lying salesperson & worst customer service.
I like that it provides a central system that many places can integrate with, to make it easier for the users to keep track of their rewards. I like the coupons they send too.
Every visit is a great visit. Customer service is great and very helpful.
Its ease of access for both the customers and the employees, and the increase to customer retention 100% make it worth it to install in ANY small business.
Price is reasonable for a pretty powerful platform. Documentation and setup guides are great.
The fact that it's so easy to navigate and find out which restaurants are available on that app for any kinds of rewards possible. Shows the place and the number of point rewards available.
Our experience has been great with Fivestar. The customer service is top notch.
Crossroads is awesome for everyone. Use of their system is so easy and rapid.
Overall, I do like this product and think other businesses can benefit from it.
Overall Fivestars is nice and easy to use because it’s through your phone number.
I have a fivestar account for once upon a child and a local icecream shop. I like that it keeps track of my rewards for both in one place.
It's easy to use and our customers like the system. They enjoy knowing they are getting a reward for being loyal to us.
They didn’t wanted to to anything about their mistake!, they told me that’s what it was showing on their computer and that’s what it was, I had to call my bank to dispute the transaction.
I enjoy how easy it is to have multiple businesses stored in the app for loyalty reward tracking.
And as users, they don’t notify us to use our points before the company opts out. Resulting in waste of points and eventually loss of customers.
My overall experience is pleasant, I think Five stars is great because it helps the business owners to gain more attraction/ traffic and the customers point of view is receiving discounts/ bonuses.
It's hard to remember which places use five stars and in the app it's annoying to have to press the bubble again to get out of the business rather than just pressing out (it won't let you).
Fivestars started out as a great concept for me. I was using it all the time and I would get great rewards at local places I loved. It was nice to get a discount at the places I normally shopped.
Worthless, lying salesperson & worst customer service.
I like that it provides a central system that many places can integrate with, to make it easier for the users to keep track of their rewards. I like the coupons they send too.
Every visit is a great visit. Customer service is great and very helpful.
Its ease of access for both the customers and the employees, and the increase to customer retention 100% make it worth it to install in ANY small business.
Price is reasonable for a pretty powerful platform. Documentation and setup guides are great.
The fact that it's so easy to navigate and find out which restaurants are available on that app for any kinds of rewards possible. Shows the place and the number of point rewards available.
Our experience has been great with Fivestar. The customer service is top notch.
Crossroads is awesome for everyone. Use of their system is so easy and rapid.
Overall, I do like this product and think other businesses can benefit from it.
Overall Fivestars is nice and easy to use because it’s through your phone number.
I have a fivestar account for once upon a child and a local icecream shop. I like that it keeps track of my rewards for both in one place.
Preferred Patron Loyalty logo
4.9
99

Loyalty marketing and gift card management

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.8
    Features
    4.8
    Customer support
    5.0
Pros and Cons from Preferred Patron Loyalty users   
avatar
+15
We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization.
The templates for email blasts are very confusing.
An amazing product, excellent customer service, prompt support; you'll be a loyal customer for life.
Also sometimes it gets confusing as to where to go to access the different tasks that can be done using the system.
After learning the system and training on it we were quite pleased with the ease of use and my wife was especially pleased with the marketing abilities.
The tablets were the only problem we encountered but customer service was very prompt to get new ones to us asap.
Great software and great tech support. Customers and myself are very happy with software as well as tech support.
I think some of the reports are difficult but that may be because we are using it in a way that is not the way the program was desgined.
Help is always abundant, friendly and immediate when needed. Frequent Program updates offer ease of use and opportunity for additional promotions to keep our rewards program fresh for our loyal users.
Very very satisfied and happy that I found Preferred Patron. One additional comment about the ease of use, we have a lot of hourly employees and it was very easy to train them on the system as well.
What better service can you get than that. Our customers love the simplicity of taking control of their points each time they come in; some have called our tablet "fancy.
Couldn't be more grateful to have come across preferred patron. They're honestly the best investment you'll ever make and can rely on them to the fullest.
It has also allowed us to manage and grow our customer database. Overall it is a great product with excellent support.
Whether by phone or email, he is professional, prompt, and knowledgeable. Having that kind of support makes this software an even better fit for our use.
Our stores love the integration into our point of sale system. In addition to scanning the rewards card, customers can be identified by last name, phone number, or email address very convenient.
Software is extremeley user friendly and easily customizable to fit our business. Training and support is extremely informational and allows an easy integration into our standard operating procedures.
Since then, changing it as been a breeze. One of the recent updates I absolutely love is how simple the new page for email and texting is.
Our loyalty program has been one of the biggest factors in the growth of our new retail store. Now with COVID, we were closed for over a month.
We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization.
The templates for email blasts are very confusing.
An amazing product, excellent customer service, prompt support; you'll be a loyal customer for life.
Also sometimes it gets confusing as to where to go to access the different tasks that can be done using the system.
After learning the system and training on it we were quite pleased with the ease of use and my wife was especially pleased with the marketing abilities.
The tablets were the only problem we encountered but customer service was very prompt to get new ones to us asap.
Great software and great tech support. Customers and myself are very happy with software as well as tech support.
I think some of the reports are difficult but that may be because we are using it in a way that is not the way the program was desgined.
Help is always abundant, friendly and immediate when needed. Frequent Program updates offer ease of use and opportunity for additional promotions to keep our rewards program fresh for our loyal users.
Very very satisfied and happy that I found Preferred Patron. One additional comment about the ease of use, we have a lot of hourly employees and it was very easy to train them on the system as well.
What better service can you get than that. Our customers love the simplicity of taking control of their points each time they come in; some have called our tablet "fancy.
Couldn't be more grateful to have come across preferred patron. They're honestly the best investment you'll ever make and can rely on them to the fullest.
It has also allowed us to manage and grow our customer database. Overall it is a great product with excellent support.
Whether by phone or email, he is professional, prompt, and knowledgeable. Having that kind of support makes this software an even better fit for our use.
Our stores love the integration into our point of sale system. In addition to scanning the rewards card, customers can be identified by last name, phone number, or email address very convenient.
Software is extremeley user friendly and easily customizable to fit our business. Training and support is extremely informational and allows an easy integration into our standard operating procedures.
Since then, changing it as been a breeze. One of the recent updates I absolutely love is how simple the new page for email and texting is.
Our loyalty program has been one of the biggest factors in the growth of our new retail store. Now with COVID, we were closed for over a month.
We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization.
The templates for email blasts are very confusing.
An amazing product, excellent customer service, prompt support; you'll be a loyal customer for life.
Also sometimes it gets confusing as to where to go to access the different tasks that can be done using the system.
After learning the system and training on it we were quite pleased with the ease of use and my wife was espe