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Customer Loyalty Software with For Small Businesses

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Kangaroo logo
4.6
87

An all-in-one Loyalty and Marketing Platform for businesses.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Kangaroo users   
avatar
avatar
+15
We have had a great experience so far. I would like to express my sincere appreciation to Ms. Hala Zeidan and the support team for guiding us throughout the entire process.
Complaints to the company was the layout on the administrator's website.
Our customers love the rewards, personalized offers, and tiered benefits, which boost their loyalty. Early access to promotions and straightforward redemption enhance their experience.
One feature that does not work well for us is the app. Admittedly this is due to our unique use case.
We are part of the top 5 users of Kangaroo Rewards in the franchise that I am in and it's been a great experience so far.
Missing some features that another product had. Need to be able to let people know when they have a discount.
All clients that use it are addicted to it and love the rewards that come with it. It is a client way to show appreciation to all our loyal costumers.
We face some problems in the updated. Requires a lot of human interference.
Nice simple product to use. Nice to be able to provide customers with rewards.
The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.
The backend is intuitive and simple to use, and a helpful tool for any business looking to implement any customer loyalty program.
My main positive feedback is that it's great Loyalty program.
I have had a lot of benefits while using it because it's easy to use and share with others.
I appreciate that the Kangaroo Rewards program integrates with Lightspeed POS and Shopify eCommerce platforms. Also, it connects to Klaviyo for email marketing.
Throughout the process of setting up a customer loyalty mobile app, Kangaroo has been a tremendous partner in offering turnkey solutions and customer service throughout the entire project.
The software is highly customisable, and the team are proactive in reaching out to make sure you are getting the most from your ongoing investment.
For the most part they have been very responsive and it has worked for my needs.
Customer engagement is high with this program. The customer support team is very helpful and easy to contact with quick response times and resolutions.
We have had a great experience so far. I would like to express my sincere appreciation to Ms. Hala Zeidan and the support team for guiding us throughout the entire process.
Complaints to the company was the layout on the administrator's website.
Our customers love the rewards, personalized offers, and tiered benefits, which boost their loyalty. Early access to promotions and straightforward redemption enhance their experience.
One feature that does not work well for us is the app. Admittedly this is due to our unique use case.
We are part of the top 5 users of Kangaroo Rewards in the franchise that I am in and it's been a great experience so far.
Missing some features that another product had. Need to be able to let people know when they have a discount.
All clients that use it are addicted to it and love the rewards that come with it. It is a client way to show appreciation to all our loyal costumers.
We face some problems in the updated. Requires a lot of human interference.
Nice simple product to use. Nice to be able to provide customers with rewards.
The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.
The backend is intuitive and simple to use, and a helpful tool for any business looking to implement any customer loyalty program.
My main positive feedback is that it's great Loyalty program.
I have had a lot of benefits while using it because it's easy to use and share with others.
I appreciate that the Kangaroo Rewards program integrates with Lightspeed POS and Shopify eCommerce platforms. Also, it connects to Klaviyo for email marketing.
Throughout the process of setting up a customer loyalty mobile app, Kangaroo has been a tremendous partner in offering turnkey solutions and customer service throughout the entire project.
The software is highly customisable, and the team are proactive in reaching out to make sure you are getting the most from your ongoing investment.
For the most part they have been very responsive and it has worked for my needs.
Customer engagement is high with this program. The customer support team is very helpful and easy to contact with quick response times and resolutions.
We have had a great experience so far. I would like to express my sincere appreciation to Ms. Hala Zeidan and the support team for guiding us throughout the entire process.
Complaints to the company was the layout on the administrator's website.
Our customers love the rewards, personalized offers, and tiered benefits, which boost their loyalty. Early access to promotions and straightforward redemption enhance their experience.
One feature that does not work well for us is the app. Admittedly this is due to our unique use case.
We are part of the top 5 users of Kangaroo Rewards in the franchise that I am in and it's been a great experience so far.
Missing some features that another product had. Need to be able to let people know when they have a discount.
All clients that use it are addicted to it and love the rewards that come with it. It is a client way to show appreciation to all our loyal costumers.
We face some problems in the updated. Requires a lot of human interference.
Nice simple product to use. Nice to be able to provide customers with rewards.
The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.
The backend is intuitive and simple to use, and a helpful tool for any business looking to implement any customer loyalty program.
My main positive feedback is that it's great Loyalty program.
I have had a lot of benefits while using it because it's easy to use and share with others.
I appreciate that the Kangaroo Rewards program integrates with Lightspeed POS and Shopify eCommerce platforms. Also, it connects to Klaviyo for email marketing.
Throughout the process of setting up a customer loyalty mobile app, Kangaroo has been a tremendous partner in offering turnkey solutions and customer service throughout the entire project.
The software is highly customisable, and the team are proactive in reaching out to make sure you are getting the most from your ongoing investment.
For the most part they have been very responsive and it has worked for my needs.
Customer engagement is high with this program. The customer support team is very helpful and easy to contact with quick response times and resolutions.
Giftbit logo
4.6
44

Simple, powerful digital rewards and incentives software.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.2
    Customer support
    4.6
Pros and Cons from Giftbit users   
avatar
avatar
avatar
+15
Giftbit offers various gift cards to choose from and also offers the sending of gift cards in bulk. They also offer Visa Gift card for just additional 2.95$, which is most loved by our users.
This company is a complete scam and their customer service is useless.
Our referral sources love it and always say how cool it is they get to select so many great options. ALSO I am able to track and see who has not used a gift card and easily resend to them.
Too bad that you can't choose your own amounts for certain vendors, only fixed.
It makes sending birthday, anniversary, thank you gifts and recognition awards so easy and I can't express how much I appreciate that.
Overall I had a terrible experience and would not recommend using them.
I love the simplicity of the platform and how easy it is to send our clients gift cards. I also like the reporting feature.
The template build feature stinks. At times I just want to send something quick and it takes longer than it should.
Overall great - ease of use and efficiency were amazing with the automations and templates.
With only a few clicks, you can send a gift to a large group of people. It's been a life-saver, especially in this COVID/remote world.
Love that you can save templates to use quickly but you can also create new templates just as easily. They have an extensive list of gift cards that satisfy anyone's preferences.
This streamlined option for sending large quantities of gift cards is worth the hiccups along the way due to some great features and exceptional customer service.
Loved the Zapier integration with our survey system. Super easy to customize.
They were super fast, helpful and resolved everything for me, free of charge, even when I made some mistakes that probably cost them some money.
It was easy to use and send out gift cards for our focus group participants. Helpful to track the acceptance rate.
Easy to use and navigate. Superb customer service.
It user friendly format, functionality and cost effectiveness.
With the zapier integration literally makes this software sooo easy to use.
Giftbit offers various gift cards to choose from and also offers the sending of gift cards in bulk. They also offer Visa Gift card for just additional 2.95$, which is most loved by our users.
This company is a complete scam and their customer service is useless.
Our referral sources love it and always say how cool it is they get to select so many great options. ALSO I am able to track and see who has not used a gift card and easily resend to them.
Too bad that you can't choose your own amounts for certain vendors, only fixed.
It makes sending birthday, anniversary, thank you gifts and recognition awards so easy and I can't express how much I appreciate that.
Overall I had a terrible experience and would not recommend using them.
I love the simplicity of the platform and how easy it is to send our clients gift cards. I also like the reporting feature.
The template build feature stinks. At times I just want to send something quick and it takes longer than it should.
Overall great - ease of use and efficiency were amazing with the automations and templates.
With only a few clicks, you can send a gift to a large group of people. It's been a life-saver, especially in this COVID/remote world.
Love that you can save templates to use quickly but you can also create new templates just as easily. They have an extensive list of gift cards that satisfy anyone's preferences.
This streamlined option for sending large quantities of gift cards is worth the hiccups along the way due to some great features and exceptional customer service.
Loved the Zapier integration with our survey system. Super easy to customize.
They were super fast, helpful and resolved everything for me, free of charge, even when I made some mistakes that probably cost them some money.
It was easy to use and send out gift cards for our focus group participants. Helpful to track the acceptance rate.
Easy to use and navigate. Superb customer service.
It user friendly format, functionality and cost effectiveness.
With the zapier integration literally makes this software sooo easy to use.
Giftbit offers various gift cards to choose from and also offers the sending of gift cards in bulk. They also offer Visa Gift card for just additional 2.95$, which is most loved by our users.
This company is a complete scam and their customer service is useless.
Our referral sources love it and always say how cool it is they get to select so many great options. ALSO I am able to track and see who has not used a gift card and easily resend to them.
Too bad that you can't choose your own amounts for certain vendors, only fixed.
It makes sending birthday, anniversary, thank you gifts and recognition awards so easy and I can't express how much I appreciate that.
Overall I had a terrible experience and would not recommend using them.
I love the simplicity of the platform and how easy it is to send our clients gift cards. I also like the reporting feature.
The template build feature stinks. At times I just want to send something quick and it takes longer than it should.
Overall great - ease of use and efficiency were amazing with the automations and templates.
With only a few clicks, you can send a gift to a large group of people. It's been a life-saver, especially in this COVID/remote world.
Love that you can save templates to use quickly but you can also create new templates just as easily. They have an extensive list of gift cards that satisfy anyone's preferences.
This streamlined option for sending large quantities of gift cards is worth the hiccups along the way due to some great features and exceptional customer service.
Loved the Zapier integration with our survey system. Super easy to customize.
They were super fast, helpful and resolved everything for me, free of charge, even when I made some mistakes that probably cost them some money.
It was easy to use and send out gift cards for our focus group participants. Helpful to track the acceptance rate.
Easy to use and navigate. Superb customer service.
It user friendly format, functionality and cost effectiveness.
With the zapier integration literally makes this software sooo easy to use.
Zoho CRM logo
4.3
6.6K

CRM software that helps you sell smarter, better, faster.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.1
    Features
    4.3
    Customer support
    4.1
Pros and Cons from Zoho CRM users   
avatar
avatar
avatar
+15
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
FiveStars logo
4.6
1.2K

Providing Loyalty and Marketing for 15,000 Local Businesses

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.5
Pros and Cons from FiveStars users   
avatar
avatar
avatar
+15
It's easy to use and our customers like the system. They enjoy knowing they are getting a reward for being loyal to us.
They didn’t wanted to to anything about their mistake!, they told me that’s what it was showing on their computer and that’s what it was, I had to call my bank to dispute the transaction.
I enjoy how easy it is to have multiple businesses stored in the app for loyalty reward tracking.
And as users, they don’t notify us to use our points before the company opts out. Resulting in waste of points and eventually loss of customers.
My overall experience is pleasant, I think Five stars is great because it helps the business owners to gain more attraction/ traffic and the customers point of view is receiving discounts/ bonuses.
It's hard to remember which places use five stars and in the app it's annoying to have to press the bubble again to get out of the business rather than just pressing out (it won't let you).
Fivestars started out as a great concept for me. I was using it all the time and I would get great rewards at local places I loved. It was nice to get a discount at the places I normally shopped.
Worthless, lying salesperson & worst customer service.
I like that it provides a central system that many places can integrate with, to make it easier for the users to keep track of their rewards. I like the coupons they send too.
Every visit is a great visit. Customer service is great and very helpful.
Its ease of access for both the customers and the employees, and the increase to customer retention 100% make it worth it to install in ANY small business.
Price is reasonable for a pretty powerful platform. Documentation and setup guides are great.
The fact that it's so easy to navigate and find out which restaurants are available on that app for any kinds of rewards possible. Shows the place and the number of point rewards available.
Our experience has been great with Fivestar. The customer service is top notch.
Crossroads is awesome for everyone. Use of their system is so easy and rapid.
Overall, I do like this product and think other businesses can benefit from it.
Overall Fivestars is nice and easy to use because it’s through your phone number.
I have a fivestar account for once upon a child and a local icecream shop. I like that it keeps track of my rewards for both in one place.
It's easy to use and our customers like the system. They enjoy knowing they are getting a reward for being loyal to us.
They didn’t wanted to to anything about their mistake!, they told me that’s what it was showing on their computer and that’s what it was, I had to call my bank to dispute the transaction.
I enjoy how easy it is to have multiple businesses stored in the app for loyalty reward tracking.
And as users, they don’t notify us to use our points before the company opts out. Resulting in waste of points and eventually loss of customers.
My overall experience is pleasant, I think Five stars is great because it helps the business owners to gain more attraction/ traffic and the customers point of view is receiving discounts/ bonuses.
It's hard to remember which places use five stars and in the app it's annoying to have to press the bubble again to get out of the business rather than just pressing out (it won't let you).
Fivestars started out as a great concept for me. I was using it all the time and I would get great rewards at local places I loved. It was nice to get a discount at the places I normally shopped.
Worthless, lying salesperson & worst customer service.
I like that it provides a central system that many places can integrate with, to make it easier for the users to keep track of their rewards. I like the coupons they send too.
Every visit is a great visit. Customer service is great and very helpful.
Its ease of access for both the customers and the employees, and the increase to customer retention 100% make it worth it to install in ANY small business.
Price is reasonable for a pretty powerful platform. Documentation and setup guides are great.
The fact that it's so easy to navigate and find out which restaurants are available on that app for any kinds of rewards possible. Shows the place and the number of point rewards available.
Our experience has been great with Fivestar. The customer service is top notch.
Crossroads is awesome for everyone. Use of their system is so easy and rapid.
Overall, I do like this product and think other businesses can benefit from it.
Overall Fivestars is nice and easy to use because it’s through your phone number.
I have a fivestar account for once upon a child and a local icecream shop. I like that it keeps track of my rewards for both in one place.
It's easy to use and our customers like the system. They enjoy knowing they are getting a reward for being loyal to us.
They didn’t wanted to to anything about their mistake!, they told me that’s what it was showing on their computer and that’s what it was, I had to call my bank to dispute the transaction.
I enjoy how easy it is to have multiple businesses stored in the app for loyalty reward tracking.
And as users, they don’t notify us to use our points before the company opts out. Resulting in waste of points and eventually loss of customers.
My overall experience is pleasant, I think Five stars is great because it helps the business owners to gain more attraction/ traffic and the customers point of view is receiving discounts/ bonuses.
It's hard to remember which places use five stars and in the app it's annoying to have to press the bubble again to get out of the business rather than just pressing out (it won't let you).
Fivestars started out as a great concept for me. I was using it all the time and I would get great rewards at local places I loved. It was nice to get a discount at the places I normally shopped.
Worthless, lying salesperson & worst customer service.
I like that it provides a central system that many places can integrate with, to make it easier for the users to keep track of their rewards. I like the coupons they send too.
Every visit is a great visit. Customer service is great and very helpful.
Its ease of access for both the customers and the employees, and the increase to customer retention 100% make it worth it to install in ANY small business.
Price is reasonable for a pretty powerful platform. Documentation and setup guides are great.
The fact that it's so easy to navigate and find out which restaurants are available on that app for any kinds of rewards possible. Shows the place and the number of point rewards available.
Our experience has been great with Fivestar. The customer service is top notch.
Crossroads is awesome for everyone. Use of their system is so easy and rapid.
Overall, I do like this product and think other businesses can benefit from it.
Overall Fivestars is nice and easy to use because it’s through your phone number.
I have a fivestar account for once upon a child and a local icecream shop. I like that it keeps track of my rewards for both in one place.
Loyal Zoo logo
4.4
106

Digital loyalty card service for SME retailers and eateries

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.5
    Features
    4.0
    Customer support
    4.6
Pros and Cons from Loyal Zoo users   
+15
Loyal Zoo has been so great during the last couple of months for us. Our customers are starting to get familiar with it and hopefully they will all have their names on by the end of 2021.
There was one problem when I was away from work and I needed to look up a client but forgot my password. I emailed them and I was not able to get it until the next day.
Integration was very simple and easy to launch. What I like most is that I can use the least amount of personal information possible and the mobile sign in is awesome.
When they bring it back, we enter the info and the missed points from the first visit at our convenience when we're not busy.
This is such an easy program to use. We have had very few minor mishaps and overall have been very happy with the convenience and ease of this product.
I miss being able to write notes on customers accounts.
It is easy to use, I am using the POYNT terminal and I highly recommend Loyalzoo. My customers are definitely enjoying the ease of use, even the few that were resistant to the change.
The only problem I have had is the glitches with updates. But they iron these out relatively quickly.
I love that I was able to set rewards levels to suit my specific business needs and customer demand. I spent over a month trying to decide on the best rewards program for my business.
The software provides all of the basic and most important functions of a loyalty program, without extras, at a fair and reasonable price point.
It was pretty easy to implement and the customer service was always really quick to help whenever I needed assistance. It is usually a pretty user friendly program and does what we need.
I love that this program integrates seamlessly with my POS system and it's very simple and easy to use. Installing it was a breeze.
It was easy-ish to set up. It's a good replacement for my old pen-and-paper loyalty system.
I like the way it integrates with my current epos system so that I can issue loyalty points as people shop.
Ease of saving credit card information and ease of charging future purchases.
Easy to use and you can reach customer support anytime.
Overall Loyalzoo is great and I will continue to use it unless the price becomes too high. It does everything I want and more.
Plus the customer service everytime I have had a problem has been great and it was fixed very quickly.
Loyal Zoo has been so great during the last couple of months for us. Our customers are starting to get familiar with it and hopefully they will all have their names on by the end of 2021.
There was one problem when I was away from work and I needed to look up a client but forgot my password. I emailed them and I was not able to get it until the next day.
Integration was very simple and easy to launch. What I like most is that I can use the least amount of personal information possible and the mobile sign in is awesome.
When they bring it back, we enter the info and the missed points from the first visit at our convenience when we're not busy.
This is such an easy program to use. We have had very few minor mishaps and overall have been very happy with the convenience and ease of this product.
I miss being able to write notes on customers accounts.
It is easy to use, I am using the POYNT terminal and I highly recommend Loyalzoo. My customers are definitely enjoying the ease of use, even the few that were resistant to the change.
The only problem I have had is the glitches with updates. But they iron these out relatively quickly.
I love that I was able to set rewards levels to suit my specific business needs and customer demand. I spent over a month trying to decide on the best rewards program for my business.
The software provides all of the basic and most important functions of a loyalty program, without extras, at a fair and reasonable price point.
It was pretty easy to implement and the customer service was always really quick to help whenever I needed assistance. It is usually a pretty user friendly program and does what we need.
I love that this program integrates seamlessly with my POS system and it's very simple and easy to use. Installing it was a breeze.
It was easy-ish to set up. It's a good replacement for my old pen-and-paper loyalty system.
I like the way it integrates with my current epos system so that I can issue loyalty points as people shop.
Ease of saving credit card information and ease of charging future purchases.
Easy to use and you can reach customer support anytime.
Overall Loyalzoo is great and I will continue to use it unless the price becomes too high. It does everything I want and more.
Plus the customer service everytime I have had a problem has been great and it was fixed very quickly.
Loyal Zoo has been so great during the last couple of months for us. Our customers are starting to get familiar with it and hopefully they will all have their names on by the end of 2021.
There was one problem when I was away from work and I needed to look up a client but forgot my password. I emailed them and I was not able to get it until the next day.
Integration was very simple and easy to launch. What I like most is that I can use the least amount of personal information possible and the mobile sign in is awesome.
When they bring it back, we enter the info and the missed points from the first visit at our convenience when we're not busy.
This is such an easy program to use. We have had very few minor mishaps and overall have been very happy with the convenience and ease of this product.
I miss being able to write notes on customers accounts.
It is easy to use, I am using the POYNT terminal and I highly recommend Loyalzoo. My customers are definitely enjoying the ease of use, even the few that were resistant to the change.
The only problem I have had is the glitches with updates. But they iron these out relatively quickly.
I love that I was able to set rewards levels to suit my specific business needs and customer demand. I spent over a month trying to decide on the best rewards program for my business.
The software provides all of the basic and most important functions of a loyalty program, without extras, at a fair and reasonable price point.
It was pretty easy to implement and the customer service was always really quick to help whenever I needed assistance. It is usually a pretty user friendly program and does what we need.
I love that this program integrates seamlessly with my POS system and it's very simple and easy to use. Installing it was a breeze.
It was easy-ish to set up. It's a good replacement for my old pen-and-paper loyalty system.
I like the way it integrates with my current epos system so that I can issue loyalty points as people shop.
Ease of saving credit card information and ease of charging future purchases.
Easy to use and you can reach customer support anytime.
Overall Loyalzoo is great and I will continue to use it unless the price becomes too high. It does everything I want and more.
Plus the customer service everytime I have had a problem has been great and it was fixed very quickly.
Loopy Loyalty logo
4.6
53

Loyalty program software for small businesses

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.3
Pros and Cons from Loopy Loyalty users   
avatar
avatar
+15
I love that it looks very professional and is something new for our customers to get excited about. It has been an exciting and inexpensive way for us to increase sales.
Once clients booked their appointments, they are unable to add or take out any items. They have to cancel the appointment completely and rebook with the changes they have made.
Loopy Loyalty is a fantastic and cost effective digital version of the traditional stamp cards.
And using and configuring the beacons are confusing.
It is easy for customers and also fun. The setup is super simple, and people like that they don't have to add an app to their phone.
I have wasted money all these months paying you guys.
The online platform is very easy to use and the stamper app works great and very easy to use. Customer support is great, very helpful and responds really fast to questions.
It was confusing how to get it to the customer. But, i wasn't familiar with apple pay at all.
Still testing it out on our customers. Everything is great so far - really appreciated all the thoughtful and proactive customer support so far.
It was great to have a free trial offered so you could test out the Loyalty card for a while. There are well thought out, easy instructions for customers and as well as staff members.
I love that it is a DIGITAL rewards program for my clients to keep tabs on there rewards right in the palm of their hand.
I really love Loopy Loyalty. It's very easy to set up and use to help keep track of my VIPs.
Looks very professional. The push notifications are a very nice touch and help make the entire thing very visually appealing.
Great tool, easy to use and our customers are enthusiastic about the digital stamp card.
Integration with Google and Apple Pay is a big plus. Finally, the ability to really test things out before committing to a payment was nice.
I like the ease of use as an administrator, customization, ease of use for my clients, and real time updates for clients.
Easy for customers to download and use. Wallet integration is a winner.
Very easy to use and to set upIt has apple and google wallet.
I love that it looks very professional and is something new for our customers to get excited about. It has been an exciting and inexpensive way for us to increase sales.
Once clients booked their appointments, they are unable to add or take out any items. They have to cancel the appointment completely and rebook with the changes they have made.
Loopy Loyalty is a fantastic and cost effective digital version of the traditional stamp cards.
And using and configuring the beacons are confusing.
It is easy for customers and also fun. The setup is super simple, and people like that they don't have to add an app to their phone.
I have wasted money all these months paying you guys.
The online platform is very easy to use and the stamper app works great and very easy to use. Customer support is great, very helpful and responds really fast to questions.
It was confusing how to get it to the customer. But, i wasn't familiar with apple pay at all.
Still testing it out on our customers. Everything is great so far - really appreciated all the thoughtful and proactive customer support so far.
It was great to have a free trial offered so you could test out the Loyalty card for a while. There are well thought out, easy instructions for customers and as well as staff members.
I love that it is a DIGITAL rewards program for my clients to keep tabs on there rewards right in the palm of their hand.
I really love Loopy Loyalty. It's very easy to set up and use to help keep track of my VIPs.
Looks very professional. The push notifications are a very nice touch and help make the entire thing very visually appealing.
Great tool, easy to use and our customers are enthusiastic about the digital stamp card.
Integration with Google and Apple Pay is a big plus. Finally, the ability to really test things out before committing to a payment was nice.
I like the ease of use as an administrator, customization, ease of use for my clients, and real time updates for clients.
Easy for customers to download and use. Wallet integration is a winner.
Very easy to use and to set upIt has apple and google wallet.
I love that it looks very professional and is something new for our customers to get excited about. It has been an exciting and inexpensive way for us to increase sales.
Once clients booked their appointments, they are unable to add or take out any items. They have to cancel the appointment completely and rebook with the changes they have made.
Loopy Loyalty is a fantastic and cost effective digital version of the traditional stamp cards.
And using and configuring the beacons are confusing.
It is easy for customers and also fun. The setup is super simple, and people like that they don't have to add an app to their phone.
I have wasted money all these months paying you guys.
The online platform is very easy to use and the stamper app works great and very easy to use. Customer support is great, very helpful and responds really fast to questions.
It was confusing how to get it to the customer. But, i wasn't familiar with apple pay at all.
Still testing it out on our customers. Everything is great so far - really appreciated all the thoughtful and proactive customer support so far.
It was great to have a free trial offered so you could test out the Loyalty card for a while. There are well thought out, easy instructions for customers and as well as staff members.
I love that it is a DIGITAL rewards program for my clients to keep tabs on there rewards right in the palm of their hand.
I really love Loopy Loyalty. It's very easy to set up and use to help keep track of my VIPs.
Looks very professional. The push notifications are a very nice touch and help make the entire thing very visually appealing.
Great tool, easy to use and our customers are enthusiastic about the digital stamp card.
Integration with Google and Apple Pay is a big plus. Finally, the ability to really test things out before committing to a payment was nice.
I like the ease of use as an administrator, customization, ease of use for my clients, and real time updates for clients.
Easy for customers to download and use. Wallet integration is a winner.