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Free Customer Satisfaction Software - Page 4
Last updated: February 2026
98 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Listen - Act - Improve
Please contact QaizenX directly for pricing information.
Read more about QaizenX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement tool for omnichannel communication
Gnatta is offered across five pricing plans, outlined below: Starter: Free Lite: £30 per month per user when billed monthly, or £27 per month per user when billed quarterly, or £25 per month per user when billed annually. Premium: £55 per month per user when billed monthly, or £52 per month per user when billed quarterly, or £49 per month per user when billed annually. Professional: £80 per month per user when billed monthly, or £77 per month per user when billed quarterly, or £75 per month per user when billed annually. Enterprise: £130 per month per user when billed monthly, or £125 per month per user when billed quarterly, or £119 per month per user when billed annually.
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Review management and market research software
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation and local listings management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey creation, distribution, and analysis
Drag'n Survey offers three pricing plans with monthly or annual payment options. The free version includes unlimited questionnaires, 20 questions and 3 pages per survey/quiz, a question database and customised emails. The Plus plan: $22/month (or $220/year) comes with additional customization, unlimited questions and pages. The Premium plan: $45/month (or $450/year) has multi-account administration, question correction and redirection.
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey & feedback management platform
UserReport and its current features are free.
Read more about UserReport
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Feedback capture and analysis solution
Free for up to 2000 feedback submissions per month. Small - up to 5,000 submissions/month: $69.99/month (billed monthly) or $49.99/month (billed annually). Medium - up to 50,000 submissions/month: $399/month (billed monthly) or $329/month (billed annually) Custom plans are available on request.
Read more about Vocally
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ServiceTonic targets small and medium size enterprises
Contat ServiceTonic for pricing details
Read more about ServiceTonic
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collecting user feedback directly on websites
Grappin offers a 15-day free trial and a free version to start collecting feedback from your users.
Read more about Grappin
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SurveySensum is a leading customer feedback platform.
No credit card required | No time limit on Free Plan
Read more about SurveySensum
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Incident and safety management tool for healthcare workers
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer feedback built for modern products
Opin offers simple, transparent pricing designed for modern SaaS and e-commerce teams. Our plans are based on usage and feature access, making it easy to start small and scale as your product grows. Pro Plan – $49/month - Ideal for growing teams who want deeper customer insights. - In-product microsurveys triggered by user actions - AI-powered feedback summaries and insights - Event-based survey targeting - Real-time response tracking - Email and in-app feedback collection - Standard support Enterprise Plan – Custom pricing - Designed for larger teams with advanced requirements. - Custom usage limits and data retention - Advanced targeting and workflows - Dedicated onboarding and support - Security and compliance options - Custom integrations and SLAs A free version is available to help teams get started and validate their feedback workflows before upgrading.
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer feedback collection & analysis platform for retail
Contact Critizr for pricing information.
Read more about Critizr
Simple, rational and fair pricing to fit customer's budget
Read more about Roundesk
Get access to our Feedback, Support, Changelog, Survey & Knowledge Base modules with a single subscription. Even if you only use one, it still costs less than elsewhere.
Read more about Featurebase
Lite - $0/- (Free forever) For teams just getting started with automated QA and more. Professional ($20 Per user, per month billed annually, $25 billed monthly) For teams that need to create a robust QA/CX process with self-training. Enterprise (Let’s talk!) For organizations that need custom QA/CX workflow, control, and support. Visit https://www.csat.ai/pricing/ for pricing details.
Read more about CSAT.AI
RealSatisfied offers four pricing plans with distinct features and pricing structures. Pricing values are available for the Agent Pro and Broker Pro plans. The Agent Lite plan is free, and the Enterprise plan requires contacting sales for custom pricing.
Read more about RealSatisfied
PAIR is available on a per-user, per-month subscription plan. More details on the pricing can be found on our Contact Us page.
Read more about Personalized Agent Intelligent Routing (PAIR)