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Free Customer Satisfaction Software - Page 3
Last updated: February 2026
98 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Review Management Made Simple
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience solution with customer profile sharing
Pricing is based on an annual or monthly subscription with 4 tiers determined by the number of editors.
Read more about Smaply
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Review management software with rich snippets
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Survey & Feedback Software to Collect Customer Insights
Basic $ 7.00/m Professional $ 19.00/m Business(Most used) $69.00/m Enterprise $199/m
Read more about ProProfs Survey Maker
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
QR smileys to monitor service levels in public restrooms
Self-service setup available. Free plan covers up to 50 responses per month. Paid plans depend on the industry and the company size: * Brick-and-mortar businesses: $30/month per business site. * Field-based businesses (portable restrooms, rental equipment, vending machines): 15c per asset per month with a $30 minimum. * Transportation/Healthcare/Education business or Event venue: $30 per business area per month. Base subscription covers unlimited customer responses, client's choice of branding, connection to social networks, training/support. Additional paid services include: * enabled QR Service Log. * integration with client's CRM or management software. * full system setup by the AirVote team. * system administration, reporting and data analytics by the AirVote team.
Read more about AirVote
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Contact Center Customer Experience platform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Understand and elevate your app’s reputation.
A free plan is available for up to 2 apps, 2 countries, and 5 users. The Premium plan starts from $29 per month for 2 apps, all countries, and up to 20 users. Contact AppFollow for custom enterprise plans.
Read more about AppFollow
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video capturing platform for collecting customer testimonial
VideoPeel is offered across three pricing plans, outlined below. Free: $0 per month Pro: $69 per month (monthly billing), $49 per month (annual billing) Premium: $399 per month (monthly billing), $249 per month (annual billing) For Enterprise plan, contact VideoPeel.
Read more about VideoPeel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experiences tools Software
User or Channel based with Add-ons for various modules.
Read more about Simplify360
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern customer experience and feedback management tool
Track a single metric like NPS for free. Pay for advanced features.
Read more about Wootric
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Capture your customers at consideration.
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Create brilliant surveys with zero fuss.
Solo plan - £12.50 p/m (billed annually) / £15 p/m (billed monthly) 1 user 20 respondents per survey Customised branding Export your data Plus plan - £33 p/m (billed annually) / £40 p/m (billed monthly) 5 users 50 respondents per survey Solo features + Presenter view Automate your workflow (Zapier integration) Super plan- £83 p/m (billed annually) / £100 p/m (billed monthly) 10 users 500 respondents per survey Plus features + Repetable surveys Single device surveys Enterprise plan - Starting at £500+ a month - discounts for annual billing Up to unlimited users Up to unlimited respondents per survey Super features + Personalised onboarding White label surveys Unparalleled support
Read more about doopoll
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey and questionnaire creation software
SurveyOL offers a 14-day free trial for new users, after which the software is available at $19 per month. A free version is also available.
Read more about Surveyol
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer satisfaction software
Please contact Stonegate Advisors for pricing details.
Read more about STAMP
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Machine learning labelling engine
Pricing is based on data volumes Essential: $495/month for 1-1,000 records/month and 1-10 maximum labels Essential Labels Plus: $900/month for 1-1,000 records/month and 11-100 maximum labels Pro: $4,950/month for 1,001-10,000 records/month and 11-100 maximum labels Enterprise: 10k-100k records/month and 101-1000 maximum labels - contact Warwick Analytics for custom pricing Enterprise Unlimited: 100k+ records/month and 1001+ maximum labels - contact Warwick Analytics for custom pricing
Read more about PrediCX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web based customer support
ManageEngine SupportCenter Plus is available in 3 editions: Standard: Free Professional: $495. Enterprise: Contact ManageEngine for pricing
Read more about ManageEngine SupportCenter Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI Chatbot for Ecommerce & Support. No Hallucinations, Free
Free, Basic, Plus, Pro, Enterprise plans https://www.ometrics.com/pricing
Read more about Ochatbot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
User feedback & customer survey software for SaaS companies
Refiner offers three pricing plans (Essentials, Growth, and Enterprise) with usage-based pricing based on Monthly Active Users. A free version and a 30-day free trial (no credit card required) are available. Pricing starts at $99/month for Essentials and $239/month for Growth, with custom pricing for Enterprise. Payments are accepted in USD, EUR, and GBP.
Read more about Refiner
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement and survey platform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one customer service solution
Choose from the following plans: Tickets ($10/agent/month) Community ($10/agent/month) Docs ($10/agent/month) Self-Service ($20/agent/month) Helpdesk ($20/agent/month) Complete ($30/agent/month) Free, 30-day trial on all plans
Read more about Helprace
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Grow your business by caring for people
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
#1 Ecommerce app to share real life customer experiences
Photos and video reviews. Customizable display widgets to embed across your website and one-click share to social media.
Read more about RaveCapture
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service & team communication S
Stames offers a 30-day free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below - Per User Pricing Entry - $12.99/month per block of 5 users. Combo - $14.99/month per block of 5 users. Enterprise - $20.99/month per block of 5 users. Bundle Pricing Entry - $49/month per block of 5 users. Combo - $69/month per block of 5 users. Enterprise - $99/month per block of 5 users.
Read more about Stames
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat for customer support
ClickDesk is priced per operator per month. Free: free for 10 users Lite: $14.99/month/agent Pro: $24.99/month/agent Enterprise: $39.99/month/agent A 30 day trial is available on all paid plans for just $1. A startup friendly plan is also available. Discounts are available when plans are paid yearly (15% off) or every 2 years (33% off).
Read more about ClickDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Anti-churn tool designed for B2B service providers