Free Customer Satisfaction Software

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34 apps

SoGoSurvey   

607
Customer and employee experience management platform.
Free
Basic plan (survey) : free for life Plus plan (survey) : $299/year Pro plan (survey) : $199/month or $788/year P… Read more about SoGoSurveyremium plan (survey) : $299/month or $1188/year Enterprise plan (survey) : Call for pricing, +1 (800) 646-0520 SoGoCX : Call for pricing, +1 (800) 646-0520 SoGoEX : Call for pricing, +1 (800) 646-0520 SoGoSurvey also provides plans for non-profits, academics, and students, and offers custom survey design services.
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Customer and employee experience management platform.
Free
Basic plan (survey) : free for life Plus plan (survey) : $299/year Pro plan (survey) : $199/month or $788/year P… Read more about SoGoSurveyremium plan (survey) : $299/month or $1188/year Enterprise plan (survey) : Call for pricing, +1 (800) 646-0520 SoGoCX : Call for pricing, +1 (800) 646-0520 SoGoEX : Call for pricing, +1 (800) 646-0520 SoGoSurvey also provides plans for non-profits, academics, and students, and offers custom survey design services.
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NiceJob   

62
Reputation management with reviews, social & SEO tools
Free
Contact NiceJob for pricing information. Read more about NiceJob
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ManageEngine SupportCenter Plus   

10
Web based customer support
Free
ManageEngine SupportCenter Plus is available in 3 editions: Standard: Free Professional: $495. Enterprise: Contact Man… Read more about ManageEngine SupportCenter PlusageEngine for pricing
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Web based customer support
Free
ManageEngine SupportCenter Plus is available in 3 editions: Standard: Free Professional: $495. Enterprise: Contact Man… Read more about ManageEngine SupportCenter PlusageEngine for pricing
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Yotpo   

202
Yotpo, the leading eCommerce marketing platform.
Free
Free - Up to 50 monthly orders - Review Request Emails - On-site Widgets - Moderation & Commenting - Social Pus… Read more about Yotpoh & SEO Page - And more Growth - Review Request Emails - On-site Widgets - 10+ Rewards Campaigns - Flexible Referral Program - Moderation & Commenting - Social Push & SEO Page - Reviews Carousel - Rich Snippets - Coupons & Email Upsells - And more Annual - Multi-Channel Content Generation - On-Site Widgets & Galleries - Customized Loyalty & Referrals Programs - Customer Photo Galleries - Google & Facebook Integration - Advanced Content Management - Custom Monthly Orders - Widgets & Emails Customization - Multiple Domains Support - Dedicated Success Manager - And more
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Yotpo, the leading eCommerce marketing platform.
Free
Free - Up to 50 monthly orders - Review Request Emails - On-site Widgets - Moderation & Commenting - Social Pus… Read more about Yotpoh & SEO Page - And more Growth - Review Request Emails - On-site Widgets - 10+ Rewards Campaigns - Flexible Referral Program - Moderation & Commenting - Social Push & SEO Page - Reviews Carousel - Rich Snippets - Coupons & Email Upsells - And more Annual - Multi-Channel Content Generation - On-Site Widgets & Galleries - Customized Loyalty & Referrals Programs - Customer Photo Galleries - Google & Facebook Integration - Advanced Content Management - Custom Monthly Orders - Widgets & Emails Customization - Multiple Domains Support - Dedicated Success Manager - And more
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SurveySparrow   

38
Conversational survey tool
Free
Ranging from Free to Elite, there are 5 plans available to the user. Users can choose to be billed quarterly/annually a… Read more about SurveySparrownd there is also pro-rated refunding available. The Basic Free Plan at $0, Starter Plan at $19, Premium Plan at $49, Enterprise Plan at $149, and the Elite Plan are the pricing plans offered.
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Conversational survey tool
Free
Ranging from Free to Elite, there are 5 plans available to the user. Users can choose to be billed quarterly/annually a… Read more about SurveySparrownd there is also pro-rated refunding available. The Basic Free Plan at $0, Starter Plan at $19, Premium Plan at $49, Enterprise Plan at $149, and the Elite Plan are the pricing plans offered.
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SurveyLegend   

266
Mobile-friendly survey management platform
Free
SurveyLegend offers 4 pricing tiers: Starter: Free for 3 surveys Pro: $19/month for 20 surveys Business: $39/month for u… Read more about SurveyLegendnlimited surveys Legendary: $89/month for unlimited surveys SurveyLegend has monthly and yearly plans. With a yearly plan, users save 25%.
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Mobile-friendly survey management platform
Free
SurveyLegend offers 4 pricing tiers: Starter: Free for 3 surveys Pro: $19/month for 20 surveys Business: $39/month for u… Read more about SurveyLegendnlimited surveys Legendary: $89/month for unlimited surveys SurveyLegend has monthly and yearly plans. With a yearly plan, users save 25%.
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Vocally   

2
Feedback capture and analysis solution
Free
Free for up to 2000 feedback submissions per month. Small - up to 5,000 submissions/month: $69.99/month (billed monthly)… Read more about Vocally or $49.99/month (billed annually). Medium - up to 50,000 submissions/month: $399/month (billed monthly) or $329/month (billed annually) Custom plans are available on request.
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Feedback capture and analysis solution
Free
Free for up to 2000 feedback submissions per month. Small - up to 5,000 submissions/month: $69.99/month (billed monthly)… Read more about Vocally or $49.99/month (billed annually). Medium - up to 50,000 submissions/month: $399/month (billed monthly) or $329/month (billed annually) Custom plans are available on request.
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MySurveyLab   

35
Survey software and questionnaire tool
Free
MySurveyLab provides subscription plans to suit everyone needs. Prices range from $29-$149 a month. Students get 50% off. Read more about MySurveyLab Test any plan for 14 days for FREE. Starter: $29/month includes 1000 responses per month. Standard (for small companies): $39/month includes 2500 responses per month. Professional (for professionals and mid-size companies): $149/month includes unlimited responses. Enterprise plans are also available with unlimited responses included. Contact MySurveyLab for a pricing quote.
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Survey software and questionnaire tool
Free
MySurveyLab provides subscription plans to suit everyone needs. Prices range from $29-$149 a month. Students get 50% off. Read more about MySurveyLab Test any plan for 14 days for FREE. Starter: $29/month includes 1000 responses per month. Standard (for small companies): $39/month includes 2500 responses per month. Professional (for professionals and mid-size companies): $149/month includes unlimited responses. Enterprise plans are also available with unlimited responses included. Contact MySurveyLab for a pricing quote.
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LiveAgent   

782
Great customer service starts with better help desk software
Free
14-day free trial, no credit card required. Subscription plans: Free: $0/agent/month Ticket: $15/agent/month Ticket… Read more about LiveAgent + Chat: $29/agent/month All-inclusive: $39/agent/month Self-hosted licenses: Downloadable: $11,950 - 20 agents included, +$690 for each additional agent. Enterprise: $34,950 - 50+ agents.
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Great customer service starts with better help desk software
Free
14-day free trial, no credit card required. Subscription plans: Free: $0/agent/month Ticket: $15/agent/month Ticket… Read more about LiveAgent + Chat: $29/agent/month All-inclusive: $39/agent/month Self-hosted licenses: Downloadable: $11,950 - 20 agents included, +$690 for each additional agent. Enterprise: $34,950 - 50+ agents.
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Critizr  

0
Customer feedback collection & analysis platform for retail
Free
Contact Critizr for pricing information. Read more about Critizr
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Userlike  

631
Live chat and customer messaging for businesses of all sizes
Free
Start with our free trial, no credit card required. Then decide whether to go with our free product or one of our premium… Read more about Userlike plans.
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Live chat and customer messaging for businesses of all sizes
Free
Start with our free trial, no credit card required. Then decide whether to go with our free product or one of our premium… Read more about Userlike plans.
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Typeform  

329
Make data collection an experience with custom forms
Free
- Free Plan: FREE to collect 100 responses per month, with typeforms of up to 10 fields. - Essential:$35/month (or $30… Read more about Typeform/month when billed annually) to collect up to 1,000 responses from as many typeforms as you want. - Professional: $50/month (or $35/month when billed annually) to collect up to 5,000 responses from as many typeforms as you want. - Premium: starting at $70/month (or $59/month when billed annually) to collect up to 10,000 responses from as many typeforms as you want, with priority support, customizable branding, Typeform brand removal and more. Paid plan features: Logic Jump, Respondent Notifications, Hidden Fields and Payments Collection (Stripe).
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Make data collection an experience with custom forms
Free
- Free Plan: FREE to collect 100 responses per month, with typeforms of up to 10 fields. - Essential:$35/month (or $30… Read more about Typeform/month when billed annually) to collect up to 1,000 responses from as many typeforms as you want. - Professional: $50/month (or $35/month when billed annually) to collect up to 5,000 responses from as many typeforms as you want. - Premium: starting at $70/month (or $59/month when billed annually) to collect up to 10,000 responses from as many typeforms as you want, with priority support, customizable branding, Typeform brand removal and more. Paid plan features: Logic Jump, Respondent Notifications, Hidden Fields and Payments Collection (Stripe).
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Hotjar  

309
Behavior Analytics for any business selling online.
Free
Basic: Free. A limited package for personal use. Pro: $29/month. Unlimited insights for less than $1/day. Business:… Read more about Hotjar from $89/month. For organizations with high traffic.
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Behavior Analytics for any business selling online.
Free
Basic: Free. A limited package for personal use. Pro: $29/month. Unlimited insights for less than $1/day. Business:… Read more about Hotjar from $89/month. For organizations with high traffic.
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SurveyGizmo  

265
We put feedback in the hands of those who can take action.
Free
From Fortune 500 to Startups, SurveyGizmo provides the best data collection, analysis, and integration tools to solve rea… Read more about SurveyGizmol business problems, with the IT guardrails their enterprise needs. Pricing ranges from free to paid plans based on your business needs.
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We put feedback in the hands of those who can take action.
Free
From Fortune 500 to Startups, SurveyGizmo provides the best data collection, analysis, and integration tools to solve rea… Read more about SurveyGizmol business problems, with the IT guardrails their enterprise needs. Pricing ranges from free to paid plans based on your business needs.
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Feedier  

118
Gamified customer engagement & feedback collection tool
Free
Free plan: $0 (200 feedback entries per month) Standard plan: $49.9/mo or $548.9/yr Enterprise plan: $139.9/mo or $1538… Read more about Feedier.9/yr
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Gamified customer engagement & feedback collection tool
Free
Free plan: $0 (200 feedback entries per month) Standard plan: $49.9/mo or $548.9/yr Enterprise plan: $139.9/mo or $1538… Read more about Feedier.9/yr
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Tidio  

108
Communicator for businesses. live chat, messenger and email
Free
7-day free trial, no credit card required. Basic: $0 Communicator: $15 for 3 operators per month, additional operators… Read more about Tidiofor $10 Automation: Starts at $15 for 5k automation triggers.
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Communicator for businesses. live chat, messenger and email
Free
7-day free trial, no credit card required. Basic: $0 Communicator: $15 for 3 operators per month, additional operators… Read more about Tidiofor $10 Automation: Starts at $15 for 5k automation triggers.
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CheckMarket  

131
Cloud-based enterprise survey software solution
Free
Simple pricing based on volume of respondents. All plans include unlimited users and all features. Read more about CheckMarket
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Cloud-based enterprise survey software solution
Free
Simple pricing based on volume of respondents. All plans include unlimited users and all features. Read more about CheckMarket
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123FormBuilder  

112
Web forms: as easy as 1-2-3!
Free
Free Basic plan includes: 5 forms, 10 fields/form, 100 submissions/month, mobile support & even more features. Premium f… Read more about 123FormBuildereatures pack: - payment integration for e-commerce forms with PayPal, Square, Stripe, Authorize.Net, Sage Pay, etc. (multiple processors allowed simultaneously) - custom form branding with domain aliasing - multiple sub-user accounts.
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Web forms: as easy as 1-2-3!
Free
Free Basic plan includes: 5 forms, 10 fields/form, 100 submissions/month, mobile support & even more features. Premium f… Read more about 123FormBuildereatures pack: - payment integration for e-commerce forms with PayPal, Square, Stripe, Authorize.Net, Sage Pay, etc. (multiple processors allowed simultaneously) - custom form branding with domain aliasing - multiple sub-user accounts.
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Reputology  

47
Review management for Google, Facebook and more
Free
Single Location: $49/month on an annual subscription. Multi-location: Contact Reputology for Enterprise pricing. Agenc… Read more about Reputologyies & resellers: Contact Reputology for Enterprise pricing.
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Review management for Google, Facebook and more
Free
Single Location: $49/month on an annual subscription. Multi-location: Contact Reputology for Enterprise pricing. Agenc… Read more about Reputologyies & resellers: Contact Reputology for Enterprise pricing.
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Praiseworthy  

37
Employee recognition & individual feedback management
Free
$299 with a minimum of 10 users required. Contact Praiseworthy for more detailed pricing information. Read more about Praiseworthy
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Employee recognition & individual feedback management
Free
$299 with a minimum of 10 users required. Contact Praiseworthy for more detailed pricing information. Read more about Praiseworthy
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GetFeedback  

39
Send better surveys. Collect better feedback.
Free
Create your free GetFeedback trial account at https://www.getfeedback.com GetFeedback Professional: $50/month GetFeedba… Read more about GetFeedbackck Enterprise: Starting at $150/month GetFeedback for Salesforce: Contact Us at sales@getfeedback.com
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Send better surveys. Collect better feedback.
Free
Create your free GetFeedback trial account at https://www.getfeedback.com GetFeedback Professional: $50/month GetFeedba… Read more about GetFeedbackck Enterprise: Starting at $150/month GetFeedback for Salesforce: Contact Us at sales@getfeedback.com
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Acobot  

29
Self-learning conversational AI for lead nurture on websites
Free
A 15 day free trial is available, after which price plans are as follows: Acobot FREE (250 users/month + 25 web pages):… Read more about Acobot$0 Acobot SMALL (500 users/month + 50 web pages): $29/month Acobot MEDIUM (1500 users/month + 150 web pages): $49/month Acobot LARGE (3000 users/month + 300 web pages): $99/month
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Self-learning conversational AI for lead nurture on websites
Free
A 15 day free trial is available, after which price plans are as follows: Acobot FREE (250 users/month + 25 web pages):… Read more about Acobot$0 Acobot SMALL (500 users/month + 50 web pages): $29/month Acobot MEDIUM (1500 users/month + 150 web pages): $49/month Acobot LARGE (3000 users/month + 300 web pages): $99/month
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Delighted  

23
Multi-channel customer feedback collection with NPS scoring
Free
BILLED MONTHLY: FREE = $0 per month PLAN 1 = $99 per month PLAN 2 = $249 per month ENTERPRISE = Contact for pricing… Read more about Delighted BILLED YEARLY: FREE = $0 per month PLAN 1 = $89 per month PLAN 2 = $224 per month ENTERPRISE = Contact for pricing
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Multi-channel customer feedback collection with NPS scoring
Free
BILLED MONTHLY: FREE = $0 per month PLAN 1 = $99 per month PLAN 2 = $249 per month ENTERPRISE = Contact for pricing… Read more about Delighted BILLED YEARLY: FREE = $0 per month PLAN 1 = $89 per month PLAN 2 = $224 per month ENTERPRISE = Contact for pricing
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Survicate  

25
The fastest way to collect feedback from customers
Free
Survicate offers 4 plans: Free: $0/month Essential: $79/month Professional - $129/month Ultimate - $299/month. Read more about Survicate
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The fastest way to collect feedback from customers
Free
Survicate offers 4 plans: Free: $0/month Essential: $79/month Professional - $129/month Ultimate - $299/month. Read more about Survicate
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AppFollow  

6
App store optimization and review management solution
Free
A free plan is available for up to 2 apps, 2 countries, and 5 users. The Premium plan starts from $29 per month for 2… Read more about AppFollowapps, all countries, and up to 20 users. Contact AppFollow for custom enterprise plans.
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App store optimization and review management solution
Free
A free plan is available for up to 2 apps, 2 countries, and 5 users. The Premium plan starts from $29 per month for 2… Read more about AppFollowapps, all countries, and up to 20 users. Contact AppFollow for custom enterprise plans.
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