Preferrd is a reviews management platform providing cloud-based reviews management software for professional services. With full Google review integration companies use Preferrd to build trust and increase sales by collecting, managing and showcasing reviews.
Myopolis is a cloud-based customer communication management software designed to help businesses centralize and streamline lead and client interactions on a unified platform. Supervisors can utilize the built-in inbox to view assigned/unassigned tasks, create groups, and categorize messages based on tags.
Crow Canyon’s Customer Service and Support Solution provides an effective support system for your team. Customers will benefit from quick and accurate responses, and ongoing tracking and follow-up ensure issues are resolved and customers’ needs are met.
CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product.
Track is a Brazilian platform for managing the customer experience that companies can use to monitor interactions with their consumers throughout the customer relationship journey. This process is conducted using technology with the application of relevant surveys and metrics.
Commerce Studio is a support, logistics, and order management platform designed to help businesses handle returns, exchanges, damages, payments, clients’ issues, inventory, and more. Supervisors can customize their database with objects and integrations based on organizational requirements.
Feedbackstr empowers companies to simply and directly ask their customers through easy and quick surveys from a phone, tablet, or computer about their products and services to measure and manage customer satisfaction and customer experience
Critizr is an all-in-one customer feedback & experience management platform which enables the collection, processing, and analysis of customer feedback. The solution supports data collection through multiple channels, real-time customer satisfaction analysis, performance measurement, and more.
MindTouch is a leading provider of enterprise-grade, AI-powered knowledge management solutions that help mid-size to large organizations improve self-service, enhance agent assistance and increase customer lifetime value.
Bizooy is a customer communication platform designed to help local businesses in healthcare, pest control, retail, real estate, and other sectors manage client reviews. It helps managers streamline data-driven decision-making processes and improve search rankings across Facebook, Google, and Yelp.
Easily integrated into your existing IT infrastructure, NetSupport ServiceDesk delivers the processes needed to help you effortlessly track, organize, manage and answer the toughest support challenges.
Microsoft Dynamics 365 Customer Voice is a comment collection, analysis, and management tool, which gives companies access to in-depth customer insights about their products and services, contributing to trend insight and strategic decision-making.
Touchpoint CX is a cloud-based customer experience (CX) management platform. It helps amplify voice of customer (VoC) initiatives and convert customer feedback into real-time insights and actions across an entire organization.
PipeOneMe is a cloud-based software that helps businesses in education, retail, real estate, telecommunications, and other industries streamline customer communication processes by establishing two-way text-based interactions. It lets sales teams manage tickets, segment audiences, and access the pre-built message templates.
Get the Job done with HOM. HOM is an “all-in-one” platform that simplifies hotel operations and team communication, increases productivity and guest satisfaction.
Qemotion is a cloud-based semantic and emotional analysis solution designed to help businesses evaluate the opinions of employees and customers via a unifed portal. The platform includes artificial intelligence technology, which lets organizations identify customer issues, track ratings and reviews, and take appropriate measures to ensure an optimized customer experience.
NeoAssist is a modular, omnichannel service solution that makes it possible to use chatbots with natural language processing technology, create workflows, organize task distribution, and monitor the response time of calls using metrics and alerts. Available in Portuguese for the Brazilian market.
Roundesk is your partner value generator who accompanies you in your projects of business telecommunications and customer relationship management (CRM), from the thought to the implementation and beyond.
Kimola Cognitive is a machine learning platform to analyze customer feedback. Users are able to create custom models, use gallery of pre-built models, scrape reviews and generate SWOT analysis, product descriptions, powerful marketing materials with GPT.
SendUsReviews is a customer satisfaction management platform. We are focused on helping small and medium appointment based businesses increase their customer satisfaction and google review profile by sending post appointment SMS surveys.
The IdeaWall is a customer feedback management product which enables businesses to capture, manage, and prioritize customers' inputs via community discussions and votes