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Best Customer Satisfaction Software - Page 2

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227 software options

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Guest Satisfaction Surveys logo

Guest Satisfaction Surveys

(0)

Cloud-based survey and customer satisfaction platform

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Guest Satisfaction Surveys is a cloud-based customer satisfaction platform designed to help businesses capture guests’ feedback through custom surveys. It enables organizations to gain insights into guests’ behavior, create in-stay and post-stay surveys, and analyze positive or negative feedback to determine the impact on online reputation.

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Nextiva logo

Nextiva

4.2
(193)

Simplifying Business Communication

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Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality.

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justLikeAPI logo

justLikeAPI

5.0
(2)

A single point API for scraping review websites with ease

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justLikeAPI is an advanced data crawling API service that enables companies to perform actions on technically most complicated sites (i.e. social networks, review sites).

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SmartKarrot logo

SmartKarrot

4.3
(17)

Intelligence-driven customer success platform

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SmartKarrot is an integrated Product Success and Customer Success Platform, which assists businesses with customer experience management and behavioral analytics. Key features include account health monitoring, granular segmentation, feedback collection and notifications.

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ReviewTrackers logo

ReviewTrackers

4.6
(130)

Review monitoring software for multi-location businesses

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Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

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Press'nXPress logo

Press'nXPress

(0)

Capturing customer feedback in real-time at any interaction

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With PressnXPress understand customers' experience at every touchpoint of the customer journey. Utilize real-time dashboard with full control to analyze data and gain insights. Easily browse through all the feedback received with the intuitive dashboard to monitor and track trends.

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Typeform logo

Typeform

4.7
(524)

Make data collection an experience with custom forms

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Typeform is the versatile data collection tool that makes asking easy and answering fun, whether it's forms, quizzes, surveys, or something completely new.

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Capacity logo

Capacity

4.5
(13)

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Canny logo

Canny

4.7
(34)

Customer feedback & feature request management

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Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap

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monday sales CRM logo

monday sales CRM

4.8
(348)

Close deals. Automate the rest.

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monday sales CRM is the best customer satisfaction software to manage your customers' info and satisfaction. Digitize your forms and turn responses into workflows with monday.com's no-code platform. Quickly create forms, and embed them anywhere or share a link to get customer feedback instantly.

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UniFocus logo

UniFocus

4.4
(43)

Smart workforce management tools with real-time insights

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UniFocus decision-making technology offers workforce management tools that help managers make smarter decisions.

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Qualaroo logo

Qualaroo

4.8
(18)

Powerful Survey And Feedback Management Tool

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Unlimited surveys, free account, & easy-to-use to gather feedback for product development, UI/UX optimization, marketing, and more. 100+ million insights collected.

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Zoho CRM Plus logo

Zoho CRM Plus

4.4
(49)

Unified Customer Experience platform

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Zoho CRM Plus is a unified customer experience platform that brings your sales, marketing, and customer service teams together on a single interface; centralizes customer and company data; and improves overall customer satisfaction. Key features include customer surveys, website live chat and chat b

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Medallia Experience Cloud logo

Medallia Experience Cloud

4.5
(28)

The pioneer and market leader in Experience Management

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Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact™ Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.

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Skilljar Customer Education logo

Skilljar Customer Education

4.6
(17)

The leading LMS for Customer and Partner Training

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Skilljar is the leading external LMS to drive product adoption, increase net retention, and lower cost to support. The solution accelerates customer onboarding and engagement by enabling multimedia course creation, an intuitive and mobile-responsive learning environment and CRM data integrations.

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IntouchSurvey logo

IntouchSurvey

5.0
(1)

Collect Voice of Customer data with flexible survey software

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IntouchSurvey™ is a survey tool designed to help multi-location businesses across retail, hospitality, grocery, & other sectors conduct electronic surveys for market research. The tool enables you to measure customer satisfaction scores, collect user feedback, retain existing & acquire new customer

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Wonderflow logo

Wonderflow

5.0
(2)

Unified Voice of the customer analytics

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Wonderflow is the simplest AI-based solution to analyze the Voice of the Customer and get insights on Ratings & Reviews.

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Froged logo

Froged

4.7
(40)

THE one tool for onboarding, engagement & customer support

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FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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Survicate logo

Survicate

4.5
(28)

The fastest way to collect feedback from customers

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Measure customer satisfaction with an easy & intuitive tool dedicated to small-to-medium-sized companies.

Survicate is a powerful survey, NPS, and feedback management software that helps you capture more customer feedback and improve customer satisfaction.

? Email, link, web, and mobile surveys

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Tidio logo

Tidio

4.8
(233)

Communicator for businesses. live chat, messenger and email

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Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface

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Zonka Feedback logo

Zonka Feedback

4.8
(61)

Multi-channel survey & feedback platform

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Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time reports, and receive instant alerts

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Zendesk logo

Zendesk

4.4
(2.8K)

Service-first CRM company that builds support & sales tools

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Zendesk is the leading help desk software built for better customer experiences. Improve your CSAT scores by supporting your customers on any channel: text SMS, web, mobile app, phone, email, social media.

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Broadly logo

Broadly

4.9
(117)

Online review & reputation management for small businesses

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Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers

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Weave logo

Weave

4.1
(333)

all-in-one customer communication software

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Weave is the all-in-one customer communications and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Retently logo

Retently

5.0
(25)

Net Promoter Score & customer feedback collection

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Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.

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