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Best Customer Satisfaction Software - Page 3

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Q One logo

Q One

4.7
(10)

All-in-one market research & consumer insight platform

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Q One is an all-in-one market research and consumer insight platform for multi-channel, multi-currency, and multilingual market research. The cloud-based platform offers a range of tools for research professionals that help increase panel engagement and identify opportunities in the marketplace.

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Botsify logo

Botsify

4.4
(5)

Live chat and conversational AI solution

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Botsify is a live chat solution that works 24/7. It enables businesses to delight their customers and improve their sales by engaging them in real-time, sending personalized messages, and assisting with bot assistance conveniently. Other than the normal email communication channels like Messenger, Website, Whatsapp, Instagram and email, Botsify also connects with Facebook Messenger and Skype to give you a complete holistic view of your customer communication.

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PxidaCX logo

PxidaCX

(0)

Customer experience and feedback solution

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PxidaCX empowers you to easily monitor customer satisfaction and benchmark it with your closest competitors to understand your strengths and weaknesses. You can see clear recommendations, updated in real time, on how to improve customer satisfaction.

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Pipefy logo

Pipefy

4.6
(275)

the Work Management platform

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Pipefy is the Work Management platform that empowers do-ers to organize and control their work in a single place, allowing anyone to streamline and automate any process on their own.

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Swell logo

Swell

4.6
(295)

Cloud-based customer experience management platform

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Swell helps you grow your business by putting your reputation to work. When you look as good online as you do in person, new customers will come your way. With more reviews and better engagement, you’ll be found online, rank higher in searches, get more web traffic, and of course, more customers.

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SurveyMonkey logo

SurveyMonkey

4.6
(8.8K)

A market-leading survey platform.

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Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives millions of people around the world a way to turn feedback into action that drives growth and innovation.

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monday.com logo

monday.com

4.6
(2.5K)

Project Management Made Easy

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monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go.

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Trustpilot logo

Trustpilot

4.5
(733)

Customer review management platform for online businesses

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Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve customer experience, amplify their online presence, increase conversions and sales, and more

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Podium logo

Podium

4.3
(433)

Review management, reputation software, webchat, payments

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Podium is a best-in-class messaging + payments platform for local businesses that generates leads, boosts online reputation, consolidates communication channels, creates SMS marketing campaigns and accepts payments - all from one location.

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Qualtrics CustomerXM logo

Qualtrics CustomerXM

4.7
(230)

Customer experience management (CXM) platform

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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

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Alchemer logo

Alchemer

4.5
(294)

Capture feedback your way. Put it to work right away.

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Every organization collects customer feedback, but very few act on it. Alchemer, formerly SurveyGizmo, takes the voice of the customer out of dashboards and puts it into the hands of your people. Alchemer is the only solution that helps you transform into a truly customer-centric organization.

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Preferred Patron Loyalty logo

Preferred Patron Loyalty

4.9
(85)

Loyalty marketing and gift card management

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Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many diverse industries

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Lucky Orange logo

Lucky Orange

4.7
(98)

All-in-one conversion optimization suite for website owners

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Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls

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Userback logo

Userback

4.8
(71)

Collect fast visual feedback from any website or design.

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Userback is a visual feedback solution that makes it easy for website owners and software teams to collect and manage feedback, feature requests, and bug reports from their users. Collect visual feedback with annotated screenshots, video recordings, and more so that you can manage feedback faster.

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Spark Chart logo

Spark Chart

4.8
(36)

Survey software for business consultants and leaders

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Spark Chart is comprehensive survey software for business consultants and leaders to create and deploy any type of survey. Key features include customizable surveys and branding, ready-made templates, comprehensive deploy & track options, conditional logic and powerful reporting analytics & sharing.

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Giftbit logo

Giftbit

4.6
(42)

Employee engagement and recognition software

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Giftbit is a customer engagement software designed to help businesses send and track digital gift cards to employees in bulk. The platform enables managers to create customizable reward templates with the company’s logo on a unified interface.

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Efficy CRM logo

Efficy CRM

4.0
(86)

Pay-less for more. Europe's most flexible CRM

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Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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Harvestr logo

Harvestr

4.9
(23)

Product management platform for high-growth B2B SaaS.

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Harvestr is an all-in-one customer feedback management platform that helps companies build amazing products. Key features include customer feedback aggregation, feedback insights, problem prioritization and tracking. Harvestr integrates with all your tools (Zendesk, Intercom, Salesforce, Slack...).

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Kustomer logo

Kustomer

4.5
(35)

Modern Customer Service Software For Customer-First Brands

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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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Endorsal logo

Endorsal

4.7
(27)

Review management and customer satisfaction solution

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Endorsal is a review management software designed to help businesses automatically collect and display customer testimonials on websites. It enables managers to generate custom reports, measure conversion rates, and enhance customer loyalty via a unified platform.

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Feedbackly logo

Feedbackly

4.2
(34)

All-in-one feedback software

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Launch surveys in almost any channel you can imagine, let the feedback collect for you automatically, take action on your feedback instantly with the help of automation.

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AreTheyHappy logo

AreTheyHappy

4.9
(15)

Deliver amazing customer experiences online and offline

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AreTheyHappy is the only online reputation management software made for restaurant and hospitality brands looking to scale their activity, locations and awareness.

We bring all the tools for growth at your fingertips. One intuitive dashboard for your marketing, operations and front-line teams.

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Grab Your Reviews logo

Grab Your Reviews

5.0
(10)

Reputation management software for handling customer reviews

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Grab Your Reviews is a reputation management software designed to help businesses collect, handle, and share clients’ reviews across corporate websites and social media platforms. Managers can respond to reviews using the command center and receive alerts about new feedback.

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Retamo logo

Retamo

5.0
(9)

Online review and reputation management software

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Retamo is an online review and reputation management software designed to help businesses generate, monitor, and analyze customer ratings or feedback. Teams can share reviews across multiple platforms such as Twitter, LinkedIn, XING, Facebook, and corporate websites.

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Intouch Insight CX Platform logo

Intouch Insight CX Platform

4.6
(10)

Get a 360 view of your customer experiences.

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The Intouch Insight CX Platform is designed to get you the most out of your mystery shopping and operational audit programs while driving actionable insights from all customer touchpoints.

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