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Customer Satisfaction Software - Page 3

149 software options

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Crowdtech

5.0
(1)

Market research solution for organizations

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Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution.

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Userlike

4.6
(634)

Live chat and customer messaging for businesses of all sizes

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Userlike is live chat software for website and mobile messaging support. Help your customers via a chat window on your site or your customers' favorite messaging app such as WhatsApp, Facebook and more.

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Typeform

4.7
(439)

Make data collection an experience with custom forms

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Typeform is the versatile data collection tool that makes asking easy and answering fun, whether it's forms, quizzes, surveys, or something completely new.

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Grade.us

4.8
(239)

White-labeled review marketing platform for agencies & SEOs

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Grade.us is the review management software that helps marketers, agencies, SEOs and enterprises get great reviews on all of the important review sites with email and text drip campaigns. It monitors reviews across websites, and amplify best reviews on website and social media channels.

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Tidio

4.8
(202)

Communicator for businesses. live chat, messenger and email

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Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface

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Yotpo

4.6
(272)

Yotpo, the leading eCommerce marketing platform.

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Yotpo, the leading eCommerce marketing platform, helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more, empowering brands to create smarter, higher-converting customer experiences.

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Alchemer

4.5
(276)

We put feedback in the hands of those who can take action.

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Every organization collects customer feedback, but very few act on it. Alchemer, formerly SurveyGizmo, takes the voice of the customer out of dashboards and puts it into the hands of your people. Alchemer is the only solution that helps you transform to a truly customer-centric organization.

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Broadly

4.9
(116)

Online review & reputation management for small businesses

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Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers

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Feedier

4.7
(117)

Gamified customer engagement & feedback collection tool

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Feedier is a Feedback management platform to collect qualitative Feedback with highly engaging and gamified forms. Be a leader, turn Feedback into growth leverage by making data-driven decisions.

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ReviewTrackers

4.6
(128)

Review monitoring software for multi-location businesses

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Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

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Home Care Pulse

4.9
(82)

Customer satisfaction platform for home care agencies

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Home Care Pulse is a customer satisfaction platform that enables agency owners, marketers, care providers & corporate executives to monitor the experience of clients and care givers using surveys and feedback. Key features include benchmarking, reporting, SSO, and contact management

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CheckMarket

4.5
(147)

Cloud-based enterprise survey software solution

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Cloud-based enterprise survey software solution. Users in more than 150 countries use CheckMarket to conduct beautiful surveys, get insights and act on the results.

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SmartSurvey

4.7
(92)

Online survey & questionnaire tool

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SmartSurvey is a cloud-based survey & questionnaire management tool which allows users to create, distribute, manage, and analyze responses for unlimited surveys.

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Nextiva

4.2
(180)

Simplifying Business Communication

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Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality.

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123FormBuilder

4.4
(119)

Web forms: as easy as 1-2-3!

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123FormBuilder is the fastest way to create professional forms for web and mobile. The drag & drop form editor makes it simple to build custom contact forms, surveys, registration forms and order forms in just minutes, using your browser. No coding skills required.

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QuickTapSurvey

4.6
(73)

In-person Surveys, Mobile Forms & Kiosks (Works Offline)

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QuickTapSurvey is the only all-in-one survey platform that lets you capture data anywhere, even offline.

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SurveyLab

4.9
(48)

Survey software and questionnaire tool

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SurveyLab is professional online survey software for any size of business, non-government organizations and professionals. SurveyLab is an online survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics.

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Lucky Orange

4.6
(65)

All-in-one conversion optimization suite for website owners

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Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls

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SurveyMonkey CX

4.7
(56)

NPS solution for flexible data collection & analysis

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SurveyMonkey CX is an NPS solution that enables businesses to collect, understand, and act on their customer feedback. Trigger personalized surveys through multiple channels, identify improvement areas using advanced analytics, and close the loop with customers by triggering follow-up actions.

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Groove

4.4
(63)

Support, Simplified.

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Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve.

Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk.

And it’s a more personal experience for your customers…

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GetFeedback

4.8
(40)

Send better surveys. Collect better feedback.

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GetFeedback is easy-to-use online survey software designed to improve response rates.

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SmileBack

4.9
(32)

The Feedback Specialists

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SmileBack is the only customer feedback system specifically designed for MSPs and helpdesks, and focused exclusively on customer satisfaction. Our CSAT, NPS and reporting tools empower you to drive your business by making feedback abundant and actionable.

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Acobot

4.9
(31)

Self-learning conversational AI for lead nurture on websites

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With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach.

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Delighted

4.9
(33)

Multi-channel customer feedback collection with NPS scoring

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Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real time

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zenloop

4.9
(30)

Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback

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The SaaS company zenloop is a feedback management platform that empowers e-commerce brands to strengthen customer retention by nurturing relationships and fostering customer centricity based on the Net Promoter System®(NPS).

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