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Customer Success
Page 5

Customer Success Software with Communication Management (2026) - Page 5

Last updated: April 2026

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Features

Support Ticket Management(32)

Reporting/Analytics(106)

Real-Time Notifications(76)

Communication Management

Client Portal(28)

Integrated with

Jira(26)

Zoho CRM(15)

Salesforce Sales Cloud(25)

HubSpot CRM(46)

Aircall(13)

Pricing model

Free(28)

Open Source(2)

Free Trial(71)

One Time License(2)

Subscription(92)

Devices supported

Mac(42)

iPad(35)

Android(38)

Linux(24)

Web-based(115)

iPhone(38)

Windows(45)

Organization types

Small Business(109)

Non Profit(47)

Large Enterprises(96)

Public Administrations(33)

Freelancers(46)

Mid Size Business(106)

User rating

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115 software options

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Glia

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Personalized live customer experience & engagement

Glia is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors.

Read more about Glia

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Zendo

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Sell & Deliver Services All In One Place

Zendo: all-in-one software streamlining service sales—custom, productized, subscriptions. Boost efficiency via automation, tailored workflows, auto-invoices, & pro Service Catalog. Chat-centric, white-label options. Easy-to-use for thriving businesses.

Read more about Zendo

Users also considered

OnRamp

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

B2B organizations with high-touch customer onboarding

OnRamp is dynamic customer onboarding software that helps you turn any high-touch customer process into a simple, guided experience. With OnRamp, customer onboarding and implementation managers can actually do more with less and deliver white-glove onboarding and enablement at scale.

Read more about OnRamp

Users also considered

Turf

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

The customer self-service platform for SaaS.

Turf is a customer self-service platform that allows SaaS businesses to create one single meet point with community forums, knowledge bases, help centers, feature requesting & bug reporting, an academy, technical documentation, roadmaps, changelogs, customer feedback management, and more.

Read more about Turf

Users also considered

Intelo AI

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Maximize revenue with a customer success AI platform

Intelo is a customer success AI platform for B2B SaaS teams. It provides insights, tools and automation to drive customer outcomes, fuel sustainable revenue and reduce churn. The platform detects risk trends, analyzes product interactions and customer sentiment, and surfaces at-risk accounts and hidden expansion potential so teams can take action.

Read more about Intelo AI

Users also considered

DVSAnalytics Workforce Optimization

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Improve Your Contact Center Customer Experience

Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.

Read more about DVSAnalytics Workforce Optimization

Users also considered

CFN Insight

3.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer experience software with journey mapping tools

CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product.

Read more about CFN Insight

Users also considered

Intelligent Engagement Platform

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer engagement and experience software

NGDATA offers an intelligent engagement platform that builds rich customer data profiles to create truly personalized customer experiences with in-built real-time interaction management.

Read more about Intelligent Engagement Platform

Users also considered

sensedata

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

An intelligent tool for customer process management

sensedata is an intelligent customer management solution in the Portuguese language, making it possible to integrate customer data for a 360-degree view of relationship histories, activities, and indicators, as well as manage new customers from the first contact and create dynamic, effective segmentation.

Read more about sensedata

Users also considered

CustomerX

(0)

Digital solution with resources for customer satisfaction.

CustomerX is a customer satisfaction system responsible for automating tasks, scheduling appointments, and centralizing data to help businesses direct time and resources towards strengthening customer relationships with Customer Success.

Read more about CustomerX

Users also considered

AppEQ.ai

(0)

Your Co-Pilot to Drive Revenue Retention

AppEQ is a customer retention software that provides one-click real-time customer insights on top of your existing SaaS applications such as CRM, Helpdesk, Email, etc.

Purpose-built for Customer Success and Account Management teams to drive retention revenue and growth.

Read more about AppEQ.ai

Users also considered

ReFrame Engage

(0)

Conversational intelligence and customer engagement software

ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

Read more about ReFrame Engage

Users also considered

Ascendr

(0)

SaaS Customer onboarding platform

SaaS Customer onboarding platform

Read more about Ascendr

Users also considered

Userlot

(0)

Customer Success Platform maximizing Net Revenue Retention

Userlot provides a systematic approach to Customer Success. Ensuring CS teams, and their leaders, have complete visibility of their daily tasks to ensure nothing is forgotten. Tasks can be automatically created at the right time (not overloaded) from playbooks and automation to ensure clients get a consistent approach from your teams.

Read more about Userlot

Users also considered

Velaris

(0)

AI platform for managing customer success teams

Customer Success Platform for B2B SaaS companies, unifying customer data, automating workflows, and enabling proactive engagement. With powerful integrations, real-time health scoring, and enterprise-grade security, Velaris helps reduce churn, drive growth, and scale Customer Success across the entire lifecycle.

Read more about Velaris

Users also considered

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