getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Success Software with Communication management - Page 4

Last updated: June 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

117 software options

Planhat logo

Customer success platform

learn more
Planhat is a Customer Success Platform that empowers organizations to acquire, service, and grow lifelong customers. This comprehensive customer platform serves as a single source of truth, providing sales, service, and success teams with an intuitive, action-first interface to streamline their workflows and drive successful outcomes.

Read more about Planhat

Users also considered
ModuleQ logo

AI platform for sales teams

learn more
ModuleQ provides an AI augmentation solution that supports busy customer/ client-facing professionals and boosts their level of performance.

Read more about ModuleQ

Users also considered
Churn Assassin logo

Churn prediction system

learn more
Churn Assassin is an advanced churn prediction system that helps B2B SaaS companies reduce customer churn by up to 38%. The product offers a two-minute setup process that provides daily automated insights on at-risk customers, allowing companies to take early action and prevent churn. Churn Assassin's machine learning and statistical analysis capabilities analyze customer behavior data to identify reliable churn signals, taking the guesswork out of churn prevention.

Read more about Churn Assassin

Users also considered
ProteusEngage logo

Workspace platform for businesses

learn more
ProteusEngage provides a centralized secure digital workspace offering multiple modules and enabling sharing and two-way collaboration.

Read more about ProteusEngage

Users also considered
Regale logo

Sales enablement and demo solution

learn more
Regale is the world’s first Seller Showtime Platform that transforms how enterprise software teams deliver product demonstrations. Using guided, ready-to-launch demo experiences, Regale turns every seller into a product storyteller.

Read more about Regale

Users also considered
Capacity logo

Artificial Intelligence-based knowledge management solution

learn more
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

Read more about Capacity

Users also considered
BrainStorm logo

Transform the way your users tackle software adoption.

learn more
BrainStorm helps mid-size and enterprise organizations dramatically increase their software adoption. Our highly personalized approach to change management reduces user frustration, alleviates IT workloads, and helps organizations achieve their software adoption goals.

Read more about BrainStorm

Users also considered
Intelligent Engagement Platform logo

Customer engagement and experience software

learn more
NGDATA offers an intelligent engagement platform that builds rich customer data profiles to create truly personalized customer experiences with in-built real-time interaction management.

Read more about Intelligent Engagement Platform

Users also considered
sensedata logo

An intelligent tool for customer process management

learn more
sensedata is an intelligent customer management solution in the Portuguese language, making it possible to integrate customer data for a 360-degree view of relationship histories, activities, and indicators, as well as manage new customers from the first contact and create dynamic, effective segmentation.

Read more about sensedata

Users also considered
Pega Customer Service logo

Software for managing customer service operations

learn more
Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

Read more about Pega Customer Service

Users also considered
SubscriptionFlow logo

Subscription management software to manage plans & billing

learn more
Empower your customer success teams to monitor subscriber health, reduce churn, and drive retention. Track engagement, manage renewals, and deliver proactive support to maximize customer lifetime value.

Read more about SubscriptionFlow

Users also considered
Front logo

AI-enabled customer service platform for collaboration

learn more
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

Read more about Front

Users also considered
Pipedrive logo

Cloud-based CRM solution for salespeople

learn more
Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.

Read more about Pipedrive

Users also considered
CFN Insight logo

Customer experience software with journey mapping tools

learn more
CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product.

Read more about CFN Insight

Users also considered
Glance logo

Cobrowsing and digital engagement platform

learn more
Glance is a cobrowsing and digital engagement platform that enables businesses to connect with customers in real-time across websites, apps, and mobile devices. The software transforms digital spaces into collaborative environments where support agents can see what customers see, share screens, and provide personalized guidance during critical customer experience moments.

Read more about Glance

Users also considered
Customer Communities logo

Leading Community Platform for Customer Success & Support

learn more
Boost product adoption, provide self-service onboarding and maximise customer success efficiency with our range of features.

Read more about Customer Communities

Users also considered
Catalyst logo

Bringing Customer Success to the Center

learn more
Catalyst is the most intuitive Customer Success Platform - built by CS leaders, for CS teams.

Read more about Catalyst

Users also considered
Engage 365 logo

Customer loyalty and reward platform

learn more
A Microsoft Dynamics 365 based loyalty platform that allows you to deliver great reward programs- Engage365.
Drive lasting customer loyalty with Engage365.

Read more about Engage 365

Users also considered
Akita logo

Customer Success Software

learn more
Akita is Customer Success software that helps you reduce churn and increase revenue from your existing customers through up-sell, cross-sell and expansion. Akita provides your CSMs with customer health scores, playbooks, intelligent alerts, customer journey management tools, success KPIs, and more.

Read more about Akita

Users also considered
SmartKarrot logo

Intelligent Customer Success & Account Management

learn more
SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation).

Read more about SmartKarrot

Users also considered
Higher Logic Vanilla logo

Engage with Community

learn more
Vanilla provides a one-stop-shop solution that combines the power of customer communities, Q&A, knowledge base, and ideation to help brands improve their customer experience and increase customer loyalty while reducing costs.

Read more about Higher Logic Vanilla

Users also considered
ClientSuccess logo

Onboard Client Success

learn more
ClientSuccess is a client success and onboarding software solution. It brings all customer information into a single place to focus on client onboarding, adopting, renewal, and growth.

Read more about ClientSuccess

Users also considered
Liveoak logo

We help you get virtual business done

learn more
Enterprises that use Liveoak's Virtual Interactions platform, bring on new accounts faster, complete routine customer paperwork faster and offer customers the convenience of not having to physically visit a branch or office. Through Liveoak, enterprises and their customers complete work virtually.

Read more about Liveoak

Users also considered
Gainsight CS logo

Customer success platform

learn more
Gainsight turns data points into an actionable strategy for customer success, allowing you to increase retention, expand revenue, and scale operations.

Read more about Gainsight CS

Users also considered
eBanqo logo

Customer engagement platform with automation

learn more
eBanqo is a customer engagement platform that helps businesses extend their services and offer support on social and messaging channels. It offers automated answers to FAQs, multichannel live chat and automation of workflows that enable customers to onboard, complete purchases or resolve issues from their preferred messaging application.

Read more about eBanqo

Users also considered