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Top Rated Social CRM Tools Software with Instagram

Last updated: May 2026

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18 software options

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent is a customer service and social CRM solution for companies. It helps businesses manage customer communication and social media interactions from a single platform. LiveAgent is a leader in delivering seamless customer experiences.

Start with a 14-Day free trial, no credit card required.

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Agorapulse logo

Easy-to-use social media management for teams and agencies

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Agorapulse is a social media management tool to find and categorize the most vocal followers, retrieve conversation history & team notes on followers.

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Crisp logo

All-in-one multi-channel solution for customer messaging

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Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.

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Re:amaze logo

Support, engage, and convert customers on a single platform.

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Contact profile management, customer notes, customer data attributes, data API, conversation histories, customer identities for email, phone, and social media.

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Sendible logo

Social media management & monitoring tool for agencies

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The Sendible platform brings all your social networks together into a centralised hub and is the easiest way to execute a winning social media strategy for multiple brands at scale. Positioned as a productivity tool for agencies, you can be certain that your team will save hours of time!

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Lyfpit logo

Lyfpit is the social media management software

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Lyfpit is the social media automation and growth hacking platform created by marketers for marketers

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Simla.com logo

CRM platform to boost your eCommerce sales

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Simla.com is a CRM platform designed to boost eCommerce sales, improve customer service, send newsletters, and configure chatbots

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folk logo

The all-in-one CRM to manage all your business relationships

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folk is the all-in-one CRM. Centralize all the relationships that matter for your organization and customize it to the adapted workflow: from Sales CRM, recruiting pipeline, deal flow management, prospection management, and more.

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Kommo logo

Messenger-based sales tool for SMBs and entrepreneurs

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Kommo is the world's first messaging-powered CRM. It features customizable sales pipelines, lead tracking, multichannel communication, integrations with the most popular chat apps and much more.

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easiware logo

No more claims, only conversations

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easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

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Stames logo

Cloud-based customer service & team communication S

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Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

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Umnico logo

Omnichannel communication platform

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Omnichannel messaging platform to raise sales & improve customer support effectivity.

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Zendesk Suite logo

AI powered customer service across all channels

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With Zendesk, you can build customer relationships that are more meaningful, personal, and productive.

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SocialPilot logo

Social Media Scheduling & Analytics Tool for SMBs & Agencies

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Social media management platform for agencies and teams covering scheduling, AI content creation, social inbox, analytics, white-label reporting, and client collaboration across 10 networks.

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Sprout Social logo

Social Media Management Software for Business

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Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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Hootsuite logo

Social media management & scheduling for SMBs and enterprise

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Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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Thryv logo

AI-powered software built for small business growth.

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Thryv helps small businesses manage CRM, marketing, scheduling, payments, and customer communication from one AI-powered platform designed to automate workflows, improve efficiency, and drive business growth.

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ConvoPLUS logo
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Social Media Under Control

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ConvoPLUS combines many social media platforms on a single screen and provides great advantages with its many functions such as content sharing, advanced reporting, crisis management, and multi-user functions.

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