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Top Rated Social CRM Tools Software with Shopify

Last updated: September 2026

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16 software options

Zoho CRM logo

Customer relationship management solution

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Serve your social customer in a better way. Listen to customer conversations over Social media and engage with them without leaving your CRM account.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

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Wati logo

Customer Engagement for Revenue Growth

The Agentic Customer Engagement Platform built for Revenue Growth

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Crisp logo

All-in-one multi-channel solution for customer messaging

Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.

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Re:amaze logo

Support, engage, and convert customers on a single platform.

Contact profile management, customer notes, customer data attributes, data API, conversation histories, customer identities for email, phone, and social media.

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Simla.com logo

CRM platform to boost your eCommerce sales

Simla.com is a CRM platform designed to boost eCommerce sales, improve customer service, send newsletters, and configure chatbots

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easiware logo

No more claims, only conversations

easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

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Saleoid logo

Best CRM Software for leads, sales, marketing & billing

Saleoid is the Best CRM Software for startups, agencies & SMBs an all-in-one platform to generate leads, manage sales, run marketing, and handle billing in one connected system. Starts at $5/month (2-year plan).

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charles logo

Web-based conversational commerce suite for consumer brands

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

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Gallabox logo

A single, collaborative customer communication tool

Gallabox empowers businesses to convert customer conversations into actions by employing WhatsApp Chatbots

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Spoki logo

Helps businesses to communicate with clients via WhatsApp

Spoki is a marketing automation platform that allows businesses to leverage the Whatsapp channel to optimize its business operations
This software gives the possbility to create, automate and analyse the entire sales funnel on Whatsapp, ensuring high opening rates, conversions and consequently sales

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Zendesk Suite logo

AI powered customer service across all channels

With Zendesk, you can build customer relationships that are more meaningful, personal, and productive.

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Sprinklr logo

The definitive AI-native platform for customer experience

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across every customer touchpoint.

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Sprout Social logo

Social Media Management Software for Business

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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Nimble logo

Contact management & social relationship solution

Nimble provides insights & intelligence on your contacts from social to help you engage in a relevant and authentic way.

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Thryv logo

AI-powered software built for small business growth.

Thryv is the AI-native growth platform that helps small businesses get found online, attract more customers, and grow with confidence.

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