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Strategy & Research logo
4.8
411

Customer insights & brand research survey management tool

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Strategy & Research users   
avatar
avatar
avatar
+15
It's easy to learn, easy to use, and even easy to teach. I love this software and would love to become some sort of certified expert user if at all possible.
There are only a few things that we have found the software incapable of doing, and they have been rather minor. We did request that the company add them to their "to-do" list.
I love the flexibility of options in terms of how you can deploy questions and the type of questions you can ask using this software. What you can do with the data afterward is just as excellent too.
Our one complaint is that the price has crept up over the years to the point that it's significantly higher than we were paying 4-5 years ago.
What I love most about Qualtrics is the suite of tool built into the software to help analysis the results. I also appreciate all the options in crafting the survey.
The data analysis options offered within Qualtrics are weak, as are the data cleaning options. This is a non-issue for smaller, or non-scientific surveys.
Their software is excellent, their integration support and API is excellent and their support is hands down the absolute best in the tech industry.
Depending on what platform you were using before it my be a little difficult at first to get acclimated to the program.
You can make really amazing surveys using Qualtrics and it provides so many nice ways to present or export the data collected. The fact that it exports to SPSS is a huge pro.
But having now tried a few alternatives it's pretty clear that qualtrics is particularly good for post collection analysis too.
Qualtrics is an amazing, top of the line survey software, but it comes at a price.
Overall, my experience with qualtrics has been quite pleasant. It is a steady, reliable program.
The ability to customize the questions and their format is great. Tons of options multiple choice, blank fields, etc.
Qualtrics has a nice dashboard and is very easy to use.
Any issues we've had, or questions as far as question development goes, have been addressed immediately by the wonderful support staff.
The customer support is top notch. I love the chat feature to speak with a support tech sooner.
Qualtric's advanced functionality allows us to really personalize our surveys with display logic, embedded data and a great salesforce integration.
It has a lot of advanced features. It is pricey but it is mostly worth the price.
It's easy to learn, easy to use, and even easy to teach. I love this software and would love to become some sort of certified expert user if at all possible.
There are only a few things that we have found the software incapable of doing, and they have been rather minor. We did request that the company add them to their "to-do" list.
I love the flexibility of options in terms of how you can deploy questions and the type of questions you can ask using this software. What you can do with the data afterward is just as excellent too.
Our one complaint is that the price has crept up over the years to the point that it's significantly higher than we were paying 4-5 years ago.
What I love most about Qualtrics is the suite of tool built into the software to help analysis the results. I also appreciate all the options in crafting the survey.
The data analysis options offered within Qualtrics are weak, as are the data cleaning options. This is a non-issue for smaller, or non-scientific surveys.
Their software is excellent, their integration support and API is excellent and their support is hands down the absolute best in the tech industry.
Depending on what platform you were using before it my be a little difficult at first to get acclimated to the program.
You can make really amazing surveys using Qualtrics and it provides so many nice ways to present or export the data collected. The fact that it exports to SPSS is a huge pro.
But having now tried a few alternatives it's pretty clear that qualtrics is particularly good for post collection analysis too.
Qualtrics is an amazing, top of the line survey software, but it comes at a price.
Overall, my experience with qualtrics has been quite pleasant. It is a steady, reliable program.
The ability to customize the questions and their format is great. Tons of options multiple choice, blank fields, etc.
Qualtrics has a nice dashboard and is very easy to use.
Any issues we've had, or questions as far as question development goes, have been addressed immediately by the wonderful support staff.
The customer support is top notch. I love the chat feature to speak with a support tech sooner.
Qualtric's advanced functionality allows us to really personalize our surveys with display logic, embedded data and a great salesforce integration.
It has a lot of advanced features. It is pricey but it is mostly worth the price.
It's easy to learn, easy to use, and even easy to teach. I love this software and would love to become some sort of certified expert user if at all possible.
There are only a few things that we have found the software incapable of doing, and they have been rather minor. We did request that the company add them to their "to-do" list.
I love the flexibility of options in terms of how you can deploy questions and the type of questions you can ask using this software. What you can do with the data afterward is just as excellent too.
Our one complaint is that the price has crept up over the years to the point that it's significantly higher than we were paying 4-5 years ago.
What I love most about Qualtrics is the suite of tool built into the software to help analysis the results. I also appreciate all the options in crafting the survey.
The data analysis options offered within Qualtrics are weak, as are the data cleaning options. This is a non-issue for smaller, or non-scientific surveys.
Their software is excellent, their integration support and API is excellent and their support is hands down the absolute best in the tech industry.
Depending on what platform you were using before it my be a little difficult at first to get acclimated to the program.
You can make really amazing surveys using Qualtrics and it provides so many nice ways to present or export the data collected. The fact that it exports to SPSS is a huge pro.
But having now tried a few alternatives it's pretty clear that qualtrics is particularly good for post collection analysis too.
Qualtrics is an amazing, top of the line survey software, but it comes at a price.
Overall, my experience with qualtrics has been quite pleasant. It is a steady, reliable program.
The ability to customize the questions and their format is great. Tons of options multiple choice, blank fields, etc.
Qualtrics has a nice dashboard and is very easy to use.
Any issues we've had, or questions as far as question development goes, have been addressed immediately by the wonderful support staff.
The customer support is top notch. I love the chat feature to speak with a support tech sooner.
Qualtric's advanced functionality allows us to really personalize our surveys with display logic, embedded data and a great salesforce integration.
It has a lot of advanced features. It is pricey but it is mostly worth the price.
Leapsome logo
4.7
59

Performance Management & Personalised Learning Platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Leapsome users   
+13
I love the friendly setup of the platform and the simplicity of use, mostly I use it for the praising the colleagues and it does solve a lot regarding giving positive feedback and having mood boost.
The flows are not optimised, UI is ugly, it seems that Leapsome itself doesn't use this app or these "improvements" are too low in their priorities list.
Something very interesting for me is that in addition of being a super LMS, thank to Leapsome we can organize meetings and periodical reviews and launch surveys across the company.
There are not many negatives to report, but it seems that Leapsome integrates with a limited number of programs, which is a hindrance to using it for more functions.
Super easy to use software, that was easily adapted by all employees. Definitely helped the overall company morale in sharing positive feedback and praise for one another.
It felt strange that as a forward-thinking software company, we were using outdated methods for our internal processes.
There is good communication between the assigned contact partner, that is always willing to share best practices. I really like the Leapsome content (I enjoy the blog!), their philosophy and mission.
But we also found it difficult to standardise processes within our unique company structure.
Our experience with Leapsome has been excellent. The launch and rollout of the platform was really straightforward thanks to the Personio integration and the easy to follow set up guides.
Overall experience with Leapsome have been amazing, with the help of leapsome we are able to centralise all the performance management goal setting and are also able to automate it to a large extent.
Help text and clear permission explanations throughout the modules. Customer Succes and Support Teams are fantastic.
Very easy to use, user friendly, self explanatory, I love the help chat box.
Ease of browsing feedbacks. Easy management and impressive UI.
Overall I find Leapsome and all its features very useful and supports a full range of activities that are crucial for employee engagement.
And the customer support team at Leapsome are really excellent and have helped us whenever needed.
The ease of use and integration with my Google calendar and Google mail.
I love the friendly setup of the platform and the simplicity of use, mostly I use it for the praising the colleagues and it does solve a lot regarding giving positive feedback and having mood boost.
The flows are not optimised, UI is ugly, it seems that Leapsome itself doesn't use this app or these "improvements" are too low in their priorities list.
Something very interesting for me is that in addition of being a super LMS, thank to Leapsome we can organize meetings and periodical reviews and launch surveys across the company.
There are not many negatives to report, but it seems that Leapsome integrates with a limited number of programs, which is a hindrance to using it for more functions.
Super easy to use software, that was easily adapted by all employees. Definitely helped the overall company morale in sharing positive feedback and praise for one another.
It felt strange that as a forward-thinking software company, we were using outdated methods for our internal processes.
There is good communication between the assigned contact partner, that is always willing to share best practices. I really like the Leapsome content (I enjoy the blog!), their philosophy and mission.
But we also found it difficult to standardise processes within our unique company structure.
Our experience with Leapsome has been excellent. The launch and rollout of the platform was really straightforward thanks to the Personio integration and the easy to follow set up guides.
Overall experience with Leapsome have been amazing, with the help of leapsome we are able to centralise all the performance management goal setting and are also able to automate it to a large extent.
Help text and clear permission explanations throughout the modules. Customer Succes and Support Teams are fantastic.
Very easy to use, user friendly, self explanatory, I love the help chat box.
Ease of browsing feedbacks. Easy management and impressive UI.
Overall I find Leapsome and all its features very useful and supports a full range of activities that are crucial for employee engagement.
And the customer support team at Leapsome are really excellent and have helped us whenever needed.
The ease of use and integration with my Google calendar and Google mail.
I love the friendly setup of the platform and the simplicity of use, mostly I use it for the praising the colleagues and it does solve a lot regarding giving positive feedback and having mood boost.
The flows are not optimised, UI is ugly, it seems that Leapsome itself doesn't use this app or these "improvements" are too low in their priorities list.
Something very interesting for me is that in addition of being a super LMS, thank to Leapsome we can organize meetings and periodical reviews and launch surveys across the company.
There are not many negatives to report, but it seems that Leapsome integrates with a limited number of programs, which is a hindrance to using it for more functions.
Super easy to use software, that was easily adapted by all employees. Definitely helped the overall company morale in sharing positive feedback and praise for one another.
It felt strange that as a forward-thinking software company, we were using outdated methods for our internal processes.
There is good communication between the assigned contact partner, that is always willing to share best practices. I really like the Leapsome content (I enjoy the blog!), their philosophy and mission.
But we also found it difficult to standardise processes within our unique company structure.
Our experience with Leapsome has been excellent. The launch and rollout of the platform was really straightforward thanks to the Personio integration and the easy to follow set up guides.
Overall experience with Leapsome have been amazing, with the help of leapsome we are able to centralise all the performance management goal setting and are also able to automate it to a large extent.
Help text and clear permission explanations throughout the modules. Customer Succes and Support Teams are fantastic.
Very easy to use, user friendly, self explanatory, I love the help chat box.
Ease of browsing feedbacks. Easy management and impressive UI.
Overall I find Leapsome and all its features very useful and supports a full range of activities that are crucial for employee engagement.
And the customer support team at Leapsome are really excellent and have helped us whenever needed.
The ease of use and integration with my Google calendar and Google mail.
Pointerpro logo
4.6
244

Assessments and surveys that generate personalized reports

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Pointerpro users   
+15
Software has great features and the layout is user friendly. Great for questionnaires and I love that it provides customised responses.
Overnight response rate is very frustrating when you are trying to get the product up and running. I've complained about this, and was told my only option is to spend more money.
Help and articles are good, so you can find your way around well. The price is competitive and delivers good value compared to alternatives.
Is a bit limited in terms of putting multiple questions on a single screen (or at least struggled to get more than 3 scalar questions on one screen).
The beautiful emails and PDFs and Survey Anyplace produces has elevated our organization in so many ways and we are excited for all of the possibilities for use.
Creating a decent report is impossibly difficult.
The product is very easy to use and have a rich set of functionality. The Report R- solution is impressive.
Which is not a big deal if you only have a few but very frustrating if you have multiple.
Great prospect information collector which integrates with pipeline management tool. Lots of integrations and capabilities.
Used for questionnaire, loved it. Love the weighted responses.
I have been using it daily for nearly 6 months and I'm very happy with my experience. Designing questionnaires, writing formulas, creating outcomes have all been very easy and intuitive.
Fantastic customer service to walk us through implementation and customization of a fairly complex assessment.
Amazing option if you need an assessment & report.
Easy to use, great result summaries, can download aggregated or individual responses.
I thought it was a great experience, I was able to access support when I needed to and was able to learn the tool quickly.
Many customizable features. Amazing Customer Service team.
I have needed help just one time and I got it rapidly.
It offers many different options for layouts and question styles. It is priced incredibly well, and even gives you a free option if you don't need that many responses.
Software has great features and the layout is user friendly. Great for questionnaires and I love that it provides customised responses.
Overnight response rate is very frustrating when you are trying to get the product up and running. I've complained about this, and was told my only option is to spend more money.
Help and articles are good, so you can find your way around well. The price is competitive and delivers good value compared to alternatives.
Is a bit limited in terms of putting multiple questions on a single screen (or at least struggled to get more than 3 scalar questions on one screen).
The beautiful emails and PDFs and Survey Anyplace produces has elevated our organization in so many ways and we are excited for all of the possibilities for use.
Creating a decent report is impossibly difficult.
The product is very easy to use and have a rich set of functionality. The Report R- solution is impressive.
Which is not a big deal if you only have a few but very frustrating if you have multiple.
Great prospect information collector which integrates with pipeline management tool. Lots of integrations and capabilities.
Used for questionnaire, loved it. Love the weighted responses.
I have been using it daily for nearly 6 months and I'm very happy with my experience. Designing questionnaires, writing formulas, creating outcomes have all been very easy and intuitive.
Fantastic customer service to walk us through implementation and customization of a fairly complex assessment.
Amazing option if you need an assessment & report.
Easy to use, great result summaries, can download aggregated or individual responses.
I thought it was a great experience, I was able to access support when I needed to and was able to learn the tool quickly.
Many customizable features. Amazing Customer Service team.
I have needed help just one time and I got it rapidly.
It offers many different options for layouts and question styles. It is priced incredibly well, and even gives you a free option if you don't need that many responses.
Software has great features and the layout is user friendly. Great for questionnaires and I love that it provides customised responses.
Overnight response rate is very frustrating when you are trying to get the product up and running. I've complained about this, and was told my only option is to spend more money.
Help and articles are good, so you can find your way around well. The price is competitive and delivers good value compared to alternatives.
Is a bit limited in terms of putting multiple questions on a single screen (or at least struggled to get more than 3 scalar questions on one screen).
The beautiful emails and PDFs and Survey Anyplace produces has elevated our organization in so many ways and we are excited for all of the possibilities for use.
Creating a decent report is impossibly difficult.
The product is very easy to use and have a rich set of functionality. The Report R- solution is impressive.
Which is not a big deal if you only have a few but very frustrating if you have multiple.
Great prospect information collector which integrates with pipeline management tool. Lots of integrations and capabilities.
Used for questionnaire, loved it. Love the weighted responses.
I have been using it daily for nearly 6 months and I'm very happy with my experience. Designing questionnaires, writing formulas, creating outcomes have all been very easy and intuitive.
Fantastic customer service to walk us through implementation and customization of a fairly complex assessment.
Amazing option if you need an assessment & report.
Easy to use, great result summaries, can download aggregated or individual responses.
I thought it was a great experience, I was able to access support when I needed to and was able to learn the tool quickly.
Many customizable features. Amazing Customer Service team.
I have needed help just one time and I got it rapidly.
It offers many different options for layouts and question styles. It is priced incredibly well, and even gives you a free option if you don't need that many responses.
Birdeye logo
4.7
643

#1 most trusted reputation and customer experience platform

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Birdeye users   
+15
I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
Finding the review request button is now difficult. My employees will no longer use the product due to difficulty to use and I am getting tired of emails and texts all day.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.
Getting to speak with someone or cancelling a contract that was done incorrectly the first time was a problem. They don't return phone calls.
Our agency has really enjoyed working with BirdEye. It's proved to be a very effective way to manage the review process for our clients - and has yielded some great results.
Minor complaint - time frames for viewing reports don't have a simple "last month" option.
The software has so many reports available for tracking success and measuring whether or not campaigns are successful; I really like the integration of multiple sources of reviews in one place.
Some of our remote scheduler experience delayed notifications.
Its been excellent and is helping us be proactive vs reactive to brand management.
One of the best investments I made in our office. Can't say enough about the benefits and the ease of using this product.
I like how I can customize reviews to brand them for each of my clients' needs. Automation is a huge benefit as I can now offer this product to a wider variety of my clients.
The ease of use with this platform is definitely what I like most about it.
Great Enviroment, Great Customer Service, Great Development Team.
I love the fast communication. It's nice to be able to live chat with people, way quicker than texting.
The ease of use is so great. Allows our team to chat to our website visitors and request reviews from our customers.
Ease of use; Ability to run SMS and/or Email campaigns; Robust campaign customization; Integration with multiple review channels.
It is easy to respond, we can create replies to common questions and reviews. Customize or not the user experience is pleasant.
Totally satisfied and the price is also right.
I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
Finding the review request button is now difficult. My employees will no longer use the product due to difficulty to use and I am getting tired of emails and texts all day.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.
Getting to speak with someone or cancelling a contract that was done incorrectly the first time was a problem. They don't return phone calls.
Our agency has really enjoyed working with BirdEye. It's proved to be a very effective way to manage the review process for our clients - and has yielded some great results.
Minor complaint - time frames for viewing reports don't have a simple "last month" option.
The software has so many reports available for tracking success and measuring whether or not campaigns are successful; I really like the integration of multiple sources of reviews in one place.
Some of our remote scheduler experience delayed notifications.
Its been excellent and is helping us be proactive vs reactive to brand management.
One of the best investments I made in our office. Can't say enough about the benefits and the ease of using this product.
I like how I can customize reviews to brand them for each of my clients' needs. Automation is a huge benefit as I can now offer this product to a wider variety of my clients.
The ease of use with this platform is definitely what I like most about it.
Great Enviroment, Great Customer Service, Great Development Team.
I love the fast communication. It's nice to be able to live chat with people, way quicker than texting.
The ease of use is so great. Allows our team to chat to our website visitors and request reviews from our customers.
Ease of use; Ability to run SMS and/or Email campaigns; Robust campaign customization; Integration with multiple review channels.
It is easy to respond, we can create replies to common questions and reviews. Customize or not the user experience is pleasant.
Totally satisfied and the price is also right.
I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
Finding the review request button is now difficult. My employees will no longer use the product due to difficulty to use and I am getting tired of emails and texts all day.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.
Getting to speak with someone or cancelling a contract that was done incorrectly the first time was a problem. They don't return phone calls.
Our agency has really enjoyed working with BirdEye. It's proved to be a very effective way to manage the review process for our clients - and has yielded some great results.
Minor complaint - time frames for viewing reports don't have a simple "last month" option.
The software has so many reports available for tracking success and measuring whether or not campaigns are successful; I really like the integration of multiple sources of reviews in one place.
Some of our remote scheduler experience delayed notifications.
Its been excellent and is helping us be proactive vs reactive to brand management.
One of the best investments I made in our office. Can't say enough about the benefits and the ease of using this product.
I like how I can customize reviews to brand them for each of my clients' needs. Automation is a huge benefit as I can now offer this product to a wider variety of my clients.
The ease of use with this platform is definitely what I like most about it.
Great Enviroment, Great Customer Service, Great Development Team.
I love the fast communication. It's nice to be able to live chat with people, way quicker than texting.
The ease of use is so great. Allows our team to chat to our website visitors and request reviews from our customers.
Ease of use; Ability to run SMS and/or Email campaigns; Robust campaign customization; Integration with multiple review channels.
It is easy to respond, we can create replies to common questions and reviews. Customize or not the user experience is pleasant.
Totally satisfied and the price is also right.
WorkTango logo
4.9
143

Revolutionizing employee engagement.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.8
    Features
    4.7
    Customer support
    4.8
Pros and Cons from WorkTango users   
avatar
+15
It's awesome to see staff being publicly recognized for things that might have gone unnoticed prior to implementing Kazoo, and they are encouraged since they're being rewarded for it.
We remain disappointed with analytics. There have been improvements, but reports are not intuitive or customizable.
The customer service I get from them is awesome, they are always eager to help me use the tool better, introduce new features, and make sure I'm getting the most out of my subscription.
The reports & dashboard options appear to be basic and limited.
I like that it's super easy to use and everyone's profiles are super easy to grab. When you want to reward a lot of people at once it's super easy to grab their names and reward them quickly.
The only downside to YouEarnedIt would be an internal one.
I absolutely love this software. I enjoy being able to give points to my coworkers when they've really helped me. I think it is a great way to boost morale around the company.
No one's voice is left behind. Work Tango provides us with analytics to measure ,track and action.
Our experience with High Ground has been one of excellent customer service. Trisha who represents our account has been terrific throughout.
We are very excited about how we can expand our use of High Ground products to help our people improve their performance everyday and recognize their success.
It's easy and intuitive to follow to set up and administer surveys. Customer service is friendly and the company vision is inspiring.
Excellent product, easy to manage, at an affordable pricing and with an incredible client support.
Pre-populated reports/charts based on classification/segment selection was key. The ability to generate the information so quickly was extremely useful given our expedited timeline.
They will surprise you by providing a different customer experience and adding value way beyond the platform. I love WorkTango's mission, and how it is integrated in the experience they provide.
We also use Kiosk mode and stream it to TV screens set up on our production facilities, linking our entire multistate company together in ways we did not anticipate but are extremely excited about.
Very easy to use for both admins and end-users. Gives managers ownership of feedback to drive positive change.
Easy to use, gives managers ownership of feedback to drive positive change.
We are heavy Slack users and the integration is easy.
It's awesome to see staff being publicly recognized for things that might have gone unnoticed prior to implementing Kazoo, and they are encouraged since they're being rewarded for it.
We remain disappointed with analytics. There have been improvements, but reports are not intuitive or customizable.
The customer service I get from them is awesome, they are always eager to help me use the tool better, introduce new features, and make sure I'm getting the most out of my subscription.
The reports & dashboard options appear to be basic and limited.
I like that it's super easy to use and everyone's profiles are super easy to grab. When you want to reward a lot of people at once it's super easy to grab their names and reward them quickly.
The only downside to YouEarnedIt would be an internal one.
I absolutely love this software. I enjoy being able to give points to my coworkers when they've really helped me. I think it is a great way to boost morale around the company.
No one's voice is left behind. Work Tango provides us with analytics to measure ,track and action.
Our experience with High Ground has been one of excellent customer service. Trisha who represents our account has been terrific throughout.
We are very excited about how we can expand our use of High Ground products to help our people improve their performance everyday and recognize their success.
It's easy and intuitive to follow to set up and administer surveys. Customer service is friendly and the company vision is inspiring.
Excellent product, easy to manage, at an affordable pricing and with an incredible client support.
Pre-populated reports/charts based on classification/segment selection was key. The ability to generate the information so quickly was extremely useful given our expedited timeline.
They will surprise you by providing a different customer experience and adding value way beyond the platform. I love WorkTango's mission, and how it is integrated in the experience they provide.
We also use Kiosk mode and stream it to TV screens set up on our production facilities, linking our entire multistate company together in ways we did not anticipate but are extremely excited about.
Very easy to use for both admins and end-users. Gives managers ownership of feedback to drive positive change.
Easy to use, gives managers ownership of feedback to drive positive change.
We are heavy Slack users and the integration is easy.
It's awesome to see staff being publicly recognized for things that might have gone unnoticed prior to implementing Kazoo, and they are encouraged since they're being rewarded for it.
We remain disappointed with analytics. There have been improvements, but reports are not intuitive or customizable.
The customer service I get from them is awesome, they are always eager to help me use the tool better, introduce new features, and make sure I'm getting the most out of my subscription.
The reports & dashboard options appear to be basic and limited.
I like that it's super easy to use and everyone's profiles are super easy to grab. When you want to reward a lot of people at once it's super easy to grab their names and reward them quickly.
The only downside to YouEarnedIt would be an internal one.
I absolutely love this software. I enjoy being able to give points to my coworkers when they've really helped me. I think it is a great way to boost morale around the company.
No one's voice is left behind. Work Tango provides us with analytics to measure ,track and action.
Our experience with High Ground has been one of excellent customer service. Trisha who represents our account has been terrific throughout.
We are very excited about how we can expand our use of High Ground products to help our people improve their performance everyday and recognize their success.
It's easy and intuitive to follow to set up and administer surveys. Customer service is friendly and the company vision is inspiring.
Excellent product, easy to manage, at an affordable pricing and with an incredible client support.
Pre-populated reports/charts based on classification/segment selection was key. The ability to generate the information so quickly was extremely useful given our expedited timeline.
They will surprise you by providing a different customer experience and adding value way beyond the platform. I love WorkTango's mission, and how it is integrated in the experience they provide.
We also use Kiosk mode and stream it to TV screens set up on our production facilities, linking our entire multistate company together in ways we did not anticipate but are extremely excited about.
Very easy to use for both admins and end-users. Gives managers ownership of feedback to drive positive change.
Easy to use, gives managers ownership of feedback to drive positive change.
We are heavy Slack users and the integration is easy.
Tremendous logo
4.8
168

Rewards people love

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.9
    Features
    4.7
    Customer support
    4.7
Pros and Cons from Tremendous users   
avatar
avatar
+15
And the customer service is the best. I receive help and guidance in a timely manner and they have always been clear and concise and extremely helpful.
As our business scales internationally, we are noticing there is a lack of options for global customers and employees.
Our team is rapidly growing and we want to reward great teamwork. It takes a lot of time and effort to individually select rewards or gifts, particularly when selecting for a wider group of people.
It used to take us hours of printing checks, stuffing and sealing envelopes, adding postage etc. We almost always had someone who's check didn't arrive or got lost in the mail.
I have a better organization of incentives all in one place as well as being able to give my colleagues access to the records. I enjoy the ease of use, and how easy it is to add funds into my account.
The only drawback sometimes is that a rewards email to the receiver can sometimes be mistaken for spam.
Easy to send rewards and check their status. I also like customer support very much, every problem I had so far was resolved quickly and successfully.
The user interface can feel, at times, bulky/cumbersome. Perhaps fewer steps (drag and drop options, commonly used selections) to get through the selection and entry process would be helpful.
My experience with Tremendous has been very positive. I highly recommend it to anyone looking for an easy & cost effective way to send e-gift cards to customers, clients or employees.
I love the simplicity and ease of use. It's also great that there are no fees.
Tracking and being able to verify who has redeemed/received their reward is vital and has saved us money from replacing physical gift cards we used to mail that may have been undeliverable.
Their product/service was so simple, and we've gotten really nice compliments from recipients on the sleekness of our campaign.
I love the ease with which I was able to offer my research participants gifts cards of their choosing through Tremendous.
There were not a ton of options available for us to send to our staff and customers outside the US. I was thrilled to find Tremendous and find out how simple they made it for us to get set up and use.
We get more referrals and event attendees than ever thanks to the rewards we can integrate into our campaigns.
The product is simple to use and the best part is that it is totally free.
No matter what I'm doing (running a virtual event, sending out a quick thanks) I can quickly send out a gift to anyone who has an email address.
Love the flexibility of the platform and the flexibility afforded to employees.
And the customer service is the best. I receive help and guidance in a timely manner and they have always been clear and concise and extremely helpful.
As our business scales internationally, we are noticing there is a lack of options for global customers and employees.
Our team is rapidly growing and we want to reward great teamwork. It takes a lot of time and effort to individually select rewards or gifts, particularly when selecting for a wider group of people.
It used to take us hours of printing checks, stuffing and sealing envelopes, adding postage etc. We almost always had someone who's check didn't arrive or got lost in the mail.
I have a better organization of incentives all in one place as well as being able to give my colleagues access to the records. I enjoy the ease of use, and how easy it is to add funds into my account.
The only drawback sometimes is that a rewards email to the receiver can sometimes be mistaken for spam.
Easy to send rewards and check their status. I also like customer support very much, every problem I had so far was resolved quickly and successfully.
The user interface can feel, at times, bulky/cumbersome. Perhaps fewer steps (drag and drop options, commonly used selections) to get through the selection and entry process would be helpful.
My experience with Tremendous has been very positive. I highly recommend it to anyone looking for an easy & cost effective way to send e-gift cards to customers, clients or employees.
I love the simplicity and ease of use. It's also great that there are no fees.
Tracking and being able to verify who has redeemed/received their reward is vital and has saved us money from replacing physical gift cards we used to mail that may have been undeliverable.
Their product/service was so simple, and we've gotten really nice compliments from recipients on the sleekness of our campaign.
I love the ease with which I was able to offer my research participants gifts cards of their choosing through Tremendous.
There were not a ton of options available for us to send to our staff and customers outside the US. I was thrilled to find Tremendous and find out how simple they made it for us to get set up and use.
We get more referrals and event attendees than ever thanks to the rewards we can integrate into our campaigns.
The product is simple to use and the best part is that it is totally free.
No matter what I'm doing (running a virtual event, sending out a quick thanks) I can quickly send out a gift to anyone who has an email address.
Love the flexibility of the platform and the flexibility afforded to employees.
And the customer service is the best. I receive help and guidance in a timely manner and they have always been clear and concise and extremely helpful.
As our business scales internationally, we are noticing there is a lack of options for global customers and employees.
Our team is rapidly growing and we want to reward great teamwork. It takes a lot of time and effort to individually select rewards or gifts, particularly when selecting for a wider group of people.
It used to take us hours of printing checks, stuffing and sealing envelopes, adding postage etc. We almost always had someone who's check didn't arrive or got lost in the mail.
I have a better organization of incentives all in one place as well as being able to give my colleagues access to the records. I enjoy the ease of use, and how easy it is to add funds into my account.
The only drawback sometimes is that a rewards email to the receiver can sometimes be mistaken for spam.
Easy to send rewards and check their status. I also like customer support very much, every problem I had so far was resolved quickly and successfully.
The user interface can feel, at times, bulky/cumbersome. Perhaps fewer steps (drag and drop options, commonly used selections) to get through the selection and entry process would be helpful.
My experience with Tremendous has been very positive. I highly recommend it to anyone looking for an easy & cost effective way to send e-gift cards to customers, clients or employees.
I love the simplicity and ease of use. It's also great that there are no fees.
Tracking and being able to verify who has redeemed/received their reward is vital and has saved us money from replacing physical gift cards we used to mail that may have been undeliverable.
Their product/service was so simple, and we've gotten really nice compliments from recipients on the sleekness of our campaign.
I love the ease with which I was able to offer my research participants gifts cards of their choosing through Tremendous.
There were not a ton of options available for us to send to our staff and customers outside the US. I was thrilled to find Tremendous and find out how simple they made it for us to get set up and use.
We get more referrals and event attendees than ever thanks to the rewards we can integrate into our campaigns.
The product is simple to use and the best part is that it is totally free.
No matter what I'm doing (running a virtual event, sending out a quick thanks) I can quickly send out a gift to anyone who has an email address.
Love the flexibility of the platform and the flexibility afforded to employees.
Alchemer logo
4.5
305

Give every customer a voice. Make every voice matter.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    4.5
    Features
    4.1
    Customer support
    4.3
Pros and Cons from Alchemer users   
avatar
avatar
avatar
+15
The support team was easy to reach and super helpful. It's a rare thing to get thorough help, and not just a vague link to a help document.
After waiting over two weeks, I was advised that my request for a refund was denied. So, SurveyGizmo = limited service + poor business ethics + indifferent customer relations.
Each time, I received friendly, helpful and fast customer service. I also liked how the employees of SurveyGizmo were understanding and spoke clearly when explaining how to build or make a change.
I'm now having to deal with this as a fraudulent payment on my c/ card. What a waste of time and energy for a product that was so average to begin with.
Overall, SurveyGizmo allows our teams to easily program and distribute simple surveys. It includes great functions, like the ability to have a dashboard.
For example they accidentally shut down our accounts for 45 minutes in the middle of the work day which impacted all users.
They are a good tool for someone who has tech background and can navigate APIs, coding, or calculating. I also had an excellent time at their training a few years back.
Potential product but ridiculously marred by bad support and some minor bugs.
Needless to say, our data guy loves Survey Gizmo and is happy it integrates with all the major players.
It gets easier over time. Unlike the availability of the survey results on mobile - it's a real pain.
SurveyGizmo is relatively user-friendly and has some great survey features. We use Gizmo to program many of our simple surveys and it is usually quite reliable.
Things like translation capabilities and offline data collection are really great.
I have had a great experience with SurveyGizmo. It is easy to use, and it is able to create complex surveys in a short amount of time.
Impressively good software for handling complex questions.
The best web-based survey software for research ethics compliance.
This program has been helpful and we use it off and on based on the types of surveys we need to conduct through out the year.
We create so many surveys and put them onto Survey Gizmo over the last 6+ years. To easily download results into useful and standard formats makes research move quickly and without a hitch.
Alchemer - back when we started still Surveygizmo - offered what many big names in the industry have on offer, yet with a more affordable pricing and an interface that is easy to understand.
The support team was easy to reach and super helpful. It's a rare thing to get thorough help, and not just a vague link to a help document.
After waiting over two weeks, I was advised that my request for a refund was denied. So, SurveyGizmo = limited service + poor business ethics + indifferent customer relations.
Each time, I received friendly, helpful and fast customer service. I also liked how the employees of SurveyGizmo were understanding and spoke clearly when explaining how to build or make a change.
I'm now having to deal with this as a fraudulent payment on my c/ card. What a waste of time and energy for a product that was so average to begin with.
Overall, SurveyGizmo allows our teams to easily program and distribute simple surveys. It includes great functions, like the ability to have a dashboard.
For example they accidentally shut down our accounts for 45 minutes in the middle of the work day which impacted all users.
They are a good tool for someone who has tech background and can navigate APIs, coding, or calculating. I also had an excellent time at their training a few years back.
Potential product but ridiculously marred by bad support and some minor bugs.
Needless to say, our data guy loves Survey Gizmo and is happy it integrates with all the major players.
It gets easier over time. Unlike the availability of the survey results on mobile - it's a real pain.
SurveyGizmo is relatively user-friendly and has some great survey features. We use Gizmo to program many of our simple surveys and it is usually quite reliable.
Things like translation capabilities and offline data collection are really great.
I have had a great experience with SurveyGizmo. It is easy to use, and it is able to create complex surveys in a short amount of time.
Impressively good software for handling complex questions.
The best web-based survey software for research ethics compliance.
This program has been helpful and we use it off and on based on the types of surveys we need to conduct through out the year.
We create so many surveys and put them onto Survey Gizmo over the last 6+ years. To easily download results into useful and standard formats makes research move quickly and without a hitch.
Alchemer - back when we started still Surveygizmo - offered what many big names in the industry have on offer, yet with a more affordable pricing and an interface that is easy to understand.
The support team was easy to reach and super helpful. It's a rare thing to get thorough help, and not just a vague link to a help document.
After waiting over two weeks, I was advised that my request for a refund was denied. So, SurveyGizmo = limited service + poor business ethics + indifferent customer relations.
Each time, I received friendly, helpful and fast customer service. I also liked how the employees of SurveyGizmo were understanding and spoke clearly when explaining how to build or make a change.
I'm now having to deal with this as a fraudulent payment on my c/ card. What a waste of time and energy for a product that was so average to begin with.
Overall, SurveyGizmo allows our teams to easily program and distribute simple surveys. It includes great functions, like the ability to have a dashboard.
For example they accidentally shut down our accounts for 45 minutes in the middle of the work day which impacted all users.
They are a good tool for someone who has tech background and can navigate APIs, coding, or calculating. I also had an excellent time at their training a few years back.
Potential product but ridiculously marred by bad support and some minor bugs.
Needless to say, our data guy loves Survey Gizmo and is happy it integrates with all the major players.
It gets easier over time. Unlike the availability of the survey results on mobile - it's a real pain.
SurveyGizmo is relatively user-friendly and has some great survey features. We use Gizmo to program many of our simple surveys and it is usually quite reliable.
Things like translation capabilities and offline data collection are really great.
I have had a great experience with SurveyGizmo. It is easy to use, and it is able to create complex surveys in a short amount of time.
Impressively good software for handling complex questions.
The best web-based survey software for research ethics compliance.
This program has been helpful and we use it off and on based on the types of surveys we need to conduct through out the year.
We create so many surveys and put them onto Survey Gizmo over the last 6+ years. To easily download results into useful and standard formats makes research move quickly and without a hitch.
Alchemer - back when we started still Surveygizmo - offered what many big names in the industry have on offer, yet with a more affordable pricing and an interface that is easy to understand.
Typeform logo
4.7
834

An online form builder that lets you collect data with ease.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.4
Pros and Cons from Typeform users   
avatar
avatar
avatar
+15
Typeform has been a great tool to use for dedicated purposes; it is easy to subscribe when needed and then stop the subscription for a while. The customer service team is very flexible and helpful.
A few users emailed us to say they their submission was unable to go through. A few lost entries as a result of glitches.
Typeform help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better.
Limited in functionality beyond a question requiring multiple answers. Severe lack of customer service wanting to resort to only to email.
I love how nice looking the forms are. Beautifully designed forms encourage more people to fill them out.
We have used Typeform for years but suddenly they changed their freemium model without any notifications, no emails, no announcement and all our forms stopped working.
So far this software has been amazing. I love the way the forms look and feel when you fill them out.
It doesn't save your ongoing work. If you leave the program, all the data will be lost and you will have to start all over again.
In my opinion, Typeform is the best form builder out there. It is so user friendly, interactive and fun, that it bursts my creativity too.
I used to use Typeform everyday for 2 years to design forms/questionnaires and analyze the results and I loved it. Insanely easy to use, great features and great pricing.
If you're trying to look modern and want to have a nice look and feel, Typeform is a big step up from Google forms. Also, if you are creating a survey or form for OTHERS to use, it is great.
Even if you’re new to a tool like this, you can get up and running fairly quickly. I also love the ability to create conversational forms that allow users to focus on a single question at a time.
It's SUPER easy to set up. And you get your first 3 forms for free, which is awesome.
I really like the look of the surveys and the templates they have available. I like the ease of use to build a survey.
This product does form building and management really well. They have focused on integrations and simplicity a great product well excuted a baby could use this software.
I love how easy this product is to use, and how well it integrates with so many different platforms.
Typeform itself is great, simple and effective. But they want your money.
During the days of the Pandemic, Typeform supported the community extensively by providing pro accounts to the researchers specific to COVID-19.
Typeform has been a great tool to use for dedicated purposes; it is easy to subscribe when needed and then stop the subscription for a while. The customer service team is very flexible and helpful.
A few users emailed us to say they their submission was unable to go through. A few lost entries as a result of glitches.
Typeform help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better.
Limited in functionality beyond a question requiring multiple answers. Severe lack of customer service wanting to resort to only to email.
I love how nice looking the forms are. Beautifully designed forms encourage more people to fill them out.
We have used Typeform for years but suddenly they changed their freemium model without any notifications, no emails, no announcement and all our forms stopped working.
So far this software has been amazing. I love the way the forms look and feel when you fill them out.
It doesn't save your ongoing work. If you leave the program, all the data will be lost and you will have to start all over again.
In my opinion, Typeform is the best form builder out there. It is so user friendly, interactive and fun, that it bursts my creativity too.
I used to use Typeform everyday for 2 years to design forms/questionnaires and analyze the results and I loved it. Insanely easy to use, great features and great pricing.
If you're trying to look modern and want to have a nice look and feel, Typeform is a big step up from Google forms. Also, if you are creating a survey or form for OTHERS to use, it is great.
Even if you’re new to a tool like this, you can get up and running fairly quickly. I also love the ability to create conversational forms that allow users to focus on a single question at a time.
It's SUPER easy to set up. And you get your first 3 forms for free, which is awesome.
I really like the look of the surveys and the templates they have available. I like the ease of use to build a survey.
This product does form building and management really well. They have focused on integrations and simplicity a great product well excuted a baby could use this software.
I love how easy this product is to use, and how well it integrates with so many different platforms.
Typeform itself is great, simple and effective. But they want your money.
During the days of the Pandemic, Typeform supported the community extensively by providing pro accounts to the researchers specific to COVID-19.
Typeform has been a great tool to use for dedicated purposes; it is easy to subscribe when needed and then stop the subscription for a while. The customer service team is very flexible and helpful.
A few users emailed us to say they their submission was unable to go through. A few lost entries as a result of glitches.
Typeform help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better.
Limited in functionality beyond a question requiring multiple answers. Severe lack of customer service wanting to resort to only to email.
I love how nice looking the forms are. Beautifully designed forms encourage more people to fill them out.
We have used Typeform for years but suddenly they changed their freemium model without any notifications, no emails, no announcement and all our forms stopped working.
So far this software has been amazing. I love the way the forms look and feel when you fill them out.
It doesn't save your ongoing work. If you leave the program, all the data will be lost and you will have to start all over again.
In my opinion, Typeform is the best form builder out there. It is so user friendly, interactive and fun, that it bursts my creativity too.
I used to use Typeform everyday for 2 years to design forms/questionnaires and analyze the results and I loved it. Insanely easy to use, great features and great pricing.
If you're trying to look modern and want to have a nice look and feel, Typeform is a big step up from Google forms. Also, if you are creating a survey or form for OTHERS to use, it is great.
Even if you’re new to a tool like this, you can get up and running fairly quickly. I also love the ability to create conversational forms that allow users to focus on a single question at a time.
It's SUPER easy to set up. And you get your first 3 forms for free, which is awesome.
I really like the look of the surveys and the templates they have available. I like the ease of use to build a survey.
This product does form building and management really well. They have focused on integrations and simplicity a great product well excuted a baby could use this software.
I love how easy this product is to use, and how well it integrates with so many different platforms.
Typeform itself is great, simple and effective. But they want your money.
During the days of the Pandemic, Typeform supported the community extensively by providing pro accounts to the researchers specific to COVID-19.
Motivosity logo
4.8
1K

Enhance the employee experience at every level.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.8
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Motivosity users   
+15
I love the recognition portion of Motivosity. This allows employees to give shout outs and recognition more than just verbally.
There are little to no parameters as to what is allowed to be commented on and this opened the door to futile and irrelevant comments to be passed.
I love how quick and easy it is to give a shout out to another colleague. It’s fun to see what everyone is sharing as well.
I dislike not being able to edit my posts, if I make a mistake.
Motivosity is a great way for me to recognize my direct reports, my peers, and my leaders. It is easy to use and fun.
The check-in function is very basic and can lead to misunderstanding if comments are not fully utilized.
The best part is that it makes recognition easy, and keeps it relevant and fresh. It also makes it public, so everyone in the company can hear about the great stuff my employees are doing.
We haven't started the feedback feature yet but we will soon and it sounds a bit intimidating.
Its been absolutely lovely. I love how easy it is for everyone to share money with each other and because it's so easy, it actually gets used.
I love the feed that allows you to see what others are doing and are being appreciated for, also the fact that you can "like" another person's appreciation.
I often scroll through the feed to feel good about the company I work with and how awesome our people are.
The idea is brilliant for getting employees to share and give to others based on performance and help. The gift card options are great and the slack integration to see who got praised is nice too.
The ease of administration, the ease of use (for the staff) and the genuine excitement and peer recognition that I have witnessed with the staff. It is well worth the investment.
Everyone perceives themselves as busy . . . though its ease of use enables, in only seconds, us to thank our circle of influence for their contributions to our success.
This tool is very easy to use and a great way to quickly recognize the great work of coworkers.
It has helped to build a strong community and recognizing great work.
It has brought value to peer-recognition and fosters a work community of recognizing your colleagues and giving thanks.
The integration into Slack made a huge difference as well, and created more use of the software for everyone. Getting the software up and going for the company was very easy and quick.
I love the recognition portion of Motivosity. This allows employees to give shout outs and recognition more than just verbally.
There are little to no parameters as to what is allowed to be commented on and this opened the door to futile and irrelevant comments to be passed.
I love how quick and easy it is to give a shout out to another colleague. It’s fun to see what everyone is sharing as well.
I dislike not being able to edit my posts, if I make a mistake.
Motivosity is a great way for me to recognize my direct reports, my peers, and my leaders. It is easy to use and fun.
The check-in function is very basic and can lead to misunderstanding if comments are not fully utilized.
The best part is that it makes recognition easy, and keeps it relevant and fresh. It also makes it public, so everyone in the company can hear about the great stuff my employees are doing.
We haven't started the feedback feature yet but we will soon and it sounds a bit intimidating.
Its been absolutely lovely. I love how easy it is for everyone to share money with each other and because it's so easy, it actually gets used.
I love the feed that allows you to see what others are doing and are being appreciated for, also the fact that you can "like" another person's appreciation.
I often scroll through the feed to feel good about the company I work with and how awesome our people are.
The idea is brilliant for getting employees to share and give to others based on performance and help. The gift card options are great and the slack integration to see who got praised is nice too.
The ease of administration, the ease of use (for the staff) and the genuine excitement and peer recognition that I have witnessed with the staff. It is well worth the investment.
Everyone perceives themselves as busy . . . though its ease of use enables, in only seconds, us to thank our circle of influence for their contributions to our success.
This tool is very easy to use and a great way to quickly recognize the great work of coworkers.
It has helped to build a strong community and recognizing great work.
It has brought value to peer-recognition and fosters a work community of recognizing your colleagues and giving thanks.
The integration into Slack made a huge difference as well, and created more use of the software for everyone. Getting the software up and going for the company was very easy and quick.
I love the recognition portion of Motivosity. This allows employees to give shout outs and recognition more than just verbally.
There are little to no parameters as to what is allowed to be commented on and this opened the door to futile and irrelevant comments to be passed.
I love how quick and easy it is to give a shout out to another colleague. It’s fun to see what everyone is sharing as well.
I dislike not being able to edit my posts, if I make a mistake.
Motivosity is a great way for me to recognize my direct reports, my peers, and my leaders. It is easy to use and fun.
The check-in function is very basic and can lead to misunderstanding if comments are not fully utilized.
The best part is that it makes recognition easy, and keeps it relevant and fresh. It also makes it public, so everyone in the company can hear about the great stuff my employees are doing.
We haven't started the feedback feature yet but we will soon and it sounds a bit intimidating.
Its been absolutely lovely. I love how easy it is for everyone to share money with each other and because it's so easy, it actually gets used.
I love the feed that allows you to see what others are doing and are being appreciated for, also the fact that you can "like" another person's appreciation.
I often scroll through the feed to feel good about the company I work with and how awesome our people are.
The idea is brilliant for getting employees to share and give to others based on performance and help. The gift card options are great and the slack integration to see who got praised is nice too.
The ease of administration, the ease of use (for the staff) and the genuine excitement and peer recognition that I have witnessed with the staff. It is well worth the investment.
Everyone perceives themselves as busy . . . though its ease of use enables, in only seconds, us to thank our circle of influence for their contributions to our success.
This tool is very easy to use and a great way to quickly recognize the great work of coworkers.
It has helped to build a strong community and recognizing great work.
It has brought value to peer-recognition and fosters a work community of recognizing your colleagues and giving thanks.
The integration into Slack made a huge difference as well, and created more use of the software for everyone. Getting the software up and going for the company was very easy and quick.
Formstack Forms logo
4.1
106

The Smart Way to Collect and Manage Data

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    4.1
    Features
    4.1
    Customer support
    3.7
Pros and Cons from Formstack Forms users   
avatar
avatar
avatar
+15
Loved working with Formstack. Excellent customer service and help response times too - which made solving the few issues we had very pain free.
We didn't have any paper-based issues with Formstack. Formatting the look of the forms themselves was a bit of a pain sometimes with limited options available in the interface.
What I like most about formstack is the ease of use and user friendly qualities that it offers.
Sometimes the formstack entry gets submitted twice. This happens more frequently than you’d expect, resulting in the customer being charged twice and our organization having to refund them.
Collecting customer data and keeping it clean and organized, I would say Formstack or something like it is a necessity for the area of the company I work in s I am glad to have it.
This was our Care team and they were typing notes from a meeting, and this error would cause all the notes to be lost.
I love how easy Formstack is to use. Building forms is a breeze , the support is great, and we love that it integrates seamlessly with Unbounce to give us quality, high converting lead pages.
This has been my single worst customer service/support experience ever.
Great choice especially for recruiter like me, where I can send forms to the candidates so that they can easily review the documents needed for their application.
I didn't think formstack was as intuitive as other data collection softwares which I why I stopped using it.
Love the incredible ability for logic, detail, customization, calculations, integrations with payment solutions, etc.
I can't seem to get a single human to reply to multiple support and billing issues to the point that my account's now suspended.
What I like most about using this software is the ability to gather information digitally.
FormStack is easy to set up, and the forms themselves are visually appealing and easy to use for the end-user.
The time and money saved driving to get applications signed, the mail and waiting forever for the client to sign and mail back. Formstack is quick and easy and saves so much time and energy.
There are definitely parts of this system that I appreciate and find very useful, but I think there are a few areas it could improve to really perfect the experience.
It has many customizable question types and logic options for when to show a question or not. It is fairly easy to build your forms how you want and to view the submissions.
Includes some helpful conditional options for specific steps on forms, which was key to a lot of the forms I've had to create.
Loved working with Formstack. Excellent customer service and help response times too - which made solving the few issues we had very pain free.
We didn't have any paper-based issues with Formstack. Formatting the look of the forms themselves was a bit of a pain sometimes with limited options available in the interface.
What I like most about formstack is the ease of use and user friendly qualities that it offers.
Sometimes the formstack entry gets submitted twice. This happens more frequently than you’d expect, resulting in the customer being charged twice and our organization having to refund them.
Collecting customer data and keeping it clean and organized, I would say Formstack or something like it is a necessity for the area of the company I work in s I am glad to have it.
This was our Care team and they were typing notes from a meeting, and this error would cause all the notes to be lost.
I love how easy Formstack is to use. Building forms is a breeze , the support is great, and we love that it integrates seamlessly with Unbounce to give us quality, high converting lead pages.
This has been my single worst customer service/support experience ever.
Great choice especially for recruiter like me, where I can send forms to the candidates so that they can easily review the documents needed for their application.
I didn't think formstack was as intuitive as other data collection softwares which I why I stopped using it.
Love the incredible ability for logic, detail, customization, calculations, integrations with payment solutions, etc.
I can't seem to get a single human to reply to multiple support and billing issues to the point that my account's now suspended.
What I like most about using this software is the ability to gather information digitally.
FormStack is easy to set up, and the forms themselves are visually appealing and easy to use for the end-user.
The time and money saved driving to get applications signed, the mail and waiting forever for the client to sign and mail back. Formstack is quick and easy and saves so much time and energy.
There are definitely parts of this system that I appreciate and find very useful, but I think there are a few areas it could improve to really perfect the experience.
It has many customizable question types and logic options for when to show a question or not. It is fairly easy to build your forms how you want and to view the submissions.
Includes some helpful conditional options for specific steps on forms, which was key to a lot of the forms I've had to create.
Loved working with Formstack. Excellent customer service and help response times too - which made solving the few issues we had very pain free.
We didn't have any paper-based issues with Formstack. Formatting the look of the forms themselves was a bit of a pain sometimes with limited options available in the interface.
What I like most about formstack is the ease of use and user friendly qualities that it offers.
Sometimes the formstack entry gets submitted twice. This happens more frequently than you’d expect, resulting in the customer being charged twice and our organization having to refund them.
Collecting customer data and keeping it clean and organized, I would say Formstack or something like it is a necessity for the area of the company I work in s I am glad to have it.
This was our Care team and they were typing notes from a meeting, and this error would cause all the notes to be lost.
I love how easy Formstack is to use. Building forms is a breeze , the support is great, and we love that it integrates seamlessly with Unbounce to give us quality, high converting lead pages.
This has been my single worst customer service/support experience ever.
Great choice especially for recruiter like me, where I can send forms to the candidates so that they can easily review the documents needed for their application.
I didn't think formstack was as intuitive as other data collection softwares which I why I stopped using it.
Love the incredible ability for logic, detail, customization, calculations, integrations with payment solutions, etc.
I can't seem to get a single human to reply to multiple support and billing issues to the point that my account's now suspended.
What I like most about using this software is the ability to gather information digitally.
FormStack is easy to set up, and the forms themselves are visually appealing and easy to use for the end-user.
The time and money saved driving to get applications signed, the mail and waiting forever for the client to sign and mail back. Formstack is quick and easy and saves so much time and energy.
There are definitely parts of this system that I appreciate and find very useful, but I think there are a few areas it could improve to really perfect the experience.
It has many customizable question types and logic options for when to show a question or not. It is fairly easy to build your forms how you want and to view the submissions.
Includes some helpful conditional options for specific steps on forms, which was key to a lot of the forms I've had to create.
Zuko Form Builder logo
0

Build forms that are effortless to complete

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Reviews Sentiment
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No reviews

Positive Reviews
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No reviews

Rating Breakdown
    Value for money
    0.0
    Ease of use
    0.0
    Features
    0.0
    Customer support
    0.0
Pros and Cons from Zuko Form Builder users   
No pros & cons found
SurveyLegend logo
4.6
926

Mobile-friendly survey management platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.4
Pros and Cons from SurveyLegend users   
avatar
avatar
avatar
+15
It's pretty nice, even on just a free trial. What I liked the most is that it recorded answers by respondents who didn't necessarily finish and submit the survey.
Emozi question are restricted with only three emozies and also the quality of emozi picture is bad.
This I have done in the past via email and social media. I went looking for a survey software that was user friendly and affordable for my needs and SurveyLegend has been a great solution.
Inability to export data after paid subcription is stopped.
First I love the aesthetic and customizable features. With a design background, it was important to me to find software that would make a survey appealing for participants.
It is frustrating not to be able to access the data except through paying for the subscription, but I understand they have to make money somehow.
It is also great that you can export data to excel or as a csv. There is a good range of options for question types and it is easy to tailor these to your exact question requirements.
Getting your results costs money. For simple surveys, this is a barrier to use over another provider.
I like the usability of the software. It was super easy to set up and I liked that I could integrate it into my website.
Very ease and intuitive to use, it's awesome how much you can do with this software. One of the pros of the program is that you can easily set up integrations, logic and rules for the user.
The survey created was attractive and I was able to incorporate many features that other programs did not offer. I like how easy it was to distribute and share data.
Gives a "polished" look to a survey that sometimes respondents don't really take so seriously ( because is for "school") but know it looks very cool what can increase the willingness of response.
I mostly liked the overall ease of use as well as the types of questions the platform offers you. Was also a fan of using the logic function.
FOrm me it was a great investment as it worked very well and provided everything for a quality survey.
I worke at a school, and it is importent for me to make a easy and quick survey. This one has it all, it is easy to use, has a lots of features and looks great.
Very clean and modern design, with interactive visuals for results. Customer support was extremely quick to respond and nice.
It is very practical and user friendly. Also, cost effective comparing with similar options.
I had a few questions and was able to chat with a customer support rep who guided me along which product I would need to use. I signed in to create a survey and the site is very easy to use.
It's pretty nice, even on just a free trial. What I liked the most is that it recorded answers by respondents who didn't necessarily finish and submit the survey.
Emozi question are restricted with only three emozies and also the quality of emozi picture is bad.
This I have done in the past via email and social media. I went looking for a survey software that was user friendly and affordable for my needs and SurveyLegend has been a great solution.
Inability to export data after paid subcription is stopped.
First I love the aesthetic and customizable features. With a design background, it was important to me to find software that would make a survey appealing for participants.
It is frustrating not to be able to access the data except through paying for the subscription, but I understand they have to make money somehow.
It is also great that you can export data to excel or as a csv. There is a good range of options for question types and it is easy to tailor these to your exact question requirements.
Getting your results costs money. For simple surveys, this is a barrier to use over another provider.
I like the usability of the software. It was super easy to set up and I liked that I could integrate it into my website.
Very ease and intuitive to use, it's awesome how much you can do with this software. One of the pros of the program is that you can easily set up integrations, logic and rules for the user.
The survey created was attractive and I was able to incorporate many features that other programs did not offer. I like how easy it was to distribute and share data.
Gives a "polished" look to a survey that sometimes respondents don't really take so seriously ( because is for "school") but know it looks very cool what can increase the willingness of response.
I mostly liked the overall ease of use as well as the types of questions the platform offers you. Was also a fan of using the logic function.
FOrm me it was a great investment as it worked very well and provided everything for a quality survey.
I worke at a school, and it is importent for me to make a easy and quick survey. This one has it all, it is easy to use, has a lots of features and looks great.
Very clean and modern design, with interactive visuals for results. Customer support was extremely quick to respond and nice.
It is very practical and user friendly. Also, cost effective comparing with similar options.
I had a few questions and was able to chat with a customer support rep who guided me along which product I would need to use. I signed in to create a survey and the site is very easy to use.
It's pretty nice, even on just a free trial. What I liked the most is that it recorded answers by respondents who didn't necessarily finish and submit the survey.
Emozi question are restricted with only three emozies and also the quality of emozi picture is bad.
This I have done in the past via email and social media. I went looking for a survey software that was user friendly and affordable for my needs and SurveyLegend has been a great solution.
Inability to export data after paid subcription is stopped.
First I love the aesthetic and customizable features. With a design background, it was important to me to find software that would make a survey appealing for participants.
It is frustrating not to be able to access the data except through paying for the subscription, but I understand they have to make money somehow.
It is also great that you can export data to excel or as a csv. There is a good range of options for question types and it is easy to tailor these to your exact question requirements.
Getting your results costs money. For simple surveys, this is a barrier to use over another provider.
I like the usability of the software. It was super easy to set up and I liked that I could integrate it into my website.
Very ease and intuitive to use, it's awesome how much you can do with this software. One of the pros of the program is that you can easily set up integrations, logic and rules for the user.
The survey created was attractive and I was able to incorporate many features that other programs did not offer. I like how easy it was to distribute and share data.
Gives a "polished" look to a survey that sometimes respondents don't really take so seriously ( because is for "school") but know it looks very cool what can increase the willingness of response.
I mostly liked the overall ease of use as well as the types of questions the platform offers you. Was also a fan of using the logic function.
FOrm me it was a great investment as it worked very well and provided everything for a quality survey.
I worke at a school, and it is importent for me to make a easy and quick survey. This one has it all, it is easy to use, has a lots of features and looks great.
Very clean and modern design, with interactive visuals for results. Customer support was extremely quick to respond and nice.
It is very practical and user friendly. Also, cost effective comparing with similar options.
I had a few questions and was able to chat with a customer support rep who guided me along which product I would need to use. I signed in to create a survey and the site is very easy to use.
Jotform logo
4.6
1.8K

Powerful Forms Get It Done

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.4
Pros and Cons from Jotform users   
avatar
avatar
+15
Best of all, it allows you to integrate into most of the popular platforms seamlessly and it allows you to start small for free and grow big.
Due to jotform errors and their non-existent customer service I am now getting angry emails from customers threatening to cancel their subscriptions.
The improved back-end features, the reporting functions, and the integrations have really made me like this platform. The nonprofit discount and the overall affordability have been great.
It's expensive and you can only gather X amount of forms before being charged. The website is a bit dated.
The form creator is awesome. It made it SUPER easy to design a form with the fields I required my customers to fill out and let's them upload images when contacting me.
That it’s hard to read and fill out on mobile browsers because of the tendency to be cut off on the screen.
The amount of customizing that can be done with JotForm is simply amazing, even with the free account. I simply couldn't find the ability to use file upload in a free account other than JotForm.
There were no features that I felt were missing or could be improved. No aspects of JotForm were diffiult to use.
The ability to easily create basic forms with templates is fantastic. The incredible number of form field options and widgets makes creating complex forms with great conditional formatting options.
Their customer support is very responsive and helpful in resolving any issues with software use.
They are always pleased with the quality, and the speed with which I am able to put the forms together for them.
It has a lot of great features, and allows nearly limitless customization options that really help your forms look professional. JotForm is one of my favorite pieces of business software.
My experience with Jotform is great. It has opened opportunities to my clients.
I really liked that you could use a template and delete areas you didn't need, while added areas that you did need. Super easy to use and really user-centered for easy form development.
Finally, the integrations with other platforms like Google Drive is simply fantastic.
It has overall been great. We haven't seen any concerns and it is secure.
Customer Service is also really friendly, supportive and able to solve my issues straight away.
Love that JotForm allows you to upload fairly large videos at an affordable price.
Best of all, it allows you to integrate into most of the popular platforms seamlessly and it allows you to start small for free and grow big.
Due to jotform errors and their non-existent customer service I am now getting angry emails from customers threatening to cancel their subscriptions.
The improved back-end features, the reporting functions, and the integrations have really made me like this platform. The nonprofit discount and the overall affordability have been great.
It's expensive and you can only gather X amount of forms before being charged. The website is a bit dated.
The form creator is awesome. It made it SUPER easy to design a form with the fields I required my customers to fill out and let's them upload images when contacting me.
That it’s hard to read and fill out on mobile browsers because of the tendency to be cut off on the screen.
The amount of customizing that can be done with JotForm is simply amazing, even with the free account. I simply couldn't find the ability to use file upload in a free account other than JotForm.
There were no features that I felt were missing or could be improved. No aspects of JotForm were diffiult to use.
The ability to easily create basic forms with templates is fantastic. The incredible number of form field options and widgets makes creating complex forms with great conditional formatting options.
Their customer support is very responsive and helpful in resolving any issues with software use.
They are always pleased with the quality, and the speed with which I am able to put the forms together for them.
It has a lot of great features, and allows nearly limitless customization options that really help your forms look professional. JotForm is one of my favorite pieces of business software.
My experience with Jotform is great. It has opened opportunities to my clients.
I really liked that you could use a template and delete areas you didn't need, while added areas that you did need. Super easy to use and really user-centered for easy form development.
Finally, the integrations with other platforms like Google Drive is simply fantastic.
It has overall been great. We haven't seen any concerns and it is secure.
Customer Service is also really friendly, supportive and able to solve my issues straight away.
Love that JotForm allows you to upload fairly large videos at an affordable price.
Best of all, it allows you to integrate into most of the popular platforms seamlessly and it allows you to start small for free and grow big.
Due to jotform errors and their non-existent customer service I am now getting angry emails from customers threatening to cancel their subscriptions.
The improved back-end features, the reporting functions, and the integrations have really made me like this platform. The nonprofit discount and the overall affordability have been great.
It's expensive and you can only gather X amount of forms before being charged. The website is a bit dated.
The form creator is awesome. It made it SUPER easy to design a form with the fields I required my customers to fill out and let's them upload images when contacting me.
That it’s hard to read and fill out on mobile browsers because of the tendency to be cut off on the screen.
The amount of customizing that can be done with JotForm is simply amazing, even with the free account. I simply couldn't find the ability to use file upload in a free account other than JotForm.
There were no features that I felt were missing or could be improved. No aspects of JotForm were diffiult to use.
The ability to easily create basic forms with templates is fantastic. The incredible number of form field options and widgets makes creating complex forms with great conditional formatting options.
Their customer support is very responsive and helpful in resolving any issues with software use.
They are always pleased with the quality, and the speed with which I am able to put the forms together for them.
It has a lot of great features, and allows nearly limitless customization options that really help your forms look professional. JotForm is one of my favorite pieces of business software.
My experience with Jotform is great. It has opened opportunities to my clients.
I really liked that you could use a template and delete areas you didn't need, while added areas that you did need. Super easy to use and really user-centered for easy form development.
Finally, the integrations with other platforms like Google Drive is simply fantastic.
It has overall been great. We haven't seen any concerns and it is secure.
Customer Service is also really friendly, supportive and able to solve my issues straight away.
Love that JotForm allows you to upload fairly large videos at an affordable price.
Google Forms logo
4.7
10.7K

Create custom forms for surveys & questionnaires

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.4
    Customer support
    4.4
Pros and Cons from Google Forms users   
avatar
avatar
avatar
+15
The ease of use, the ability to customize and best of all uniformity throughout the organization.
If you make a mistake there is no auto suggestion to help you out. It will give you a blank look and a confusing an error message.
Overall, I would recommend using Forms because its integration with one's google account is amazing and when drafted correctly, you can elicit the appropriate feedback from users of the Form.
I have a hard time making changes to my current forms. It is mainly because I am scared I will disrupt the flow of the form.
Auto save in the cloud is seamless with amazing collaboration support. Free to use and easily integrates with other Google features.
People miss the submit button after entering all the information. Hard to capture answers when this is missed.
We used it one time for awards in the office, and it was a seamless process to get a free, fair, and unbiased vote from the staff.
The first time I used it I accidentally made it so that answers were anonymous on my poll. But that was user error.
I love that there is the ability for other people to edit the forms as needed if given the capability. I recommend this software to anyone.
My Overall experience with google form is great. It helps me in survey within or outside the organization, found best solution to collect data in various form.
Ease of use and it's Free to use. Easy to deploy, it has been excellent for my needs and to collate the information gathered.
I loved all the details this software had. It is especially helpful that all the edits you make are saved automatically.
The ease of use is just great with this software. It also is great having everything tied into the google suite of tools.
The ability to create a list of questions to a large number of users and get organized real-time responses is huge advantage. The fact that it is so quick easy makes this tool so great to use.
M the price of having it was awesome and it’s very affordable to others that needs this product as is.
The abundance of models, the ease of use, the simple, sophisticated interface, and the low price are all things I love about this tool.
My experience with Google customer support is also very positive, as it was professional and helpful.
The things I like the most about the Google Forms software is that we can create surveys for our patients and employees. Thus allows us to improve our customer service.
The ease of use, the ability to customize and best of all uniformity throughout the organization.
If you make a mistake there is no auto suggestion to help you out. It will give you a blank look and a confusing an error message.
Overall, I would recommend using Forms because its integration with one's google account is amazing and when drafted correctly, you can elicit the appropriate feedback from users of the Form.
I have a hard time making changes to my current forms. It is mainly because I am scared I will disrupt the flow of the form.
Auto save in the cloud is seamless with amazing collaboration support. Free to use and easily integrates with other Google features.
People miss the submit button after entering all the information. Hard to capture answers when this is missed.
We used it one time for awards in the office, and it was a seamless process to get a free, fair, and unbiased vote from the staff.
The first time I used it I accidentally made it so that answers were anonymous on my poll. But that was user error.
I love that there is the ability for other people to edit the forms as needed if given the capability. I recommend this software to anyone.
My Overall experience with google form is great. It helps me in survey within or outside the organization, found best solution to collect data in various form.
Ease of use and it's Free to use. Easy to deploy, it has been excellent for my needs and to collate the information gathered.
I loved all the details this software had. It is especially helpful that all the edits you make are saved automatically.
The ease of use is just great with this software. It also is great having everything tied into the google suite of tools.
The ability to create a list of questions to a large number of users and get organized real-time responses is huge advantage. The fact that it is so quick easy makes this tool so great to use.
M the price of having it was awesome and it’s very affordable to others that needs this product as is.
The abundance of models, the ease of use, the simple, sophisticated interface, and the low price are all things I love about this tool.
My experience with Google customer support is also very positive, as it was professional and helpful.
The things I like the most about the Google Forms software is that we can create surveys for our patients and employees. Thus allows us to improve our customer service.
The ease of use, the ability to customize and best of all uniformity throughout the organization.
If you make a mistake there is no auto suggestion to help you out. It will give you a blank look and a confusing an error message.
Overall, I would recommend using Forms because its integration with one's google account is amazing and when drafted correctly, you can elicit the appropriate feedback from users of the Form.
I have a hard time making changes to my current forms. It is mainly because I am scared I will disrupt the flow of the form.
Auto save in the cloud is seamless with amazing collaboration support. Free to use and easily integrates with other Google features.
People miss the submit button after entering all the information. Hard to capture answers when this is missed.
We used it one time for awards in the office, and it was a seamless process to get a free, fair, and unbiased vote from the staff.
The first time I used it I accidentally made it so that answers were anonymous on my poll. But that was user error.
I love that there is the ability for other people to edit the forms as needed if given the capability. I recommend this software to anyone.
My Overall experience with google form is great. It helps me in survey within or outside the organization, found best solution to collect data in various form.
Ease of use and it's Free to use. Easy to deploy, it has been excellent for my needs and to collate the information gathered.
I loved all the details this software had. It is especially helpful that all the edits you make are saved automatically.
The ease of use is just great with this software. It also is great having everything tied into the google suite of tools.
The ability to create a list of questions to a large number of users and get organized real-time responses is huge advantage. The fact that it is so quick easy makes this tool so great to use.
M the price of having it was awesome and it’s very affordable to others that needs this product as is.
The abundance of models, the ease of use, the simple, sophisticated interface, and the low price are all things I love about this tool.
My experience with Google customer support is also very positive, as it was professional and helpful.
The things I like the most about the Google Forms software is that we can create surveys for our patients and employees. Thus allows us to improve our customer service.
Mailchimp logo

Mailchimp

4.5
16.8K

Email and advertising marketing automation platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.2
Pros and Cons from Mailchimp users   
avatar
+15
I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.
The greatest benefit to using this program is the integration possibilities. It is compatible with a lot of the other software/programs we use so integration was seamless and saved time & money.
Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.
Their dedication to improvement is a positive sign for the company. There is a reason that they are the industry standard.
Mailchimp is the best, I have learned about their features, and they are perfect especially for a beginning business or business with a small following. They make it really easy for you to use.
It was great - I love them and suggest them to all friends getting started, I wouldn't trust any other company for a product in this price range and offering.
The templates are great and quite efficient. It's really easy to set up a campaign and the option to make a landing page right there is awesome.
This software is great for social media, has advanced features with it and allows you to have a free trial with it. The email campaign is very straight forward and easy to use.
I like the ease of use of this software and how you send 2000 emails for free before you transfer to a paid membership. They are a great company and have been in business for years.
I love to use mailchimp for email marketing most especiallly when i want to generate lead. THEIR Landing page is superb.
Its broad feature set and ease of use are an amazing help to a new company just getting started. If you're not looking for custom integration or transactional emails, this product is one of the best.
It has been a good experience, would recommend specially if you are just starting creating your newsletters and want to practice before spending a significant amount of money on this type of software.
The easy to read interface and the ease of printing. The hospitality from customer service is great.
I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.
The greatest benefit to using this program is the integration possibilities. It is compatible with a lot of the other software/programs we use so integration was seamless and saved time & money.
Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.
Their dedication to improvement is a positive sign for the company. There is a reason that they are the industry standard.
Mailchimp is the best, I have learned about their features, and they are perfect especially for a beginning business or business with a small following. They make it really easy for you to use.
It was great - I love them and suggest them to all friends getting started, I wouldn't trust any other company for a product in this price range and offering.
The templates are great and quite efficient. It's really easy to set up a campaign and the option to make a landing page right there is awesome.
This software is great for social media, has advanced features with it and allows you to have a free trial with it. The email campaign is very straight forward and easy to use.
I like the ease of use of this software and how you send 2000 emails for free before you transfer to a paid membership. They are a great company and have been in business for years.
I love to use mailchimp for email marketing most especiallly when i want to generate lead. THEIR Landing page is superb.
Its broad feature set and ease of use are an amazing help to a new company just getting started. If you're not looking for custom integration or transactional emails, this product is one of the best.
It has been a good experience, would recommend specially if you are just starting creating your newsletters and want to practice before spending a significant amount of money on this type of software.
The easy to read interface and the ease of printing. The hospitality from customer service is great.
I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.
The greatest benefit to using this program is the integration possibilities. It is compatible with a lot of the other software/programs we use so integration was seamless and saved time & money.
Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.
Their dedication to improvement is a positive sign for the company. There is a reason that they are the industry standard.
Mailchimp is the best, I have learned about their features, and they are perfect especially for a beginning business or business with a small following. They make it really easy for you to use.
It was great - I love them and suggest them to all friends getting started, I wouldn't trust any other company for a product in this price range and offering.
The templates are great and quite efficient. It's really easy to set up a campaign and the option to make a landing page right there is awesome.
This software is great for social media, has advanced features with it and allows you to have a free trial with it. The email campaign is very straight forward and easy to use.
I like the ease of use of this software and how you send 2000 emails for free before you transfer to a paid membership. They are a great company and have been in business for years.
I love to use mailchimp for email marketing most especiallly when i want to generate lead. THEIR Landing page is superb.
Its broad feature set and ease of use are an amazing help to a new company just getting started. If you're not looking for custom integration or transactional emails, this product is one of the best.
It has been a good experience, would recommend specially if you are just starting creating your newsletters and want to practice before spending a significant amount of money on this type of software.
The easy to read interface and the ease of printing. The hospitality from customer service is great.
SurveyMonkey logo
4.6
9.9K

A market-leading survey platform.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.3
Pros and Cons from SurveyMonkey users   
avatar
avatar
avatar
+15
Happy using surveymonkey, once I prepared office Christmas party and I used it to create a voting platform to present funny awards to the employees.
The company's take on my dilemma was - "Pay for it" and you'll get the information you need. In my opinion they shouldn't bother having a free version of this software if it functions that poorly.
I love survey monkey I feel this is one of the best survey software out there. The setup process is very fast and seamless.
And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.
Customization on this platform is really fantastic and everything is so easily customizable, the user interface is slick and clean and very friendly looking.
There should be more protection factors when approving registrations and preventing fraud.
A very useful tool for businesses to gather vital unbiased information to help their growth.
I think they should have more up to date choices. I also think that manually putting in emails when you are having trouble submitting the csv file can be a pain and needs to be corrected.
As far as pricing Survey Monkey is great as its easily affordable and doesn't break the bank using it. Creating survey is super easy and time saving, but still produces top notch efficient results.
Great tool to gain some quick feedback on anything that may be on your mind. Nice to know what customers are looking for so that I can gear my business to meet their needs.
The survey monkey tool is absolutely helpful The integration of the existing businesses is very easy because it helps indicate which employees are happy and which ones are not.
It has been very helpful feedback and effective for us. We have mainly used the free trial or free version, but hoping to budget in the future to unlock some of the additional features.
My experience with SurveyMonkey has been very impressive over the past several months. I have gleaned wonderful feedback for ways that I can continue to grow my company.
I like that this site is easy to use and it helps to improve the workforce by taking the information from the workers.
This is user friendly and ease to use that's make him best one of best surveyor for any company.
I found comfort in the fact that survey monkey was widely used by a lot of other survey/rewards apps. This lets me know that it is a popular an trusted app, among there community.
The integration with Marketo is very useful. I like that I can share a results page of a survey with stakeholders.
I love the statistics and visualizations which I share with the community and my management.
Happy using surveymonkey, once I prepared office Christmas party and I used it to create a voting platform to present funny awards to the employees.
The company's take on my dilemma was - "Pay for it" and you'll get the information you need. In my opinion they shouldn't bother having a free version of this software if it functions that poorly.
I love survey monkey I feel this is one of the best survey software out there. The setup process is very fast and seamless.
And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.
Customization on this platform is really fantastic and everything is so easily customizable, the user interface is slick and clean and very friendly looking.
There should be more protection factors when approving registrations and preventing fraud.
A very useful tool for businesses to gather vital unbiased information to help their growth.
I think they should have more up to date choices. I also think that manually putting in emails when you are having trouble submitting the csv file can be a pain and needs to be corrected.
As far as pricing Survey Monkey is great as its easily affordable and doesn't break the bank using it. Creating survey is super easy and time saving, but still produces top notch efficient results.
Great tool to gain some quick feedback on anything that may be on your mind. Nice to know what customers are looking for so that I can gear my business to meet their needs.
The survey monkey tool is absolutely helpful The integration of the existing businesses is very easy because it helps indicate which employees are happy and which ones are not.
It has been very helpful feedback and effective for us. We have mainly used the free trial or free version, but hoping to budget in the future to unlock some of the additional features.
My experience with SurveyMonkey has been very impressive over the past several months. I have gleaned wonderful feedback for ways that I can continue to grow my company.
I like that this site is easy to use and it helps to improve the workforce by taking the information from the workers.
This is user friendly and ease to use that's make him best one of best surveyor for any company.
I found comfort in the fact that survey monkey was widely used by a lot of other survey/rewards apps. This lets me know that it is a popular an trusted app, among there community.
The integration with Marketo is very useful. I like that I can share a results page of a survey with stakeholders.
I love the statistics and visualizations which I share with the community and my management.
Happy using surveymonkey, once I prepared office Christmas party and I used it to create a voting platform to present funny awards to the employees.
The company's take on my dilemma was - "Pay for it" and you'll get the information you need. In my opinion they shouldn't bother having a free version of this software if it functions that poorly.
I love survey monkey I feel this is one of the best survey software out there. The setup process is very fast and seamless.
And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.
Customization on this platform is really fantastic and everything is so easily customizable, the user interface is slick and clean and very friendly looking.
There should be more protection factors when approving registrations and preventing fraud.
A very useful tool for businesses to gather vital unbiased information to help their growth.
I think they should have more up to date choices. I also think that manually putting in emails when you are having trouble submitting the csv file can be a pain and needs to be corrected.
As far as pricing Survey Monkey is great as its easily affordable and doesn't break the bank using it. Creating survey is super easy and time saving, but still produces top notch efficient results.
Great tool to gain some quick feedback on anything that may be on your mind. Nice to know what customers are looking for so that I can gear my business to meet their needs.
The survey monkey tool is absolutely helpful The integration of the existing businesses is very easy because it helps indicate which employees are happy and which ones are not.
It has been very helpful feedback and effective for us. We have mainly used the free trial or free version, but hoping to budget in the future to unlock some of the additional features.
My experience with SurveyMonkey has been very impressive over the past several months. I have gleaned wonderful feedback for ways that I can continue to grow my company.
I like that this site is easy to use and it helps to improve the workforce by taking the information from the workers.
This is user friendly and ease to use that's make him best one of best surveyor for any company.
I found comfort in the fact that survey monkey was widely used by a lot of other survey/rewards apps. This lets me know that it is a popular an trusted app, among there community.
The integration with Marketo is very useful. I like that I can share a results page of a survey with stakeholders.
I love the statistics and visualizations which I share with the community and my management.
Constant Contact logo
4.3
2.7K

We deliver success.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.2
Pros and Cons from Constant Contact users   
avatar
avatar
avatar
+15
They were very responsive and did a great job helping me figure out the best way to use the software. The Event tool was nice and make event management through the list easy to do.
Given the circumstances of the pandemic and not using the services to even log in during the last year, that was inconsiderate and unacceptable.
The data reporting on opens/clicks/etc. Is incredibly helpful to track which emails gain a good response and which time of the week works best to send to our audiences.
Very disappointing, frustrating, and countless email cammpaigns have been wasted due to Constant Contacts software rearranging and distoring the format of the original created email.
The program is easy to customize, There are plug and play templates as I like to call them. They look beautiful from the consumer side and are easy to understand from the creative side too.
I was disappointed when the dropped the event portion of their program and integrated with Eventbrite.
The software is easy to learn, use, and the templates for the emails are nice yet simple to customize. The feedback about open rates is good and it's easy to setup follow-up campaigns.
But advertised as a CRM and contact management to me. It is expensive for the purpose and you can not pay per use which is unfair to most.
The interface of this tool is very excellent, clean, and easy to use. It is helping me to send emails to my customers within just a few clicks—it is fully automated.
Whenever I have a question, the techs are so helpful and can direct me to exactly what I need. I also love that it can be integrated with Donor Perfect.
The price at the time was good. It was our first software for emails, so this had a lot of wow factors for us.
It is super easy to use and allows for quick emails out to contacts in the database. I love that you can schedule emails prior to as that allows me to plan ahead.
I love that it's so easy to use and integrates with websites, e-commerce platforms, etsy, and so much more. Customer support is awesome if you have any problems.
Always a great experience using Constant Contact ... and on the very rare occasion when I may have a question or concern, their Customer Support is excellent.
My overall experience with constant contact is pretty good. I found it to be one of the most user friendly.
I did appreciate how the software doesn't require a lot of checkboxes stating you have consent to use the list, and just trusts you.
The customized templates and reporting features are great, and well worth the cost, which I find to be very reasonable and minimal, compared to the ROI that I receive.
I've found it to be one of the easier platforms to create email campaigns on, and the reporting and analytics are more advanced. Also customer support is great.
They were very responsive and did a great job helping me figure out the best way to use the software. The Event tool was nice and make event management through the list easy to do.
Given the circumstances of the pandemic and not using the services to even log in during the last year, that was inconsiderate and unacceptable.
The data reporting on opens/clicks/etc. Is incredibly helpful to track which emails gain a good response and which time of the week works best to send to our audiences.
Very disappointing, frustrating, and countless email cammpaigns have been wasted due to Constant Contacts software rearranging and distoring the format of the original created email.
The program is easy to customize, There are plug and play templates as I like to call them. They look beautiful from the consumer side and are easy to understand from the creative side too.
I was disappointed when the dropped the event portion of their program and integrated with Eventbrite.
The software is easy to learn, use, and the templates for the emails are nice yet simple to customize. The feedback about open rates is good and it's easy to setup follow-up campaigns.
But advertised as a CRM and contact management to me. It is expensive for the purpose and you can not pay per use which is unfair to most.
The interface of this tool is very excellent, clean, and easy to use. It is helping me to send emails to my customers within just a few clicks—it is fully automated.
Whenever I have a question, the techs are so helpful and can direct me to exactly what I need. I also love that it can be integrated with Donor Perfect.
The price at the time was good. It was our first software for emails, so this had a lot of wow factors for us.
It is super easy to use and allows for quick emails out to contacts in the database. I love that you can schedule emails prior to as that allows me to plan ahead.
I love that it's so easy to use and integrates with websites, e-commerce platforms, etsy, and so much more. Customer support is awesome if you have any problems.
Always a great experience using Constant Contact ... and on the very rare occasion when I may have a question or concern, their Customer Support is excellent.
My overall experience with constant contact is pretty good. I found it to be one of the most user friendly.
I did appreciate how the software doesn't require a lot of checkboxes stating you have consent to use the list, and just trusts you.
The customized templates and reporting features are great, and well worth the cost, which I find to be very reasonable and minimal, compared to the ROI that I receive.
I've found it to be one of the easier platforms to create email campaigns on, and the reporting and analytics are more advanced. Also customer support is great.
They were very responsive and did a great job helping me figure out the best way to use the software. The Event tool was nice and make event management through the list easy to do.
Given the circumstances of the pandemic and not using the services to even log in during the last year, that was inconsiderate and unacceptable.
The data reporting on opens/clicks/etc. Is incredibly helpful to track which emails gain a good response and which time of the week works best to send to our audiences.
Very disappointing, frustrating, and countless email cammpaigns have been wasted due to Constant Contacts software rearranging and distoring the format of the original created email.
The program is easy to customize, There are plug and play templates as I like to call them. They look beautiful from the consumer side and are easy to understand from the creative side too.
I was disappointed when the dropped the event portion of their program and integrated with Eventbrite.
The software is easy to learn, use, and the templates for the emails are nice yet simple to customize. The feedback about open rates is good and it's easy to setup follow-up campaigns.
But advertised as a CRM and contact management to me. It is expensive for the purpose and you can not pay per use which is unfair to most.
The interface of this tool is very excellent, clean, and easy to use. It is helping me to send emails to my customers within just a few clicks—it is fully automated.
Whenever I have a question, the techs are so helpful and can direct me to exactly what I need. I also love that it can be integrated with Donor Perfect.
The price at the time was good. It was our first software for emails, so this had a lot of wow factors for us.
It is super easy to use and allows for quick emails out to contacts in the database. I love that you can schedule emails prior to as that allows me to plan ahead.
I love that it's so easy to use and integrates with websites, e-commerce platforms, etsy, and so much more. Customer support is awesome if you have any problems.
Always a great experience using Constant Contact ... and on the very rare occasion when I may have a question or concern, their Customer Support is excellent.
My overall experience with constant contact is pretty good. I found it to be one of the most user friendly.
I did appreciate how the software doesn't require a lot of checkboxes stating you have consent to use the list, and just trusts you.
The customized templates and reporting features are great, and well worth the cost, which I find to be very reasonable and minimal, compared to the ROI that I receive.
I've found it to be one of the easier platforms to create email campaigns on, and the reporting and analytics are more advanced. Also customer support is great.
Sogolytics logo
4.7
721

Customer and employee experience management platform.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Sogolytics users   
+15
The responsive support is the very best I've experienced. I'm continually amazed at how quickly they are able to address my questions.
So I ended up losing my entire draft survey and had to start over a week before it was due because I didn't want to pay yet for the full version just to complete one assignment.
SoGoSurvey is a comprehensive program that allows you to record and reconfigure important statistics related to your workplace with ease and precision.
The software did have errors occasionally, whether it seemed to be programming related or server related.
This program is user-friendly, sleek, has great functionality, and best of all has several languages to choose from.
If I ask a recipient to do a survey sometimes they get bored throughout and may not answer some questions.
Very easy to use, the features in the free version are greater than other options out there, data is laid out very clearly.
For this product, you get what you pay for though.
Great interface with an excellent customer support. In addition to that, SoGo Survey provides one-year free subscription to the students.
A great product with good customer support and help for the non-profit community.
This program is very helpful to create nice and pretty surveys. It helped me while preparing to my master's thesis.
They have great customer service, quick to respond with good information.
Very pleased with the product in a free trial. Many desirable features are in the various paid tiers.
I have really enjoyed using so go survey as my data collection software over the past year. It has been so easy to use and came at such a great price.
This is an excellent platform to use with really useful features.
This is a very user friendly, intuitive tool. I find it easy to use and many of it's features make things quick and easy.
The integration is just flawless. Creating and sharing surveys are now so simple.
Ease of use, designs possibilities, integration with other platforms.
The responsive support is the very best I've experienced. I'm continually amazed at how quickly they are able to address my questions.
So I ended up losing my entire draft survey and had to start over a week before it was due because I didn't want to pay yet for the full version just to complete one assignment.
SoGoSurvey is a comprehensive program that allows you to record and reconfigure important statistics related to your workplace with ease and precision.
The software did have errors occasionally, whether it seemed to be programming related or server related.
This program is user-friendly, sleek, has great functionality, and best of all has several languages to choose from.
If I ask a recipient to do a survey sometimes they get bored throughout and may not answer some questions.
Very easy to use, the features in the free version are greater than other options out there, data is laid out very clearly.
For this product, you get what you pay for though.
Great interface with an excellent customer support. In addition to that, SoGo Survey provides one-year free subscription to the students.
A great product with good customer support and help for the non-profit community.
This program is very helpful to create nice and pretty surveys. It helped me while preparing to my master's thesis.
They have great customer service, quick to respond with good information.
Very pleased with the product in a free trial. Many desirable features are in the various paid tiers.
I have really enjoyed using so go survey as my data collection software over the past year. It has been so easy to use and came at such a great price.
This is an excellent platform to use with really useful features.
This is a very user friendly, intuitive tool. I find it easy to use and many of it's features make things quick and easy.
The integration is just flawless. Creating and sharing surveys are now so simple.
Ease of use, designs possibilities, integration with other platforms.
The responsive support is the very best I've experienced. I'm continually amazed at how quickly they are able to address my questions.
So I ended up losing my entire draft survey and had to start over a week before it was due because I didn't want to pay yet for the full version just to complete one assignment.
SoGoSurvey is a comprehensive program that allows you to record and reconfigure important statistics related to your workplace with ease and precision.
The software did have errors occasionally, whether it seemed to be programming related or server related.
This program is user-friendly, sleek, has great functionality, and best of all has several languages to choose from.
If I ask a recipient to do a survey sometimes they get bored throughout and may not answer some questions.
Very easy to use, the features in the free version are greater than other options out there, data is laid out very clearly.
For this product, you get what you pay for though.
Great interface with an excellent customer support. In addition to that, SoGo Survey provides one-year free subscription to the students.
A great product with good customer support and help for the non-profit community.
This program is very helpful to create nice and pretty surveys. It helped me while preparing to my master's thesis.
They have great customer service, quick to respond with good information.
Very pleased with the product in a free trial. Many desirable features are in the various paid tiers.
I have really enjoyed using so go survey as my data collection software over the past year. It has been so easy to use and came at such a great price.
This is an excellent platform to use with really useful features.
This is a very user friendly, intuitive tool. I find it easy to use and many of it's features make things quick and easy.
The integration is just flawless. Creating and sharing surveys are now so simple.
Ease of use, designs possibilities, integration with other platforms.
Nextiva logo
4.6
746

Simplifying Business Communication

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.6
    Customer support
    4.5
Pros and Cons from Nextiva users   
avatar
avatar
avatar
+15
Overall we're happy that we purchase this camera. It is budget friendly for office like us and it give high quality video and sound.
With this phone service I get many "dead line" calls and spam calls. There is no filter I have found to prevent.
The Nextiva app is Awesome Works great. We switched to Nextiva because they offered a better price.
Poor call quality has also likely contributed to irreparable damage to our brand as customer calls are so frequently dropped or missed due to Nextiva’s problematic online platform and phone app.
The quality of service is unmatched. The app is super easy to use, and keeps me organized.
Just before the porting they misinformed me about the date and and time and the porting was done without my knowledge. First week of the Nextiva phone service was terrible.
The sales and support team were terrific. Price was steady and the equipment they provided was solid.
Our team had trouble logging into Nextiva’s online platform and the call audio was so poor that we couldn’t hear many customers through all of the static.
I love this product and it helped save our business during the Covid-19 lockdowns.
Our phones are solid and adding Analytics was a great addition to our overall service.
I like the quick responsiveness of their "click-to-call" system that's integrated with Salesforce and the ability to chat with other members on the network through the desktop app.
I like how I have full control over all aspects of the system such as assigning numbers, forwarding, setting business hours, having multiple voicemail greetings, setting up the call flows, etc.
Nextiva is easy to use and is a significant cost savings over the alternatives.
Great Customer Service for set up of new phones. Account Managers are usually very attentive to your individual needs.
Price made this options a great value. The sales process was fairly quick.
Pricing and features was the first thing I looked at. I like how it's been able to integrate with my CRM.
Decent onboarding, good support. Overall decent, just high added fees.
Interface is okay, there are better products our there for less money and a better interface.
Overall we're happy that we purchase this camera. It is budget friendly for office like us and it give high quality video and sound.
With this phone service I get many "dead line" calls and spam calls. There is no filter I have found to prevent.
The Nextiva app is Awesome Works great. We switched to Nextiva because they offered a better price.
Poor call quality has also likely contributed to irreparable damage to our brand as customer calls are so frequently dropped or missed due to Nextiva’s problematic online platform and phone app.
The quality of service is unmatched. The app is super easy to use, and keeps me organized.
Just before the porting they misinformed me about the date and and time and the porting was done without my knowledge. First week of the Nextiva phone service was terrible.
The sales and support team were terrific. Price was steady and the equipment they provided was solid.
Our team had trouble logging into Nextiva’s online platform and the call audio was so poor that we couldn’t hear many customers through all of the static.
I love this product and it helped save our business during the Covid-19 lockdowns.
Our phones are solid and adding Analytics was a great addition to our overall service.
I like the quick responsiveness of their "click-to-call" system that's integrated with Salesforce and the ability to chat with other members on the network through the desktop app.
I like how I have full control over all aspects of the system such as assigning numbers, forwarding, setting business hours, having multiple voicemail greetings, setting up the call flows, etc.
Nextiva is easy to use and is a significant cost savings over the alternatives.
Great Customer Service for set up of new phones. Account Managers are usually very attentive to your individual needs.
Price made this options a great value. The sales process was fairly quick.
Pricing and features was the first thing I looked at. I like how it's been able to integrate with my CRM.
Decent onboarding, good support. Overall decent, just high added fees.
Interface is okay, there are better products our there for less money and a better interface.
Overall we're happy that we purchase this camera. It is budget friendly for office like us and it give high quality video and sound.
With this phone service I get many "dead line" calls and spam calls. There is no filter I have found to prevent.
The Nextiva app is Awesome Works great. We switched to Nextiva because they offered a better price.
Poor call quality has also likely contributed to irreparable damage to our brand as customer calls are so frequently dropped or missed due to Nextiva’s problematic online platform and phone app.
The quality of service is unmatched. The app is super easy to use, and keeps me organized.
Just before the porting they misinformed me about the date and and time and the porting was done without my knowledge. First week of the Nextiva phone service was terrible.
The sales and support team were terrific. Price was steady and the equipment they provided was solid.
Our team had trouble logging into Nextiva’s online platform and the call audio was so poor that we couldn’t hear many customers through all of the static.
I love this product and it helped save our business during the Covid-19 lockdowns.
Our phones are solid and adding Analytics was a great addition to our overall service.
I like the quick responsiveness of their "click-to-call" system that's integrated with Salesforce and the ability to chat with other members on the network through the desktop app.
I like how I have full control over all aspects of the system such as assigning numbers, forwarding, setting business hours, having multiple voicemail greetings, setting up the call flows, etc.
Nextiva is easy to use and is a significant cost savings over the alternatives.
Great Customer Service for set up of new phones. Account Managers are usually very attentive to your individual needs.
Price made this options a great value. The sales process was fairly quick.
Pricing and features was the first thing I looked at. I like how it's been able to integrate with my CRM.
Decent onboarding, good support. Overall decent, just high added fees.
Interface is okay, there are better products our there for less money and a better interface.
Hotjar logo
4.7
506

Digital experience insights for any business selling online.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.5
Pros and Cons from Hotjar users   
avatar
avatar
avatar
+15
Hotjar is reliable and is the best at what it does. There are other options to help record app sessions, but HotJar continues to do what it does best.
This is problem because when a user messages us with a problem and we want to view how he used our website right away, we can't confirm his actions right then and there, only after a few hours.
UX plays a very important role for performance marketing and Hotjar is a brilliant tool which helps in collecting user behaviour data to do analysis and take corrective measures.
I was unsatisfied with other Heatmapping and recording software.
This is a fantastic way to understand how users are engaging with your site. I am a big fan of Hotjar and the approach to marketing insights.
Session recordings could have more filtering options and auto detection of rage clicks and ux issues. Unfortunately this tool can slow down your page load.
Love using pools - you will be surprised how good it works if you ask the right question in the right time. Very responsive and professional customer support.
There was no integration available to our existing CRM or email platform that would feed all the data and analytics Hotjar was collecting into our system.
I would like to recommend Hotjar to anyone as it is so simple to use and the return on investment is also quite impressive.
Hotjar is a great heatmapping software that is easy to install, has great features, and a reasonable price point.
It gives me complete vision what my visitor are doing on my website, what is their behaviours that help me to improve that part of website.
Hotjar helps you understand how your users interact with your website. I work at a SaaS and it has been very helpful in improving our UX/UI and also for customer support related tasks.
Surveys were also helpful in finding out where our visitors were coming from. We placed them in our most popular pages for feedback.
Hotjar is a great tool for researching user behavior on websites. It is definitely invaluable in the ux development process of any good website.
Really cool tool to help you evaluate where users go when on your site. The software is intuitive and has nice reporting.
The integration with the website is smooth and the surveys created have a good response rate. Their reporting tool is also solid and provide actionable insights for UX and product improvements.
Easy to integrate, easy to control access, and the functionality to set up recordings based on certain conditions is helpful.
That it's simple and easy to use, implementation literally takes a minute. The great thing is that you have so many tools in one place, heatmaps, recordings, surveys and more.
Hotjar is reliable and is the best at what it does. There are other options to help record app sessions, but HotJar continues to do what it does best.
This is problem because when a user messages us with a problem and we want to view how he used our website right away, we can't confirm his actions right then and there, only after a few hours.
UX plays a very important role for performance marketing and Hotjar is a brilliant tool which helps in collecting user behaviour data to do analysis and take corrective measures.
I was unsatisfied with other Heatmapping and recording software.
This is a fantastic way to understand how users are engaging with your site. I am a big fan of Hotjar and the approach to marketing insights.
Session recordings could have more filtering options and auto detection of rage clicks and ux issues. Unfortunately this tool can slow down your page load.
Love using pools - you will be surprised how good it works if you ask the right question in the right time. Very responsive and professional customer support.
There was no integration available to our existing CRM or email platform that would feed all the data and analytics Hotjar was collecting into our system.
I would like to recommend Hotjar to anyone as it is so simple to use and the return on investment is also quite impressive.
Hotjar is a great heatmapping software that is easy to install, has great features, and a reasonable price point.
It gives me complete vision what my visitor are doing on my website, what is their behaviours that help me to improve that part of website.
Hotjar helps you understand how your users interact with your website. I work at a SaaS and it has been very helpful in improving our UX/UI and also for customer support related tasks.
Surveys were also helpful in finding out where our visitors were coming from. We placed them in our most popular pages for feedback.
Hotjar is a great tool for researching user behavior on websites. It is definitely invaluable in the ux development process of any good website.
Really cool tool to help you evaluate where users go when on your site. The software is intuitive and has nice reporting.
The integration with the website is smooth and the surveys created have a good response rate. Their reporting tool is also solid and provide actionable insights for UX and product improvements.
Easy to integrate, easy to control access, and the functionality to set up recordings based on certain conditions is helpful.
That it's simple and easy to use, implementation literally takes a minute. The great thing is that you have so many tools in one place, heatmaps, recordings, surveys and more.
Hotjar is reliable and is the best at what it does. There are other options to help record app sessions, but HotJar continues to do what it does best.
This is problem because when a user messages us with a problem and we want to view how he used our website right away, we can't confirm his actions right then and there, only after a few hours.
UX plays a very important role for performance marketing and Hotjar is a brilliant tool which helps in collecting user behaviour data to do analysis and take corrective measures.
I was unsatisfied with other Heatmapping and recording software.
This is a fantastic way to understand how users are engaging with your site. I am a big fan of Hotjar and the approach to marketing insights.
Session recordings could have more filtering options and auto detection of rage clicks and ux issues. Unfortunately this tool can slow down your page load.
Love using pools - you will be surprised how good it works if you ask the right question in the right time. Very responsive and professional customer support.
There was no integration available to our existing CRM or email platform that would feed all the data and analytics Hotjar was collecting into our system.
I would like to recommend Hotjar to anyone as it is so simple to use and the return on investment is also quite impressive.
Hotjar is a great heatmapping software that is easy to install, has great features, and a reasonable price point.
It gives me complete vision what my visitor are doing on my website, what is their behaviours that help me to improve that part of website.
Hotjar helps you understand how your users interact with your website. I work at a SaaS and it has been very helpful in improving our UX/UI and also for customer support related tasks.
Surveys were also helpful in finding out where our visitors were coming from. We placed them in our most popular pages for feedback.
Hotjar is a great tool for researching user behavior on websites. It is definitely invaluable in the ux development process of any good website.
Really cool tool to help you evaluate where users go when on your site. The software is intuitive and has nice reporting.
The integration with the website is smooth and the surveys created have a good response rate. Their reporting tool is also solid and provide actionable insights for UX and product improvements.
Easy to integrate, easy to control access, and the functionality to set up recordings based on certain conditions is helpful.
That it's simple and easy to use, implementation literally takes a minute. The great thing is that you have so many tools in one place, heatmaps, recordings, surveys and more.
QuestionPro logo
4.8
432

Best SaaS survey solutions

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.7
    Customer support
    4.7
Pros and Cons from QuestionPro users   
avatar
avatar
avatar
+15
The support staff, from the most senior to the more recent, are excellent, courteous and available 24x5. They are most helpful in in real time text exchanges and emails.
QuestionPro blamed the missing data on our respondents not filling in the data.
From simple survey designs to more complex operations, QP has been an excellent resource. Most importantly the support has been excellent from the outset.
After some back and forth, they let us have it if we paid in bulk for a few months. Then, once we were collecting our data and exporting it, we realised there was missing data.
That I can make an easy Survey really fast and can individualize it. Its great how helpful and quick the support is.
E-mails are badly formatted, validation is required for surveys with many users and it was not easy, and they have an article talking about using their SDK, but they do not have an SDK available.
This helps us as a non-profit perform evaluation and assessment that is cost effective and reliable.
Recruiting not built into the platform. Inability to create a pool of potential recipients within the product, and deduce/ensure people aren't being over surveyed within your customer database.
As a membership-based professional association, we are very grateful that QuestionPro offers a free subscription for non-profit organisations such as ours.
They then have "advanced" that can provide a mixture of basic and more advanced survey features and additional analytics. Whatever works best for your target group QuestionPro has it.
Easy to use and they are always updating and improving. Great customer service and account management.
Integration with internal or external panels are seamless with excellent invitation mailing and tracking.
Best survey tool with many useful and unique features.
The fact that I could customize it for music research, ease of use and the help files available.
Integration with current business process is good.
Good question type options. Logic directing users to different questions/survey sections based upon previous responses.
QuestionPro is our favorite tool for conducting online surveys.
Easy to use and offers a lot of premium features for a free version. User interface is friendly and works without problems.
The support staff, from the most senior to the more recent, are excellent, courteous and available 24x5. They are most helpful in in real time text exchanges and emails.
QuestionPro blamed the missing data on our respondents not filling in the data.
From simple survey designs to more complex operations, QP has been an excellent resource. Most importantly the support has been excellent from the outset.
After some back and forth, they let us have it if we paid in bulk for a few months. Then, once we were collecting our data and exporting it, we realised there was missing data.
That I can make an easy Survey really fast and can individualize it. Its great how helpful and quick the support is.
E-mails are badly formatted, validation is required for surveys with many users and it was not easy, and they have an article talking about using their SDK, but they do not have an SDK available.
This helps us as a non-profit perform evaluation and assessment that is cost effective and reliable.
Recruiting not built into the platform. Inability to create a pool of potential recipients within the product, and deduce/ensure people aren't being over surveyed within your customer database.
As a membership-based professional association, we are very grateful that QuestionPro offers a free subscription for non-profit organisations such as ours.
They then have "advanced" that can provide a mixture of basic and more advanced survey features and additional analytics. Whatever works best for your target group QuestionPro has it.
Easy to use and they are always updating and improving. Great customer service and account management.
Integration with internal or external panels are seamless with excellent invitation mailing and tracking.
Best survey tool with many useful and unique features.
The fact that I could customize it for music research, ease of use and the help files available.
Integration with current business process is good.
Good question type options. Logic directing users to different questions/survey sections based upon previous responses.
QuestionPro is our favorite tool for conducting online surveys.
Easy to use and offers a lot of premium features for a free version. User interface is friendly and works without problems.
The support staff, from the most senior to the more recent, are excellent, courteous and available 24x5. They are most helpful in in real time text exchanges and emails.
QuestionPro blamed the missing data on our respondents not filling in the data.
From simple survey designs to more complex operations, QP has been an excellent resource. Most importantly the support has been excellent from the outset.
After some back and forth, they let us have it if we paid in bulk for a few months. Then, once we were collecting our data and exporting it, we realised there was missing data.
That I can make an easy Survey really fast and can individualize it. Its great how helpful and quick the support is.
E-mails are badly formatted, validation is required for surveys with many users and it was not easy, and they have an article talking about using their SDK, but they do not have an SDK available.
This helps us as a non-profit perform evaluation and assessment that is cost effective and reliable.
Recruiting not built into the platform. Inability to create a pool of potential recipients within the product, and deduce/ensure people aren't being over surveyed within your customer database.
As a membership-based professional association, we are very grateful that QuestionPro offers a free subscription for non-profit organisations such as ours.
They then have "advanced" that can provide a mixture of basic and more advanced survey features and additional analytics. Whatever works best for your target group QuestionPro has it.
Easy to use and they are always updating and improving. Great customer service and account management.
Integration with internal or external panels are seamless with excellent invitation mailing and tracking.
Best survey tool with many useful and unique features.
The fact that I could customize it for music research, ease of use and the help files available.
Integration with current business process is good.
Good question type options. Logic directing users to different questions/survey sections based upon previous responses.
QuestionPro is our favorite tool for conducting online surveys.
Easy to use and offers a lot of premium features for a free version. User interface is friendly and works without problems.
Survio logo
4.5
558

Powerful features served with simplicity

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.9
    Ease of use
    4.7
    Features
    4.4
    Customer support
    4.5
Pros and Cons from Survio users   
avatar
avatar
avatar
+15
Easy to use and a lot of possibilities for surveys. An excellent quality of services and a good reactivity of the Survio team.
I felt frustrated because of the limits of the "free-use. Indeed, you are not allowed to collect more than a hundred answers.
I like friendly enviroment, ease using and creating questionairre. Survio provides also very nice outputs in the form of statistics and graphs.
But the limitations of unpaid versions are disgusting. Only data preview available for unpaid version and at least they need to derestrict these limitations to serve students and attract more users.
Survio is a super friendly platform, so it makes really easy to build a survey and analyse the answers. The biggest plus: has a nice free version.
What I miss is the more customizable linear scale, text paragraph with the bigger box to write.
It was great to work with this software. I like the compatibility and easy work with this.
What I really dislike is the high price of surveys.
It is a good choice for good price. Much better than other similar applications.
Unfortunately, there is no telephone coverage from the Netherlands. This is very unfortunate.
Good alternative Survey application with some cool features and good UI.
The best feature is the variety of question types and a very friendly environment for questionnaire preparation.
Very good product, easy to use and perfect quality of services.
Very good and intiuitive way to create a survey. Fast customer service replies and great support.
The quality of this survey programme is good enough and is well devloped.
We like the user friendly design and easy integration.
Although I'm using only the free trial version, for now, I can see that it's possible to use integration and automation, which can be really helpful.
The customer service was excellent and provided quick and accurate responses.
Easy to use and a lot of possibilities for surveys. An excellent quality of services and a good reactivity of the Survio team.
I felt frustrated because of the limits of the "free-use. Indeed, you are not allowed to collect more than a hundred answers.
I like friendly enviroment, ease using and creating questionairre. Survio provides also very nice outputs in the form of statistics and graphs.
But the limitations of unpaid versions are disgusting. Only data preview available for unpaid version and at least they need to derestrict these limitations to serve students and attract more users.
Survio is a super friendly platform, so it makes really easy to build a survey and analyse the answers. The biggest plus: has a nice free version.
What I miss is the more customizable linear scale, text paragraph with the bigger box to write.
It was great to work with this software. I like the compatibility and easy work with this.
What I really dislike is the high price of surveys.
It is a good choice for good price. Much better than other similar applications.
Unfortunately, there is no telephone coverage from the Netherlands. This is very unfortunate.
Good alternative Survey application with some cool features and good UI.
The best feature is the variety of question types and a very friendly environment for questionnaire preparation.
Very good product, easy to use and perfect quality of services.
Very good and intiuitive way to create a survey. Fast customer service replies and great support.
The quality of this survey programme is good enough and is well devloped.
We like the user friendly design and easy integration.
Although I'm using only the free trial version, for now, I can see that it's possible to use integration and automation, which can be really helpful.
The customer service was excellent and provided quick and accurate responses.
Easy to use and a lot of possibilities for surveys. An excellent quality of services and a good reactivity of the Survio team.
I felt frustrated because of the limits of the "free-use. Indeed, you are not allowed to collect more than a hundred answers.
I like friendly enviroment, ease using and creating questionairre. Survio provides also very nice outputs in the form of statistics and graphs.
But the limitations of unpaid versions are disgusting. Only data preview available for unpaid version and at least they need to derestrict these limitations to serve students and attract more users.
Survio is a super friendly platform, so it makes really easy to build a survey and analyse the answers. The biggest plus: has a nice free version.
What I miss is the more customizable linear scale, text paragraph with the bigger box to write.
It was great to work with this software. I like the compatibility and easy work with this.
What I really dislike is the high price of surveys.
It is a good choice for good price. Much better than other similar applications.
Unfortunately, there is no telephone coverage from the Netherlands. This is very unfortunate.
Good alternative Survey application with some cool features and good UI.
The best feature is the variety of question types and a very friendly environment for questionnaire preparation.
Very good product, easy to use and perfect quality of services.
Very good and intiuitive way to create a survey. Fast customer service replies and great support.
The quality of this survey programme is good enough and is well devloped.
We like the user friendly design and easy integration.
Although I'm using only the free trial version, for now, I can see that it's possible to use integration and automation, which can be really helpful.
The customer service was excellent and provided quick and accurate responses.
iContact logo
4.5
586

Email marketing , automation, and landing page software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.6
Pros and Cons from iContact users   
avatar
avatar
avatar
+15
You can allow this program to deal with emails instead of answering each on yourself. It's really a wonderful program and a huge help with your email returns.
I had to double enter a lot of info with my fundraising software and then to i-contact. There was a lack of integration that I found frustrating.
I like its enhanced features and how easy it has been to adapt to it. I like the customer service representatives and their willingness to help and answer all my questions.
They tried to steal another month of billing and made me dispute with my CC company.
I enjoy that iContact is easy to use, intuitive, and a great price for all that is packed into what you get. You also get great customer service with them.
Even though the charity I worked with started using another service, iContact demanded payment for a period of time after we had made the switch. I personally found that in poor taste.
I like the preview and ability to send test message. I like the social media integration.
The features may be a little limited compared to Mail Chimp.
Great customer service experience. Quick and intelligent responses.
My experience with iContact was good and was the first email marketing software I ever used. It was very easy and quick to get started and set up an email campaign.
I contact is easy to use and great for emailing to different channels. It has many engaging features such as image, hyperlink, and video options.
Salesforce integration set up is easy, and customer service for any issues was very responsive.
Overall, iContact is great for sending our mass emails to our guests and we will continue to use for years to come.
I enjoy using IContact because it does what is set up to do and that is to send bulk emails to prospective buyers.
I recommend using this app for all those that send bulk emails to their customers.
I really liked the built-in themes that were available to choose from when creating an email, as well as the option to import my email from a URL.
IContact is easy to use, even for those who may not be very tech savvy.
Good overall, but we needed to have more emails sent out monthly to justify the cost.
You can allow this program to deal with emails instead of answering each on yourself. It's really a wonderful program and a huge help with your email returns.
I had to double enter a lot of info with my fundraising software and then to i-contact. There was a lack of integration that I found frustrating.
I like its enhanced features and how easy it has been to adapt to it. I like the customer service representatives and their willingness to help and answer all my questions.
They tried to steal another month of billing and made me dispute with my CC company.
I enjoy that iContact is easy to use, intuitive, and a great price for all that is packed into what you get. You also get great customer service with them.
Even though the charity I worked with started using another service, iContact demanded payment for a period of time after we had made the switch. I personally found that in poor taste.
I like the preview and ability to send test message. I like the social media integration.
The features may be a little limited compared to Mail Chimp.
Great customer service experience. Quick and intelligent responses.
My experience with iContact was good and was the first email marketing software I ever used. It was very easy and quick to get started and set up an email campaign.
I contact is easy to use and great for emailing to different channels. It has many engaging features such as image, hyperlink, and video options.
Salesforce integration set up is easy, and customer service for any issues was very responsive.
Overall, iContact is great for sending our mass emails to our guests and we will continue to use for years to come.
I enjoy using IContact because it does what is set up to do and that is to send bulk emails to prospective buyers.
I recommend using this app for all those that send bulk emails to their customers.
I really liked the built-in themes that were available to choose from when creating an email, as well as the option to import my email from a URL.
IContact is easy to use, even for those who may not be very tech savvy.
Good overall, but we needed to have more emails sent out monthly to justify the cost.
You can allow this program to deal with emails instead of answering each on yourself. It's really a wonderful program and a huge help with your email returns.
I had to double enter a lot of info with my fundraising software and then to i-contact. There was a lack of integration that I found frustrating.
I like its enhanced features and how easy it has been to adapt to it. I like the customer service representatives and their willingness to help and answer all my questions.
They tried to steal another month of billing and made me dispute with my CC company.
I enjoy that iContact is easy to use, intuitive, and a great price for all that is packed into what you get. You also get great customer service with them.
Even though the charity I worked with started using another service, iContact demanded payment for a period of time after we had made the switch. I personally found that in poor taste.
I like the preview and ability to send test message. I like the social media integration.
The features may be a little limited compared to Mail Chimp.
Great customer service experience. Quick and intelligent responses.
My experience with iContact was good and was the first email marketing software I ever used. It was very easy and quick to get started and set up an email campaign.
I contact is easy to use and great for emailing to different channels. It has many engaging features such as image, hyperlink, and video options.
Salesforce integration set up is easy, and customer service for any issues was very responsive.
Overall, iContact is great for sending our mass emails to our guests and we will continue to use for years to come.
I enjoy using IContact because it does what is set up to do and that is to send bulk emails to prospective buyers.
I recommend using this app for all those that send bulk emails to their customers.
I really liked the built-in themes that were available to choose from when creating an email, as well as the option to import my email from a URL.
IContact is easy to use, even for those who may not be very tech savvy.
Good overall, but we needed to have more emails sent out monthly to justify the cost.
Connecteam logo

Connecteam

4.8
325

Enhance employee management with the only all-in-one app

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.7
    Customer support
    4.9
Pros and Cons from Connecteam users   
+15
Their product & services are superb. The Connecteam platform has been a perfect addition to our small business that is headed for a rapid growth.
My only complaint as of right now is the reliability of the GPS coordinates, which is something I was just told will no longer be a problem with the new update that's soon to release.
They are also willing to listen to ideas that would make this software better. They have been improving this app dramatically and I thank them for their continued effort in doing so.
Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.
My experience with Connecteam has been very positive. I love the fact that the message box is on the screen so you can click on it and get help immediately.
The updating, which I understand has to happen. We have had few instances where the program would stop working for an hour or so.
I love that this solution is easy to use, is aesthetically pleasing, and is a great value for the cost.
Our job costing is coming out more accurate due to the time clock function. Guys are no longer guessing how long of a lunch they took, when they got to the job site, etc.
Our experience has been great. I am not very tech savvy, but with the help of the connecteam staff I am now able to navigate the app and dashboard with ease and teach others.
The most I like on the software is the beautiful design of the desk version and the app. With integration of our logo, all our employees like the app.
The Customer Service I have received is AMAZING. When I have questions or thoughts I need to work through, they are right there with information to help me make the decision to improve my process.
I love how easy it is to make my staff's weekly schedule on this app. My staff loves the clock in and out feature.
Fantastic customer service, with fast and accurate responses. They do a good job of trying to make sure you understand how to use the app to its full capacity.
Customer support is great, ease of use for employee time tracking is helpful.
Our experience has been wonderful, from implementation throughout.
Our employees like this much better than the old time clock system as much as we do. This gives us a much better concrete way to see the cost of production, as well as hours worked for payroll.
User friendly and the assistance when needed was great.
The team has been great! very attentive and respond to questions very quickly.
Their product & services are superb. The Connecteam platform has been a perfect addition to our small business that is headed for a rapid growth.
My only complaint as of right now is the reliability of the GPS coordinates, which is something I was just told will no longer be a problem with the new update that's soon to release.
They are also willing to listen to ideas that would make this software better. They have been improving this app dramatically and I thank them for their continued effort in doing so.
Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.
My experience with Connecteam has been very positive. I love the fact that the message box is on the screen so you can click on it and get help immediately.
The updating, which I understand has to happen. We have had few instances where the program would stop working for an hour or so.
I love that this solution is easy to use, is aesthetically pleasing, and is a great value for the cost.
Our job costing is coming out more accurate due to the time clock function. Guys are no longer guessing how long of a lunch they took, when they got to the job site, etc.
Our experience has been great. I am not very tech savvy, but with the help of the connecteam staff I am now able to navigate the app and dashboard with ease and teach others.
The most I like on the software is the beautiful design of the desk version and the app. With integration of our logo, all our employees like the app.
The Customer Service I have received is AMAZING. When I have questions or thoughts I need to work through, they are right there with information to help me make the decision to improve my process.
I love how easy it is to make my staff's weekly schedule on this app. My staff loves the clock in and out feature.
Fantastic customer service, with fast and accurate responses. They do a good job of trying to make sure you understand how to use the app to its full capacity.
Customer support is great, ease of use for employee time tracking is helpful.
Our experience has been wonderful, from implementation throughout.
Our employees like this much better than the old time clock system as much as we do. This gives us a much better concrete way to see the cost of production, as well as hours worked for payroll.
User friendly and the assistance when needed was great.
The team has been great! very attentive and respond to questions very quickly.
Their product & services are superb. The Connecteam platform has been a perfect addition to our small business that is headed for a rapid growth.
My only complaint as of right now is the reliability of the GPS coordinates, which is something I was just told will no longer be a problem with the new update that's soon to release.
They are also willing to listen to ideas that would make this software better. They have been improving this app dramatically and I thank them for their continued effort in doing so.
Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.
My experience with Connecteam has been very positive. I love the fact that the message box is on the screen so you can click on it and get help immediately.
The updating, which I understand has to happen. We have had few instances where the program would stop working for an hour or so.
I love that this solution is easy to use, is aesthetically pleasing, and is a great value for the cost.
Our job costing is coming out more accurate due to the time clock function. Guys are no longer guessing how long of a lunch they took, when they got to the job site, etc.
Our experience has been great. I am not very tech savvy, but with the help of the connecteam staff I am now able to navigate the app and dashboard with ease and teach others.
The most I like on the software is the beautiful design of the desk version and the app. With integration of our logo, all our employees like the app.
The Customer Service I have received is AMAZING. When I have questions or thoughts I need to work through, they are right there with information to help me make the decision to improve my process.
I love how easy it is to make my staff's weekly schedule on this app. My staff loves the clock in and out feature.
Fantastic customer service, with fast and accurate responses. They do a good job of trying to make sure you understand how to use the app to its full capacity.
Customer support is great, ease of use for employee time tracking is helpful.
Our experience has been wonderful, from implementation throughout.
Our employees like this much better than the old time clock system as much as we do. This gives us a much better concrete way to see the cost of production, as well as hours worked for payroll.
User friendly and the assistance when needed was great.
The team has been great! very attentive and respond to questions very quickly.
Zoho Survey logo
4.6
418

Everything surveys—made simple and powerful.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.4
Pros and Cons from Zoho Survey users   
avatar
avatar
avatar
+15
I love that it has a free version. This is particularly helpful to companies who don't really need sophisticated survey forms and just need to collate information and data.
Navigation sometimes is difficult with a weak network.
The simplicity of the tools and the clean clear interface make it easy to use and look good. Also like the idea of the integration with CRM.
In some instances, such as matrix drop down etc, I felt certain customizations were not possible or were difficult to use.
This tool is very easy to use and can help you create great surveys with their canned options or easy customization.
At times the live chat feature does not alert you or provide the pop-up notification when a chat has come in. Usually this requires the user to restart the application to fix this issue.
We use surveys a lot at my company to gauge how information affects our participants, so it's been a great help.
Having to pay for a full month when 2 weeks may be needed. Offer cheaper options and student discount.
It's easy to navigate, and I love that you can customize the colors and fonts of any survey.
My web designer recommended this to me. It is priced well and creates a great looking product.
What I love most about this software is that it has a user-friendly interface, making it easy and convenient to create surveys without the hassle of dealing with a steep learning curve.
I am very happy with using Zoho Survey. Would recommend it to anyone.
Love this software, very easy to use, cuts out all the extra, non-relevant polling features we didn't want, and gave us an easy way to implement tests.
It helps us obtain any necessary information from our Clients easily. It also helps us get feedbacks from our Clients which has enhanced the performance of employees in the Clinic.
I am very satisfied with how easy it was to set-up my market research survey. However, I found the price for obtaining answers from Zoho users pretty expensive.
It was easy to set up and create integrations for tracking responses. I liked the look and feel of the live survey.
Zoho is a great tool for customer service businesses.
I am a user of various different other elements of the suite (like SalesIQ) and I must say that the entire suite is an essential part of the way we work and add value to our community.
I love that it has a free version. This is particularly helpful to companies who don't really need sophisticated survey forms and just need to collate information and data.
Navigation sometimes is difficult with a weak network.
The simplicity of the tools and the clean clear interface make it easy to use and look good. Also like the idea of the integration with CRM.
In some instances, such as matrix drop down etc, I felt certain customizations were not possible or were difficult to use.
This tool is very easy to use and can help you create great surveys with their canned options or easy customization.
At times the live chat feature does not alert you or provide the pop-up notification when a chat has come in. Usually this requires the user to restart the application to fix this issue.
We use surveys a lot at my company to gauge how information affects our participants, so it's been a great help.
Having to pay for a full month when 2 weeks may be needed. Offer cheaper options and student discount.
It's easy to navigate, and I love that you can customize the colors and fonts of any survey.
My web designer recommended this to me. It is priced well and creates a great looking product.
What I love most about this software is that it has a user-friendly interface, making it easy and convenient to create surveys without the hassle of dealing with a steep learning curve.
I am very happy with using Zoho Survey. Would recommend it to anyone.
Love this software, very easy to use, cuts out all the extra, non-relevant polling features we didn't want, and gave us an easy way to implement tests.
It helps us obtain any necessary information from our Clients easily. It also helps us get feedbacks from our Clients which has enhanced the performance of employees in the Clinic.
I am very satisfied with how easy it was to set-up my market research survey. However, I found the price for obtaining answers from Zoho users pretty expensive.
It was easy to set up and create integrations for tracking responses. I liked the look and feel of the live survey.
Zoho is a great tool for customer service businesses.
I am a user of various different other elements of the suite (like SalesIQ) and I must say that the entire suite is an essential part of the way we work and add value to our community.
I love that it has a free version. This is particularly helpful to companies who don't really need sophisticated survey forms and just need to collate information and data.
Navigation sometimes is difficult with a weak network.
The simplicity of the tools and the clean clear interface make it easy to use and look good. Also like the idea of the integration with CRM.
In some instances, such as matrix drop down etc, I felt certain customizations were not possible or were difficult to use.
This tool is very easy to use and can help you create great surveys with their canned options or easy customization.
At times the live chat feature does not alert you or provide the pop-up notification when a chat has come in. Usually this requires the user to restart the application to fix this issue.
We use surveys a lot at my company to gauge how information affects our participants, so it's been a great help.
Having to pay for a full month when 2 weeks may be needed. Offer cheaper options and student discount.
It's easy to navigate, and I love that you can customize the colors and fonts of any survey.
My web designer recommended this to me. It is priced well and creates a great looking product.
What I love most about this software is that it has a user-friendly interface, making it easy and convenient to create surveys without the hassle of dealing with a steep learning curve.
I am very happy with using Zoho Survey. Would recommend it to anyone.
Love this software, very easy to use, cuts out all the extra, non-relevant polling features we didn't want, and gave us an easy way to implement tests.
It helps us obtain any necessary information from our Clients easily. It also helps us get feedbacks from our Clients which has enhanced the performance of employees in the Clinic.
I am very satisfied with how easy it was to set-up my market research survey. However, I found the price for obtaining answers from Zoho users pretty expensive.
It was easy to set up and create integrations for tracking responses. I liked the look and feel of the live survey.
Zoho is a great tool for customer service businesses.
I am a user of various different other elements of the suite (like SalesIQ) and I must say that the entire suite is an essential part of the way we work and add value to our community.