App comparison
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ChannelReply
5
17
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Connecting your marketplaces with your favorite helpdesk.
Last updated: March 2026
ChannelReply Alternatives & Competitors (2026)
Top 7 free alternatives
EngageBay CRM
Integrated sales & marketing software for growing teams
0.1
Value for money
Starting price
0.2
Functionality
A/B Testing
5/5
Activity Tracking
5/5
Alerts/Notifications
4.8/5
Top Features
Automated Routing
5/5
Alerts/Escalation
4.9/5
Email Management
4.8/5
Apptivo
CRM solution for managing customer accounts
0.1
Value for money
Starting price
0.5
Functionality
Campaign Management
5/5
Automated Routing
4.7/5
API
4.5/5
Top Features
Automated Routing
5/5
Alerts/Escalation
4.9/5
Email Management
4.8/5
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.2
Value for money
Starting price
0.2
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Automated Routing
5/5
Alerts/Escalation
4.9/5
Email Management
4.8/5
kintone
Agile, No-code Business Application Platform
0.2
Value for money
Starting price
0.4
Functionality
Activity Dashboard
5/5
Access Controls/Permissions
4.7/5
Activity Tracking
4.4/5
Top Features
Automated Routing
5/5
Alerts/Escalation
4.9/5
Email Management
4.8/5
Claritysoft CRM
User-friendly customer relationship management software
0.3
Value for money
Starting price
0.6
Functionality
Activity Dashboard
5/5
Calendar Management
5/5
Alerts/Notifications
4.7/5
Top Features
Automated Routing
5/5
Alerts/Escalation
4.9/5
Email Management
4.8/5
HubSpot Service Hub
Cloud-based customer service solution for firms of all sizes
0.6
Value for money
Starting price
0.7
Functionality
Automated Routing
5/5
Access Controls/Permissions
4/5
Activity Dashboard
4/5
Top Features
Automated Routing
5/5
Alerts/Escalation
4.9/5
Email Management
4.8/5
Bitrix24
All in one business management workspace
0.6
Value for money
Starting price
0.5
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Automated Routing
5/5
Alerts/Escalation
4.9/5
Email Management
4.8/5
Zendesk Suite
AI powered customer service across all channels
0.6
Value for money
Starting price
0.4
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Tracking
4.4/5
Top Features
Automated Routing
5/5
Alerts/Escalation
4.9/5
Email Management
4.8/5
Salesforce Service Cloud
AI powered customer service management platform
0.6
Value for money
Starting price
0.4
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Dashboard
4.5/5
Top Features
Automated Routing
5/5
Alerts/Escalation
4.9/5
Email Management
4.8/5
Odoo
All-in-one open-source business software
0.7
Value for money
Starting price
0.6
Functionality
Activity Tracking
4.8/5
Accounting Integration
4.3/5
Activity Dashboard
4.2/5
Top Features
Automated Routing
5/5
Alerts/Escalation
4.9/5
Email Management
4.8/5
Salesforce Sales Cloud
Cloud-based CRM and sales automation software
0.7
Value for money
Starting price
0.4
Functionality
AI/Machine Learning
4.9/5
Activity Tracking
4.6/5
Activity Dashboard
4.5/5
Top Features
Automated Routing
5/5
Alerts/Escalation
4.9/5
Email Management
4.8/5
Salesforce Starter
Customer relationship management tool for SMBs
0.8
Value for money
Starting price
0.6
Functionality
Calendar Management
4.7/5
Activity Dashboard
4.4/5
Activity Tracking
4/5
Top Features
Automated Routing
5/5
Alerts/Escalation
4.9/5
Email Management
4.8/5
0.7
Value for money
Starting price
0.5
Functionality
Asset Lifecycle Management
4.5/5
Billing & Invoicing
4.5/5
Accounts Receivable
4.4/5
Top Features
Automated Routing
5/5
Alerts/Escalation
4.9/5
Email Management
4.8/5
0.4
Value for money
Starting price
0.7
Functionality
Activity Dashboard
5/5
Alerts/Notifications
5/5
Calendar Management
5/5
Top Features
Automated Routing
5/5
Alerts/Escalation
4.9/5
Email Management
4.8/5
0.7
Value for money
Starting price
0.7
Functionality
Alerts/Escalation
5/5
Activity Dashboard
4/5
Alerts/Notifications
3.3/5
Top Features
Automated Routing
5/5
Alerts/Escalation
4.9/5
Email Management
4.8/5
0.1
Value for money
Starting price
0.1
Functionality
Activity/News Feed
5/5
Brainstorming
5/5
Alerts/Escalation
4.8/5
Top Features
Automated Routing
5/5
Alerts/Escalation
4.9/5
Email Management
4.8/5
0.1
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
5/5
API
5/5
Alerts/Notifications
4.7/5
Top Features
Automated Routing
5/5
Alerts/Escalation
4.9/5
Email Management
4.8/5
0.8
Value for money
Starting price
0.8
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Calendar/Reminder System
4.5/5
Top Features
Automated Routing
5/5
Alerts/Escalation
4.9/5
Email Management
4.8/5
Value for money
Starting price
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Alerts/Notifications
5/5
Top Features
Automated Routing
5/5
Alerts/Escalation
4.9/5
Email Management
4.8/5
0.3
Value for money
Starting price
0.9
Functionality
Contact Management
4/5
Call Center Management
N/A
Contact Management
N/A
Top Features
Automated Routing
5/5
Alerts/Escalation
4.9/5
Email Management
4.8/5