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Cherwell Service Management Logo

Cherwell Service Management

4.3
(163)

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Customizable IT service management solution

(7)

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Cherwell Service Management Alternatives & Competitors

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JIRA Service Management logo
4.5
(653)

The only ITSM solution built on the Jira platform

Features

Total

JIRA Service Management logo
Cherwell Service Management logo

49

112

63

features in common

49

features in common

JIRA Service Management logo

JIRA Service Management user ratings

Functionality

4.5
(653)

Top features

  • Remote Monitoring & Management

    5.0

  • Issue Management

    5.0

  • Knowledge Management

    5.0

Cherwell Service Management logo

Cherwell Service Management user ratings

Functionality

4.4
(163)

Top features

  • Support Ticket Tracking

    5.0

  • Support Ticket Management

    5.0

  • Alerts/Escalation

    5.0

Pricing

Starting from

$60/month

Value for money

JIRA Service Management logo
4.3

0.1

Cherwell Service Management logo
4.4

What users say about JIRA Service Management's value for money

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.
It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.
SysAid logo
4.5
(440)

The most advanced AI-powered ITSM platform in the market

Features

Total

SysAid logo
Cherwell Service Management logo

53

123

63

features in common

53

features in common

SysAid logo

SysAid user ratings

Functionality

4.5
(440)

Top features

  • Knowledge Management

    5.0

  • Prioritization

    5.0

  • Service Reporting

    5.0

Cherwell Service Management logo

Cherwell Service Management user ratings

Functionality

4.4
(163)

Top features

  • Support Ticket Tracking

    5.0

  • Support Ticket Management

    5.0

  • Alerts/Escalation

    5.0

Pricing

Starting from

$79/month

Value for money

SysAid logo
4.6

0.2

Cherwell Service Management logo
4.4

What users say about SysAid's value for money

We've been provided prompt, friendly, and accurate help from both the sales and tech support teams at SysAid over the years. They are always eager to help in any way possible.
Their professional support has always been receptive and their ability to present solution for complex business processes has always been impressive.