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Delve
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Qualitative analysis solution for research projects
Table of Contents
Delve - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Delve overview
Based on 190 verified user reviews
What is Delve?
Delve is a qualitative data analysis program with key features that include data coding, data import/export, categorization/grouping, drag-and-drop functionality, search/filter options, qualitative comparative analysis, and more.
Who uses Delve?
By industry, Delve reviewers are most commonly professionals in education management (28%). The most frequent use case for Delve cited by reviewers is qualitative data analysis (100% of reviewers).
What do users say about Delve pricing?
Most reviewers indicate Delve offers strong value for money, especially due to affordable student pricing and generous free trials. They appreciate the accessible cost and feel student discounts are particularly beneficial, though some mention standard pricing feels high for non-students.
Delve’s user interface
Delve pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.9
Customer support
4.9
Reviews sentiment
What do users say about Delve?
Delve is a qualitative data analysis program with key features that include data coding, data import/export, categorization/grouping, drag-and-drop functionality, search/filter options, qualitative comparative analysis, and more.
Select to learn more
Who uses Delve?
Based on 190 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Delve's key features
GetApp's analysis of 55 verified user reviews collected between November 2021 and September 2024 identifies Delve's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Delve's data coding capabilities. They report that coding is fast, easy, and intuitive, allowing for seamless tagging and visualization of patterns and themes. Users highlight the ability to add, remove, and merge codes effortlessly, and they find the tool user-friendly and aesthetically pleasing. They also value the comprehensive organization and management of codes, which helps streamline their research and derive meaningful insights from qualitative data. However, some users mention the need for a clean transcription for effective coding. Of the 35 Delve users who gave detailed accounts of their use of Data Coding, 100% rated this feature as important or highly important.
Yvette S.
Assistant Professor School of Education
Andrea S.
Founder and Lead Researcher
Andrew C.
Doctoral Student
Brianna G.
Honors Student
Users find Delve's data import/export capabilities very user-friendly and efficient. They report that importing transcripts is straightforward and can be done in various formats like CSV, Word, and .txt. Reviewers appreciate the ease of exporting coded material in multiple formats, which aids in further analysis and reporting. They also mention the ability to view data in different forms simultaneously. However, some users note limitations on document length during import and minor format adjustments. Of the 36 Delve users who gave detailed accounts of their use of Data Import/Export, 100% rated this feature as important or highly important.
Reviewers indicate that Delve's categorization/grouping capabilities are highly efficient and intuitive. They find it easy to categorize data into themes, move codes around, and create sub-codes with just a few clicks. Users appreciate the ability to revisit and reassess their data, which helps in identifying key trends and themes. They also highlight the time-saving aspect of this capability, which reduces manual paperwork and makes qualitative analysis much easier. Of the 37 Delve users who gave detailed accounts of their use of Categorization/Grouping, 97% rated this feature as important or highly important.
Users report that Delve's qualitative comparative analysis capabilities are invaluable for analyzing and comparing qualitative data. They highlight the ease of running and exporting reports, which helps in identifying multiple codes and themes. Reviewers appreciate the user-friendly interface that allows them to focus on analysis rather than organizing data. They also mention that this capability speeds up the qualitative analysis process and makes it easy to present clean and concise results. Of the 17 Delve users who gave detailed accounts of their use of Qualitative Comparative Analysis, 94% rated this feature as important or highly important.
Users find Delve's drag-and-drop capability highly convenient and user-friendly. They report that it simplifies the process of moving codes around, reordering, and nesting them under different themes. Reviewers appreciate the flexibility and efficiency this capability offers, making it easier to organize and categorize data. They also mention that it enhances the overall user experience by providing a seamless and intuitive way to manage codes. Of the 16 Delve users who gave detailed accounts of their use of Drag & Drop, 94% rated this feature as important or highly important.
Reviewers highlight the usefulness of Delve's search/filter capabilities. They report that it allows them to quickly find specific parts of the data, search for keywords, and filter responses by themes. Users appreciate the time-saving aspect of this capability, which helps in developing themes and verifying findings. They also mention that it is well-designed, intuitive, and essential for handling large data sets and robust transcripts. Of the 25 Delve users who gave detailed accounts of their use of Search/Filter, 92% rated this feature as important or highly important.
All Delve features
Features rating:
Delve alternatives
Delve pricing
Pricing plans
Pricing details:
User opinions about Delve price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Delve's price and value, mention it in a positive light.
Most reviewers indicate that Delve offers strong value for money, especially highlighting its affordability for students through discounted education pricing and generous free trial periods. They appreciate that the software remains accessible without sacrificing essential features, and many feel the reasonable cost makes it suitable for both beginners and experienced researchers. Users say the price aligns well with the quality and ease of use, and they find the student discounts particularly beneficial. Some reviewers mention they would not trade the low price for additional features, though a few feel the standard pricing could be high for non-students.
, and
Delve integrations (4)
Integrations rated by users
We looked at 190 user reviews to identify which products are mentioned as Delve integrations and how users feel about them.
Integration rating: 5.0 (3)
“Owner said they have to use Otter.”

Cindy F.
Founder
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“video/Audio auto transcription option, auto generation of the summary for each section/ theme summary, Highlighting important part of the conversation. ”
Sameeksha S.
Student
Integration rating: 5.0 (1)
“We use Monday to send out reports and information automated.”
Jelissa M.
Commercial Reporting, Analytics, and Admissions Manager
Delve customer support
What do users say about Delve customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Delve customer support.
Widely noted by reviewers, Delve’s customer support team is highly responsive and provides fast answers to user queries.
A significant portion of users appreciate the helpfulness and availability of support, especially when facing issues or learning the software.
Common user feedback highlights the extensive resources and webinars offered, making it easy to get assistance and guidance.
Support options
Training options
To see what individual users say about Delve's customer support, check out the review snippets below.
“Top-notch customer service always available, both bot and real people.”
Ellen C.
Ph.D. candidate
“I have a few time contacted customer service and every time I have received an answer within an hour. ”
Tobias R.
Student
Delve FAQs
Q. What is Delve used for?
Delve is a qualitative data analysis platform that helps ethnographic researchers, focus groups, and social scientists perform analysis for research projects and interview transcripts. The platform enables users to code sentences, phrases, or paragraphs from submitted transcripts and sort highlighted quotes in various categories. Delve allows researchers to add summaries and definitions to codes as well as create nest codes by organizing snippets in a hierarchical structure. Users can configure system settings to add multiple collaborators to projects and share transcripts and files with team members. Plus, businesses can store researched projects in a centralized database and utilize the search functionality to retrieve specific quotes from transcripts. Delve enables enterprises to create participant profiles with details including company size, education level, and location and assign demographics to participants. Managers can import multiple transcripts using a drag-and-drop interface. Businesses can also export downloaded code copies, descriptions, and snippets in document format, enabling users to generate review reports.
Q. What level of support does Delve offer?
Delve offers the following support options:
Email/Help Desk, Knowledge Base, Chat, FAQs/Forum












