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get.chat Logo

Shared Team Inbox Solution for WhatsApp Business API

Table of Contents

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Is this product right for your business?

Find out with a

get.chat - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

get.chat overview

What is get.chat?

get.chat's solution for WhatsApp Business API consists of two main features:

- A Shared Web Inbox that allows multiple employees (5 or more) to receive WhatsApp messages on multiple devices using one WhatsApp number. The Interface is pretty similar to that of WhatsApp Web; it enables its users to send messages, attachments, Voice Notes, template messages, and saved responses. In addition to the latter features, you are able to assign chats to different users or groups and add tags to conversations.

-An Integration API which helps users connect their WhatsApp to third-party applications such as HubSpot, Pipedrive, Salesforce, Jira service management, and much more! Custom APIs connections between WhatsApp and other applications can be built using the integration API's endpoints.

You can build an integration yourself or use one of our prebuilt ones: HubSpot, Pipedrive, and Google Contacts (Google People API).

Following integrations are available through Zapier: Gmail, Slack, Jira, Google Sheets, Microsoft Excel, HubSpot, Intercom, and Pipedrive.

Starting price

49flat rate /
per month

Alternatives

with better value for money

get.chat’s user interface

Ease of use rating:

get.chat review summaries overview

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Verified reviewer profile picture

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(25)
5(68)

What do users say about get.chat?

Reviewers appreciate get.chat for its reliable real-time live chat capabilities, which they say improve customer engagement and streamline communication across multiple channels like WhatsApp, websites, and social media. They find that it enables faster responses, enhances collaboration, and helps manage customer inquiries efficiently, though some mention limitations with integrations and channel support. 

Users say the platform is easy to use, highlighting its intuitive and user-friendly interface that requires little technical skill. They note that customer support is generally responsive and helpful, but some feel customization options and automation features could be improved.

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Who uses get.chat?

Based on 93 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Computer Software
Hospital & Health Care
Non-Profit Organization Management
Others

Use cases

Instant Messaging & Chat
Live Chat

get.chat's key features

Most critical features, based on insights from get.chat users:

Autoresponders
Chat/Messaging
Support ticket management
Third-Party integrations
Real-Time notifications
Transcripts/Chat history
Mobile access
File sharing
Canned responses

All get.chat features

Features rating:

API
Autoresponders
Canned responses
Chat/Messaging
Collaboration tools
Contact management
CRM
Customizable branding
Document storage
Email management
File sharing
@mentions
Mobile access
Proactive chat
Real-Time chat
Real-time consumer-facing chat
Real-Time notifications
Reporting/Analytics
Search/Filter
Support ticket management
Third-Party integrations
Transcripts/Chat history

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get.chat pricing

Value for money rating:

Starting from

49

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about get.chat price and value

Value for money rating:

To see what individual users think of get.chat's price and value, check out the review snippets below.

“What I like most about this product is the ease of sending and receiving messages which enhances Workplace collaborationIn addition, it features for amazing live chat feature which enhances customer experience”
MC

Matthew C.

Customer Care Rep

“Chat's chatbot capabilities, typical client inquiries and tasks are automated, freeing up our support staff to concentrate on more complicated problems and offer higher-value assistance.”
MT

Maxwell T.

Project manager

get.chat integrations (13)

Integrations rated by users

We looked at 93 user reviews to identify which products are mentioned as get.chat integrations and how users feel about them.

Zapier logo
Zapier

Integration rating: 5.0 (3)

To migrate our customers to Mailchimp

LP

Lisa P.

President

Gmail logo
Gmail

Integration rating: 5.0 (3)

Permette di consultare e creare note veloci direttamente dalla barra laterale della posta.

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Freweini T.

segretaria

Integration rating: 5.0 (3)

Part of GWS integration

JR

Jenis R.

IT Admin

Integration rating: 4.7 (3)

Integration rating: 4.5 (2)

Essencial no meu dia a dia ja que meus clientes vem dessa fonte

Verified reviewer profile picture

Glaucieni M.

Gerente Geral

Integration rating: 5.0 (2)

I just started using it, but I'm confident it will be very useful, especially when using it to update contacts

AM

Ana M.

Director

get.chat support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum

Training options

Documentation
Videos

get.chat FAQs

Q. Who are the typical users of get.chat?

get.chat has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. Does get.chat support mobile devices?

get.chat supports the following devices:
Android, iPhone, iPad


Q. What level of support does get.chat offer?

get.chat offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

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