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GoToMyPC
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support management solution
Table of Contents
GoToMyPC - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
GoToMyPC overview
Based on 585 verified user reviews
What is GoToMyPC?
GoToMyPC is a remote desktop program with key features that include secure login, remote access and control, and more.
Who uses GoToMyPC?
Reviews for GoToMyPC come from a wide variety of industries, including accounting (9% of reviewers), law practice (8%), and construction (6%). The most frequent use case for GoToMyPC cited by reviewers is remote desktop access (66% of reviewers).
What do users say about GoToMyPC pricing?
Reviewers appreciate the reliable remote access and essential features, which they say justify the cost for some. However, some users report rising prices, limited affordability for small businesses, and better value from more affordable alternatives.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Remote Office Access
Bugs and Issues
Remote Computer Access
Remote Work
Subscription and Billing
Dependence on internet quality
GoToMyPC’s user interface
GoToMyPC pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.8
Ease of use
4.9
Customer support
4.6
Reviews sentiment
What do users say about GoToMyPC?
GoToMyPC is a remote desktop program with key features that include secure login, remote access and control, and more.
Select to learn more
Who uses GoToMyPC?
Based on 585 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
GoToMyPC's key features
GetApp's analysis of 277 verified user reviews collected between July 2021 and December 2024 identifies GoToMyPC's most critical features and summarizes user sentiment about those features.
Reviewers appreciate GoToMyPC's secure login capabilities. They highlight the importance of multi-factor authentication (MFA) for added security, ensuring only authorized access to sensitive data. Users report feeling confident and safe when accessing their work computers remotely, especially when dealing with financial, medical, or client information. They find the multiple steps and dual-authentication provide peace of mind against unauthorized access. Users also mention the software's compliance with regulations like HIPAA, making it suitable for healthcare and other industries requiring high security. Of the 71 GoToMyPC users who gave detailed accounts of their use of Secure Login, 100% rated this feature as important or highly important.
Kris B.
Vice President, Financial and Personnel Services
Katherine W.
Dentist/Owner
Users report that GoToMyPC's remote access/control capabilities are invaluable for working from anywhere. They highlight the ability to access and control their office computers from home, during travel, or even internationally. Reviewers indicate this capability enhances productivity by allowing them to perform tasks, access files, and print remotely. They find it particularly useful for maintaining business operations during emergencies or travel. Users also appreciate the software's reliability and seamless connection, which supports various professional needs, including legal, medical, and customer service tasks. Of the 194 GoToMyPC users who gave detailed accounts of their use of Remote Access/Control, 99% rated this feature as important or highly important.
See related user reviews
Lisa V.
Dental assistant
Shawn R.
attorney
All GoToMyPC features
Features rating:
GoToMyPC awards
GoToMyPC alternatives
GoToMyPC
Starting from
28
Per month
TeamViewer ONE
Starting from
No pricing info
AnyDesk
Starting from
No pricing info
RemotePC
Starting from
No pricing info
GoToMyPC pricing
Pricing plans
Pricing details:
User opinions about GoToMyPC price and value
Value for money rating:
Of 84 reviews that provide robust commentary on GoToMyPC's price and value, 44% mention it in a positive light.
Reviewers indicate that GoToMyPC delivers reliable remote access and essential features for working remotely, which many find justifies the cost, especially when considering savings on travel and increased productivity. Some users report that the software is less expensive than certain competitors, and they appreciate occasional discounts and multi-user pricing options. Reviewers appreciate the value provided for small businesses and solo users, with some saying the cost is reasonable given the benefits and support included. Some reviewers find the free trial helpful for evaluating the product before committing.
However, some users say the price has increased significantly over time, making it less competitive, particularly for small businesses, nonprofits, and users with limited needs. Reviewers indicate that the cost can be prohibitive for those needing access on multiple computers or for infrequent use, and they feel that discounts for small teams or per-use pricing would improve value. Some reviewers feel that more affordable or even free alternatives exist with similar core functionality, and they express concern about ongoing price hikes and the impact on their budgets. Users think the pricing model favors larger enterprises over smaller organizations.
, and
To see what individual users think of GoToMyPC's cost and value, check out the review excerpts below.
Peter R.
Principle Consultant
GoToMyPC customer support
What do users say about GoToMyPC customer support?
Customer support rating:
We analyzed 20 verified user reviews to identify positive and negative aspects of GoToMyPC customer support.
Widespread user sentiment highlights fast, effective, and attentive customer support that resolves issues promptly and professionally.
A small group of reviewers mention customer service can be difficult to contact or that finding phone support requires extra effort.
Support options
Training options
To see what individual users say about GoToMyPC's customer support, check out the review snippets below.
“In the past 11 years of use, I can honestly say I've had minimal issues and have been extremely satisfied with technical support and the willingness of the customer service personnel to "make things right". ”
Joe D.
CEO
“We have had an amazing experience, and when we reached out to customer service they were very attentive and found us solutions!!”
Melissa C.
Office Manager
“customer service is difficult to contact.”
Jeffrey Z.
President
GoToMyPC FAQs
GoToMyPC has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is GoToMyPC used for?
GoToMyPC is a remote access management solution, which helps businesses connect with remote desktops, allowing professionals to access, manage & transfer files, data and applications. The platform comes with AES encryption, dual passwords and end-to-end authentication, which provides secure access to hosts as well as clients across computers, iPad, iPhone, and Android devices. GoToMyPC lets organizations send URL invites to guest users, facilitating one-time sessions for demonstrations, technical support, presentations, and more. The solution offers a host of features such as role-based permissions, screen zoom, remote printing, Wi-Fi network management, secure login, user & account management, API access, and more. Besides, the document editing functionality enables professionals to cut, copy and paste content between connected computers. GoToMyPC allows users to access the device keyboard with special keys, auto-correct and Bluetooth support. Moreover, administrators can track sessions and gain insight into time, connection type, and duration of connections via usage reports
Q. What languages does GoToMyPC support?
GoToMyPC supports the following languages:
English
Q. Does GoToMyPC support mobile devices?
GoToMyPC supports the following devices:
iPad, iPhone
Q. Does GoToMyPC offer an API?
Yes, GoToMyPC has an API available for use.
Q. What level of support does GoToMyPC offer?
GoToMyPC offers the following support options:
Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk
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