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HelpMaster
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk, service desk and customer support software
Last updated: March 2026
HelpMaster Alternatives & Competitors (2026)
Top 7 free alternatives
Freshdesk
Online helpdesk system and customer service software
0.6
Value for money
Starting price
0.7
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Activity Tracking
4.4/5
Top Features
Asset Lifecycle Management
N/A
Asset Tracking
N/A
Automated Routing
N/A
JIRA Service Management
IT service platform for unified support
0.7
Value for money
Starting price
0.5
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
Alerts/Escalation
4.2/5
Top Features
Asset Tracking
N/A
Automated Routing
N/A
Call Center Management
N/A
HelpDesk
Ticketing software for effortless customer support
0.6
Value for money
Starting price
0.6
Functionality
Activity Tracking
5/5
AI Copilot
4.7/5
API
4.7/5
Top Features
Asset Lifecycle Management
N/A
Asset Tracking
N/A
Automated Routing
N/A
InvGate Service Management
Web-based IT service desk software
0.5
Value for money
Starting price
0.5
Functionality
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
Top Features
Call Center Management
N/A
Client Management
N/A
Customizable Branding
N/A
0.4
Value for money
Starting price
0.4
Functionality
Account Management
5/5
Agent Interface
4.8/5
Activity Tracking
4.7/5
Top Features
Asset Lifecycle Management
N/A
Asset Tracking
N/A
Automated Routing
N/A
0.5
Value for money
Starting price
0.5
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
Asset Lifecycle Management
N/A
Asset Tracking
N/A
Automated Routing
N/A
0.3
Value for money
Starting price
0.4
Functionality
A/B Testing
5/5
Activity Tracking
5/5
Alerts/Notifications
4.8/5
Top Features
Asset Lifecycle Management
N/A
Asset Tracking
N/A
Automated Routing
N/A
0.8
Value for money
Starting price
0.6
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Tracking
4.5/5
Top Features
Asset Lifecycle Management
N/A
Asset Tracking
N/A
Automated Routing
N/A
0.6
Value for money
Starting price
0.7
Functionality
Analytics
4.4/5
Alerts/Notifications
4.3/5
API
4.3/5
Top Features
Asset Lifecycle Management
N/A
Asset Tracking
N/A
Automated Routing
N/A
0.5
Value for money
No pricing info
Starting price
0.5
Functionality
Approval Process Control
4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
Top Features
Asset Lifecycle Management
N/A
Asset Tracking
N/A
Automated Routing
N/A
0.4
Value for money
Starting price
0.6
Functionality
Access Controls/Permissions
4.8/5
Alerts/Escalation
4.1/5
Alerts/Notifications
3.8/5
Top Features
Asset Lifecycle Management
N/A
Asset Tracking
N/A
Automated Routing
N/A
0.8
Value for money
Starting price
0.9
Functionality
Automated Routing
5/5
Alerts/Notifications
4.7/5
Access Controls/Permissions
4/5
Top Features
Asset Lifecycle Management
N/A
Asset Tracking
N/A
Call Center Management
N/A
0.5
Value for money
Starting price
0.4
Functionality
Alerts/Notifications
4.7/5
Autoresponders
4.6/5
Alerts/Escalation
4.3/5
Top Features
API
N/A
Asset Lifecycle Management
N/A
Asset Tracking
N/A
0.3
Value for money
Starting price
0.6
Functionality
AI Copilot
5/5
Alerts/Notifications
4.6/5
Alerts/Escalation
4.6/5
Top Features
Asset Lifecycle Management
N/A
Asset Tracking
N/A
Automated Routing
N/A
0.2
Value for money
Starting price
0.3
Functionality
AI Copilot
5/5
Assignment Management
5/5
Access Controls/Permissions
4.9/5
Top Features
Asset Lifecycle Management
N/A
Asset Tracking
N/A
Automated Routing
N/A
0.3
Value for money
Starting price
0.7
Functionality
Email Management
4.5/5
Alerts/Escalation
4.4/5
Macros/Templated Responses
4.4/5
Top Features
Asset Lifecycle Management
N/A
Asset Tracking
N/A
Client Management
N/A
0.7
Value for money
Starting price
0.7
Functionality
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
Top Features
Automated Routing
N/A
Call Center Management
N/A
Client Management
N/A
0.5
Value for money
Starting price
0.6
Functionality
Assignment Management
5/5
Access Controls/Permissions
4/5
Alerts/Escalation
4/5
Top Features
API
N/A
Automated Routing
N/A
Call Center Management
N/A
0.4
Value for money
No pricing info
Starting price
0.3
Functionality
Access Controls/Permissions
4/5
Alerts/Escalation
3.5/5
Access Controls/Permissions
N/A
Top Features
Asset Lifecycle Management
N/A
Automated Routing
N/A
Call Center Management
N/A
5.0
Value for money
Starting price
5.0
Functionality
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Activity Tracking
N/A
Top Features
Asset Tracking
N/A
Automated Routing
N/A
Call Center Management
N/A