App comparison
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Helprace
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one customer service solution
Helprace Alternatives & Competitors (2026)
Top 6 free alternatives
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.7
Value for money
Starting price
0.6
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Social Media Integration
N/A
Contact Management
N/A
Tagging
N/A
Smartsheet
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online work execution platform for businesses of all sizes
0.4
Value for money
Starting price
0.5
Functionality
SSL Security
5/5
Payroll Management
5/5
Multi-board
5/5
Top Features
Online Forums
N/A
Call Center Management
N/A
Queue Management
N/A
Adobe Workfront
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online enterprise work management software
0.2
Value for money
No pricing info
Starting price
0.5
Functionality
Email Management
5/5
Task Tagging
5/5
Data Visualization
5/5
Top Features
Online Forums
N/A
Call Center Management
N/A
Ratings/Reviews
N/A
Clio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based legal practice management tool for law firms.
0.5
Value for money
Starting price
0.7
Functionality
Receipt Management
5/5
Archiving & Retention
5/5
Version Control
5/5
Top Features
Surveys & Feedback
N/A
Multi-Language
N/A
Support Ticket Tracking
N/A
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.1
Value for money
Starting price
0.6
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
SSL Security
N/A
Complaint Monitoring
N/A
Survey/Poll Management
N/A
Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software
0.4
Value for money
Starting price
0.5
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Self Service Portal
N/A
Issue Management
N/A
Role-Based Permissions
N/A
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.4
Value for money
Starting price
0.5
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Real-Time Monitoring
N/A
Call Center Management
N/A
Service Level Agreement (SLA) Management
N/A
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.7
Value for money
Starting price
0.5
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Tagging
N/A
Online Forums
N/A
Survey/Poll Management
N/A
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.1
Value for money
Starting price
0.4
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Queue Management
N/A
Issue Tracking
N/A
Customer Experience Management
N/A
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Interactive form builder for data collection
0.2
Value for money
Starting price
0.7
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Text Fields
5/5
Top Features
Single Sign On
N/A
Knowledge Management
N/A
Self Service Portal
N/A
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
0.5
Value for money
Starting price
0.8
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Single Sign On
N/A
IT Asset Management
N/A
Self Service Portal
N/A
Custify
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer success solution for SaaS businesses
0.9
Value for money
No pricing info
Starting price
1.0
Functionality
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5
Top Features
Support Ticket Tracking
N/A
Marketing Automation
N/A
Status Tracking
N/A
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.3
Value for money
Starting price
0.3
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Widgets
N/A
Online Forums
N/A
Task Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
0.3
Value for money
Starting price
0.5
Functionality
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
Top Features
Lead Management
N/A
Ideation
N/A
Contact Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey & questionnaire tool
0.6
Value for money
Starting price
0.8
Functionality
Process/Workflow Automation
5/5
Alerts/Notifications
5/5
Survey/Poll Management
5/5
Top Features
Support Ticket Management
N/A
Knowledge Management
N/A
Service Level Agreement (SLA) Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
0.4
Value for money
Starting price
0.5
Functionality
Customizable Branding
5/5
Campaign Management
5/5
Sales Trend Analysis
5/5
Top Features
Queue Management
N/A
Catalog Management
N/A
Real-Time Monitoring
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The first sales platform to make sales strategy actionable
0.6
Value for money
Starting price
0.8
Functionality
Lead Qualification
5/5
Alerts/Notifications
5/5
Workflow Management
5/5
Top Features
Support Ticket Management
N/A
Multi-Channel Communication
N/A
SSL Security
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.4
Value for money
Starting price
0.6
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Task Management
N/A
Knowledge Management
N/A
Support Ticket Tracking
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one management solution built for small business
Value for money
Starting price
0.3
Functionality
SMS Messaging
5/5
Customer Engagement
5/5
Chat/Messaging
5/5
Top Features
Prioritization
N/A
Workflow Management
N/A
Automated Routing
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Insightly is the modern, affordable CRM that teams love.
Value for money
Starting price
0.1
Functionality
Prospecting Tools
5/5
Activity Dashboard
5/5
Template Management
5/5
Top Features
Queue Management
N/A
Catalog Management
N/A
Rules-Based Workflow
N/A