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Keeping.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service and help desk software
Table of Contents
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Keeping.com - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Keeping.com overview
What is Keeping.com?
Keeping.com is a collaborative customer support tool that helps businesses connect with a shared inbox to assign tickets, discuss issues, and track progress inside Gmail accounts. The platform enables stakeholders to automatically convert incoming emails into tickets so that teams can track and manage customer support requests directly from the inbox.
Keeping.com allows managers to distribute tickets among team members, ensuring that all support requests are handled promptly. With private notes, employees can discuss and collaborate on tickets with colleagues in real-time. Its advanced analytics feature lets operators track ticket metrics, gain insights into team performances and identify areas of improvement.
Starting price
per month
Alternatives
with better value for money
Keeping.com’s user interface
Keeping.com reviews
Overall rating
4.8
/5
15
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.27/10
5
4
3
2
1
12
3
0
0
0
KC J.
Managing Director
KC J.
Managing Director
Martina B.
Quality Assurance Specialist
Jae R.
Director
Chris B.
CEO
Who uses Keeping.com?
Based on 15 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Keeping.com's key features
Most critical features, based on insights from Keeping.com users:
All Keeping.com features
Features rating:
Keeping.com alternatives
Keeping.com
Starting from
12
/user
Per month
LiveChat
Starting from
24
Per month
Zendesk Suite
Starting from
39
Per month
TeamSupport
Starting from
45
Per month
Keeping.com pricing
Pricing plans
Pricing details:
User opinions about Keeping.com price and value
Value for money rating:
To see what individual users think of Keeping.com's price and value, check out the review snippets below.
KC J.
Managing Director
KC J.
Managing Director
Keeping.com support options
Typical customers
Platforms supported
Support options
Training options
Keeping.com FAQs
Keeping.com has the following pricing plans:
Starting from: $12.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Keeping.com?
Keeping.com has the following typical customers:
Mid Size Business, Non Profit, Small Business
Q. What languages does Keeping.com support?
Keeping.com supports the following languages:
English
Q. Does Keeping.com offer an API?
No, Keeping.com does not have an API available.
Q. What other apps does Keeping.com integrate with?
Keeping.com integrates with the following applications:
Jira, Zapier, ClickUp, Asana, Shortcut, HubSpot CRM, Shopify
Q. What level of support does Keeping.com offer?
Keeping.com offers the following support options:
Chat, Email/Help Desk, Knowledge Base
