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Kundo Logo

Customer service management system

Table of Contents

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Kundo - 2026 Pricing, Features, Reviews & Alternatives

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Kundo overview

What is Kundo?

Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

Starting price

400per user /
per month

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Kundo reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

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Kundo's features

Access controls/permissions
Activity dashboard
Alerts/Escalation
Analytics
API
Autoresponders
Chat/Messaging
CRM
Customer history
Customer support
Customizable templates
Data import/export
Email management
File sharing
Inbox management
Knowledge base management
Live chat
Mobile access
Multi-Channel communication
Offline form
Performance metrics
Prioritization
Queue management
Real-Time analytics
Real-Time chat
Real-time consumer-facing chat
Real-Time notifications
Real-Time reporting
Reporting & statistics
Reporting/Analytics
Role-Based permissions
Search/Filter
Self service portal
Single sign on
Social media integration
Support ticket management
Surveys & feedback
Tagging
Task management
Third-Party integrations
Widgets

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Kundo pricing

Value for money rating:

Starting from

400

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Kundo price and value

Value for money rating:

Kundo integrations (4)

Kundo support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
FAQs/Forum
Knowledge Base
Phone Support
Email/Help Desk
24/7 (Live rep)

Training options

Live Online
Documentation
Webinars
In Person

Kundo FAQs

Q. What type of pricing plans does Kundo offer?

Kundo has the following pricing plans:
Starting from: $400.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Kundo?

Kundo has the following typical customers:
Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Kundo support?

Kundo supports the following languages:
Danish, English, Finnish, Norwegian (Bokmal), Swedish


Q. Does Kundo offer an API?

Yes, Kundo has an API available for use.


Q. What other apps does Kundo integrate with?

Kundo integrates with the following applications:
Make, Emarsys, Slack, Microsoft 365


Q. What level of support does Kundo offer?

Kundo offers the following support options:
Chat, FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, 24/7 (Live rep)

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