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Magic Logo

Everything local businesses need to grow online

Table of Contents

Magic - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Magic overview

What is Magic?

Magic is the all-in-one marketing and communications platform for modern local businesses who want to manage online reviews and conversations, grow revenue and nurture customer relationships, from one easy-to-use dashboard.

The Magic platform incorporates an online review generator, customizable SMS (Text) marketing, Team Inbox for managing conversations across multiple channels and locations, and a customer database to easily store and organize customer information.

Businesses that use Magic can get more reviews and win repeat customers, enhance the customer communication experience, drive more sales with instant text campaigns, and get repeat sales and grow their customer list.

Start your 14-day trial today.

Key benefits of using Magic

Magic is a powerful platform that helps local businesses grow by managing their online reviews, communication channels, and marketing campaigns. With Magic, businesses can:

- Automatically invite all customers to leave reviews on multiple sites such as Google, Facebook, Yelp, and TrustPilot to enhance their online reputation.
- Streamline communication across various channels such as SMS, Facebook, Instagram, and Gmail with a single team inbox to improve efficiency and productivity.
- Create customized SMS marketing campaigns that incentivize customers to take action using easy-to-use workflows and customizable templates.
- Utilize customer information from conversations, reviews, and sales channels to create targeted, personalized text campaigns that drive sales and improve customer satisfaction.
- Respond to leads faster and more efficiently with better team assignment and status tracking to boost customer satisfaction and loyalty.
- Never miss a potential customer again with Magic WebChat, which helps businesses connect with customers in real-time.
- Manage customer data effectively by tracking all customer information in one place to improve customer management and sales.
- Uncover customer purchase habits and insights by syncing information across conversations, reviews, and sales channels to make data-driven decisions that drive business growth.

Starting price

159flat rate /
per month

Alternatives

with better value for money

Magic’s user interface

Ease of use rating:

Magic reviews

Overall rating

4.9

/5

15

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.2/10
Rating distribution

5

4

3

2

1

14

1

0

0

0

Who uses Magic?

Based on 15 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Food & Beverages
Management Consulting
Retail
Computer Software
Others

Use cases

SMS Marketing
Review Management
Customer Engagement
Customer Communications Management
Customer Satisfaction

Magic's key features

Most critical features, based on insights from Magic users:

Alerts/Notifications
Review monitoring
Chat/Messaging
Response management
Mass texting
Campaign management

All Magic features

Features rating:

2-Way messaging
Activity dashboard
Review request
Customer database
Customer segmentation
Dashboard
Multi-Channel campaigns
Live chat
Message personalization
Shortcodes
Review sharing
Reputation management
Personalization
Multi-Location
Keyword tracking
Interaction tracking
Email reminders
Campaign scheduling
Campaign planning
Batch communications
Autoresponders

Magic alternatives

Magic logo

Starting from

159

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Project Broadcast logo
visit website

Starting from

21

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Textellent logo
visit website

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Marketing 360 logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Magic pricing

Value for money rating:

Starting from

159

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Magic price and value

Value for money rating:

Magic integrations (5)

Integrations rated by users

We looked at 15 user reviews to identify which products are mentioned as Magic integrations and how users feel about them.

Instagram logo
Instagram

Integration rating: 4.5 (2)

Other top integrations

Magic support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Live Online
Webinars
Documentation
Videos
In Person

Magic FAQs

Q. What type of pricing plans does Magic offer?

Magic has the following pricing plans:
Starting from: $159.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Magic?

Magic has the following typical customers:
Small Business


Q. What languages does Magic support?

Magic supports the following languages:
English


Q. Does Magic offer an API?

No, Magic does not have an API available.


Q. What other apps does Magic integrate with?

Magic integrates with the following applications:
Gmail, Twilio, Instagram, Trustpilot


Q. What level of support does Magic offer?

Magic offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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